- Richmond Deluxe 110cm Dual Fuel BRD1100DFB (Black)
- Verified purchase
Great oven but....
We bought this oven earlier this year and had it installed as part of our kitchen renovation in August. I had been dreaming about owning a Belling oven for years so was super excited to finally be able to buy one.
I do love it. The 7 (well 6, read below) hobs get a great workout and I have used multiple oven compartments at one time which has been a game changer. I really love the extra space and have noticed cooking times have reduced compared to my last oven. Everything cooks evenly plus it looks beautiful in our new kitchen.
The m...anual is a bit hit and miss. Trying to figure out how to use certain functions takes lots of head scratching, fingers crossing and hoping for the best. Also the after sales support is pretty ordinary. A knob fell off after about 6 weeks post installation for my favourite hob (yes, we all have one!) and it wouldn't go back on. Trying to get this replaced has been interesting and really time consuming. Waiting on hold for indeterminate lengths of time, taking the option to receive a callback (still waiting for that too...), emails taking days to be responded to, being sent the incorrect part a month later and I am sure the list will go on before I am cooking on 7 hobs again. So while we wait impatiently for our issue to be resolved, I can honestly say buy the Belling. You'll love it. Just pray hard you don't need to contact their customer care for any issues because you'll start to regret not spending a little more for a Smeg.
Beautifull stove ,still dodgy knobs
Have just taken delivery of new model richmond deluxe 1100 df.
It is still in delivery carton awaiting a kitchen reno, checking it out, firstly was impressed, new colour, beautiful match for the coming kitchen, then noticed the plastic metal peeling of the back of one of the knobs, the part which depicts what setting is selected, so when it's gone there is no way of knowing the setting. Now the spec download on this new model even says "premium knobs".
I phoned supplier immediately and have been assured they will send a replacement, much apprec...
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