I received quite a subpar and unprofessional service from Beyond Accountancy.
Decided to use this company because of all the good reviews. Got a contact who is supposedly a director. Should be easy enough, I thought - good reviews, easy return, guy who showed skill to get where he is - but was sorely mistaken.
He showed up late, which I really didn’t mind at that point assuming the tax season is busy and previous appointment might have had some extra questions. Then we lost more than 15 mins to put in my name and date of birth - info alrea...dy asked for and sent to the company. In US & Europe all of this would be prefilled before the appointment. Seems a tad wasteful for a professional to take an hour out of work to meet accountant and then wait for him to show and later spell name and basic info provided to the accounting company beforehand. There were few more red flags compared to the US & European accountants but I thought it should be okay. It’s a super easy return, right? Wrong! I ask when will the return be submitted? He replies oh its already done, Ill just have you electronically sign it and submit. I added - and I need to pay the service ( website says they wont submit until it is paid).
Jarrod deserves 5 stars all the way
I found Jarrod and Beyond Accountancy on the internet when I googled tax answers. I was right in big trouble and I didn't know where to turn but I had to do some back taxes immediately . I was nervous but Jarrod was fantastic not only did he calm my nerves he talked me through all the steps . He lodged all the forms and went through it with me online . He interacted with the tax office for me , I had a huge huge debt over 80k Jarrod fixed it and got me a huge discount off the debt . I cannot thank Jarrod enough hes an amazing person with a big heart . He helped with both tax debt and payg problems that came up .Definitely praise the day I met him online ..5 stars all the way Fast and years of knowledge .
Craig was amazing. Friendly and saved me thousands!
Craig at Beyond Accountancy was an absolute superstar! The guys at Beyond were *beyond* helpful in every way and regard and I cannot recommend them enough. I had initially tried to save some money using a "skype" accountant. That wasn't going exactly as I had planned and decided to email Beyond for further advice. Craig responded promptly and with a non-judgemental attitude. He was able to work a flexible appointment so I could be consulted via skype and was very prompt to respond to emails there after. Craig helped to do my taxes from the last...seven years and was also able to help me have my late payment fines remitted to the point where the tax office owed me! My only very minor gripe was that beyond charge ever so slightly more than the average accountant you can find out there but in my eyes it was worth every penny and I will definitely be using Craig's services in future. Please don't hesitate to reach out to these guys if you need help with submitting your taxes late, they are so understanding and friendly!
I went to see Jarrod after reading the great reviews for his services, and I am so very grateful that I did. He helped me sort through an error in my tax assessments that left me with a $23,000 debt. Not only did he talk me through each step of the process but he dealt directly with the ATO, saving me a lot of stress and time.
The results were better than expected as Jarrod was able to secure a $19,000 reduction in my assessment, leaving me with a debt of just under $5,000. Cannot recommend Jarrod’s and Beyond Accountancy’s services enough!
Myself and my wife have been both working with Jarrod for the past 3 years. Jarrod has a great ability to explain the most difficult and confusing details in a very non-assuming and easy to understand way. I can't recommend his service highly enough. 10/10
Excellent, could'nt recomment Beyond Accountancy more
After many (many, many...) years of avoiding my little tax issue, I was finally forced by the ATO to get myself sorted out. I was absolutely terrified of doing so, and lost many nights of sleep stressing over the consequences. I contacted Craig from Beyond Accountancy who was awesome, extremely knowledgeable and took the time to explain tax rules to me. Craig was non-judgemental and patient. The phone service offered is excellent for me as I have two small children. The result was absolutely amazing- its so nice not to stress anymore! Thanks Craig.
Jarrod and his team are an integral part of my business.
I have been working with Beyond Accountancy for over 5 years. Throughout that time I have started multiple business ventures and the Beyond Accountancy team have supported me at every stage. I highly recommend them.
Great service and great staff - very responsive and reasonably priced. I had been avoiding my tax responsibilities for some time. Jarrod and the group are not judgmental and extremely helpful and made the process so much simpler than I had expected.
Jarrod from Beyond Accountancy has been my accountant for the last 10 years, and I can't recommend him highly enough. He is very personable, highly professional, and his knowledge of all things tax/accountancy is amazing. He goes above and beyond, and in recent times has been extremely helpful and supportive in assisting me to set up my own small business.
I live in regional Victoria, and the ability to have consultations over the internet is invaluable.
I highly recommend Beyond Accountancy to anyone looking for a good accountant with great customer service.
Terrible service, absolutely outraged.
I am absolutely disgusted in the service I have received at beyond accountancy.
After seeing such good reviews I assumed this was the place to go, but I was sorely mistaken.
Craig was my account and had promised my tax refund would be processed the next day, as I was in urgent need of the money I queried how long it will be till it hits my bank account and was told 10-20 days.
Craig proceeded to charge me $165 on the spot instead of offering to take it out of my refund and that was that.
After going on holiday for 2 weeks there was still ...
So happy with the service
Jarrod from Beyond Accountancy is very friendly, helpful and prepared my tax return for me quickly and within my budget. He is my husband's business accountant, I thought I would try for my personal tax return and so glad that I did. Would definitely recommend him to anyone for their accounting needs
Fast, reliable, good price, helpful
Friendly & knowledgeable
I used [name removed] for my tax return again this as I was impressed with how he helped me sort out a heap of problems last year - specifically a series of late tax returns.
He is very thorough, and takes care to safe guard his work. This year he discovered that the ATO had made some calculation errors. Rather than just accept what he thought looked odd, he looked at my BAS statements and previous tax returns to calculate the correct figures which in the end saved me a significant amount of money.
Before our appointment h...e had also review my file and found some glaring errors with the way I've been going about my business. Earlier in the year he called me out of the blue to remind me of an upcoming payment obligation, and has made further suggestions for my BAS which I think is above and beyond (no pun intended) the call of duty. I certainly recommend these guys.
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