1 photo
H&R Block
4.8 from 4,325 reviews · View Statistics
See the Best Tax Preparation Services in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by H&R Block

Pros

High level of expertise
Friendly and personable service
Prompt and efficient lodgment of returns

Reviews

  • Transparency
    4.8 (3,065)
  • Rates and Fees
    4.5 (2,834)
  • Timeliness
    4.8 (2,835)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail

Quality, Service, Value

published

Great service as well as efficient and professional. Have used H & R Block many times and as such will use them for all tax affairs many many more times. Highly recommend them.

Transparency
5/5
Rates and Fees
4/5
Similar opinion? Write a review on ProductReview.com.au!
Paul
Paul
  • 4 reviews
  • 1 like

Excellent service.

published

Pam was very knowledgeable and efficient. She prepared my tax return promptly and thoroughly. I couldn't recommend H & R block more highly. I will certainly be going back to them in the future.

Transparency
5/5
Rates and Fees
5/5
H&R Block
Hazel F.H&R BlockSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Excellent service

published

Fast efficient and good fees. Excellent communication and so much easier to do online with signing! Thank you 5 stars from us we will definitely be back in the future for sure!!

Transparency
5/5
Rates and Fees
4/5
H&R Block
Hazel F.H&R BlockSend a private message
Similar opinion? Write a review on ProductReview.com.au!
mark
markMurray Region, NSW

fast and easy.

published

Staff very friendly easy to talk to and up to date with thier knowledge .Have been using H&R Block for many years and have always been happy with the outcome.

Transparency
5/5
Rates and Fees
4/5
H&R Block
Hazel F.H&R BlockSend a private message
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Tax Preparation Services

Find out how H&R Block compares to other Tax Preparation Services

Know better, choose better.

Compare all

Straightforward, efficient and friendly

published

Such an easy process, they made it simple and followed through outstanding information and finalised over the phone. The portal was simple to navigate. Gave sound advice for next year. Will definitely use them next time.

Transparency
5/5
Rates and Fees
5/5
H&R Block
Hazel F.H&R BlockSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Michael Wright
Michael WrightSydney Surrounds, NSW
  • 2 reviews
  • 1 like

Professional Tax Agent

published

Have been using H&R Block for some years and have found the staff to be professional and thorough.
Always easy to get an appointment and staff always meet my wife's and my expectations.

Transparency
5/5
Rates and Fees
4/5
H&R Block
Hazel F.H&R BlockSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Spider
Spider
  • 2 reviews

Excellent Tax Return

published

Great experience as a first time doing my tax online
Margaret was so helpful and patient
I have been doing my tax with H&R Block for years and will use you again

Transparency
5/5
Rates and Fees
5/5
H&R Block
Hazel F.H&R BlockSend a private message
Spider
Spider

Thanks for acknowledging me
Anna

Similar opinion? Write a review on ProductReview.com.au!

Related Articles

Previous
Super Funds Awards 2022!

A good super fund can make a substantial difference to the amount you retire with. From retail super funds to self managed super funds, view reviewer ratings for the top-rated super funds of 2022.

Wendy Z.
Wendy Z.12 Jan 2022
super-funds-awards-2020
Credit Card Awards 2020

Whether it's the sign up bonus, rates and fees, or reliable customer service that you look for in a credit card, a credit card is often used everyday, so it's important you choose one that meets your needs and that you're happy with. These are the top-rated credit cards this year, as decided by ProductReview.com.au reviewers.

Wendy Z.
Wendy Z.19 Nov 2019
credit-card-awards-2020
What Is Peer-To-Peer Lending?

Peer-to-peer lending is quickly gaining popularity among Australian borrowers and investors. If you've never heard of it before, this 2 minute read will give you a quick rundown so you can decide if P2P lending is right for you.

Nathan S.
Nathan S.14 Nov 2019
what-is-peer-to-peer-lending
Next
Desh
DeshSydney, NSW

Excellent Service

published

Tax times can be stressful times. The H&R Block tax officer we were seeing was professional and friendly. He patiently answered any questions we had and explained in detail our tax returns.

Transparency
5/5
Rates and Fees
5/5
H&R Block
Hazel F.H&R BlockSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Ovi
OviSouth East Queensland, QLD

Very considerate and professional

published

Very considerate and professional throughout. Samina really wanted to ensure that I get the best tax report submission to cater my situation. Will return next year for sure
Kind Regards
Ovi

Incentivised Review No
H&R Block
Hazel F.H&R BlockSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Tax Preparation Services

Find out how H&R Block compares to other Tax Preparation Services

Know better, choose better.

Compare all

Great service

published

I felt very well looked after at H&R Block and will definitely use their services for my upcoming financial year. Very professional, friendly and helpful employees. It was a great experience.

Incentivised Review No
H&R Block
Hazel F.H&R BlockSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Kerrie at Robina is awesome

published

Always happy, always efficient and always reduces the stress and worry.ax law is always eveolving and I feel confident with her guiding me. She has looked after me for a few years now

Transparency
5/5
Rates and Fees
4/5
H&R Block
Hazel F.H&R BlockSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Peter
PeterPerth, WA

Happy Tax Time

published

I have been going to H@R Block for 30 years and the staff have always been pleasant & efficient. (Midland WA).
Have assisted with future tax advice in regards to capital gains on an investment property.

Transparency
5/5
Rates and Fees
5/5
H&R Block
Hazel F.H&R BlockSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Tax Preparation Services

Find out how H&R Block compares to other Tax Preparation Services

Know better, choose better.

Compare all
Mcp19
Mcp19Sydney, NSW

Efficient and friendly service

published

Our return was not complicated, but we were very impressed by the speed with which Priti completed the returns. She is friendly, fast, and very efficient. Will be back next year.

Transparency
5/5
Rates and Fees
5/5
H&R Block
Hazel F.H&R BlockSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Julie
JulieSouth East Queensland, QLD

Great accountants

published

Always very professional & efficient, we have used internet accountant, NSW Shellharbour, QLD Kallangar & now North Lakes. Same great quality. Staff are friendly & know their jobs. Would not use another company.

Transparency
5/5
Rates and Fees
5/5
H&R Block
Hazel F.H&R BlockSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Disappointed
Disappointed
  • 2 reviews
  • 1 like

Excellent service!

published

An efficient yet friendly and personalised way to do your tax. Flexibility with appointments, great advice, easy access to offices, attention to detail and professional service.
Only good experiences with H&R Block.

Incentivised Review No
H&R Block
Hazel F.H&R BlockSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Questions & Answers

Justin
Justinasked

Hi, I did my tax return this evening and was charged $180 for a basic one income, no investment tax return. When I looked on your web site it said that the fee should be $149. Do you know why I would have been charged extra? Thank you.

No answers
Xaver B.
Xaver B.asked

I want to report you to the ato who do I call

1 answer
Gabby
Gabby

H & R Block are professional and legitimate tax agents. Go ahead and report me, you won’t get very far with whatever your problem is.

Roland
Rolandasked

Can I transfer my tax return data from previous years from one H&R Office to another?

No answers
See all H&R Block questions

Get an answer from our members and H&R Block representatives

Details

About H&R Block Tax Accountants

H&R Block has been in operation for over 50 years, and has a variety of service options to suit people in all kinds of financial circumstances.

With over 400 offices nation-wide that are open both nights and weekends, they're suited to those working full-time or have busy lifestyles.

H&R Block offers a host of flexible options when it comes to tax solutions, including the following services:

  • Tax services for individuals, letting you choose from an in-office tax return, an online DIY tax return, or enlisting the help of an online tax adviser, who can give you the best of both worlds, letting you fill out your return online but helping you out if you get stuck.
  • Tax services for businesses, including taxation and other financial advice for sole traders, partnerships, small businesses, company trusts, and bookkeeping services.
  • Other financial services, including financial planning, Self Managed Super Funds (SMSF), and MoneyHub, which lets you get a free credit score.

H&R Block also does specialised individual tax servies including US Citizens Tax, Late or Prior returns if you've missed a lodgement deadline, and property investor tax returns. They also do second look assessments, which check whether you've received the maximum amount for a tax return.

Points of praise for H&R Block:

  • H&R Block’s friendly and professional service was widely praised by customers.
  • Tax advice was provided in a friendly, timely and professional manner. According to reviewers, tax solutions consistently drew upon their tax accountants’ clear expertise. Not only that, but all the steps of the process were explained to them in a way that was easy to understand.
  • The company’s honesty and candour in its dealings was highly appreciated.
  • Many first-time customers stated that they’d happily return to H&R Block to help with next year’s tax return, while long-term customers confidently recommended H&R Block to anyone looking for high quality tax advice.

ProductReview_2022 Awards_logo

H&R Block is a proud 2022 Award Winner for Best Tax Preparation Service. Top scores were awarded for the company’s transparency regarding its business practices, as well as its timeliness in responding to client queries and processing tax returns.

Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.