H&R Block

After eternal hold times, and transfers, I proved to H&R Block via emailed screen captures, vis a vis TurboTax, that their software was defective for even simple W-2 tax returns which use form 8962 for healthcare.

They asked for only my receipt and mailing address by email.
Then someone called, asking for my social security number.
Then, when I emailed again, asking where is my promised refund, they replied, asking for my date of birth, and credit card activity, showing the purchase.

Very suspicious, looking like a setup for identity theft, and they are obviously trying to wear me out with all their demands, rather than honestly admitting their flaw, and issuing me a refund. Outrageous.

I would recommend them to my friends and acquaintances as, at all times I was treated with respect and as if I were the only person there, not as at a previous agent when our appointment was interrupted by other dealings

I needed to get my tax done urgently to support a home loan application. Richard was able to give me immediate service and submit my tax on the spot. This allowed me to get the loan application done in time to buy the property. Thanks heaps !

Went to see Ian and Gerald from North Rocks these past few years and they are very pleasant people to deal with. They are very patient, knowledgeable, easy to understand, helpful, polite and friendly. I will continue to do my tax with these guys.

Made getting my tax return completed easy and issue free. Provided professional and friendly advice and service. Will return next year and recommend to my family and friends. Very happy.

H&R block are merely a hole in the wall accountants and not to be used for business. We used them for our business and we have paid for their incompetence and lack of knowledge. They probably do ok for doing a single return with minimal complexity but when it comes to a business and even a minor complex situations, they are inadequate to meet the challenge. We are very happy we left them.

The staff have been very easy to work with and really understood my situation and what I needed. Originally they helped me get caught up on some old overdue tax returns to a very good result and have helped keep me up to date since then.

Ease of mind with profesdional approach, updated with the new Tax regulations and paying attention to details. They don't charge extra fees in case an additional amendment required.overall you save your precious time and effort with excellent results.

The agent was very helpful and completed my taxes quickly. When I mentioned an issue with my previous return he offered to check it for me and then got back to me in a few days with great news. Would highly recommend them

As always our tax results have been just as you suggested with no questions from the Tax Office.
Very comforting! We have been customers for many years and intend to continue.

The consultant that did my returns was extremely thorough & knowledgeable. Id put off submitting my returns for 7 years & next year Im heading back to H&R Block well before October 30.

Staff were friendly helpful and efficent. Appointment were kept to suit my needs. When appoints needed to be rearranged suitable arrangements were made. The cost of their service was extremely reasonable for the high level of service provided. I would recommend them to anyone seeking to have their tax return done.

Very professional organisation. I obtained a very good result. Advice and knowledge of current legislation was exceptional. I was able to obtain an appointment which suited me. Consultant was very thorough and knew her job well.

HRBlock always get me the best return for a very reasonable fee. They work diligently to gind solutions to problems and the fastest return. I am very grateful for their dedication.

Leanne has a very high level of knowledge. I recommend her. She understood the nature of capital gains tax and processed my return expediently, even though the return was quite tricky due to the age of shares that were sold.

I have attended H&R Block for a few years now and have always found it to be a great experience. Pam is delightful and very organised. I am forever grateful for the professional service that I have received.

I needed to obtain some quick tax advice for a family member and was able to secure an appointment easily. In two hours Vincent at the Kew office was able to lodge several years of tax returns resulting in refunds of several thousand dollars (I had expected that we would have to pay tax) with a clear explanation of the reasons for the refunds. Time well spent!

Easy to book an appointment with a specific Accountant. Easy parking available. Accountant was well prepared and lead me through the process easily. Great knowledge and competence. Gave clear guidance around current tax ussues and tax documentation.

Wallace, the agent at the Elsternwick office was courteous, very thorough and obtained the best possible tax refund - and all for a most reasonable fee - couldn't ask for more. I have consulted many accountants over the years who often charged ridiculous fees and did not produce anywhere near the outcomes achieved by H&R Block.

Very happy with the prompt service received. Arranging a meeting was easy online and the H&R Block computer system helped manage everything. The knowledge of staff was impressive including the latest parts of the tax act.