848 reviews
- Second Home
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- Investment Property
We’ve had a really positive experience with Future Assist for the past few years. The team has been professional, responsive, and supportive throughout the process, making complex financial matters much easier to understand. We’re also very happy with our investment properties and the guidance we received along the way. A special mention to… Read more
Nelson, who has been outstanding—patient, knowledgeable, and always willing to go the extra mile. His support has made a real difference to our confidence in our financial decisions.
Highly recommend their services.
Reviews with attachments
Future Assist are very Professional, and persistent but patient with there client's, financial updates – Great Superannuation management good financial partners. Great knowledge of profit making investment of your money always keeping clients Upto date and informed with there finances, they set key performance indicators Show reply
In-depth reviews
Amazing Company and Amazing Team! – We have been with Future Assist for a couple of years now and we can not recommend them highly enough! They have offered myself and my partner endless support and guidance in every single area as we purchased our first investment property, the whole team at Future Assist is highly knowledgeable, friendly and professional and they provide such a… Read more · 1
supportive environment for new home buyers to ask questions, clarify details and receive guidance when needed. From the purchase stage, the build stage and right through to the renting stage Future Assist has helped us immensely along the way. Even now when our property is tenanted they are still there with their guidance and support. We are so thankful to Future Assist and feel they are the best company for anyone looking at growing your investment portfolio or for first time buyers such as ourselves. We feel extremely thankful to have come across this amazing company and team and we are looking forward to purchasing a second investment property with them also. Thank you so much to everyone at Future Assist!
First Investment Property – First of all I would like to Thank the Future Assist Team in assisting us and walking us all the way through to get us into this property investment journey, it wouldn’t have been possible without Tomik explaining the whole process and guiding us, and then Nelson with his Financial Planning assuring that we are on the right path. And later on… Read more · 1
Simon providing us with updates and always there to respond to our queries. It has been a very nervous and anxious 12 months for us, since we started the property investment journey. We were quite worried when material prices were going up and so many builders were closing shops. I guess we have to thank future assist for choosing the best builders in the business to ensure our property is completed relatively on time. From a predicted rent of $420 to the current $550, might sound like a big profit, if not for RBA deciding to increase rates threefold. However I must say, for the property to have such a demand and to be rented out in a day, Future Assist has really done their homework in choosing a good suburb and good property managers. Given the current interest rate situation, I would gladly take the neutral cash flow. Finally, we are really pleased to have started our property investment journey with Future Assist. Lets hope the property appreciates soon enough for us to go for Investment Property No 2.
Satisfied Client – The satisfactory level with this company has only elevated with time. From the first presentation, the guidance and advice has been exceptional, the team in all departments has been always prompt in answering or solving anything, whenever a question arises about certain things that we personally don't understand, they will personally always call… Read more · 1
and ask what we need help with and if it's a specific department like accounting they will direct us to that area, so that the experts in that department can give us the right concise information we are seeking. Their professionalism and informative work is always reliable and give us confidence and security that is best. They are also empathetic to sensitive and changing situations and offer help when required. Overall the Future Assist team are amazing people, they have followed through every step of our goals in our investment properties. We are more than happy and confident to recommend them to anyone, that has vision and goals for their future. Thank you.
Positive reviews
The team at Future Assist have always done everything to pursue the best outcome for us. We are currently looking to expand our property portfolio and Future Assist are guiding us through with outstanding service and professionalism.
Future Assist has been fantastic with their prompt, honest support—explaining investments clearly and checking in regularly to make sure we're comfortable. We truly appreciate their client-focused approach that helps families like ours plan confidently for the future. Highly recommend!
I had my yearly review with Future Assist and the person I was dealing with was well prepared which enabled the review to progress seamlessly. On completion of my review a was left feeling comfortable that Future Assist had my interests at heart Show reply
Negative reviews
Have had a court order to liquidate for well over a year. Still getting fobbed off /the run around. So many different `affiliates' that keep asking for the same information. Money still being drained from the account `bills'. Zero stars, Would not recommend.
Force sell to use either of all of their services, or none – While I was trying to use them as a buyers agent, they were forcing to use their accountant, lawyer for the will etc. Said: - We won't work with clients who will not do estate planning. We won't waiver from our principles. Also they sell only newly built buildings
Hi John, thank you for sharing… Read more
Stay away – I am writing this review after being with Future Assist for around 4 years. So this is a well considered and candid feedback. I utterly regret using future assist and won’t ever recommend them. Zero benefit seen. Couldn’t help with securing good refinancing loans, or new home loans or with salary sacrifice options. The account manager assigned was… Read more
just totally useless. Their objective is to make money off you from getting you to do things that they directly benefit from (as in commissions and introducers fees, etc) and it is not done with the clients interest in mind at all. eg change your super, insurance to new providers with an initially attractive offer that becomes exorbitant/deficient from year 2 and 3. I should have never fallen for all the positive reviews here.
Hi Priya, Firstly, thank you… Read more
Recent reviews
Great customer service experience, investment property brought through Future Assist process has been great in future invest opportunities. Will be using Future Assist with more investments in near future. Show details
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We have been using Future Assist for the last 7 years. Over this time, we have made a good improvement to our self-managed super fund and overall wealth which should set us up for a better retirement. Dealing with FA has been an easy process and would recommend them if you are looking to do the same. Show details
The team at Future Assist have been great for us. Punctual, Informative, polite, honest and have been patient with us during our meetings to ensure we have been well informed and have peace of mind every step of the way. We highly recommend. Show details · 1
We have been with Future Assist since 2014 and our experience with Future Assist has always been positive. The team respond quickly to any questions we have. Our annual reviews are well prepared and are very thorough and detailed. Show reply
Over the last 10 years, the returns of my investments and the service provided by Future Assist are beyond expectations. If you have the funds, their system is easy to understand and accessible 24/7 through the portal/hubs available. I recommend this to novice financial investors and up. Thanks Show reply
We have been with Future Assist Group now for many years, managing all aspects of our financial planning, including house purchases. We are very happy with their service Show details · 1
Future Assist help me & my wife grow our super & helped us secure our financial future for our retirement. We found them to be honest & transparent in their advice & always ready to answer any of our questions with regards to our investments. Show reply
Had my annual review, current situation, growth and planning for the future. All very accurate. Discussion on what my goals are, not what they want / think, and how can we get those goals. This year it was a plan to purchase an investment property within my SMSF and 4 weeks later it is done. Excellent work from Holly Thompson, my wealth… Read more · 1
strategist, Tomik Torosian from the property division and Luis Eguren my Finance Broker who found the mortgage and assisted with all the paperwork. It was seamless.
Future Assist take the hard work out of your retirement plans. The stress of high fees and worrying about your investments is no longer an issue. Everything is laid out in front of you and easy to follow at any time through your own internet portal. No hidden costs and you know exactly where your hard earned is being invested. In fact, you have the option of choosing where your money goes to work for you. What more do you need. Show details · 1
We are incredibly grateful to the Future Assist team for their outstanding support throughout the process of securing our second investment property through our SMSF. From the initial consultation to settlement, the experience has been seamless and professionally managed. A special thank you to Holly and Vatche, whose expertise, responsiveness,… Read more · 1
and clear communication made a significant difference. They took the time to understand our goals, guided us with confidence, and ensured we felt informed and supported every step of the way. Their attention to detail and genuine commitment to achieving the best outcome for us were truly appreciated. This has been another positive and rewarding experience with Future Assist, and we look forward to continuing this partnership for future investments.
Find out how Future Assist Group of Companies compares to other Home Loans
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Our financial planners provided strategic guidance and tailored advice that made securing our next investment property smooth, achievable, and aligned with our long-term goals. Show details · 1
GREAT ADVICE!! VERY HAPPY – sensational customer service from Tim and the team at future assist, we have been with them for over 7 years and very happy with their support and advice to date. 10/10 ! Show reply
Good Financial Planning – I have been with Future assist for several years now. My investment properties I have through them continue to grow. Tim my relationship manager is knowledgeable and easy to talk to. All my dealings with Future assist have been easy going and helpful. I would recommend Future assist to anyone who wants to secure there financial future. Show details · 1
Excellent Experience with Future Assist – The team at Future Assist have provided our family with a great advantage in establishing and building our property portfolio. They have great knowledge and experience in their field and we have had an excellent experience with them. I have no hesitation in recommending them to people looking to build a future through investments. Show reply
Five Stars! – Our dealings with Future Assist have been excellent. They have assisted us greatly to set our wealth strategy up for success and we look forward to working with them into the future. Show reply
Comprehensive and Client-Focused Financial Review – Holly delivered a comprehensive and well-thought-out annual financial review, carefully aligning her advice with our goals and future plans. Her guidance is consistently professional, insightful, and always focused on serving the client’s best interests. Show reply
My FA journey – I have been with Future Assist for 8years and it’s been a great journey. They do the research and background work which makes buying a property an absolute breeze. They even reviewed my house loan rates and reduced them as part of their on going service. They also review and advise on other financial elements like your private medical, life… Read more · 1
insurance, house insurance, landlord insurance, shares, superfund etc. They also include a Tax Return service which is great. Would recommend them any time.
Great service – Future Assist have very good customer service. They have all the relevant information when we require it and give good advice on our investments. Show details · 1
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Dear Jen, Your post here is not… Read more