Etax Accountants

I have used the eTax Accountants online service for my tax returns for several years now. The process is so professional, easy and prompt. I cant fault them and recommend their tax return service to everyone. 10 stars! Show reply

I do not recommend etax accountants unless it is a simple tax return, ie. lodging individual income tax return. If you're lodging a more complicated tax return that includes investments, side hustles, all done under sole trader ABN, then steer clear. I had to pay a late tax return penalty due to being thrown around by etax accountants and in… Read more

the end being told my tax return was too complicated for them to help with and got a refund on their 'spectacular' service.

Absolutely gone down hill Accountants are inconsistent and all have a different story in regards to claims. Your return starts off so high and drop 1000percent by the end due to poor knowledge. Better out there

Year after year I have used your service and will continue to do so. Brilliant, easy to follow resulting in amazing returns. Thank you Show 2 replies

Easy as usual simple quick and helpfull awesome team thankyou Show reply

Very easy to understand and follow hope I did it ok Show reply

Easy to navigate with helpful relevant information at every step. E tax is very good at giving hints and tips for industry relevant deductions. I would highly recommend to anyone who wants to have a go at doing their tax. Show reply

You could write: ★★★★★ Excellent service – simple, efficient and stress free I have been using Etax Accountants and found the whole process extremely easy, efficient and convenient. The online system is very user-friendly, making it simple to upload documents and provide all the required information without any confusion. The accountants are… Read more ·  1

professional, knowledgeable and communicate clearly throughout the process. Everything is handled efficiently, saving a lot of time compared with traditional tax appointments.

I especially appreciate the convenience of being able to complete my tax return online while still having the reassurance that experienced accountants are reviewing everything carefully.

A reliable, modern and stress-free way to complete your tax return. I would happily recommend Etax Accountants to anyone looking for a simple and professional tax service.

ETAX has handled my income tax account for many years. Every time it has been a most positive experience for me. Very fast, thorough and always most helpful with any problems in filling in the forms. Show 2 replies

Used them for years, but the service has become sterile. Asked a few questions about my return and they just stonewalled me with a generic statement. Won't be using them again.

They are INCORRECTLY quoting the 2026 2027 personal tax rates on their website. I advised them twice of the error, once via their website contact form, and once via email. Over 2.5 weeks later, they still haven't corrected it. There is no way I would get my tax return done using such an unprofessional company..

Etax used to be quick and amazing. Now, they are making me miss the tax exemption deadline. They used to be super fast and reliable in past years. My tax return would be complete and lodged within 24hrs. Now, they have barely touched my return just 3 hrs before the deadline and have informed me that they will have to lodge it within a week. It… Read more

took 4 phone calls since yesterday before I could get on the phone with an accountant and discuss any further information they might need. There is no way the return will be completed today as now I have to go to work. I am livid as I cannot afford a fine. Something has changed with their service and I am extremely frustrated and not happy as a long-term customer.

Update 12/06/26 It seems the only way you can accomplish anything is to leave a complaint these days. My tax is due to be lodged today after an extension from last time. Yesterday after speaking with the accountant for an hour it became clear that not all my expenses were lodged. My car kms defintely weren't. It is currently showing that I owe a fair bit to the ATO. I also sent in heaps of information yesterday as a major part of my business wasn't accounted for and the whole process is so stressful and confusing. The communication has been all over the place. I have been asked for information that I provided ages ago. It makes me wonder how accurate it is. I have been trying to ring them for hours now to ensure if things are good to go and I wait on hold for ages and then the call drops. I don't know if my lodgement will happen on time yet again and I already owe a few grand. If I get a fine on top, I will not be happy. I understand my situation is a little more complex this year and I did call about that and they assured I would be fine and they could still help. I never had issues like this with them and recommended Etax to many others due to their accuracy and efficiency. They were super quick and I was never stressed, but judging by other reviews I am not alone this year. This whole process has taken hours away from my business and caused so much stress. I will not be using their service again

When I did get through to someone, they were very unprofessional and I was advised the accountant would call me back at the time I specified I would not be available via an email I sent earlier today.

Straight forward questions and assistance is available where needed, The ability to leave the questionnaire and then log in again back to your last answer is great. I appreciate the immediate response when a section is incomplete Show reply

I have used Etax for a number of years now and it is so easy to living in a rural area means I don’t have to travel anywhere to complete my tax each year I can do it from the comfort of my own home Show reply

One of the best and quick for beginner to lodge their tax return, they proceed fast and are very responsive if need help , I used them time to time for my entire years in Australia Show reply

I have been using eTax for a few years now, and the service has always been great. Their responses are fast, and the process is easy and efficient every year. I’ve had a consistently positive experience and would definitely recommend them to anyone looking for a reliable tax return service. Show reply

Etax has made my tax return easy and reliable. If I am unsure of any part of my tax return I just leave it blank and an accountant contacts me to explain what is required for my tax return. It is efficient and reliable Show reply

I have been using E-Tax for the last 3 or 4 years or so and I seriously cannot fault this business. They contact me within the first couple of days in July and pretty much have everything organised and ready to lodge bar any changes that may be required. They are always on hand to answer any queries I have and the fact that they communicate with… Read more ·  1

the ATO on your behalf is a god send. The amount they charge to do my Tax is next to nothing and the way their website is set out makes it so easy for technologically challenged individuals like myself. I will certainly be using them again next year and for many years after. I have recommended them to so many family, friends and co-workers of mine when the discussion arises about difficulties they have with finding a good Accountant or doing their own Tax. Receiving a maximum return is a Tax Payers Number 1 Priority and eTax gets it done every single year! Thanks Guys!

I’ve used Etax Accountants for a few years now and I find the process has been made super easy as I’m not savvy nor experienced in these matters and I’m grateful for their wonderful service as well as prompt responses to any questions I may have had. Thank you so much to the whole team of ETax Accountants. You are superb! Show reply

Amazing service, so easy to collect information for upcoming tax return. So easy to follow and work through returns. Hsve been using Etax for several years and will continue to use. Show reply

I have been using Etax for several years now and I still find it so easy to fill out and the staff at Etax have always been so helpful with expertise knowledge I will be using Etax in the future for my Tax returns Show reply

E tax accountants helped me alot during my tax return, As I found it quick & easy to do a online return, Hassle free I highly recommend to anyone wanting to give this a go. Thanks E tax Show reply

Completing my Tax return was a quick and easy process using the ETax online service, would recommend for anyone who cannot find the time to go into a tax office or simply wants to complete their tax return from your home. Show reply