Beyond Limits Known (BLK)

I am surprised to read some of these reviews as I have only had positive experiences with BLK.
BLK mailed my daughters Nationals Athletics top free of charge after the event was cancelled. The package was delayed due to shipping delays from China, but they were proactive during the wait and responded to my emails in a timely manner. I also just placed another order. Package arrived to W.A in about a week and I was impressed by the quality of the clothing given the reasonable prices.

I placed an order with BLK and have been waiting for almost 3 months now. Their customer service have ignored all my phone calls and emails.

It turns out they have gone into receivership and I won't be seeing my order. Another poorly run company that keeps on taking customer money even though they won't be able to fulfil any orders. I hope the owners are happy stealing my money.

I'm off to all my credit card company to get the money back.

I placed an order in February for winter jumpers. Apparently in a financial standoff with there supplier in China and I am still stuck with no product. I called and emailed multiple times with no answer or reply.

I ordered a track suit and extra team items, order was placed back in Feb 2020, no confirmation of order, order not delivered, they have my money, I do not have my product. My calls to their customer service do not get answered, my email inquiries have not been responded to either. Very disappointed with BLK

Have been searching for a top quality provider for my esports team, BLK provided excellent communication during design, manufacturing and deliver. Went to extreme effort to make sure we were well looked after, would def use again!

I am not one to write a one-star review lightly as I know how damaging poor reviews are to a business, but in the case of BLK Sports, sadly it is warranted.

We ordered 30 polo shirts in a colour called ‘burnt orange’. After MANY proofs (their lack of double checking a proof before sending to a customer blows my mind firstly) to make sure that we were getting exactly what we ordered, we went ahead with the order (proof was sent via email and online mock-up).

What we received was so far from the proof colour it was crazy. What we receive...

All orders we have made with BLK have taken far longer then their originally estimated delivery time (I'm talking months & months longer).

Quality of the garments we have received are substandard. We are having issues with the material after only a couple months of wearing the items.

Communication is poor. Takes days to get a response from the Sales Manager who handles our order. At the moment we have been asking for over one month when our order will arrive (as it is already months late) and the only response we get is that they are not...

Went with a large group order from BLK and it has actually been something of an ongoing nightmare.

TLDR; Long story short, poor service, long wait, poor product.

The communication was patchy, It took a long time to respond and a couple of times received email threads with internal communications or communications from other businesses. The tone of emails was generally defensive and unhelpful.

After we had paid, we continued to receive invoice notices. We were informed this was a glitch in their computer system but may have lead to.......

I've bought DIY kit from BLK for a few seasons and have always been impressed with the finished product (singlets, shorts). Personally, I have never had an issue with sizing as they have been standard - in my case anyway.
Their communication however is well below average. On most occasions I have been allocated an area manager to manage my order who doesn't always respond immediately or in the same day - which can be very frustrating.
The website chat for assistance function isnt all that much help either. Rarely will they ever really go beyond thier limits known to assist. It might be different if we were a well funded rugby club, but not so much effort is put towards the everyday footy team.

Children in their last Year at Pacific Pines Primary School on the Gold Coast will not be able to wear their Senior Shirts, distinguishing them as a Senior from the rest of the School for their last Year, & also have this Shirt as a momento to keep with class names of Year 6 2016 printed on the shirt because this Company have terribly let our Students & School down.

This was the first & presuming last time the school will use them. An elder Child of ours in previous years received their shirt on time as ordered with an alternative company. ...

I purchased an AFL top from this website on sale. This was not a clearance sale however, just a percentage off. They are still selling the item I purchased at it's full price.

It was a gift for a child which was received 2 weeks after I placed the order. When the child's mum told me the top was too small I got in touch with blksport to request an exchange. I received the following reply:

"I have looked at the items and unfortunately as they were purchased as a sale item, we unfortunately are unable to process an exchange given that it is ...