Upgraded from the corded version, so disappointing.
I originally had the corded version that was faulty so when I sent it back to Bissell I paid the extra $200 and got the cordless version sent back instead, what a mistake.
The power of this machine is useless, it doesn't suck much water back up so floors take longer to dry, I have tiles and vinyl plank. It leaves so much streaking behind because as the wheels get wet the don't turn and just drag across the floor. Even the shortest length of hair now just wrap around the brush, you then have to pull it all off as the auto clean doesn't. When you...
Purchased at Bing Lee for $599.00.
I used my new Bissell Crosswave Cordless on my vinyl floors For the first time to day, my floors look great it was easy to us and easy to clean afterwards. I have only given four stars because of the very flimsy 3 in 1 Docking station, it is very cheaply made and I didn’t think it will last long, for the money I paid for the unit I feel Bissell could do a great deal better in the making of the dock.
Purchased in August 2020 at Bissell Outlet Store.
Wow! I love this vacuum/mop. I have tiles with lots of area rugs, so great you can vacuum and wash the floors and rugs at the same time. Battery lasts a very long time, really impressive. It is a bit heavy, but so is carting buckets of water around. It cleans itself, although you do need five minutes to rinse out the filters afterwards, but no big deal at all. It even copes with a fair amount of dog hair without getting clogged, cleaned dog sick of the rug with no mark left. I have bought and been through at least 6 other cordless vacs including a very expensive dyson (which gave us electric shocks amongst other issues) so I was sceptical about this one, but it turned out to be a winner.
Purchased in May 2020 for $599.00.
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Works great on tiles not on carpet like advertised
If you have a large tile and floorboard area it may be worth it not having to vac and mop. But i have equal parts of tiles and carpet so i have decided to send it back.
It's heavier than I anticipated, it's actually hard on the wrist and if you have a step down somewhere in the house its awkward to lift up using only the stick handle but there is no where else to hold for support.
I love the concept behind it and it is great machine that works great on tiles and floorboards, absoloutly terrible on carpet.
Vacuum doesnt compare to a dyson i...n anyway It's more like the standard vacuums that "suck" air so anything largish in its coarse will be pulled up but doesn't give a deep clean where all dust particles are pulled up. Unless ur wet moping and dust sticks on roller brush. On carpet, it doesn't do cleaning at all.
Purchased in June 2020 at Bissell Outlet Store for $699.00.
Does what is says on the box
Does an amazing job of cleaning the floors
The difference between using this vacuum is like wiping a surface with dry cloth vs wiping it with a damp cloth. The damp cloth picks up much more dirt and that is what happens when you use this vacuum.
Note: the floors remain wet afterwards - without accurate measurement estimate 75% of the water remains on the floor which is a little disappointing
Some review complain about the cost of the cleaning solution - This is a little harsh since a bottle lasts a long time and leaves the floors much shi...nier than some cheaper cleaners I have tried Battery life only adequate to clean about 5 rooms. Once flat it has to be plugged into the charging stand for at least 30 minutes before you can clean the unit because the charger can not run the motor Note it is also quite heavy compared to a standard vacuum cleaner/mop
Purchased in August 2019.
Really good technology. Cleanses my hard floors. Picks up dirt even when not vaccum
Excellent drying. Self cleans.
Anyone can use. Battery great.
Expensive liquids to clean which is down side to it
Great floor cleaner, easy to use. Now stopped working after 6 weeks and Bissell replaced quickly
I am very impressed with this machine. It was easy to unbox and assemble (only the delivery and receiving tanks need to be attached which even a child could do).
Setting up the cleaning solution couldn't be easier with marks on the delivery tank where to fill to with water and then where to top up to with the cleaning solution. I was a little concerned that the cleaning solution could work out expensive but I would guess only about 150-200ml of the cleaning solution would be needed to do a very large area. The 'sample' bottle supplied (236ml) a...
Purchased in January 2020 at Bing Lee Online store for $479.00.
The easiest way to clean
The Bissell Crosswave Cordless is extremely easy to use and has been a lifesaver. We have two dogs and three parrots the combination together means mess. I don't use the Bissell formula it's way overpriced and you need so much. I buy the bosistos floor cleaner from Woolworths you only need a tiny bit about half a little finger nail from top of formula fill line. The bosistos bottle will last for ages and cleans so much better. The Bissell Crosswave Cordless is quiet and the battery run time is 30 minutes. I don't mind the five minutes it takes to clean the machine just buy extra filters and brush rolls to rotate.
Purchased in August 2019 at Bissell Outlet Store for $599.00.
Questions & Answers
I am amazed at how much dirt it picks up off my floor but I have a large area of floorboards with a satin type finish and it always looks steamy so I have to wipe it over with a damp cloth to remove. Please help me I want to keep this machine for hygiene but I thought it would not streak as it does
I meant streaky not steamy
If not already, try the Hard Floor Brushroll (not the Multi-Surface that comes as standard). The Hard Floor Sanitise formula or Wood Floor formula tends to be best for minimising streaks on floors that have that tendency, mixed with quite warm water from the tap.
Other tips for minimising streaks are to 1) use half of the formula amount recommended on tank, and 2) move the machine slower on that flooring (slower than you would when typically vacuuming), 3) only pressing the trigger on the forward pass or very occasionally to minimise excess moisture on the floor, and 4) release the trigger on the backwards pass making sure you're moving back over the same area you cleaned in the forward pass. Hope that helps! Otherwise contact Bissell and they should be able to assist further.
Thanks will try that. Can I buy the hard floor brush roll from the retainer or do I need to order from bissel
how long does the battery last? i have a large tiled floor area and standard vacuuming is mor than the 30 mins advised on the bissell marketing?
Runtime is 30 mins on a single charge, running from a 36volt lithium ion battery. Recharging will take approx 2-3 hours. If 30 mins isn't long enough, they also offer the Crosswave Pet which is the corded version.
The battery lasts about 20 minutes - ONLY JUST ENOUGH to do a small kitchen, dining, lounge, hallway and bedroom. Frustratingly once the battery is flat you can't clean it until it recharges because of the SLOW charger.
I get a full thirty mins on each run when cleaning my tiles and rugs. If you think you're having an issue with the battery just contact Bissell. Or just take advantage of your 60 day money back guarantee.
Hi the first time i use the bissell crosswave pet it vacuumed and washed the floors very well was very happy. 3rd time i have used it, the last 2 times actually, its not vacuuming the excess water leaves my floors wet so when it drys leaves the floors streaky. this makes the vacuum cleaner slip all over the floor. The first time i used it, it vacuumed the excess water with no problem the container that collects the dust had the dirty water in it now i have vacuumed 5 bedrooms all of up stairs actually and no water in the dust container just wet floors. I'm starting to not like this machine any more. if i go from hard to rug all the wet dust and debris goes on to the mat. yes it vacuums up but doesnt leave the mats clean at all. is it the machine or am i doing something wrong?
Make sure your brush roll window is secured to the machine properly (just detach and reattach again to be sure) and also make sure the dirt tank is also secured into the machine with the filter pushed down firmly into the correct position. It would be worth checking the metallic mesh part of the filter (on the bottom side) for any debris on it as well. The other thing would be to check the rubber sleeve that sits under the tank, making sure it's secure and also free of debris - as well as the air intake port behind the brush roll. Using the self-cleaning system with the cleaning tray supplied after every use should dislodge anything that might disrupt airflow. As always for best results on all floor types (in particular on rugs) move the machine slower that you normally would with a traditional vacuum cleaner. The machine comes with a 2 year warranty at least, so if any issues definitely call Bissell (customer care centre is in Melbourne) on 1300-247-735 or email their customer care team.
Thank you, I do wash all the pieces you are supposed to wash after every use but I will check out the places u told me in case there is something there. Cheers
It's always recommended to only activate the trigger for the solution on the forward pass also, that should eliminate any excessive amounts of water being used. Hope that all helps - otherwise Bissell customer care should be able to assist further :)
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