Bissell Healthy Home Steam Mop Max 1957F

Finally died - rubbish product – Used less than once a month it was a total waste of money. I would leak water instead of creating steam, then finally it stopped doing anything. $179 worth of rubbish from Harvey Norman - should have taken it back during the extended warranty and told them it's not fit for purpose. I would avoid Bissel products at all costs if this is the standard of their supposed quality - you couldn't even pay me to take one of their products. Show details

RUBBISH – We exchanged our first B Steam Mop fr another but found we had exactly the same problems as previous, water leaking lack of steam, followed all the instructions but zilch at such an inflated cost, bought a LAZER instead and it work perfectly. We have put up with it forever and possibly no chance BISSELL will back their product, tried it again this… Read more

am and it has a red light but nothing else going for it..........at all

I have forgotten when we bought it but the model is 1957F serial number is 12236102MDA and now we have another puddle of clod water on the floor ---AGAIN!!!!!!!

Bissell are you going to recall and refund????

Are you satisfied with the cleaning power of this steam mop? >>>>>>>>>>>>>>>>>>>>>>>>>> NO

Is it easy to maneuver?________No it is standing still and waiting for STEAM

How often do you have to refill the water tank?____________ At the beginning of use, otherwise stored dry

How often do you have to replace the pads?______________every time we use it to dry them out!

Wish I had read the reviews before I purchased this product..A piece of rubbish – This product is a piece of rubbish...It leaks from the chamber, and overall very poorly put together...Bissell should have recalled this product, they should have done the right thing, I will never purchase another Bissell product in the future. I only wish I had read the reviews first and there would not have been a complaint on my part as I would not have brought it...  Show details

Steam mops are not as good as they claim – I have floor boards in my house with rugs in some of the rooms. I love using the steam mop to freshen up my rugs. Although they may clean the floor boards, I dont use them often because they make the floor look cloudy, and I'm afraid after a while may ruin the wooden floor. I couldnt resist putting a tiny drop of Eucalyptus oil once to get rid… Read more

of the "steamy smell" but that was what killed my Bissell Healthy Home Steam Mop. So I brought another Bissell Steam mop, the cheaper variety. That was a total waste of money. It has a few tiny holes where the steam comes out which barely make an impact on the rugs and leave streaks on the floor boards.

Steam Mops are not worth hundreds of dollars.

I love my bissell mop – I use my mop all the time. Never leaks love fact no chemicals, lifts stubborn marks even dried cereal from bubs. My floors dried very quickly handy with baby that won't sit still and wants to be on the move again. Wash to wash mip head. Love the scented water drops, very happy customer Dried fast, lifted stubborn foods, quick and easy to use Short electrical cord Show 2 replies

limited but sturdy – Simple and solid looking, easy to use. The H20X5 failed after a month. Paid $139 at Bing Lee so it's probably superseded. Still they had spare cloths. Simple to refill, a bit cumbersome. You have to hold the trigger to produce steam. Others found it left the floor wet, not me. Has a water filter which hasn't cracked yet ... Simple, rugged construction. A bit heavy, a bit tiring to use

Leaks and Leaks and Leaks and Leaks and Leaks – I am so vastly disappointed with this leaky and poorly tested product. It was what I would consider to be very expensive. I have had far cheaper before this, but thought I would splash out as steam mopping is fun. I adore steam mops. This is the anti-christ of fun. It leaks pretty much non-stop and the water that does get through to the head… Read more

just saturates the floor. It has leaked from day 1, but hubby didn't want to take it back. So we tie a dishcloth around it and change it when it gets soaked.

I actually prefer a $10 sponge mop from Coles. This product is really just awful. I really don't like to say negative things for no reason, but I really hate this mop.

Disgraceful product – I was extremely disappointed for all the same reason everyone else is. I have other bissell products, so disappointed they didn't recall the product to save its reputation. Has anyone been contacted by bissell regarding the review they have placed? I would be interested in people's feed back. Thanks for reading  Show details

Terrible product – This Bissel steam cleaner worked the first few times. Now, it just leaks and doesn't heat up properly. In the end, it simply creates more work. I'd definitely stay away from this product because it is not convenient whatsoever. I wish I would have spent a bit more money on something that was going to do actually do the work I need done.

Overpriced Junk - unlike most bissel products – I purchased this unit as previous Bissell products were almost bomb proof. I started out ok then started to leak water from the filter tank area. Then the brains at Bissell decided to invent a fix for it - a new filter and tank cap. Mine blew up before this and Bissell replaced the entire unit with the modified filter and tank cap. This unit used… Read more

only cold pre boiled water to reduce build up in the system . Ever few uses the head had to be removed and the stem jet cleaned with a needle and then the unit started leaking water. I found the filter had a crack so I managed to purchase 2 more for $50 but the damage was done and the $50 spent in Bissell's pocket. This unit was unreliable, the service from Bissell on this occasion was below par. This unit like other makes are not made to last much over 12 months so stick to the trusty mop and bucket

reliability 2/10

cleaning ability 7/10

value 1/10

advice - think hard there are plenty options out there

A very leaky water tank – Since day one, water has leaked from the reservoir where it joins the unit. It's impossible to seal and from looking at the other reviews, which I didn't do prior to buying it, it's a design fault. I hope Bissell have the guts to stand by their product and do somehitng about it

Rubbish! Be warned. Stay away from it – Ditto. Absolute rubbish. I initially purchased it to clean really ground in grime from unsurfaced linoleum. Of course it didn't work but was great in our new tiled home.... initially. After the first 15 months it now leaks like a sieve. Takes a lot of effort and time to work up steam and gives out far less steam than it used to. Very disappointed.… Read more

Going back to manual mops and hot water. At least when they wear out they are far less expensive to replace.

What a piece of rubbish!!!! – Please do not ever buy this piece of junk. Rather give that money to charity. The steam that comes out of it is not good at all. It leaks and leaks. Please stay away from it.

Bissell Healthy Home Steam Mop – What a heap of rubbish! I couldn't get any steam! I am about to return it and choose a different steam mop entirely! If you are thinking of purchasing a steam mop, leave Bissell alone, and read some of the reviews. From experience I would not even consider giving it another go. Judging from the reviews, you know the massive problems experienced Bissell! Shame on you!? ,

Absolute waste of money! – Filled the water holder with water and waited forever. No steam, not even warmth. Just using the trigger got some steam but that's not useful. Like everybody else has mentioned, it streaks on tiles and leaves it cold and wet. Super disappointed.

Extremely Disappointed! – Liked the handle...Much better than the Shark that slips/rubs back and forth across your palm. But, that's where the positive stops. Cold water, steam?? Where?? Floors remain wet for much longer than if I use a mop and bucket. Water then dries as streaks on tiles. Cord way too short. Need an extension cord no matter which power point I choose to use in the house. Hoping store will cooperate and refund us on an absolutely awful product. :-(

Thankfully it was a gift. Rubbish! – I just wrote a review for another Bissell product which I loved. This mop is garbage. I thought I must have been doing something wrong as it continually leaks. I have to put 2 tea towels under my feet when I mop to mop up the drips. I checked the instructions etc and it still leaks. I also like to use the steam button... it is a steam mop. … Read more

I received it as a gift from a relative. Thankfully I didn't spend my money on it.

Only compliment is the nice smelling essential oil you can use in the water canister.

Don't waste your money on this one!

Agree that it is rubbish – My steam mop leaks as well, even with me carefully putting in the water bottle. It leaves my floors cold and wet. It heated up and worked well for the first couple of times but doesn't seem to heat up anymore. The floor finally dries with streaks all over it. Not good.

Piece of rubbish – Had 2 of these pieces of rubbish either lasted more than 3 washes. Both pump motors burnt out, but they also leaked terribly. Please don't waste your money

DO NOT BUY – Water tank leaked. Water tank parts slowly broke away each time we needed to refill the water. This all happened within the first year, however i didn't keep receipt.

I agree with the review that said "Rubbish!" – From the first time i used this steam mop i experienced the same gripe as everybody else describes...It left my floor really wet and it constantly dripped from below the filter. I rang bissell and they suggested that it was a faulty water tank. They sent a replacement and i was excited at the prospect of actually owning a steam mop that would… Read more

work....Wrong!! It did exactly the same thing. I left it in the cupboard for a while hoping that it would magically repair itself...It didn't. My husband gave it the once over, unfortunately to no avail. I will never ever purchase another bissell steam mop. Next time i will consult this site before i make a purchase.

Rubbish – I bought one for my wife, thinking it would be decent quality being a Bissell, but how wrong I was. She used it a couple of times and said it left drips everywhere. I told her it must be the operator but she refused to use it again. She has just pulled it out of the cupboard to give it another go and showed me how bad it was leaking. A constant… Read more

flow of water could be seen coming from between the water tank and the filter. Of course now 12 months has gone by so the warranty has expired. I should have done my research before buying. Bissell have tarnished their good name with this piece of rubbish.

Worst steam mop ever – I have owned 2 steam mops prior to purchasing this mop. I thought I would treat myself to a more expensive, better quality mop. Worst decision in my house cleaning life! ! After first use it left the floors very wet and cold. With my cheaper steam mops the floors were always hot and dried almost immediately. I emailed the company convinced I… Read more

had dibe something wrong. After waiting about a fortnight for a reply I followed their advice and tried again. FAIL! Wet, cold floors.

I went back to the store of purchase for a steam mop 'lesson'. I was assured that I was using it correctly and they could find no fault. Returned home hopeful it would work now. FAIL!!!

So if you want a sream mop that dies not sream and leaves your floors wet and cold this is the mop for you.

expensive, ineffective

extremely disappointed – My mop has just started leaking and it now looks like this may be a common problem. I am going back to Noel Leeming to demand a refund as I am scared of being electrocuted. I find the pad hard to clean in tepid water. It may be something off the tiles but it doesn't come up clean even with a manual scub. cleans the grout well Leaks.

If I could give it 0/5 stars I would – DON'T BUY!!! It would be better to mop your floors with 500 pairs of wet socks than this abomination. How does a supposed quality company like Bissell get it so wrong? I recommend to get a full refund if you've recently purchased this product and it's leaking. STAY AWAY, DON'T BUY. Smashing it with a hammer would be the only good thing about it. Absolutely everything. Leaks horribly, doesn't steam well.

Yes terrible don't bother – This product has Leaked since i bought it. It won't steam up they say 60 sec and its ready to go still waiting for steam. Don't waste your money. I have bought Samsung robo vacuum give this product 5 stars . Went back mop and bucket would not recommend this product ever. Nothing Never worked properly from start should of returned it and got my money back

Wish I had read the reviews - same story as everyone else – Mop leaked from very first day. Tried using filtered water no change. Worst cleaning purchase ever. Although is great at cleaning my feet and clothes are usually wet as well an excessively wet floor. This is not from the steam but from the constant leaking between the tank and filter. This is even with light upright use. It is a disaster when… Read more

using the tipping function to get under furniture. Great idea but in practice is [censored word removed]. Tilting head Shocking leaking

Very disappointed – If only I read reviews before I purchased this mop. Absolutely terrible. Leaks excessively from the water filter and tank. It got worse as I kept mopping and I almost slipped on the water puddles. Took it back to store and they gave me new one which has done exactly the same thing. Apparently they have had no other complaints. When I rang Bissell… Read more

I was put immediately on hold for 15 min, gave up so left message and no answer. I could not be more disappointed. I highly advise to stay right away from this mop!!!

Leaks Badly – The steam mop started leaking from the water bottle / filter after the first few uses. Great service from Bissell, they sent new bottle and filter, which did not fix the leak. They then sent a brand new replacement, which sadly again leaked after the first few uses...... Bissell, Great Customer Service, shame about the bad design of the product… Read more

allowing it to leak so badly. Off to Harvey Norman to find a new steam mop Great Customer Service from Bissell It Leaks water badly

Very disappointed – Purchased my steam mop and I'm totally disappointed. I should have read these reviews before purchasing. I will be at the door of Good Guys tomorrow morning with their steam mop and my receipt. I had to mop after 'steaming' coz the whole floor was wet and the mop was leaking. I'm a very disappointed customer. Leaking, no proper steam

Biggest con of the century - HORRIBLE!! – Do not buy, take yourself out to dinner, hire a cleaner, do whatever else with your money but waste it on this piece of utter garbage!!! It leaks constantly, it barely gets hot enough to clean ANYTHING, and clean ppfft it just puts water all over the floor so you have to mop it up with a regular mop anyway!! and it has pretty much died after 12… Read more

months, Bissel said I needed a new cartridge, reluctantly I wasted another $20 on this piece of S,,, and it still leaks, groans and is the most disappointing purchase ever! It doesnt stand up properly and falls over so no wonder it leaks, even when you try and lean it against something the way the weight is distributed it just falls over. You need 3 hands to fill the water container up. RUN NOW - or donate the money to a worthy charity NOT Bissell!!!! NOTHING!! Everything!! see above

Take note of the reviews, Do Not Buy! – Originally leaked from the tank, Water tank cap and insert was replaced under warranty, 12 months on it is leaking from the tank cap AGAIN. Contacted Bissell to be told i had to buy a replacement as i expected. Very poor quality and would not recommend or touch their rubbish again. Learnt not to buy Bissell ever again! Leaking piece of rubbish.

Also Disappointed – I also have water dripping from water tank/filter, , even though i was told the filter should turn blue before it needed to be replaced,(mine still green), i replaced it anyway hoping this would solve the problem (3 times now @$20 each) but still leaks, mine is about 14 months old. Hate it... . leaks

Absolute disappointment – I purchased my steam mop with wedding gift money and have been left feeling disappointed from the beginning. On first use it leaked water everywhere from the water tank, I was told by other Bissell users that this was normal. After 2 and a half years of very limited use (once a month on less than 50 square meters of flooring) my steam mop died. I… Read more

contacted Bissell direct and was informed it would not be worth repairing. I then asked what the expected life span of the product would be and was told maybe one or two years. I will never again buy a Bissell product! And will inform my friends the same.

Leaked water. Short life span.

Complete Piece Of Junk – I couldn't agree more with the other reviews .I also discovered after only weeks that this Steam mop developed a leak from what seemed to be the filter,water would run down the back of mop and consequently my tiled floors were soaking wet.After calling Bissell I was pleasantly surprised they simply said cut the cord up and throw it away, we will… Read more

send you a new mop.I thought I just had a one off faulty one lol.

Only weeks after receiving the 2nd one ,same problem began.Called Bissell this time told oh there have been a few problems with the filter cracking and leaking so they sent me a new filter.2 weeks in same problem ,then I discover the reviews on here with the same stories.

I also decided to check just how hot is this thing ,low and behold you can put your hand directly under the mop,(not with trigger on of course) both the mop head and my floors are stone cold.You get a shot of steam only if you permanently hold the dam trigger on (most annoying)

I decided I had had enough and as it was only 6 months since buying I would take it back to harvey Norman.So armed with receipt I took it back.

They would only give me a store credit ,Which I was pretty p....ed about .Not really liking the looks of the other steam mops they had to offer,after much deliberation I decided to go for the Monster Steam Mop,

This thing runs rings around the piece of rubbish that Bissell continue to sell.Constant steam is awesome.I really can't understand why Bissell are continuing to sell this Steam Mop with all of its flaws. Swivel Head,So Called Bissell reputation. Leaks,Stone Cold,Not a true Steam Mop,Cord too Short