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BizCover Business Insurance
4.2 from 370 reviews · View Statistics
Listing monitored by BizCover Business Insurance

Reviews

  • Value for Money
    4.2 (153)
  • Transparency
    4.1 (140)
  • Customer Service
    4.1 (155)
  • Claim Resolution Time
    • <1 week (3)
    • 1-2 weeks (1)
    • 1-2 months (1)
    • 3+ months (1)
  • Claim ApprovedYes (4) · No (2)
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Reviewer Photos & Videos

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  • Verified

Impossible to deal with - gone massively downhill

published

They failed to update our policy months ago and we've been trying for the last 2 weeks to get through to their call centre but they never return calls except to say "we'll get someone to call".
We need some really basic changes but since you can no longer talk to anyone at bizcover we're just going to abandon the policy and buy elsewhere.

  • Value for Money
  • Transparency
BizCover Business Insurance
Sharon K.BizCover Business InsuranceSend a private message

Hi Dan,
Please accept my apologies for this experience.
Can you please send us a message with your best contact number or email and I will get someone in touch with you ASAP?

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  • Verified

Easy, flexible insurance

published

I feel well covered by these guys, you basically just pick your option and start making monthly payments. I wish they did house insurance. As our business grows, I just keep adding the bits I need.

  • Value for Money
  • Transparency
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Review collected in partnership with BizCover Business Insurance

DKG
DKGSouth-Eastern Region, NSW
  • 2 reviews

Do not waste you time with this service for public liability insurance if you have a medical practice

published
  • Transparency
  • Customer Service
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Aaron Z.
Aaron Z.Greater Melbourne (Inner), VIC

Amazingly helpful

published

I feel the advice was very appropriate and it was all super convenient to do. The policy is what we want but it was just as much the process and service that went with it.

  • Value for Money
  • Incentivised Review No
  • Claim Made No
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Loyalty Customer
Loyalty CustomerSydney, NSW
  • 3 reviews

cancel policy

published

Tried to cancel the IT Professional indemnity insurance. the staff told me that if I cancel the policy, whatever I have done before (since I start purchasing the policy) will not be covered.
This is unacceptable, then what is the point of what I have paid all the money in the past few years.
According to the staff, I need to continue buying the policy at least another five years. Does it make any sense?

  • Value for Money
  • Customer Service
BizCover Business Insurance
Sharon K.BizCover Business InsuranceSend a private message
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  • Verified

Consistently great service and professional staff

published

My PLI insurance was easy to find and set up. Within 5 minutes I had the perfect policy for my needs and a monthly payment system which suited my budget. I asked for insurance to cover working in schools as a contract educator and Bizcover found exactly what I needed.

  • Value for Money
  • Transparency
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Review collected in partnership with BizCover Business Insurance

When they make a mistake, you pay for it!!

published

I request an annual payment and receive an email with my annual quote. The discount is kept as monthly and they contact you to confirm everything. Furthermore, what happens when you call them to fix the problem? You will have to pay for a new police. Perhaps next time I will ask in Spanish since I could not be clear enough. It was a waste of my time.

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  • Value for Money
  • Transparency
BizCover Business Insurance
Sharon K.BizCover Business InsuranceSend a private message

Hi Mandy,
We are so sorry to hear you have had this experience!
Can you please send us a message with your best email address to investigate this further?

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The reviewer stated that an incentive was offered for this review

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  • Verified

Quick and easy

published

Received instant quotes for different policies. What took me days over the phone chasing other providers, I did within 15 minutes online. Including purchasing my policy and signing the contract.

  • Value for Money
  • Transparency
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Review collected in partnership with BizCover Business Insurance

Jon
JonGreater Melbourne (Inner), VIC

Worst customer service, misleading communication. Take your business elsewhere.

published
  • Value for Money
  • Transparency
BizCover Business Insurance
Sharon K.BizCover Business InsuranceSend a private message

Hi Jon,
We are sorry to hear about your experience.
I have spoken to our Customer Care team, and I understand that your issue has now been resolved.
If there is anything else, we can do for you please let us know.

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Deb Dewar
Deb DewarMid North Coast, NSW
  • 2 reviews
  • Verified

A comprehensive cover for Life Coaches

published

As a life coach working and specialising in mental health, this business insurance gives me peace of mind.
Highly recommended for those with social media presence over a few platforms with affliations.

  • Value for Money
  • Transparency
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Review collected in partnership with BizCover Business Insurance

Service is aweful

published

They forwarded me from one to the other until I'd spoken to nearly the whole office. Someone was going to ring back which of course didn't happen. Very unprofessional. It felt like they were handballing me around intendingly

  • Value for Money
  • Transparency
BizCover Business Insurance
Sharon K.BizCover Business InsuranceSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Never ever again

published

Do we now need to take out insurance cover for insurance companies?
Unauthorised payment taken out of my account 21 DAYS before my policy expired!!!
Will never use Bizcover again...
Hard to read policy

  • Transparency
  • Customer Service
BizCover Business Insurance
Sharon K.BizCover Business InsuranceSend a private message
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Business Insurance

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Coffee Snob
Coffee SnobHunter Region, NSW
  • Verified

Great Experience.

published

Competitive pricing, simple and easy online selection from the options, good comparison of products. Website was easy to navigate through and recalculating the policy based on my situation was easy

  • Value for Money
  • Transparency
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Review collected in partnership with BizCover Business Insurance

C&L B.
C&L B.
  • 2 reviews
  • Verified

Easy use and good price

published

Very easy to get a quote and the price is much better than the business insurance I purchased from other companies. Hopefully the claim process will be easy as well if something happens.

  • Value for Money
  • Transparency
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  • Verified

Very easy process

published

Easy to find, good value insurance at a reasonable price. I would recommend this site to other small businesses. I bought professional indemnity and third party liability policies with good coverage.

  • Value for Money
  • Transparency
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Review collected in partnership with BizCover Business Insurance

Questions & Answers

Lynne Rae
Lynne Rae asked

Has anyone any experience making a claim through BizCover please?

No answers
Wayne
Wayneasked

Do U do WorkCover ?

1 answer
BizCover Business Insurance
Sharon K.BizCover Business InsuranceSend a private message
Linda Jarvis
Linda Jarvisasked

Can you please tell me if you have income insurance?

1 answer
BizCover Business Insurance
Sharon K.BizCover Business InsuranceSend a private message
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