??!
1 photo
BizCover Business Insurance

BizCover Business Insurance

4.2 from 248 reviews

Reviews

Review distribution

5 star
165
4 star
41
3 star
6
2 star
6
1 star
30

Russell Gardner

Russell GardnerHunter Region, NSW

  • Verified customer

Easy is the word.

published

Purchasing Insurance with BizCover is extremely easy and affordable. It's real time quoting makes makes the decision making simple. Like many others who have used there services I would recommend BizCover for your Insurance needs.

Value for Money
Transparency
Customer Service
Claim MadeNo
See all answers

Review collected in partnership with BizCover Business Insurance


Chris Hughes

Chris HughesWide Bay-Burnett, QLD

  • Verified customer

Easy to deal with & very helpful

published

Were super easy to deal with & very competitive on price, went online first & then had a consultant ring me who was really helpful, quite a few options were offered to help me get the right cover that suited our needs

Claim MadeNo

Review collected in partnership with BizCover Business Insurance

  • Verified customer

Amazing! Exactly what I needed for my Business

published

The price was absolutely great value. Very easy to navigate through which was a pleasure. I would recommend BizCover to any & all businesses. I will be a life long client.

Value for Money
Transparency
Customer Service
Claim MadeNo
See all answers

Review collected in partnership with BizCover Business Insurance

Sandi

SandiSouth East Queensland, QLD

  • Verified customer

Easy, affordable and stress free

published

This was easy to set up, I called up, because I couldn't find an occupation that fit in with my line of work. From the moment they took my call to the quote being sent out (within minutes) the potential stress lifted from my shoulders.

Value for Money
Transparency
Customer Service
Claim MadeNo
See all answers

Review collected in partnership with BizCover Business Insurance


Manish Tripathi

Manish TripathiMetropolitan Adelaide, SA

  • Verified customer

Super Easy to purchase at a competitive rate

published

yeah Policy was great easy to setup. easy for payment. I was notified of all the changes in the policy and policy wordings were explained to me in detail by the representative.

Value for Money
Transparency
Customer Service
Claim MadeNo
See all answers

Review collected in partnership with BizCover Business Insurance


Les Egan

Les EganSydney Surrounds, NSW

  • Verified customer

Its the perfect tool for insurance

published

Its so easy to use and only takes 5 minutes literally and your done and set to go. Its the best system i have ever used before and would recommend it to everyone

Claim MadeNo

Review collected in partnership with BizCover Business Insurance

The reviewer stated that an incentive was offered for this review


  • Verified customer

Simple, easy & affordable

published

The policy is easy and simple to set up online & through the telephone, the staff is friendly and helpful over the telephone, The price for the insurance is very reasonable.

Claim MadeNo

Review collected in partnership with BizCover Business Insurance


  • Verified customer

Efficient and simple.

published

Process was easy and efficient and readily amenable as needed. Would recommend their use to other businesses looking to get started, however, their available categories of business types could be expanded upon.

Claim MadeYes
Claim Resolution Time<1 week
Claim DateSeptember 2019
Claim ApprovedYes

Review collected in partnership with BizCover Business Insurance

Francesca Thorne

Francesca ThorneCentral Highlands and Goldfields, VIC

  • Verified customer

Excellent

published

Yes when i called the process was explained well and great value. I hope that this will be easy for any other insurance i need. It was easy to set up and happy to refer

Value for Money
Transparency
Customer Service
Claim MadeNo
See all answers

Review collected in partnership with BizCover Business Insurance

Trevour

TrevourMetropolitan Adelaide, SA

  • Verified customer

Dodgy scam, how could I trust them if I actually had a claim!

published

They charged me TWICE for the same product & then ‘forgot’ to cancel one of them. Once I realised this I called to cancel & was told it takes 3 to 5 days to get a refund. Any business can & should refund immediately! Also, look at their invoice, their ‘fee’ for doing not much is significant. AFCA should be investigating this type of dodgy insurance broker!

Value for Money
Transparency
Customer Service
Claim MadeNo
See all answers
2 comments
BizCover Business Insurance
Sharon K.BizCover Business Insurance
Trevour
Trevour

Hi Sharon, I have received a refund for both payments. It was on credit card and took 2 days...not instant. Real insurance companies can transfer payments if there is a simple change to the policy and refund immediately if a policy is cancelled.

Review collected in partnership with BizCover Business Insurance


  • Verified customer

Seamless... This is how all businesses should be!

published

Efficient and very intuitive. This is how all businesses should be. Bizcover are examples of why the internet was invented. Exactly what I need nothing more nothing less well done!

Value for Money
Transparency
Customer Service
Claim MadeNo
See all answers

Review collected in partnership with BizCover Business Insurance


  • Verified customer

Easy and efficient

published

Easy to understand, efficient follow up and great service. Quick response time and explained the insurance options in a manner I could understand. Would recommended to other business owners, no problem.

Value for Money
Transparency
Customer Service
Claim MadeNo
See all answers

Review collected in partnership with BizCover Business Insurance


  • Verified customer

Adequate for my needs

published

The sales person was very helpful in finding the right policies for my specific need. Was well explained and made all the details very clear. Will review in 12 months to see if this coverage is right for my needs

Claim MadeNo

Review collected in partnership with BizCover Business Insurance


  • Verified customer

Happy

published

I found the website easy to use. It was very easy to set up my insurance policy. Good value. For money I shopped around and then used bizcover after a friend recommended them to me

Claim MadeNo

Review collected in partnership with BizCover Business Insurance

Julianne

JulianneIllawarra, NSW

  • 3 reviews
  • Verified customer

Business Insurance Made simple

published

The online insurance search option was quick and painless, user friendly questions, insurance options for my small business within minutes and the ability to pay immediately. Makes a happy small business owner.

Value for Money
Transparency
Customer Service
Claim MadeNo
See all answers
Dynamic Locksmiths

Dynamic LocksmithsGreater Melbourne (Outer), VIC

  • 4 reviews
  • 2 likes
  • Verified customer

Great customer service

published

They always respond quickly to emails, if any problems pop up they are quick to solve the problem. The prices are good and offer a great range of insurance offers

Value for Money
Transparency
Customer Service
Claim MadeNo
See all answers

Review collected in partnership with BizCover Business Insurance


  • Verified customer

Perfect service

published

good value with suitable price. Vivienne helped me get the quote patiently and explained everything in details. She was very kind and helpful. I will introduce to my friends if they want buy.

Value for Money
Transparency
Customer Service
Claim MadeNo
See all answers

Review collected in partnership with BizCover Business Insurance

The reviewer stated that an incentive was offered for this review


Sir Bricksalot

Sir BricksalotGreater Melbourne (Inner), VIC

  • Verified customer

Good Insurance Bad Customer Experience

published

- Covertly auto-renewed policy at a more expensive rate without providing pricing before renewal
- Had to go through quote process again to obtain best rate
- Continually bugged by sales people after purchasing a policy (the left hand doesn't know what the right is doing)

Value for Money
Transparency
Customer Service
Claim MadeNo
See all answers
2 comments
BizCover Business Insurance
Sharon K.BizCover Business Insurance
Sir Bricksalot
Sir Bricksalot

Hi Sharon.
This goes to point 3. I'm too busy running my own business to waste time helping you fix yours. Its simple, use your CRM properly to stop over contacting people and be transparent with your renewals.

Review collected in partnership with BizCover Business Insurance


Maafu Palu

Maafu PaluSydney, NSW

  • Verified customer

Very professional customer service

published

Great value product and very easy to set up. Minimal work required. Would definitely recommend this product to anyone who is thinking of taking out professional indemnity or just any insurance

Value for Money
Transparency
Customer Service
Claim MadeNo
See all answers

Review collected in partnership with BizCover Business Insurance

The reviewer stated that an incentive was offered for this review


  • Verified customer

Really affordable

published

It was very easy to set up & is really good value.
The information I requested in regards to the policy was provided to me within an incredibly short length of time.

Value for Money
Transparency
Customer Service
Claim MadeNo
See all answers

Review collected in partnership with BizCover Business Insurance


Page 1 of 13

Questions & Answers

Annette M.

Annette M.asked

Hi, I have a commercial property with a shopfront attached on a main road in Laura SA 5480. We live in the home and I run a florist business from the shop front which accounts for 20% of the total space which is all under the same roof and the same address. I work the florist alone so no employees and I am open 5 hours a day 5 days a week. I also have a delivery van and need insurance of 40k contents for the home and 10 k stock for the business. I would need 20 million public liability for the shop and 10 million for the home or 30 million for the entire home and shop if necessary. I need to have building insurance in the event of a car or truck driving into the home or shop. Would you please help me as there isnt much help or common sense for small business insurance when operating from home in my experience. Regards Annette 0403220199

1 answer
BizCover Business Insurance
Sharon K.BizCover Business Insurance

Hi Annette, thanks for your enquiry. I apologise for the delay in getting back to you. We think the best course of action is to give you a call so as to further discuss all the details here. Thank you for giving us your contact number, is there an ideal time for someone on our sales team to give you a call?
Thanks, The BizCover Team


M.A

M.Aasked

How long does it take for a claim assessor to come and assess damages after a lodgement has been received by Relyon

1 answer
BizCover Business Insurance
Sharon K.BizCover Business Insurance

Hi M.A,

While it's hard to give specifics, the short answer is, it depends. Each claim turns on its specific circumstances and it can be the case that further information needs to be gathered about a particular claim before an assessor can be usefully engaged.

What we can say is that we actively follow up our customers and our insurance partners (who are responsible for, amongst other things, assessor appointment) to promptly progress claims and regularly update our customers on progress and next steps.

If you have any further questions about this process, please send your enquiry to claims@bizcover.com.au.

Thanks,
The BizCover Team


Rick

Rickasked

Can you get rid of that toenail commercial???

No answers

Get an answer from our members and BizCover Business Insurance representatives

Details

CategoryBusiness Insurance

Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.