BizCover Business Insurance

They failed to update our policy months ago and we've been trying for the last 2 weeks to get through to their call centre but they never return calls except to say "we'll get someone to call".
We need some really basic changes but since you can no longer talk to anyone at bizcover we're just going to abandon the policy and buy elsewhere.

I feel well covered by these guys, you basically just pick your option and start making monthly payments. I wish they did house insurance. As our business grows, I just keep adding the bits I need.

I required public liability insurance for renting a room in a specialist consulting suite. The sales person read me the definition of the insurance to be sold and it included "business activities conducted" - I informed her that as I am a medical practitioner this is covered by my medical indemnity insurance and it is specifically public liability insurance I need. After repeatedly trying to explain that I only want public liability insurance the sales person told me that "it was just a definition" and if I didn't like her definition she would ...

I feel the advice was very appropriate and it was all super convenient to do. The policy is what we want but it was just as much the process and service that went with it.

Tried to cancel the IT Professional indemnity insurance. the staff told me that if I cancel the policy, whatever I have done before (since I start purchasing the policy) will not be covered.
This is unacceptable, then what is the point of what I have paid all the money in the past few years.
According to the staff, I need to continue buying the policy at least another five years. Does it make any sense?

My PLI insurance was easy to find and set up. Within 5 minutes I had the perfect policy for my needs and a monthly payment system which suited my budget. I asked for insurance to cover working in schools as a contract educator and Bizcover found exactly what I needed.

I request an annual payment and receive an email with my annual quote. The discount is kept as monthly and they contact you to confirm everything. Furthermore, what happens when you call them to fix the problem? You will have to pay for a new police. Perhaps next time I will ask in Spanish since I could not be clear enough. It was a waste of my time.

Received instant quotes for different policies. What took me days over the phone chasing other providers, I did within 15 minutes online. Including purchasing my policy and signing the contract.

Worst most condescending customer service in handling a query regarding cancellation of an account which was never processed as email was quite misleading. Unnecessary wording in red or bold when the most important information about response requirement just added as normal print in the email body followed by fine print that no one necessarily reads, especially after receiving verbal confirmation of the cancellation over the phone. And the cherry on the cake is if you want to investigate this further with the company you still need to pay the m...

As a life coach working and specialising in mental health, this business insurance gives me peace of mind.
Highly recommended for those with social media presence over a few platforms with affliations.

They forwarded me from one to the other until I'd spoken to nearly the whole office. Someone was going to ring back which of course didn't happen. Very unprofessional. It felt like they were handballing me around intendingly

Do we now need to take out insurance cover for insurance companies?
Unauthorised payment taken out of my account 21 DAYS before my policy expired!!!
Will never use Bizcover again...
Hard to read policy

Competitive pricing, simple and easy online selection from the options, good comparison of products. Website was easy to navigate through and recalculating the policy based on my situation was easy

Very easy to get a quote and the price is much better than the business insurance I purchased from other companies. Hopefully the claim process will be easy as well if something happens.

Easy to find, good value insurance at a reasonable price. I would recommend this site to other small businesses. I bought professional indemnity and third party liability policies with good coverage.