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Youi Business Insurance

Youi Business Insurance

4.6 from 46 reviews · View Statistics
See the Best Business Insurance in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Youi

Reviews

4.6
46 reviews
  • Value for Money
    4.9 (7)
  • Product Quality
    5.0 (5)
  • Return Claim MadeYes (0) · No (6)
  • Transparency
    5.0 (5)
  • Customer Service
    5.0 (7)
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Kerry
KerrySouth East Queensland, QLD

Fantastic Friendly Service

published

It was so simple to get a new policy, no press this and press that you speak with a real person!
The team member took the time to explain exactly what the policy entailed and what the fine print meant.
Cannot recommend them enough. We already have two car policies and have now added Business insurance as well.

  • Value for Money
  • Product Quality
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Gustavo G.
Gustavo G.Sydney, NSW

Excellent customer service

published

Peter from youi was excellent very patient and willing to answer and clarify all my questions and concerns regarding my new policy. The price was less than other insurers however the premium was higher than others. The reason I insured with youi was because of the easy and user friendly menus and the customer service from Peter.

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ADRIAN
ADRIANHunter Region, NSW
  • 2 reviews

Public liability and tool insurance

published

This policy is very good value and was very easy to set up, youi customer service is by far the best I have experienced , I will continue to use them.

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Blicka
BlickaSydney, NSW
  • 7 reviews
  • 1 like
  • Verified

Clear Description - Better Price

published
  • Value for Money
  • Product Quality
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Larry Coyle
Larry CoyleWestern Australia

Others marginally cheaper but telephone contact person made the difference

published

Policy is good value but not the cheapest available.
It was very easy to set up with the help supplied.
Cindy walked me through each step with genuine interest in my situation and plans.
Her advice was sound and logical.

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Sar Honey-Bear
Sar Honey-BearCentral Queensland, QLD
  • Verified

$1200 yearly savings!

published

Thanks so much, so far my dealings with you have been exceptional and very thorough. I will save $1200 per year on my business insurance for the exact same amount of coverage! I knew I would save money but not that much! Thanks!

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Excellent service from Tim. When I called I was immediately put through to the correct place. Very easy process.

published

The Public Indemnity Policy is good value and was easy to set up. The assiatant I spoke to was helpful and clear. I would reccommend this insurance company. Well done.

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  • Verified

Great customer service

published

How lovely to be spoken to like a real person! Although unsure of whether or not I would take out insurance, your staff member was so helpful I decided to take it out on the spot. I didn't save money because I haven't had this insurance before. But I was so impressed with the detail and care taken to make sure I got the right insurance for my situation and that I got the best value. Thank you!!

  • Insurance claim madeNo
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Went straight to the best

published

The Policy we chose is flexible and can change to our needs. As our business grows our policy can be adjusted to suit.

  • Insurance claim madeNo
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David
DavidNorth Queensland, QLD
  • 14 reviews
  • 5 likes

I got a price for a product they don't sell

published

Youi gave me a PLI insurance quote and then later informed me they did not cover my type of business. They had a price for a product that they did not sell. Time wasters.

  • Insurance claim madeNo
Youi
Team YouiYouiSend a private message
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Loki123
Loki123AU
  • 2 reviews

Awesome Customer Service and Unbeatable Policy Pricing

published

Just had an awesome experience dealing with Youi over the phone, cover was set up within 20 minutes and was given an awesome price! Service from Tom was beyond expectation, was an absolute pleasure dealing with him.

  • Insurance claim madeNo
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Techman18
Techman18Brisbane

Worst quoting system

published
  • Insurance claim madeNo
Youi
Team YouiYouiSend a private message
Techman18
Techman18
Youi
Team YouiYouiSend a private message

Morning, apologies I’ve missed your return call & will try touching base shortly. Look forward to speaking with you, Robyn.

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JAY
JAYMelbourne
  • 3 reviews
  • 3 likes

Excellent service

published

I have been with them for over 2 years now and they provide excellent service.
All the calls are reverted back and when a claim is on they follow up and keep us posted.
Their is no rating system with them after any claim so getting an insurance with another company is also helpful.
Very much satisfied and would highly recommend.

  • Insurance claim madeYes
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Informative friendly service!

published

Service was very friendly and genuinely interested in finding the best result for our business. We compared pricing with other companies and Youi were very very competitive as we expected.

  • Insurance claim madeNo
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Dean
DeanPerth
  • Verified

Appropriate cover at a reasonable price

published

I had experienced quite forceful selling tactics from Youi in the past, which were rather off-putting, however I just spoke with Shane to renew my old policy (after a month holiday break), and he was most helpful and went out of his way to work out the best updates and bring my policy up to date.
Can’t say I was happy to get less for my money than before, but I can’t blame him for that.

How Youi can justify offering only half the insured liability value of the old policy for about the same premium as was offered a month ago (with no claims ever), is beyond me.

  • Insurance claim madeNo
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Questions & Answers

jittima m.
jittima m.asked

Hi
My Business is abount import Gold Jewellerry and Luxury brandname from Thailand to selling in Australia.
we wish...
covers the importer’s goods during transit and products liability insurance covers the importer in the event that the goods are found to be faulty or dangerous.

please advise us

No answers
Boris Yasminsky
Boris Yasminskyasked

Hey Youi representative monitoring this site.
Is it true that Youi New Zealand has been forced to sell off the business because of the criminal convictions Youi was charged for in the courts of NZ. Is it true that Youi New Zealand is being sold to Tower Insurance. Is it true that Youi Australia is to be sold off to IAG Limited ?

No answers
Erika H.
Erika H.asked

do you cover commecial building in which my business is operating?

No answers
See all Youi Business Insurance questions

Get an answer from our members and Youi representatives

Extra Information

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Robert G.

Easy, flexible insurance

by Robert G. on 17 July 2022
I feel well covered by these guys, you basically just pick your option and start making monthly payments. I wish they did house insurance. As our busi... Read full review

Aaron Z.

Amazingly helpful

by Aaron Z. on 25 June 2022
I feel the advice was very appropriate and it was all super convenient to do. The policy is what we want but it was just as much the process and servi... Read full review

Yolande Franklin

Consistently great service and professional staff

by Yolande Franklin on 21 June 2022
My PLI insurance was easy to find and set up. Within 5 minutes I had the perfect policy for my needs and a monthly payment system which suited my budg... Read full review

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