Reviewer Photos & Videos
DON'T BUY THIS PRODUCT
This product is total GARBAGE. It does NOTHING it claims to do. The product information is TERRIBLE. The customer support is TOTALLY ABSENT. Delivery was slow. Please do not throw your money away. Just go buy a fan.
Purchased in June 2021 for $89.00.
Waste of money
Gave one to each of my kids in summer, they are now dumped in the garage as the kids say they don't cool down anything, they are not an a/c unit
Very happy with this product
I find that the blaux portable ac is exactly what I have been looking for. Even in the hottest of Perth summers it worked really well. Doesn't cool the room but keeps the individual person or two people cool. My guests were very satisfied with it too. I honestly cant see what people are complaining about unless they expected it to cool the room which it states it does not do.
Purchased in January 2021.
It is a complete lie. I have ordered my cooler in April , not it is 4 month, it is not even delivered!!!
Customer service keeps saying my patience is appreciated, but how ? Terrible terrible experience! I will request refund now.
It’s nothing more than a humidifier fan
Pretty much useless as any kind of cooling system! It’s a glorified fan/ humidifier. Waste of money, buy a real fan of you want room temperature air to blow around. Get a real air conditioner if you want cool air
Purchased in June 2021.
If you hold this 2 inches from your face, you might feel a slight, light breeze. No cooling properties exist, and I feel bamboozled, and my money was stolen because I didn't do my research.
Purchased in June 2020 for $125.00.
I'm 60 years old this is the most worthless product I have ever purchased!
There is no customer service # or way to return this product. It is nothing more than a tiny fan and offers no Cooling properties. This company should be put out of business! Call Consumer Affairs.
Purchased in May 2021 for $119.00.
Wish I'd found this site before I bought these. I concur heartily with the other very negative reviews. I bought two. They are nothing more than a portable fan trying, unsuccessfully, to be an evap cooler. IF you put the water curtain in the freezer first and IF you place a unit right next to your body, it will produce a little bit of a cool breeze on you. BUT expect it to cool down a room? Not a chance. Don't buy it. It's a cheap plastic piece of junk.
Purchased in June 2021 for $150.00.
What a total scam
This has to be the worst product I have ever bought. Its blowing out hot air. I even put ice in it like it says.Please dont buy this product. This is a total scam. They give you no receipt and no chance to return. And no garentee. Contacting Consumer affairs and Better business bureau
Purchased in June 2021 for $189.00.
This does not cool anything down but maybe a shoebox. I can't believe I spent a hundred bucks on this piece of junk ordered it last spring didn't get it till summer was over tried it for the first time this year and it's useless
Purchased in April 2020 at Facebook Marketplace for $100.00.
Worst thing I have ever bought in MY LIFE!
DO NOT BUY. THIS IS A SCAM. It is not an AC. It promotes as something that cools you down and it doesn't. It is a fan. If you don't believe me read all of the other reviews. Selling these AC should be illegal.
Purchased in January 2020 for $400.00.
IT IS A SCAM!
Total joke of a product. Just does not work at all ie does not cool, does NOT blow cool air, does not cool room down. Complaining is a waste of time.
Purchased in December 2020 at blaux website for $90.00.
Very poor cooling and air movement
This unit does not cool a small area in any conditions. The fan is very weak. Not worth switching on! Available free for collection to any person who wants a lemon.
Purchased in December 2020 for $109.00.
Useless waste of money
I am extremely disappointed didn’t even look the same as the one I ordered. The claims made on the advertisement are completely false it is not even a decent fan absolutely disgusted
Purchased in January 2021.
Do Not Buy Blaux Aircooler
Bought and paid $186.97 (with bank fees) for two Blaux Coolers on 8 Dec 2020 and received on 4 Jan 2021. Tested the coolers for a few days and they failed to cool as advertised, and the batteries lasted less than 5 hours and not the 12 hours Blaux had claimed. Contacted the company and they said to return the products to Strong Current in Hong Kong for a full refund. Postage was $71.30 and the products were delivered to the company on 25 Jan 2021, and the company said on 26 Jan 2021 that they would refund between 15 to 30 days. 36 days have...passed and there is still no refund and the company replied today: "As soon as the items are checking into our warehouse, we will initiate the refund"!!!! Very disappointing dealing with this company, and even more depressing when I read all the bad reviews from around the world after my experience.
Purchased in December 2020 for $182.00.
Questions & Answers
How do I return my units and get a full refund?
My Baux is not working , it will not come on, it only worked a couple days since I rec'd it. What number can I call and speak with someone?
Its a scan and the people perteruating the scam know it. Do not expect any sort of reasonable response. Try to get your money back through your payer ie bank paypal etc. Report the scam to Consumer Affairs.
Dear Blaux Reps, I was scammed into buying three of your so-called air conditioners. They do not work at all, not even as a cooling fan. I have written to you asking for a refund but you have just ignored me as I expect you will do again on this forum. Your product is rubbish. Prove you're not scammers and tell me how I can get a refund.
Get an answer from our members and Blaux representatives
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