Worst System we have had. as soon as it rains the A/C blows the power. for 8 years
Air Conditioning Headquaters, previously Advanced Hotwater & Air installed the Bonaire Integra VSL75
and IMMEDIATELY took no responsibility for any problems. Since then there was a new motor installed and now the same problem still arises as soon as it rains. The electrician has stated that it is a fault with the air conditioner and the contractors have not been able to repair it.
Purchased in October 2012 for A$3,200.00.
Rubbish; constantly replacing parts
We have a Bonaire Integra VSL75 version 1; each season we have to replace something on it; water pump, fan motor, solenoid valve, dump valve... really not good enough. However, when it’s working it does a really good job in cooling our large house (240m2 of living). Would not recommend...
Don't waste your money. These units are rubbish!
The unit installed was noisy and did not deliver any cool air.
Bonaire customer service was non-existent.
Even after we managed to get their service technician to come out. The unit was quieter for about 15 minutes but still delivered only extra humidity but no cool air.
In the end we had it replaced with another brand at our own cost and now we are cool in summer.
Bonaire is a complete waste of money.
Largest unit for a house, Nothing but JUNK.
Supposedly made in Salisbury Adelaide SA. Had it on the roof just out of warranty the first time it broke down. Replaced the pump $250. Following second summer replaced the pump again and the motor due to bearing failure $550. Serviceman said you are lucky to get 2 seasons out of it but parts are cheaper. No water input, Solenoid water valve sticks 2 times now. Had to climb up the roof and disconnect water line connection to release sticky solenoid. Old style straw evaporative still on roof for 20 years and still going. Opposition agent says Bo...naire are rubbish and will replace the whole top unit with quality gear for $4000. Installers left their rubbish off cuts on the roof, didn't install the draft flap, ducting over the top of the roof man hole restricting access, electrical plastic cover in roof over the 240v live junction box left off, so they threw a pink batt from the roof insulation over it, fine spray of water was going over the insulation and onto the 240v junction box. Called out Bonaire to look, they came and nothing said. All this even after I told installers I was a government Inspector and would check their work. Only one man came back to fix things reluctantly telling me they had done nothing wrong. Place of purchase was shown proof of the faults in pictures and said it was out of character for them to do this. ABSOLUTE CRAP !
Although the installers caused damage to the ceiling. I'm quite impressed so far. Be warned that when you first turn it on, it smells like you're using an angle grinder inside with a burning metal smell. Now four days later it smells like an old mans urine as the intensity of the smell decreases. I'm told the smell is coursed by something that is used on the pads and is normal. As for the cooling itself... quite good, it cools quickly an efficiently. It pretty quiet compared to my previous 20 year old swampy. It came with a RF remote and is pretty user friendly, apparently the remote can also operate a Bonaire heater if I need to replace the heater at some stage which is cool. So far quite happy.
- Integra VSL75
- Verified purchase
Bonaire is Rubbish
Never ever will I buy a Bonaire product again. Its nearly 10 years old now. Once a year sometimes twice since new I have needed a Bonaire agent (the installer) to come out and fix it, I mean change parts ie the controller, float system, main circuit board and the motor now 3 times. The installer from Melton in Victoria always came out to fix it during the warranty period but as soon as it was out of warranty both him and Bonaire did not want to know about the problems. Poor service and poor products. I will never touch an Australian made evap c...ooler again. You would think they both realise that they have lost so many sales due to customer bad experiences, people talk to family friends etc when they have been abused. I have a similar installation business but not evap cooling, if I sold my customers garbage then gave them poor after sales service I would go bankrupt in a few years. Good luck Bonaire hope you go down the gurgler soon.
Poor qualiy and unreliable
Purchased 2007, breaks down every summer. Lucky for extended warranty but does not make up for the hassle breaking down when you need it most then waiting approx 1 week to be attended. Replaced nearly all parts, sorry I will have now the fan motor has just gone outside of warranty.Not going to repair it, going to have it replaced with a Braemar LCB550. Not going thru this every summer any more. What wasteful & costly exercise based on Bonaire so called reputation & quality.
Waste of money
We have been in our new home for 7 years now and have had repairs to the air con and heater every year the weather seal stopped working 3 years ago we have had birds nesting in the unit and a plaque of moths always over the hot period and holidays and we then have to wait for them to return to work and in the meantime we are enduring the hot weather without the cooler this is the time we need it.
Questions & Answers
My fan will not turn on on my vsl 75 bonair but the pump turns on, doesn't anyone know what this issue could be?
What water pump is used JRM 50 or 38
The unit is about 10 years old. Had a new motor fitted about a year ago. Unit runs quite ok for about an hour and then shuts itself down although controller indicates that it's running. Fan speed on max (not boost) or one down from max. Seems to be going out on overload or overtem. Weather has been hot - about 35 deg. but that's what it's for isn't it. Does anybody know lightly cause. Many thanks, Peter.
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