Bondi Boost Infrared Bounce Brush

Not prepared – Hi. I have just received the new Bondi Boost Infrared Bounce Brush and I can only say how disappointed I am after all the positive ads and reviews I researched. The styler itself is nice, easy to hold and quite light, however I immediately had trouble setting the temperature to a reasonable heat and making it stay on the setting. The brush would then not turn off. I read and reread the instructions which comes with it. The instructions do not indicate how to set and hold the temperature desired. I reached out to the BB company and was left equally confused. They gave some less than helpful advice and short instruction on what to do. I very quickly emailed them to explain what they meant, even my husband, who is very very “tech” savvy could not get the styler to work. All I’m asking is a comprehensive instruction leaflet. Please. Sue