Wished they make them dual voltage considering the price
So devastated that I will have to give, well basically throw away my Dyson as I am moving abroad with my job and no longer can use it there as their voltages are lower than the one in the UK. Wished that for that price Dyson would at least thought about that since it's an expensive and innovative product!
Purchased in January 2021 at Dyson.
DON'T BUY - NOT BUILT TO LAST
I had used a Parlux dryer for over 12 years with no issue, and when it was damaged when moving house and needed replacing, I decided to spoil myself by buying the Dyson Supersonic after I was awarded a promotion at work. I noticed after less than 12 months of use it was overheating and would cut off CONSTANTLY. I have a short bob hairstyle, and it would take me 40 minutes to dry my hair with all the stopping and starting. I cleaned the filter using a soft dry cloth and a clean unused toothbrush - just as shown on the website, and did this consi...stently since I owned it, however the machine would still overheat. I booked it in to be fixed before the warranty expired, however it was just as the pandemic hit unfortunately, and with the lockdown period at the onset of the pandemic, due to my poor immunity, lack of car and reliance on public transport, I was not able to take it in to the post office to be serviced. I also lost my job during the pandemic, which has been really difficult financially and even more difficult to cope with emotionally. Obviously my focus had to be elsewhere (literally surviving). I'm now working again (albeit earning A LOT less and just getting by), and had a need for the hairdryer again. I contacted customer support who have advised that as the coverage has lapsed in the couple of months prior, I'll have to pay for the repairs. It's a bit of a slap in the face after the dealing with the pandemic to be honest, and also since the issue was raised while it was in warranty. I couldn't predict the pandemic, so didn't know there would be obstacles in the way of sending it in before the warranty expired. It's also a massive slap in the face to have to pay for repairs for such an expensive product, which Dyson advertised and spoke about in media interviews as a 'long lasting' quality product. Clearly it isn't. I've just been told that I have to fork out $75 to have the filter replaced because it was severely blocked. If it was still blocked after all the cleaning I did (following their instructions), then it's an indication that the product is NOT as well designed as they state it is on their website and in all the marketing material. I'm concerned that even with the part being replaced, due to this apparent poor design, I'll have to pay $75 or more on a semi regular basis to keep this machine running. Even with the warranty on the repairs, to have to send it in, and not have a dryer during that time - even if they covered the cost of another repair, I still have to be inconvenienced. It seems ridiculous to me to have to pay $75 to keep a $549 hairdryer running, when a $200 parlux hairdryer (and all the cheaper ones I owned before that) that did an equally good job, had no ongoing costs and lasts for at least 10 years (which incidentally is what a Dyson engineer stated in a media article that was the expected life of the supersonic without the need for repair/replacement). Bottom line - DON'T waste your money like I did. Money does not always buy quality. You will have to keep being inconvenienced and may even have to continue paying for the privilege of using this incredibly expensive hairdryer. I do not recommend this product at all. I am extremely disappointed in this product and the ongoing cost associated with using it.
Purchased in November 2019.
Really notice the difference
I bought the Dyson supersonic limited edition hairdryer about three weeks ago. The lady who sold it to me said her customers have come back to say their hair feels smooth and soft. She wasn’t lying. This hairdryer is really worth it. Adds great body, no fly-away strands, smooth and soft hair. I have shoulder length white/platinum hair (my age, not dyed). This dryer is light, compared to my recently deceased Parlux 3500, and easy to manoeuvre, doesnt hurt my shoulder or neck, and dries my hair quickly, I even use the diffuser to dry my hair off before I style. I am totally in love with it.
Purchased in January 2021 at The Good Guys for $549.00.
The product when it works is very good, but has its flaws
I have had 3 Dyson hairdryers in total, the 2nd and 3rd were replacements for faulty ones. The first one was replaced within one month of the guarantee expiring ( I really think for the price the guarantee should be longer, perhaps 5 years to protect the customer) The hairdryer was cutting out after approximately a minute ( overheating sensor) I read online that if I switch off, leave for a minute it would start again which it did, but I feel for the money I paid for it, I really should not have to be doing this! I have to say that customer ser...vices are very good and no quibble about a replacement. The second hairdryer , the filter cover eventually cracked and broke ( a very flimsy design and if you hold the hairdryer near here it puts pressure on it). The third hairdryer I have just had for 3years ( now out of guarantee) is starting to overheat after a short period like the first one. Do I think it is worth paying 250.00 for a hairdryer which is unlikely to last beyond 3 years? The answer is no! All my previous hairdryers of other makes have lasted longer than this. I would however say the hairdryer is lovely to use, lightweight and efficient, but they really need to work on these design 'flaws'. Amanda
Purchased at Boots the chemist.
Keeps cutting out
Bought my Dyson hairdryer in Nov 2018, all good until a few months ago when it started cutting out on a regular basis (read everyday). Not sure what to do as just out of warranty. Has been well looked after and filter cleaned daily. Not what I would expect from such an expensive dryer and reputable company.
Purchased in November 2018 at Myer for $500.00.
The best hairdryer on the market
Today I received my Dyson Supersonic hairdryer and tested it out straight away. What a fabulous appliance. Very well balanced and easy to use and hold. I have straightish but frizzy hair and just blew my hair without using a brush or comb. My hair dried with 90% less frizz than what my previous could achieve. Thank you Dyson LOVE LOVE LOVE it
Purchased in December 2020.
Hello Beautiful Hair
Upon ordering I was a little nervous bc lets face it the price is quite extravagant. I took the gamble after reading rave reviews and waited till it arrived . As excited as a kid opening a birthday present I unboxed the most interesting hair dryer I had ever set eyes on . I picked it up and was completely wowed . Everything about it , from the design to the attachments to the sound . perfect in every sense and everything you would ever want in a hairdryer . omg the attachments click on by magnet . Is that something special or what ? after duct ...taping the nozzle on my last hairdryer this certainly was a mega luxury . after using this a few times I can safely say that already my hair feels smoother stronger , easier to style and manage and I am quite the happy girl . Is it worth the $$$$$ ? Well we'd all be happier if Dyson dropped about $100 but it is probably the best dryer on the market and its obvious a lot has gone into the design of this appliance . So I guess I may have to disappoint some and say , yes its worth it . Hell yeah !
Purchased in July 2020 for $560.00.
Crappiest Hairdryer ever
I am SO DISAPPOINTED. I love Dyson products and own many of them. I frequently blow wave my hair using a Parlux Hairdryer. I was told by a number of people that the Dyson was better. My husband purchased the Supersonic from David Jones. I proceeded to use the Hairdryer and immediately knew it was going to be crap because it simply is not powerful enough to generate enough heat to blowave hair. The end result is limp, frizzy hair.
I am so extremely disappointed that we have spent $549 on a hairdryer that is unusable. To add insult to injury, D...yson offer a 45 day money back guarantee but is not covered if purchased from a retailer like David Jones. I don't understand this and don't understand why there are so many five star reviews for such an inferior product.
Purchased in October 2020 at David Jones Online Store for $549.00.
Big Let Down
I received this as a gift. I was so pleased with it and used it for about a month until I noticed my my hair was getting a lot of breakage and was quite frizzy. My hair was in great condition before this. I have had to return to my old hair dryer. After researching the product I found it was a common issue. At the price, that was paid, $550, I would expect my hair to be in much better condition. I contacted Dyson who said they would service it, not sure how this will help. I sent them my details so as they could arrange for the return of the product and have not heard a thing back from them.
Purchased in September 2020 at Harvey Norman for $550.00.
Melbourne SleepyGreater Melbourne (Inner), VIC
- 7 reviews
- 2 likes
Good while it works, the cable is a weakness
Almost 1 year old the cord broke internally and so stopped working. I decided to dismantle (voiding the warranty) to understand how such a simple fault could occur. After you carefully "break off" the switch caps dismantling is easy. The cable design is flawed due to the poor choice of both type and gauge, and will fail unless you are always careful with cable twisting and storage. Due to the moulded cable relief/barrier it is impossible to repair and replacement parts are not available to purchase.
Purchased in June 2019 for $600.00.
Its pretty good
Its nice and light so you dont get a sore hand or arm while blowdrying, it is a bit expensive though for what it is. The magnetic nozzle is alot easier to handle , i dont have a stand for it though it would be good if they sold the stands separately so I could buy one for my bathroom. I bought mine 3 years ago and its still going well
Purchased in December 2017 at Shaver Shop for $699.00.
What a rip off!
Despite my miss-giving's on paying such a lot for a hairdryer I have been saving for it for my daughters 21st and decided to bite the bullet and purchase due to the promotion Dyson are advertising stating two accessory items were included with the dryer. I was going to order a paddle brush and a Wide-tooth comb.
Rang to order and was told 'no, nothing is included'.
I asked her to look on the website it is still advertising the deal.
No she told me. A display case is included. That is all.
She told me that the deal ended 31st of August.
Seems to cause frizz for my hair, yet my other dryer does not
Sadly it seems too cause frizz and damage to my hair plus no quicker
Good position of controls, works well with a brush to curl hair
My previous dryer is better @ $80
Purchased in June 2020 for $599.00.
Great while it works
$600 hairdryer (way overpriced) and stopped working 2.5 years. Wife back to using old salon dryer that’s been going 7 years. Don’t buy ...not worth it. Dyson should improve quality if they want premium price. At $600 should expect multi years use- will be lodging complaint with ACCC and against Dyson and/or Myer for statutory consumer use rights. Expensive small appliance should last 4-5 years minimum under Aust law
Purchased in December 2017 at Myer for $549.00.
- Verified purchase
Makes a terrible loud high pitched noise, cannot be held near the head for any length of time because of it. I called Dyson who told me to get it replaced but being given the run-around by the site I bought it from. For the price the quality control should be much better. Incredibly disappointing.
Purchased in August 2020 at Adore Beauty for $466.00.
Great hairdryer but!!!
Worked great for 2 years and then suddenly started to stop start, i regularly cleaned the filter, stored in a safe place and never wrapped the electrical cord.
The repair place have had it for 2 weeks, advised that it needed a new electrical cord and clean at a cost of $90. Still have not got it back waiting on them to return my call.
Purchased at Myer for $600.00.
My partner uses it every day like a ritual
Its a product that my partner can vouch for. Its expensive but serves the purpose and definitely a must have for ladies with long hair. My partner keeps raving about it even after a year later.
Purchased at David Jones Online Store for $500.00.
Questions & Answers
Hi if I bought the Dyson in Australia will it work in the USA? Do I need to buy a special adapter?
I’ve read that you can’t use the hairdryer outside of the country you purchased it from - even if you have an adapter - because of the differences in outlet output from country to country. Even if the adapter regulates these differences, from what I’ve heard from people that have travelled with it, the dryer won’t turn on at all.
Thank you for your question. Apologies however the machine is not dual voltage and has not been tested on different voltages using a transformer/adaptor, we are not able to recommend this as it introduces a third party product which may damage the machine.
We are looking for a hairdryer that has an on button that only turns on and stays on if you are pushing that button.
The Dyson Supersonic works with a switch that will stay in place. If slid to "on", the machine will remain on until it is slid back to off.
If we can assist further, our Dyson Experts are available and happy to help. You can find ways to get in touch here: https://www.dyson.com.au/support/contact-us
My wife’s Dyson hair dryer cuts out after about a minute of use. We cleaned the filter and have done all the resets! Still shuts off. Why?
This is certainly not to be expected and we are only happy to help.
Please get in touch with our Dyson Experts via email@example.com. If you are not in Australia, please visit www.dyson.com and press "Contact Us" for the local contact information of the Dyson helpline in your area.
We look forward to hearing from you and assisting.
At $549, the Dyson Supersonic Hair Dryer is one of the most expensive hair dryers on the market, but its ease of use and build quality are among the features that have made it a hair care fan favourite.
- 4 heat settings, ranging from the lowest 28°C cold setting to the highest 100°C heat setting
- Choose between 3 speed settings, depending on how much time you have available to dry your hair
- Long 2.8m cord length for greater mobility
- Includes a range of magnetic styling attachments, such as a diffuser, gentle air attachment and smoothing nozzle
What reviewers liked about the Dyson Supersonic Hair Dryer:
- Despite the exorbitant price, reviewers didn’t regret their purchase and thought that this hair dryer was worth the money that they spent
- The Dyson hair dryer worked fast, with many reviewers claiming that their hair dried within minutes of use
- A recurring point of praise was the lightweight build of the hair dryer. It didn’t hurt to hold the hair dryer up while drying and styling hair, and it was easy to pack away to take on holidays.
|Included Accessories||Concentrator, Diffuser / Volumiser, Gentle Air Attachment and Smoothing Nozzle|
|Number of Heat Settings||4|
|Number of Speed Settings||3|
|Attachments||Styling Concentrator, Diffuser, Gentle Air Attachment, Smoothing Nozzle|
|Colour / Finish||Iron/Fuchsia, Black/Purple, Black/Nickel, Blue Gold|
|Cord Length||2.8 m|
|Manufacturer Warranty||2 year(s)|
Visit official website
- MPN: 306013-01, 306016-01, 316471-01, 318194-01, 323718-01, 333258-01 and 338966-01
- GTIN13: 5025155025529
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