AAA customer service
We had some issues with our bassinet recently and contacted Boori.
There communication was amazing, replied within a day and sorted out our issue within 2 days.
Thanks again for making the process easy.
Highly recommended Boori to all our family and friends
Purchased in August 2020 for $300.00.
Does not roll or rock properly
The bassinet is a good size and the mesh is good. However, the wheels are terrible. The bassinet does not roll properly on carpet, floorboards or tiles. I struggle to wheel or rock the bassinet as the wheels don't grip with the floor resulting in a scraping sound. This is very annoying with a sleeping baby. I got replacement wheels which had the exact same problem. It is a design flaw with the use of poor quality plastic wheels.
Purchased in June 2020 at Baby Kingdom for $200.00.
Great & Simple Bassinet
We bought this bassinet as it has breathable mesh & wheels. It makes it easy to wheel the baby around the house when I need to, only thing is sometimes the wheels squeak, which isn't ideal but hasn't been a deal breaker. The size is good, my son is currently 5.5 months old & still using the bassinet comfortably, however this would obviously depend on the size of the baby. I do really like the mesh surroundings, for 2 reasons ; 1. our baby was in summer, so the breathable sides was great to prevent overheating. Secondly our son has a tendency to push him self to one side and plant his face against the mesh and has no issues breathing. The design is also nice and very simple.
Purchased in December 2019 at Baby Kingdom Physical store.
Squeaky Wheels - Wakes Baby
We move the bassinet and the wheels squeak, it comes and goes, But on 3 occasions in this bassinet the squeaky wheels have woken our baby. Bad cheap wheel design.
Purchased in October 2019 for $200.00.
Compact design but a few flaws
We’ve had a number of Boori products over the years and they’re well made. We bought the Urbane bassinet for our third. It’s a compact design and easy to stick in corner without taking up acres of space. However, two things bug me. I find the crumby plastic castor wheels aren’t good enough to move the bassinet smoothly, especially on carpet. But more importantly, we haven’t loved the lack of support of mattress and baby when baby is lying in it. The design is such that the mesh “hangs” down from the four sides and supports the mattress (with a ...plastic grate for some stability) but because there’s not rigid support holding up the mesh from underneath, the mattress sags in the middle. It means the baby is forced into a bit of a banana position which I don’t think has been good for our little one’s upset tummy at points. I stuck some lengths of timber underneath the grate which helped a bit, but it’s still not ideal. Obviously this is a bit of a personal experience for us and our baby but think it’s important to share for the benefit of others.
Purchased in January 2019.
Lovely little bassinet
Got this as a set from Baby Buntings and used it for almost 6 months. It was perfect to keep close to our bed and wheel around the house as necessary. Our baby was born in the summer so the breatheable sides were a great feature. Keeps its value as great quality. Would highly recommend.
Excellent bassinet for newborn
We have shared this bassinet for 6 newborns over 6 years. They have stayed in the bassinet for 6-7 months. The bassinet is spacious for a newborn and still big enough for a 7 month old. The breathable sides are excellent for when baby sleeps close to the sides without worrying about ventilation. Great design and wheels are very handy. My only concern was that once baby was 6 months they picked at the Velcro on the side of the bassinet. It’s never broke but I don’t think it would last long if it continued. This told me baby was too big and needed a cot.
Perfect for our little one
This bassinet has gotten plenty of use. It's got a soft mattress and the fabric holding the mattress up is quality material. We rolled it up and down in and out of the bedroom for day and night sleeping and our baby slept very well in it. It's very convenient and we got a lot of comments on how nice it was. Highly recommended in terms of practicality, cost and quality.
Best thing we bought for our baby
I can say it was really the best thing we bought for our baby. it's safe and steady. Practical and easy to move between rooms in our apartment. easy to assemble and not a bulky thing. you can use it for rocking your baby to put her/him to sleep in a few minutes.
We love our Boori Urbane Bassinet, we used this for both our children and due to it's generous size they were able to use it until 6+ months. The mesh lining is great for airflow and the firm mattress is very comfortable. It is very handy being on wheels as you can easily move it from room to room.
Ideal for newborn
Great buy, can move from room to room with ease. I worried at first that it would be quite flimsy with the Velcro and sticks but actually really strong and well designed. Breathable mesh. Baby seems comfy and happy. Mesh is easily cleaned with damp cloth. Definitely will use again.
Great Bassinet for peace of mind
We originally purchased a Cot only with a bassinet as a maybe.
Since we spent time in the hospital with mobile bassinets only - we saw the value in this item.
Mind you the RRP is quite pricey and clearly does not last a baby long, we moved our bubba out after 3months.
We absolutely loved the wheel options on the bassinet, had great airflow. Also for our second child the option of changing out the mattress quite easily / at a cheap cost.
Highly recommend! Cant fault anything on this, super sturdy
Good quality and solid
Nice looking, sturdy bassinet, can rock mesh bassinet gently if required (although I don't think it was designed for this). Quite roomy, our 6 month old is just about to grow out of it. Only think is the mattress was hard and thin, but I think that is because of the safe sleeping guidelines.
Picked this up from John Lewis,
Really good quality! Sturdy
Really good size and dimensions
Used on my baby in 2013, borrowed by a friend in 2015
And I'm using it again on my second baby, still looks brand new although has been moved around a lot
I'm asked by everyone visiting where I purchased it, lovely buy!!
I love our boori urbane bassinet, it is a generous size, so can accommodate a larger baby. It comes with a firm comfortable mattress; the mesh basket also gives piece of mind as it is breathable. The mesh basket is also perfect as it has just enough give for a gentle rock when settling baby. We are using ours for the second time and have found it convenient, easy to clean, and easy to put together. It also looks great as it's a very simple design without all the frills that some bassinets have.
Questions & Answers
Hi I’m trying to wash the basinet but unable to remove the mesh from the staples? How do I do this?
Why are there valcro strips on bassinet. I just got one second hand and noticed the valcro is coming away from wood. Do you need to valcro the ends
I would like to buy a new mattress - does Boori sell the mattress separately?
Get an answer from our members and Boori representatives
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