Reviewer Photos & Videos
Having had a Bosch washing machine, we thought their vacuum cleaners would be equally good. WRONG. The supposed easy to use handheld gadgets for cleaning stairs is awful and cumbersome. Yes it's sucking power is quite good and the battery lasts long enough before needing to be re-charged. But it sucks all the grit up and then spits it out when at rest. I wish we had paid more money and bought a Dyson. Despite Which? magazine giving this a reasonably good review the truth is it should be on the Don't Buy list.
Battery dies after ten minutes
My Bosch Athlet is around three years old. For the past year and a half the battery only lasts around 10 minutes.. I called Bosch about six months ago and they didn’t bother calling back. So disappointing. Can I get the batteries replaced?
Purchased in September 2018.
Five stars for first 12 mths...deteriorating since
Like other reviews, the inability of the lithium iron battery to hold charge is so disappointing, particularly having chosen the Bosch product over alternatives due to the quality of other Bosch products we have. Alas, l fear as the warranty ran out, so did the performance of the battery and from what l researched, purchasing replacement batteries are exorbitantly expensive.....most people have said just bin it and buy an alternative. If l get 2 mins out of it, l am lucky!
Again, disappointing given the performance of other Bosch products……..
A few issues
Researched this Vac and little disappointed. Emptying the dust container is messy. The main issue though is the filters... the red light comes on sometimes only 10 mins after starting and I find that I have to wash completely each part of the filter (not just shake off the dust) every time I use it but I have to say that Bosch customer service has been very good and sorted the problem promptly.
Purchased in November 2019 at Appliances Online for $300.00.
- Athlet BCH6AT25AU (White)
Serious construction failure
After 3 years of use, cracks appeared at the top, just below the hand grip. I sealed the cracks with a strong glue. After 4 years there was more and more play in the place where the top attachment is placed. This became dangerous and I had to seal it with epoxy kit again. Obviously, the engine is too heavy for the far too light plastic construction. I payed for 5 years of warranty but the insurance company told me that I was not covered for cracks in the frame. They explained me that the cracks could have been caused by improper use.....
Purchased in November 2017.
I researched a lot before buying this and bought because of its great reviews. I am genuinely surprised by the many good reviews, as I can not agree at all!
Never have I seen a vacuum failing at even the basics. Worst purchase I have done in a long time. I've had this for 2 years or so, really tried to like it.
Spent $300 so I was expecting some value for the money. Could've bought a Kmart Vacuum for 1/3 of the price and been better off.
Lets start with the battery, unless you have it on low (which hardly has any suction), the battery won't ...last 5 minutes. It works better on carpet than hard floors. On hard floors you basically just push the dirt around as it won't go under to be sucked in. But DO NOT pick it up whilst on to put it on top of the dirt (only way it will vacuum it up), as it will literally shoot everything you've vacuumed out and all over the room. Also don't turn it off and pick it up... because all the dirt will just fall out of the vacuum. (see video, wanted to upload 2 but could only upload 1) so here a link to the second video https://youtu.be/WTcSWM76F98
Purchased for $300.00.
I actually came to this category of cordless vacs because I am completly fed up using my Bosch.
It was absolute disaster for us. I was hoping to shop around for a decent replacement. And here I see 4 stars for the same model - I do not know how it is possible.
Our one has multiple issues:
- glitchy button from the beginning, does not work every time, super annoying
- shuts down sporadically, even after just few seconds on smooth hardfloor.
- battery capacity detoriated really quickly, it is getting flat after 10 min of use
- after 1 year of lig...
Purchased in November 2019 at Bing Lee Physical store for $450.00.
Another snapped handle
I have timber tiles and carpets. This vacuum does not work at all. Cannot pick up anything. The handle snapped. It appears to be a fault based off other reviews.
Purchased in January 2019 at Harvey Norman for $499.00.
Snapped handle - only 2 years old
This Bosch Athlet worked well enough on carpet and hard floors, but recently, in the course of normal use, the handle snapped completely, just below the switch near the top of the handle, rendering it unusable- and I suspect, irreparable. Very disappointing for a quality brand like Bosch. No response from their website after several days.
Purchased in July 2018 at Kogan.com for $269.00.
- Athlet BCH6255NAU (Dark Navy)
Disappointed in Bosch
The vacuum worked very well for the first 12 months on both tiles and carpets. The removable hand vacuum was also very handy for cleaning the car. However, the biggest issue with this vacuum is the battery life which has gradually deteriorated. It went from about 30 to 40 minutes of run-time on a full charge to about 5 minutes now. I thought it was just normal but having seen the same reviews from other users, I'm now resigned to the fact that I have a $170 non-functioning vacuum. Very disappointed as I have other Bosch electrical goods that work very well.
Purchased in August 2018 at Harvey Norman for $170.00.
We bought the Bosch Athlet 25.2v in 2015 and yes; it does do everything that Bosch claims to do… for the FIRST TWO YEARS! After that, its battery power starts to drain.
It’s been five years since we bought it, and we can literally get only FIVE MINUTES worth of power before it needs recharging. I’ve checked online for negative reviews of the product—which I now wished I had done before—and lo! What do I find? Lots of customers reporting the same thing, which was something the positive reviewers somehow forgot to mention!
Worse, as the battery...is physically built into the unit, you cannot buy a replacement, which means the whole machine must be thrown out, even though all the parts work perfectly. Now I get that it comes with just a two-year warranty, and that as it is battery-operated you would expect some decrease in power, but for $449 I expected something more than lasting for less than a decade. If I had known that I would be spending that much to get just two years of full use and after five years it would be worthless, I would not have bought it. Moreover, we have owned heavily-used workhorse vacuum cleaners that have lasted for twenty years, albeit on cord, which makes this situation even more infuriating. Finally, we’ve been supporters of Bosch products for over thirty years (microwaves, dishwashers, cooktops, washing machines), so that makes their failure for this product truly disheartening. My suggestion: Be warned about being in love with it before the relationship leaves you broken-hearted.
Purchased in June 2015 at Harvey Norman for $449.00.
Sensor light flashes after only a few minutes
This vacuum does perform well, however in the past couple of months the sensor control light has been flashing red after only a few minutes of use. I'm vigilant about cleaning the filter so I'm at a loss as to what can cause this fault. And it's only a little bit short of two years old.
Very disappointed in Bosch
I have always been a believer in Bosch products, in fact I have several at the moment but I'm very disappointed with the design of the handle on my Bosch Athlet cordless vacuum cleaner. I use the Athlet mainly on carpet floors with the occasional hard floor.
I have had it for 3-4 years and am on my 3rd handle which has just snapped below the switch near the top of the handle. About 2 months ago it snapped where the handle connects to the main body. I look after every one of my appliances conscientiously but this has been the worst one I have bo...
Purchased in June 2017 at Amazon for $150.00.
Bosch - very helpful
I purchased this over 12 months ago and initially was very happy but the battery lasts no longer than 3 minutes. Bosch contacted me and sent a new charger. Great to see a company that looks after its customers.
Purchased in January 2019 at The Good Guys for $300.00.
Battery Dead after 8 months
- Worked fine for 6 to 8 months.
- Handle is a little wobbly after 4 months of use.
- Suction power is good.
- Easy to maintain.
- Battery died after 8 months of use.
- I used it regularly
Spoke to Customer service. They gave a replacement number to exchange it with retail store.
Purchased in October 2019 at The Good Guys for $279.00.
Bosch Athlet no longer holding charge
This vacuum has been great up until now, where it doesn’t hold any charge. I charge it fully and when I go to turn it on, it works for about a second and then turns off. Anyone know what this can be and how I can get it fixed?
Purchased in March 2019.
- Athlet BCH6255NAU (Dark Navy)
From Awesome to Awful in Performance and Charge
I've had my Athlet for 2 years and when new could get through my kitchen, dining, lounge and entrance wooden floors in one go, sometimes putting it on turbo (#3) and it cleaned 100%.
Now, it is not lasting half as long, forget turbo, it runs out in 2 mins-(tested) & leaving rolls of dust behind. I clean the brushes & all the filter and I have checked for blockages. So disappointed.
Purchased in July 2018 at Appliances Online for $221.00.
- Athlet BCH6255NAU (Dark Navy)
Great vac but battery died after 17 months!
Love this vac on both carpet and floor boards. Flexible and easy to use however after owning this vac for 17 months the battery now dies after not even five minutes of vacuuming on level 2! shame considering this cost $298 and doesn't even last two years.
Purchased in March 2019 at The Good Guys for $298.00.
Have had this product for just over 2yrs & the battery now lasts less than 5mins once taken off the charger. Used on carpet & lino surfaces, the suction power is quite poor, leaving fine debris even when taken immediately off charger. The fine particles seem to stay in the vacuum head & then are left on the floor where the vacuum is stored during charger.
Purchased in May 2018 at The Good Guys.
Good Vacuum but battery does not last
I am also sorry to report that after 2 years our battery lasted less than 5 minutes on the medium setting. We had Product Care through Harvey Norman and replaced it with a Dyson but had to pay extra.
Purchased in June 2017 for $299.00.
Questions & Answers
My Bosch Athlet is around three years old. For the past year and a half the battery only lasts around 10 minutes. I have persevered with this because this is the best vacuum I’ve ever used - other than the short battery life. I have always unplugged the charger when it’s fully charged. I recommended it to a friend who bought one, I bought one for my daughter and I bought one for work around two years ago. Mine is the only one of the four having issues. I called Bosch about six months ago and they didn’t bother calling back. So disappointing. Can I get the batteries replaced?
Bosch Home Appliances
Hi Julie R, Thank you for your feedback, We would be happy to help. In order to protect our customer's privacy, we're unable to discuss your personal information online. If you could email us at email@example.com, quoting BSH12898 in the subject line. We’ll investigate further for you. Kind regards Bosch Home Australia.
My Bosch Athlet vacuum has suddenly started juddering against the pile of the carpet when I pull it backwards when hoovering, making it hard to do the hoovering and leaving ugly lines on the carpet. I have had the vacuum for 4 years and it has never done this before. What is causing this and will it damage my carpet?
Bosch Home Appliances
We're sorry to hear that you're having issues with your Vacuum Cleaner. We'd like to help, if you contact us on
1300 369 744. Be sure to provide your model number & we’ll investigate for you.
Regards, Bosch Home Australia.
|Category||Stick & Cordless Vacuum Cleaners||Stick & Cordless Vacuum Cleaners||Stick & Cordless Vacuum Cleaners||Stick & Cordless Vacuum Cleaners|
|Bin Capacity||0.9 L||0.9 L||0.9 L||0.9 L|
|Weight||3.3 kg||3.2 kg||3.3 kg||3.7 kg|
|Charging Time||6 hours||6 hours||6 hours||6 hours|
|Running Time||60 min||75 min||50 min||75 min|
|Manufacturer Warranty||2 year(s)||2 year(s)||2 year(s)||2 year(s)|
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