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Bosch Hot Water & Heating Internal Compact Ci16

Bosch Hot Water & Heating Internal Compact Ci16

1.0 from 1 review · View Statistics

Reviews

1.0

1 review
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    Vicki H

    Vicki HQueanbeyan

    Terrible product and appaling after sales service

    published
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    Questions & Answers

    Lugga9

    Lugga9asked

    Internal Compact Ci16

    Had my ci16 about 11 months and it has started playing up i would be having a shower and all of a sudden water goes ice cold it has error on screen A4. Wondering if it could be faulty regulator from my gas bottles ?

    I rang bosch and they couldn't answer my question and evem though mybsystem is under warranty they still want to charge me call out fee which i don't think is right.

    If something is under warranty it should be fixed for free no matter how far out the customer lives.

    1 answer
    Vicki H
    Vicki H

    Hi Lugga9. I agree. I feel your frustration! It is bad enough that you purchased an unreliable product but to receive such bad after sales service means we can have no confidence in Bosch resolving our problems. We are left stranded! It is all too painful and costly to try legal proceedings against such a big company. At least we can warn people through this web site and hopefully save them from suffering the frustration, inconvenience and considerable cost that we have.

    Get an answer from our members and Bosch Hot Water & Heating representatives

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