Bosch SMS50E12AU

Leaves Dirty Dishes 100% of Time – This machine leaves dishes dirty 100% of the time, even on the 'Intensity' program using top of the range dishwasher tablets.

Bosch classic electric dishwasher no power – My bosch classic electric dishwasher stopped working last week. There is no power to it. It sounds like i will need to get the power control board replaced which is very expensive. Ive only had it for 2.5 years. Bit disappointed.

After almost 12 years still going strong – Had some minor issues early on - soap dispenser stopped opening several years ago but my husband managed to find a replacement and has been fine since. 2 of the lower plate racks rusted out a year or ago and I managed to source replacements through a local parts supplier. Have always used greener detergents- (powder and tablets) and rinse aid,… Read more ·  1

and most have worked fine. Drying is more effective if you open the door at the end and allow evaporation. Really quiet.

Dog of a product – Similar problems to those mentioned. The sequencing was wrong. The quick cycle took longer than the intensive cycle. In the end we only used intensive. Started getting errors and incomplete cycles, the machine would trip out the breakers. It stopped working completely after 5 years & 3 months. Bosch lesson has been learned, we will be going back to Asko.  Show details

Worse dishwasher ever – I have had this dishwasher for 5 years and check lights keep coming on and the wash cycle never finishes and the lights stay on all night long with an incomplete cycle. No hot water coming in the dishwasher either. Really crappy dishwasher. I wont be buying bosch again. Shame on you bosch!!  Show details

Check Water Light coming on – Really annoying; had this dishwasher for less than 5 years had intermittent problems with check water light coming on and water not being fully pumped out. Had technicians attend twice already both times couldn't find a fault; now its completely stuffed and requires a water pump @ $350 to fix. Feel we havent recieved value for money; probably buy another brand next time around.  Show details

Value for money – Being a German product always a positive sign It is my first dishwasher never owned one before but i found out it consumes less water. It is really practical , dries everything properly and no water bubble mark on cutlery Show reply

Bosch dishwasher – I have had it for 8 years, and it has died. The cost to fix it, is going to be $400. We are presently looking for another and was told to just buy a dishlex. Not too sure about this. Very disappointed it only lasted 8 years , as my old dishlex lasted a lot longer. The check water light was always coming on. Now we are confused as to what to buy.… Read more

I don't think it is worth fixing. The water pump went just out of warranty as well. It is a shame as it is such a quiet machine. We loved some features, but what I paid, it was over priced for what we got.

Limited working life 51/2 years – I let this go from PR to Bosch awaiting potential response, but having hard nothing in a week. I assume that 51/2 years is reasonable expectation by manufacturer, but its not mine. We were recommended Bosch after a Dishlex that lasted over 20 years. Worked fine, quiet, and reasonably fast cycle, no issues. But now; runs a few minutes then… Read more

stops all lights go out. Unplug power, Wait 15 minutes turn it on again runs few minutes stops. Applies to all programs.

Called Bosch but they had phone issues and said would call back. So went with local licensed Bosch repairer, who arrived promptly listened and found same fault said power module (I think), checked price was about $380 and another $60 old service call.So after spending $140 odd on service call we faced another $450 odd for repair.

Bosch did call back but by then we knew where we stood. No durability in this German made machine.

Now looking at another brand.

But thought to warn other of Bosch durability issues.

Not as reliable as I would expect from Bosch – Purchased this dishwasher in 2012, but after a couple of years started getting the dreaded check water light, usually had to turn it off and on at the wall a couple of times and seemed to fix it. Happened more and more frequently as time went on and became more difficult to get it to clear. Recently I wasn't unable to resolve the problem using my… Read more

standard turn off and on method, eventually ended up getting a burning electrical smell. Now nothing works at all, no lights whatsoever. Disappointed to not even get 6 years service out of it.

Very unreliable – This dishwasher is now 8 years old. It originally broke down within one week of getting it and it took 3 weeks for the Bosch people to replace the main board. Over the years we have regularly had the dreaded "check water" light problem that many others have complained about. We have paid for many service calls and had the pump replaced and several… Read more

other parts replaced. It then works for a little while before the problem recurs, so either the wrong parts have been replaced, or the parts last for a very short time. Now we have just had the Bosch service agent look at it again and this time the quote for the repair is $1082.00! I paid $946 for the machine. They can't even guarantee that would fix it because until they replace 2 parts they say they can't be sure if that is the problem, but if it doesn't work then they will look further. I asked if I would get my money back on those 2 parts if they turn out to not be the correct fix, but sadly they said no - it's just a gamble. I do not know if the recommended Bosch service agent is just charging too much, but I would need to pay another $166 service call to get a second opinion. This is really disappointing - we have a house full of Bosch appliances now, and I really hope the rest of them turn out better. I expected the dishwasher to last longer than this, and am debating whether it is worth the risk to replace it with another Bosch, or abandon Bosch and try Miele, or just try another non-Bosch-recommended service agent.

Heat pump problem along with flooding – No favourite features not much to say. It washes and it floods and now heat pump doesn't work. Sometimes it cleans well but sometimes some food left. The good feature is that it is quiet. I think that I have been lucky considering all the bad reviews as it has just started to play up in the last year or so.  Show details

The worst dishwasher ever! – We have had this dishwasher since April 2012. We were going to get an Asko like we had previously and I am so mad that we didn't. The Asko was efficient and cleaned dishes perfectly. The Bosch not only cleans badly but the dishwasher gets revoltingly mouldy within only a few weeks of cleaning it. I have tried changing the detergent, I have used… Read more

the recommended Finish dishwasher cleaner, I have tried leaving the door open. Nothing works! Will never get a Bosch anything after this experience. Back to Asko for us. Just need this one to die now so that I can justify getting a new one!

Was good but suspicious of Bosch now – Have had the machine for 7 years. During that time it has been excellent. We now have the dreaded Check Water light, first solid then flashing. Read ALL of the reviews and comments on this site and the UK sites regarding this issue. Clearly a design flaw given the frequency of occurrence. Tried the standard check and clean of the drain pump… Read more

impeller, dragged it out and did the tipping thing. Can't be bothered to strip it down to look for what is likely a simple issue. These are really simple machines and can be built to be reliable for many years. The built in obsolescence is woeful these days where everything is meant to be disposable, recyclable if you are lucky. But this just seems to be a straightforward design flaw that Bosch have never rectified. They have now taken this model off the market but the legacy lives on. The newer models appear to be made in Turkey so the Germans have outsourced the manufacturing. Given the hoped for German reliability never eventuated maybe the Turks can do better. But I won't be buying another Bosch. I don't expect these things to last forever but 10 years at least is not unreasonable I think. From the comments by Bosch here they appear to be selective in who they select to repair their faulty dishwasher. Given call out rates I'll simply be buying a new unit....not Bosch. Overall disappointing as Bosch had a good name but once bitten best avoided..

short cycle problem – Hi guys, I am having problems with my Bosch Dishwasher smu50e15au it only washes for around five minutes regardless of the cycle, then the end light comes on and it pumps out and shuts down. its like its stuck in pre- rinse mode. the machine has only been in use 2years as we were renovating the house,does anyone know what the fault could be ? thanks. Doug  Show details

Out of warranty and dead – Our first dishwasher. We decided to go with a good name brand. And now we are up for a new one. 5 Years later. Check water on. Power button doesn't turn off. Side Water container molded in tank. We are buying a new dishwasher. However, Bosch is not going to be on our priority list.  Show details

Check water light keeps coming on – We bought this dishwasher Feb 11. For over 3 years now we've kept getting a steady 'check water' light on. We call for service and then cancel as it seems to go back to normal again. We check filters, arms etc and the light goes off and dishwasher will work normally again. We've also noticed a mould build up in the base of the machine which too… Read more

which has to be cleaned regularly as with 3 family members with auto immune disease I really don't want them eating off plates washed in mouldy water. We've placed calls to Bosch and then cancelled as the machine would run ok for a while. After total frustration of having to do this for over 3 years called a recommended Bosch repairer who came yesterday and told us that the heat pad needed replacing. This machine has been nothing but trouble and I now suspect it was never working properly. We also purchased the extended warranty.

Not impressed with this washer! – After only three years this dishwasher has completely let us down and stopped working with a "check water" alert and we had to do all our dishes by hand for a week having guests and a baby at home. I crawled under the kitchen sink and disconnect the inlet hose to check the water inlet filter which was clean. An I certainly did not expect to spent… Read more

$250 to have someone replacing a $120 flow meter. What will be next!? While I used to consider the Bosch as a reliable manufacturer of equipment compare to the others, this brand will definitely not get my preference in the future.

Bosch doesn't go the distance – The dishwasher has not been draining properly and the 'Check Water' light keeps coming on. This is a safety response to water flooding the machine, however the water pump sounds like it's dying (the impeller has been cleaned and outlet hose drained). I have been quoted a minimum of $300 for a repair job but it's not worth doing when I could buy… Read more

the same model for around $699 (I paid $800 back in 2009).

So I will look around for a new dishwasher but I certainly won't be buying BOSCH because they aren't designed to last. From what the other reviewers on this site have said, I was lucky to get this long!

Hopefully this model is not for sale anymore – I have had this dishwasher for a short 6 years! I have only used it for 5 as it had a year off whilst we were renovating! My old Asko lasted me 14 years! I have had intermittent annoyances with this dishwasher with the 'check water' light coming on and thus the machine doesn't work. I realised that a wiggle out of the machine from the back of the… Read more

cavity did help so I put it down to the hose being pressed up against the back of the machine. Still, it was annoying!

Recently the normal cycle decided not to work properly and the dishes came out still dirty.

So have been using the pots cycle, which worked until a few days ago, when at the end of the cycle, the active light would start to flash!

The machine tripped out the circuit board overnight a couple of days ago and won't even switch on.

Have spoken to a repair man on the phone just to ask his opinion, and his estimate to come out and fix it with a new electronics board is $500+/-. I can get a new machine for this price.

It seems such a waste to not get this fixed but I guess things aren't made to last now a days!

Extremely disappointed with Bosch.

Temperamental – This dishwasher has generally been unreliable the whole time we've had it requiring several attempts to turn on/off/reset before a cycle starts. Washing performance hasn't been great - glasses on the top shelf always have dried on gunk at the end of the cycle. Certainly not up to our expectations of bosch being a premium brand. Recently the… Read more

'check water' light has started coming on and the washer abruptly stops about a minute into a cycle (despite religiously cleaning water/pump filters). Not sure if this is just due to the ongoing 'gremlins' or if something has finally broken. We're having a serious think about whether its even worth getting it repaired or just cut our losses and buy a different brand.

Rinse aid issue – The dishwashing of the items works well, however the rinse aid light comes on all the time, even after filling it up and using the dishwasher once. So we really don't know at any stage when we need to fill it up with rinse aid. This started a short time after buying it.

Nothing but problems. Do not buy this Bosch dishwasher – Purchased around 2012. Soon after continual intermittent problems with Check water light. Resets would not work, Many washes were hit and miss with countless hours spent wasted on this piece of German made rubbish. Never again. I thought I was the only one until checking this site looking for reset instructions...  Show details

Why won't it start – I purchased this Bosch dishwasher 5 years ago and have had it stored still in it's original sealed packaging until today. I installed it today but when I attempt to start and I press Start I hear this ticking sound then the Active light goes out and the End light comes on.  Show details

Repair after repair after repair – This has got to be the worst experience ever! I should have bought a cheap brand instead of this lemon....actually this is the second of the same model because Bosch could not fix the first dishwasher so they replaced it. I thought that was the end of my problems but NO, it seems that after having the heat pump replaced just 8 months ago the same… Read more

has now happened again. But because they do not have an in-company repairer in my area, it will now be outsourced after which I was informed that if it breaks down again it will not be covered. Not only does the heat pump keep breaking down, but each time it does, it knocks out my power. Is it too much to ask for a dishwasher that can be relied upon just to do that, wash dishes?

Unreliable, and costly to repair – Bosch sms50e12au no longer working. Informed needs motherboard replaced, which will cost around $400. I had no problem with this dishwasher up until recently. But for the dishwasher to only last a month past the extended warranty period before costing nearly the price of a brand new dishwasher to repair, I am far from happy with Bosch as a… Read more

supposedly reputable brand. Given there appears to be quite a few reviews with very similar issues, I think unless Bosch does some major PR work very quickly, there are going to be a lot of dissatisfied customers who will quickly spread the word that Bosch's reputation has been well and truly tarnished with a very unreliable model.

Check water light again – This is the third time now but this time my machine won't even turn off. Had to turn off at power point. Appears the drain pump won't turn off and it can't finish its cycle. I bought this in 2012 because of Bosch's reputation but will have to reassess this now  Show details

Check Water Light! – Looks like my Dishwasher has the dreaded check water light and now won't run. I called Bosch but they told me to check the water Inlet hose, done that a number of times and nothing. Very disappointed, prior to this I had no issues with the unit. Now back to hand washing  Show details

Check water Error on Bosh SMS50E12AU – We bought this dishwasher just two years ago and last week it stopped working with a check water error. It's beyond my understanding how such a poor quality product are allowed to be sold in Australia. We made a mistake earlier with a Bosh washing machine and now this. I won't be touching this brand again.  Show details

Stopped working one day! – This is my first time ever putting some feedback on line. I bought this dishwasher in 2012 after having had a Bosch similar model at my old house. This machine worked well but stopped working suddenly. Had a technician out from a repair company who advised that the control board needs to be replaced at a cost of 334 dollars plus intalment fee.… Read more

The initial call out cost 100 dollars to just look at machine.

I am disappointed as my previous Bosch worked well for 12 years and now I am faced with either replacing the board or buying another machine. I guess if I replace the board there is no guarantee that the board will not cease working again. Previously I have recommended Bosch to my friends but will not be doing so now.

Has anyone had the board replaced and if so has there been any subsequent problems.

Another check water error on my Bosch SMS50E12AU – My Bosch dishwasher (installed in mid June 2012) has stopped working. The check water light flashes constantly and the dishwasher does not drain. There is a puddle of water at the bottom of the dishwasher. I used to rave to family and friends about my Bosch dishwasher but it looks like the quality of the Bosch dishwashers is not what it used to… Read more

be, based on the number of reviewers with similar issues. Clearly there is a design flaw with the Bosch dishwasher. This is very disappointing as I bought the Bosch dishwasher and paid extra for one which is made in Germany as I wanted a dishwasher which can last. It cleaned well but I would not recommend as 4 years is unacceptable. My previous dishwasher, LG lasted 7 years!

another bosch chek water error – Check water problem with bosch SMU. 50e15 au about 3 years old, like previous reviewers check water problem at first intermittent now wont work at all. Clearly Bosch have a design flaw, I assume they will not fix or recall,judging by the number of comments/ bad reviews on various sites, my wife ( a social media butterfly) is ready to let rip, I've… Read more

told to keep her powder dry for now. I will try contacting them but if no satisfaction........ Paul