Bosch SMS50E22AU / SMS50E52AU Questions & Answers
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The active and drying lights are alternately flashing
The machine is keep shut off itself in the mid cycle after draining water, and it will back on for a minute or 2, then shut off again. It will keep on and off cycle for many times before it can finish a quick wash, approximately 4 to 5 hours, do you know what's wrong with it? I have checked the water pump, power supply with no issue...
Hi Bryan, Thanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your Dishwasher. We'd like to help, if you contact us on 1300 369 744. Be sure to provide your model number & we’ll investigate for you. Regards, Bosch Home Australia.
Check water & rinse aid flashing on display. Suddenly start showing the cycle.after whole cycle e14 code is shown on display. Utensils water wash is not even hot. CAN SOME HELP HERE
Hi Amit B, E14 can sometimes mean a blockage in your drain. pump. We'd like to help, if you contact us on 1300 369 744. Be sure to provide your model number & we’ll investigate for you. Regards, Bosch Home Australia.
Hi there I'm trying to use the pots cycle, it won't activate and I keep on getting the power and end lights blinking on and off simulataneously
Hi Lindy, Thanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your Bosch Dishwasher. We'd like to help, if you email us at socialmedia.au@bshg.com, quoting BSH11170 in the subject line with your contact number. We’ll investigate for you. Regards, Bosch Home Australia.
Hi. We have a SMS50E22AU model. Recenlty the door stopped latching when we close it and the washing cycle wouldn't start because of this. Is this fixable? Thank you.
Hi Nat, Thanks for your question regarding the Bosch dishwasher. Most things can be fixed and this would seem to be no exception. Feel free to contact us on 1300 369 744 to arrange a service call to do so. Regards, Bosch Home Australia
Hi We moved to a new place recently and I think the dishwasher is this model. When I start a cycle it stops after couple of minutes and time start blinking. I have reset it too.
Hi Keshini, Thanks for your question regarding the Bosch dishwasher. We would recommend a service call for that issue. There might be an issue with the draining of the appliance. If you need any help with this, feel free to contact us on 1300 369 744. Regards, Bosch Home Australia
The dishwasher door often opens partway through the cycle (Normal 45Deg, Vario Speed selected). The time display is often 1 hour 3 minutes.
Hi Gary, Thanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your dishwasher. We'd like to help, if you contact us on 1300 369 744 we’ll investigate for you. Working with our colleagues in the UK we provide a 24 hours contact from 8:30 Monday to 5:00 Friday so please call at your convenience. Regards, Bosch Home Australia
I have water left in the bottom of the unit and E25 showing. I have cleared and cleaned every part and filter. There is a white part that appears to have come away. I cannot find the place it is supposed to slot into and then click. The picture in the manual is hard to understand. Can you send me a more appropriate picture and instructions. Also could you please quote on a new part. SMS50E22AU/28 FD 9011 ?? regards Natalie
Hi Natalie, Thanks for the question regarding your Bosch SMS50E22AU/28. The E25 can mean that the pump cap isn't fitted or a further issue in the pump. The pump cap may be broken and that is why it's not fitting correctly. If you go to external link it has a video of checking for E24 and about half way through it shows the cap. If you end up needing to buy a cap you can go to external link and purchase position 0434 or feel free to contact us on 1300 369 744, option 4 to purchase it over the phone. If these don't fix the issue or it is not broken, please call us to arrange a service to investigate further. Regards, Bosch Home Australia
Do I need to cut a larger hole in the cupboard due to the large plastic piece on the pipe that screws up to the water tap.
Hi Craig, Thanks for the question regarding your Bosch SMS50E22AU. The Aquastop for these appliances needs a cutout of 100mm x 50mm to fit through your cabinetry. If you need any more help, feel free to contact us on 1300 369 744. Regards, Bosch Home Australia
Hello, we installed a Bosch SMS66MI02A Serie 6 Freestanding Dishwasher yesterday. We selected the "Quick 29 min" cycle but it runs from 44 mins. Do you know why? Is there a way we can reset the entire programing and start from scratch? Also I turned off Rinse Aid because I will not be using it - could that be why?
It goes to 44 if you do not have rinse aid in it. fill the rinse aid and you will get a 29 min cycle
I use white vinegar instead of rinse aid to avoid the toxic chemicals. Sometimes the vinegar runs out and I leave it a while before refilling (busy lives). The quick cycle still runs the same time. So unsure why your machine is running 44 mins.
My mum bought a Bosch dishwasher SMS50E32AU in Feb 2019 and it washers well but doesn't dry properly. She had a Bosch before and was happy with it but this one doesn't dry well especially plastic containers. Is there something she is not doing properly. She has even brought a better rinse aid to see if that made a difference but no. Is this a common problem?
Hi Tonya Thanks for your review, we appreciate the feedback. We're sorry to hear that your mum is having issues with her SMS50E32AU dishwasher. We'd like to help, if you contact us on 1300 369 744 we’ll investigate for you. Regards, Bosch Home Australia
How do I set the timer to 29 mins
Bosch SMS50 E38AU
How do I set the timer for 29 degrees
Hi Mary, Thank you for your question. Rinse aid is required for the quick wash to operate within 29 minutes. If it is not used the dishwasher will recognize that a tablet is being used without rinse aid and the program duration will change to 44 minutes. This is because a tablet will not fully dissolve within 29 minutes and so would result in suboptimal wash results – the rinse aid component requires more time to dissolve. If rinse aid liquid is used the dishwasher will use this instead, and pump out the water containing the undissolved rinse aid tablet particles. If you need any more help, feel free to contact us on 1300 369 744. Regards, Bosch Home Australia
Thanks for your help, I would like to know when I should turn the central knob to the right and stop for the dishwasher to operate for 29mins. My dishwasher is SMS50E38AU
Hi Mary, Thanks again for your question. The 29mins quick wash works under the programme 'Quick 45°'.Please keep in minds this programme is best used for utensils and cutlery that is lightly soiled. If you need any more help, please feel free email us at socialmedia.au@bshg.com, quoting BSH5013 in the subject line we’ll investigate for you. Regards, Bosch Home Australia
We have a SMS50E32A which we've had for many years. We ran it this morning and it was fine, but tonight we can turn it on and it powers up but the start button does nothing and the timer light just keeps flashing. Any ideas gratefully received!
Hi Jeremy, Thanks for the question regarding your Bosch SMS50E32AU dishwasher Please try the following below in resetting your dishwasher: Press and hold start button for approx. 3 sec. The display will indicate 0:01 and then down to 0:00 Switch off the on/off button. Once completed switch on the on/off button and select a cycle. If you need any more help, feel free to contact us on 1300 369 744. Regards, Bosch Home Australia
My SMS50E52AU dishwasher has leaked water over the floor - I can't find anything about this problem online. I was hoping there might be an easy solution before I call an expensive service person out! Any suggestions?
Hi JSD,
Thanks for your question. We're sorry to hear that you're having issues with your dishwasher.
We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further.
Regards, Bosch Home Australia.
Hi, is the controller board of the SMS50E52AU compatible with the sms50e12au?
Cheers!
Bosch dishwasher SMS50E52AU - last night pressed start, less than 1 minute later heard pop sound, DW stopped, all DW lights off, tripped the circuit breaker. I reset circuit breaker and tried a different power point, will not start. Anyone able to advise on this problem? thanks Pete
Hi Pete,
Thanks for your question, it sounds like you may require a service.
We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further.
Regards, Bosch Home Australia.
Hi. Shortly after initiating a cycle all power is lost to the unit. Its is like a circuit within the dishwasher trips on protection. It requires me tonturn it off at the wall, and shortly later you will hear a click, as the circuit resets and you can then again start another wash or it attempts to continue on with the previous cycle. Any ideas?
Hi Daniel B, Thanks for your question. If you've checked the power supply and their is nothing else that could be tripping the appliance, you may require a service. You can contact us to discuss and arrange if required, we're available at 1300 369 744.
Regards, Bosch Home Australia.
My Bosch dishwasher was purchased May 2011 for $1070 from Harvey Norman - but the dishwasher has often shown a "check water" error. Until now the error could be fixed by turning off/on. Now it won't stop or turn off unless power is off at wall. Judging by previous comments, it is now time to throw it out rather than have it serviced. Any one else have a similar view?
Hi Jo-Anne, this is a great question that we all get confronted with. Is it worth paying for repairs now or will further issues arise making it better to just get a new appliance? I don’t know that answer, but perhaps if it’s a <$400 repair it might be worth going down the repair route. I have the same issue with a $1000 colour printer right now, whether to keep spending money on repairs or get a new one. Good luck.
Hi Jo-Anne, We recently had the same decision - to fix or replace. We had already decided we would replace when then next time we used the old dishwasher it went POP - that made our decision easier. However in my research of Product Review, it seems that 5-6 years life for a dishwasher of that vintage is "normal". Our old dishwasher was 2012. I would be interested if other people think of the lifetime limit.... Also our previous Westinghouse dishwasher lasted 5.5 years too.... All the best with your decision!
Hello,
We have the SMS50E22 model which has been great for at least five years.
Tonight we've had a grey panel fall out from the top of the machine at the front, seemingly some part of the sealing, and I'll be somethinged if I can work out where on earth it was attached to previously. Is there a diagram online of the machine with the door open that would give me a clue? Thanks
Hi Richard, Thanks for your question. We're sorry to hear that you're having issues with your Bosch SMS50E22AU Dishwasher. We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further. Regards, Bosch Home Australia.
My SMS50E22AU won't switch off even after unplugging and I can't get it to work at all. Can you tell me what to do please?
Hi CB SA, Thanks for your question. We're sorry to hear that you're having issues with your Bosch SMS50E22AU Dishwasher. We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further. Regards, Bosch Home Australia.
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