Bosch SMS63M08AU / SMS63M18AU / SMS69M18AU / SMS63M28AU Questions & Answers
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Why isn't the Heat Pump Impeller available as a spare part ? There is nothing wrong with the body of the pump, and to scrap such an item is wasteful and not environmentally friendly. The impellers are a consumable, and must be sourced as individual items that are fiscally assembled and therefore must be readily at hand
Hi, Is e04 error fatal…??
My bosh sms63m08au, 12 years old, does not switch on. Checked the supply and kettle lead got supply all the way. It’s the dishwasher that doesn’t switch on. Maybe front button?
Cost to repair start button, dishwasher not starting
How do I disconnect sms63m28au
Hi, I have a Bosch Lifestyle Auto, Model #SMS63MO8AU/44 and has stopped working, could you please tell me the age of my model, Regards.
Hi Jim, Thanks for your question. We'd like to help, if you email us at socialmedia.au@bshg.com, quoting BSH15924 in the subject line with your contact number along with the E-Nr, FD and Z-Nr model details which you will find on the top edge of the dishwasher door we’ll investigate for you. Regards, Bosch Home Australia.
How to I reset or correct Error 24?
Hi Steve C, Thank you for your question. E24 generally means that there may be a blockage. Please make sure to check for any foreign objects, and that there are no kinks in the hose. If you’re unable to fix the issue yourself contact us on 1300 369 744. Be sure to provide your model number & we’ll investigate for you.
Regards, Bosch Home Australia.
Thank you
I'm always getting error code 24, how to i reset or fix this issue. My Bosch dishwasher is Freestanding SMS63M08AU
Hi Steve C , Thanks for the question. E24 usually indicates that there is a drainage issue. The cause maybe as simple as a hose kinked or a blockage. However it could also mean there may be an issue with the pump. With that said we would recommend you call us on 1300 369 744, and we can assist you on arranging a technician to attend to repair your appliance. Regards, Bosch Home Australia
Can you please tell me what the other opening on the left in the bottom of washer (it is sort of cogged shape) is? When I open mine it is full of water and water also in the filter section!
Wayne. Dishwasher keeps coming up with E 14 Water. I have checked filter at the tap and it is clear is there anything else I can check. Cheers.
Hi Wayne, Thanks for the question regarding your Bosch Dishwasher, we recommend checking the drain pump for any blockages. If you cannot find anything, you may require a service call. If you need any more help, feel free to contact us on 1300 369 744. Regards, Bosch Home Australia
Hi stuck on 2.20 cycle and can not change cycle Have turned machine on and off and tried to reset as per instructions but not working . Dont wont touse long cycle all the time . Any suggestions
Hi Lesley Mear, We're sorry to hear that you're having issues with your Bosch Dishwasher. We'd like to help, if you contact us on 1300 369 744. Be sure to provide your model number & we’ll investigate for you. Regards, Bosch Home Australia.
Where can i buy a new control module ?
Hi Michael d, Thanks for your question. Spare parts can be purchased directly over the phone or by contacting our spare parts team on 1300 369 744 & select option 5. Some parts are available on our website at external link . Please ensure you have your complete model details when calling to inquire of price and availability. Regards, Bosch Home Australia
What is the water consumption of this model we use it on (normal 45)
Hi Geoff, Water consumption is 10.3 litres on Normal 45. If we can be of any help to you feel free to call us on 1300 369 744. Regards, Bosch Home Australia.
Thank you very much I will use it a lot more knowing that
Hi Our Bosch Lifestyle dishwasher is not working with error E06 coming up. We have ordered and installed a new switch/sensor which has not fixed the problem. Any suggestions would be appreciated. Note the problem occurred intermittently until now.
Hi Scharryn, Thanks for the question regarding your Bosch SMS63M08AU. We're unable to assist in customers repairing their own appliances and can only suggest a service call. If you need help with this, feel free to contact us on 1300 369 744. Working with our colleagues in the UK we provide 24 hours contact from 8:30 Monday to 5:00 Friday so please call at your convenience. Regards, Bosch Home Australia
The same model as soon as I switch on the machine my RCD trip off ?
Hi Gibi, Thanks for the question regarding your Bosch dishwasher. If it happens as soon as the appliance is turned on there is a chance that there is an issue with the power supply. A service call will be able to determine this for you. If you need any more help, feel free to contact us on 1300 369 744. Regards, Bosch Home Australia
Hi. I have a white strip that came unattached with my new Bosch dishwasher (soft on one side with s hard edge/clip.on the other side). Can anyone tell me what this is for?
Hi Steffan, Thanks for the question regarding your Bosch Dishwasher. We'd like to help, if you contact us on 1300 369 744 we’ll investigate for you. Regards, Bosch Home Australia.
I believe it goes on the bottom at the front to stop stuff going in under the dishwasher
Cant seem to get rid of an error code E01 Any other ideas ??
Google says its a control board fault? Might need to get a repair person to take a look?
Yeah saw that and have tried other troubleshooting ideas with no luck..bugger!
Why does it stop and display - E24 - on the panel?
Hi Sharon, Thanks for the question regarding your Bosch SMS63M08AU. An E24 is generally in relation to a blockage. If you check and clean the filters and drain pipe it (where it connects to the drain itself) should get rid of issue. If this doesn't work or if you've tried it and it doesn't work, a service would be recommended. If you need any more help, feel free to contact us on 1300 369 744. Regards, Bosch Home Australia
would you recommend buying a second hand Bosch SMS63M18AU dishwasher considering they were discontinued in 2014?
Hi Kaz, Thanks for the question. We can not recommend either way, the choice is yours. Please take into account any warranty through the avenue of purchase and that if anything does go wrong with an appliance that old, parts may be hard to obtain. If you need any more help, feel free to contact us on 1300 369 744. Regards, Bosch Home Australia
Hi - our pump is not coming on and so the water is not draining. We have cleaned the waste water pump, scooped out the water prise out pump cover and looked for any blockages we have also checked the impeller wheel but there was no foreign objects. Do you have any further suggestions?
If we need to replace the unit can you tell me what units currently are of the same size as we built our kitchen around this unit.
Many thanks, Lisa
Hi Lisa, I haven't experienced that issue with our unit before. Ours were E15 error code then the flashing light on check water and rinse aid. I'm assuming that sizes are standard for free standing units but worth checking it before getting a new one. I still haven't got a new one but am considering Fisher & Paykel or LG dishwasher when I replace this old Bosch. Hope that helps.
Hi LIS123, Thanks for the question regarding your Bosch SMS63M08AU dishwasher. You may require a service agent/technician to attend. Regarding replacing your dishwasher, please check our Bosch website for our range of freestanding dishwashers which includes specifications and dimensions on each model. If you need any more help, feel free to contact us on 1300 369 744. Regards, Bosch Home Australia
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