Bosch SMU68M25AU Questions & Answers

Hi lisatom,  We're sorry to hear that you're having issues with your dishwasher. The E09 error code requires a service to investigate the cause. We'd like to help, if email us at socialmedia.au@bshg.com with your contact details, quoting BSH6836 in the subject line we’ll investigate for you. Regards, Bosch Home Australia

After receiving an email I sent my receipt in heard nothing. Then finally got an answer and almost 3 years is out of warranty and was told they could arrange someone to have a look $140 callout (Which is more than the callout here in Albany, and I have used these repairers) $$$ for this $$$ for that and They only would see if they could do anything. I knew the element had gone and wasnt prepared for a huge bill. NEVER will I buy BOSCH again Customer service isn't good and neither is a 3 yr old dishwasher that cost $1500 to bteak with the element

Hi Lou D, Thanks for the question regarding your Bosch dishwasher. E09 error can relate to a heating fault. We'd like to help, if email us at socialmedia.au@bshg.com, quoting BSH5247 in the subject line we’ll investigate for you. Regards, Bosch Home Australia.

Same happened to mine. Disgrace

Yes it should have come with a kick plate

Hi there,

For stainless steel, I wipe anything off with a wet sponge/damp cloth, the deal with the streaks by using glass cleaner, brushing with the grain of the brushed metal.

I hope this helps!

Hi Lyn,

I buy wipes for stainless steel items from the supermarket, I find they come up really good and the wipe goes a long way I end up doing my sink and range hood..

Cheers

Clean residue below. Also clean stainless filter at the bottom with soapy water Put the soap at the bottom and not inside the box provided and add rinse aid for every wash. This way you can clean dishes for any program selection. Cleans very well.

Hi Margaux, Thanks for your question regarding your Bosch SMU68M25AU Dishwasher. We'd recommend cleaning the filters in the bottom of the appliance and the spray arms as per the instructions in the 'general maintenance' section of the appliance user manual.

If you have any further queries, please feel free to contact us on 1300 369 744 to discuss further.

Regards, Bosch Home Australia.

Hi Macdanish, Thanks for your question regarding your Bosch SMU68M25AU. You can check the availability of different height kick plates with our spare parts team, alternatively a custom kicker can be obtained from a cabinet maker.

If you have any queries, please feel free to contact us on 1300 369 744.

Regards, Bosch Home Australia.

Germany

Germany

Thank you!! i was hoping so!!

I have the same problem the technician said to leave the door open after the program to let the steam out. So much for an advanced German machinery. Could try rinse aid additional to the tablet but a tea towel seems to be the only real solution. Also under no circumstances should you put dirty dishes into your machine as any food that causes trouble will not be covered by warranty. You must clean and rinse every thing before placing into the machine.

Hi Brad, Thanks for your question regarding your Bosch SMU68M25AU Dishwasher. The salt portion of our dishwashers are disconnected for Australian models as our drinking water is not hard enough to require this function.

If you have any further queries, please feel free to contact us on 1300 369 744 to discuss further.

Regards, Bosch Home Australia

Hi Urvi, Thanks for your question regarding your Bosch SMU68M25AU Dishwasher. There is no way to turn off the beep at the end of the cycle. If you have any further queries, please do not hesitate to contact our After Sales Support team on 1300 369 744 during business hours.

Regards, BoschHomeAu

Thanks for your reply.... My question is how to turn the beep on at the end of cycle? I don't hear any voice/noise after the end of cycle.....so I need to check the display once it's turn it off.....

Please advise...

Hi Devisamy22, Thanks for your question regarding the Bosch SMU68M25AU dishwasher. This model dishwasher is made in Germany. If you have any further queries, please do not hesitate to contact our Customer Service team on 1300 369 744 during business hours.

Regards, BoschHomeAu