Excellent product until it broke :-(
Great product until it broke. Braun have decided the best option is to send it for review/ repair with a 7 week backlog - this is still within the initial 12 month warranty - very disappointing customer service
All in one is great but plastic parts are cheap and it definitely is not the best blender for the hardest jobs.
Braun MultiQuick 9 is a great must have in the kitchen but parts get broken if you use it every day. I love the size and all the blades you can prepare salad quickly.cleaning is fast and easy.The price tag is high comparing to the cheap parts. I will buy it again if they improve the quality of the parts especially grating, shredding,slicing, chopping.It is not strong enough for kneading the dough.coffee grinder is doing ok. But for a family of 3 with guests over it gets over heated so basically if you have a big family and cooking everything day forget about it.
Replaced three appliances with the Braun.
The engine is so powerful and this one appliance has replaced three others: my old stick processor, food processor and blender. Literally the best appliance I've ever owned. We're using it for smoothie bowls, salsa verde, mashed potatoes and so much more.
Great for lightweight tasks, but hopeless for anything hard
Have had this for two years and it's had a really easy life. Great for chopping nuts or other lightweight tasks. Yesterday my wife tried to use it for dates. It fried the motor. Would have been happy it it had a thermal cutout, but no, the motors gone. If you only want to use it for lightweight tasks go for it. If you want it for anything else, good luck!
Excellent, but short lived
The incredibly powerful motor is the real drawcard for this appliance and we were always happy with it’s performance. However, one day the motor just stopped working without notice, no warning signs, no funny noises, just stopped working at all. It is also worth noting that the lid accessories cannot be washed in the dishwasher without being damaged. I would not buy this again.
Has broken twice on first use
The small attachment is not fit for purpose. It is completely flimsy and the plastic breaks as soon as you try and use it on even the softest items.
It broke on first use, and after a lot of resistance from Brain customer service (telling me I had used it wrong- I hadn’t) they replaced the head. These retail for around $50 which is insane for a tiny piece of plastic.
I was extra careful using this replacement, but it still broke on first use. The plastic shattered through the food in the small container. So frustrating and such a waste.
Purchased in April 2020 for $300.00.
- Verified purchase
Poor quality plastic parts
Purchased Nov 2018
Plastic lid of chopper bowl broke after being dropped on floor (lino, not tiles) soon after purchase.
Plastic connecting bit between chopping blade and motor part broke June 2020.
Awaiting warranty response
Use it everyday
Makes great smoothies, has a powerful motor. I dislike the safety feature that turns it off after only a few seconds inactivity so I must press the button again to restart it - a lot. One of the attachment blades went wonky after over-use, and the store (Betta Living Gympie) replaced it on the spot. 5 stars to them!
- Verified purchase
Cannot be used for kneading dough
The product on the packaging says that it can be used for kneading. After 12 months of use, it is giving us trouble, making terrible noise. We have stopped using it but are sure if we use it anymore, the motor will certainly break.
Braun (Delonghi) is not taking any responsibility, saying that it is good for mixing and not kneading! If it is to be used for kneading, it has to be done for 30 sec each time with a break of 10 minutes within each run!
Bottomline, it is a light hand blender and should be marketed as such (for light work only: cutting and chopping not for kneading)
A fantastic multi purpose addition to my kitchen
Purchased the Braun several weeks ago and have say I’m extremely pleased with it. I wanted something that would allow me to process smaller amounts than most large food processors and it’s been perfect for that. I can make a single cup or less of pesto or garlic dips etc. Also never found shredder/slicer attachments very effective before but these are amazing. Waste very little of the food and I can make a large salad with julienned carrots, super finely shredded onion and whatever else in literally 5 mins! Processor is also great for making dips, mayonnaise etc. and it’s motor is more powerful than my full size food processor! brilliant tool and highly recommend!
Brilliant! All in one appliance.
Good quality, lightweight and compact. Good size food processing jug and different attachments cover all my food processing and blending needs in one. Love the whisk attachment for whipping cream and fits nicely in the beaker provided. So easy to clean as well. Highly recommend this product.
- Verified purchase
This is Perfect !!!!!!
Have been using this daily since I got it and theres lots to love about it so far. Great motor and like the safety lock feature. Its really easy to clean and the fact I can just pop most parts in the dishwasher is really helpful. The two different processor bowl sizes is so much more functional and being able to pour into the larger one when its on is helpful. Were mostly using the processor bowls and mashing head so far (prepping baby food), but the other components will get good use in time. Ive had two other stick blenders previously and this one is the standout
One of my best purchases!
The quality of the product is excellent. It is very well designed with durable plastic; attachments fit together with a small click or twist and it runs quietly; there is also a safety feature with the blender which is good. The nut chopper does a good job in an instant; I've used most of the attachments and like the way they fit onto the blender. The whisk is light and easy to use. I am most surprised at what you get for this price. It is streets ahead of some other blenders I've used. I highly recommend this product.
a big disappointment
I bought this a year ago and have suffered ever since in comparison with my previous Braun mixer/chopper which I loved. The last one was made of much stronger material, and the chopping bowl which came with it was a larger one perfect for chopping my muesli, etc. This has a 1.5cup bowl which is too small, and it has now broken because I put a cinnamon stick in it and the force smashed the plastic part of the chopping blade as well as cutting grooves in the plastic bowl so so I need to replace them. I use the shredding parts a lot and find ...that when I remove the lid to get the shredded carrot, etc. out the remains which did not get shredded drop all over the place, and the little metal stick in the bottom of the bowl always falls out with the food so that I end up searching all through the food to find it. Why doesn't it stay in the bowl? The shredding discs end up with food jammed into all the corners so I have to get a skewer to dig it all out. All in all, what with the cheap plastic bowls, and the annoyance of having to press the top button before I can press the side button to get it to work, it is so inferior to the last Braun multiquick machine I had that I will next time look to a different brand which is quality made.
Good Multi use product but......
I thought this was going to be a pretty great product based on my research, so was really excited when it arrived. The actual unit is great, easy to operate and really great quality but the added items leave a little to be desired. There is a lot of plastic, not the best quality in comparison to the main unit even some of the blades are plastic and I have doubt that they will last as long as the motor unit. There is also a pretty big book that comes with it but there are very few instructions on how to use what and for what.
Purchased in May 2019 at flybuy points.
- Verified purchase
Good Stick Blender
Have only used this a handful of times in the last five months but so far so good. Haven't been able to use all the attachments yet but after reading some reviews below I will have to experiment more. The stick blender is very good quality and works superbly. The safety button on the top is a big bonus. I have used the small chopper, whisk and puree attachments. All good. Last night I used the large food processing attachment bowl to make pesto. Unfortunately it just didn't make it fine enough, so I decided to transfer the mixture to a bowl and...just use the stick blender which worked totally fine. The blender pulls apart easy and is easy to store, however with so many attachments it can need a lot of space in the end. My only downside to this blender is that some of the plastic attachments are very flimsy and delicate. I dropped the lid of the small chopper from my hands onto my bench and it already snapped and broke. Luckily I can still use the lid but it doesn't clip on anymore. All in all I am very happy with my choice and feel it is good quality for the price.
I only bought this a week ago...so cannot comment on longevity, but with a 2 yr guarantee that’s not a big issue . I can however say that as a blender it works just as well as my nutribullet rx....and that works extremely well. I like the Braun because you don’t have to add liquid to smoothies if you don’t want to...or work madly with a tamper to make nut butters. It also saves with the washing up....I haven’t tried some things yet...but all the slicing and grating functions work well, as does the little chopper. You hardly have to move the ble...nding stick, as it seems to pull the food into the blades...this is great because you can use it in non stick pots without touching and damaging the surface. The locking button on the top is super...no more accidental starts and splatters. I was reading in one review where the user couldn’t activate the unlock and nor could the store....I wonder if anyone thought to remove the red plastic strip that stops the button from activating ?.the instructions don’t tell you about it and it looks like part of the handle. Took me a minute to discover that. I got it on special ...so the cost was reasonable too. So far I am very happy with my purchase.
Purchased in May 2019 at Heathcotes new zealand.
I can’t live without this now!
This machine is so compact to store. That was my biggest issue is my limited space. This machine breaks apart easy. Chops well has a larger bowl and a smaller one. I use it daily more than once. I make whip cream and things - so many handy attachments. And washes well. Can handle for sauces in the food processor. Love it.
Questions & Answers
My kneading blade doesn’t securely click down onto the pin at the bottom of the bowl. The chopping blade does, but the kneading blade does not. Can I use it anyway?
I have just unpacked my new Multiquick 9 and the 1500ml food processor has the kneading hook inside and I can't remove it. Any help?
|Category||Stick Blenders / Mixers|
- GTIN13: 8021098770660
- MPN: MQ9087X
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