Braun Series 9
79 reviews
Terrible, good for a scruffy look – I'm not sure exactly what Braun is advertising with their close shave, but it can't be further from the truth. I've tried all techniques i can think of and this shaver cannot get an even or half a close shave. I was recommended this product due to my thick hair. Absolute waste of money. It is good for a quick and dirty weekend look. Always need to supplement it with a normal razor to go over the parts it can't shave which defeats the whole purpose. Believe me and the others with bad reviews, don't buy this junk!
Purchased in at Shaver Shop Physical store for $400.
- Causes Irritation: Yes
- Caused Razor Burn: Yes
Best Electic Shaver I have purchased – I purchased the Braun Series 5 as an experiment as I wasn't entirely happy with my previous shaver. The series 5 was so much better than my previous shavers so I decided to upgrade to the series 9. The Series 9 has proved to give an even more comfortable shave and I am very happy with it . It doesn't look as flash as some other brands but in my opinion it out performs them. The vibration from the shaver head seems to massage your skin which surprisingly makes shaving more comfortable. The head does not get hot like my previous shaver. The cutting head comes as one piece and cannot be stripped down for cleaning but washing it under the tap seems to do the job . My shaver came with the cleaning station which probably does a better job.
In summary, it is a most comfortable shaver to use and gives a reasonable shave. Replacement head is cheaper than some other brands. Good battery life. Cleaning station is easy to use and does a good job
Inferior to Wahl and Panasonic in almost every way. Just venting my grievances about my really bad experience with Braun. A more gentler shave than Wahl, but in every other aspect of quality, accuracy and fragility, Wahl has been a far superior product. I would not recommend Braun. Show details
Cuts well, but the housing is made from some type of silicon rubber. After 2-3 years, mine started peeling and now leaves black stains on my hands. You won't know about the poor material until it's out of warranty. A good shaver should last about 10 years. That's what I got from my first Phillips shaver and I have another one as a backup. I tried… Read more
the Braun, but NEVER AGAIN. It's very expensive, and durability of the housing is pathetic. DO NOT BUY.
Okay shave, poor quality and very little customer service – Our shaver is just over two years old, still running the original foil and does an okay job. Unfortunately the power button has detached meaning it's no longer water tight or easy to control. I reached out through multiple channels for support and was rebuffed each step of the way. This has meant a very expensive shaver is soon to be e-waste due to something as ordinary as a power button. Show details
Reviews with attachments
Great Shaver but with a bizarre shortcoming – The shaver is awesome, as far as electric shavers go it doesn't get any better. As it should for the price (newest model over $500 retail!) Comes with a cleaning unit for which you have to buy cleaning fluid containers. ($22 for 2 at the shaver shop). Which they say will last 2 and a half months. It lasted 2 and a half weeks! On contacting… Read more
Braun they forwarded me to the service people who told me that the fluid is alcohol based and so evaporates. So I should take out the fluid container every time and seal it again. So you have to wait for it to finish cleaning every day, then come back and carefully remove the cartridge without spilling any and put the lid back on. I understand the difficulty of it evaporating, but should they be able to promote it as lasting 2 and a half months if it does nothing of the sort? If you buy a braun shaver perhaps skip the cleaning set up.
Braun customer service – I’m not happy with Braun Customer service having me fix my broken S9 shaver. The power button and a washer fell out seven days ago and they sending me a second power button, no washer, and no instructions - there are none. I asked the following question via chat, email and telephone "I have the original button and washer - How do I connect the… Read more
washer and power button to the exterior case?" Simply pop it back in is the response. My reply "Please check out my pic with the stabbing prongs. Look like a puncture in the process for an immersible shaver." In my opinion Braun is not listening to me. I wish I could get my money back.
Love the accessories but room for improvement – Bought this product from Shaver Shop because love the fact that it can clean the shaver with clean and charge system. However shaver doesn't really shave off the hard part at my neck. Done an excellent job on mouth and side burn; but just couldn't get rid of my hard and tough hair at my neck area. Expensive for its price if it's not discounted. Show details
In-depth reviews
Takes some prep, but very close shave – I've used razor blades all my life as I can't stand stubble. However, recently, I have become weary of the long shave every day. I decided it was time to try an electric razor. I had not tried one since 1984 (and the results back then were less than satisfactory). I bought the best shaver I could. After a bit of research and experimentation, I… Read more
have found that the 9417s Series Pro 9 produces a shave that is almost as close as a razor. At least, close enough where I don't feel stubble.
For those who care, I use a special face soap to remove oils. Then a pre-shave, and then just normal shaving foam. I find the shave not only surprising comfortable, but also does as good as job as a razor.
If I miss any stubble, it only takes a quick once over with a normal razor. (Yes, I know this defeats the purpose of the electric razor, but when I've reduced shaving time, with a manual razor, down from five minutes to around 30 seconds, it's well worth it for me.)
I am satisfied with this product. It does what I need it to, and has reduced shaving fatigued considerably.
Not great, should be better – Mine is an early model with a cleaning station, it's over 5 years old now. When I first got it I thought it shaved pretty well, still nowhere near to a Gillette Mach 3 but not bad for the convenience of an electric shaver. However the shave quality deteriorated quickly. This has been the case for me with every new set of foils, which haven't… Read more
even lasted me a year let alone 18 months as claimed by Braun.
The shave is so average that I now go between the Series 9 and a wet razor, depending on how I feel. However if I have not shaved for only a couple of days I have no choice but to use a razor as my Series 9 is useless on anything more than that, and I don't have a heavy beard by any means. It really needs to be used every day to be of any use, none of the foils I have used have been able to cope with longer growth despite the claims.
The detail trimmer is almost useless, how it ever got through testing and got approved I will never know.
It is my first experience with a cleaning station and will be my last. The cleaning in my opinion is no better than using running water and occasional soap, plus it looks ugly and takes up space. It also gets dirty and needs cleaning itself. The cleaning cartridges need replacing too often for my liking. I used it for about a year before putting it in the cupboard never to be used again.
As a high priced flagship product this is disappointing. The shave for me is nowhere near as advertised, pretty poor when that's the sole purpose of this item. I had intended to switch to electric shaving all of the time but this product has not allowed me to do so.
The charger failed on me recently, eBay came to the rescue there.
If used every day it's OK, and if it cost $150 I'd say it was a 3* product. As a flagship, expensive product I'm disappointed.
Update… shaver shop kill it ! – UPDATE!!! Read below my original review it got 1 star, so how is it now 5 star? Turns out Shaver Shop add on sells a product called Shaver Guard + that actually destroys the performance! Instead of using Shaver Guard + I put a couple of tiny drops of sewing machine oil on the foil and miraculously my shaver cuts through my beard like a hot knife… Read more
through butter!! This is obviously why my old Panasonic didn’t work also… the good old Shaver Shop spray killed it too. Seriously my S9 is now amazing! NOTE: I reviewed Shaver Guard + on the Shaver Shop review page and the Shaver Shop told me I’m wrong! UNBELIEVABLE! Check it out!
You pay top dollar for what is advertised as the best shaver money can buy.. it’s not… not even top 10 in my opinion. It can’t cut through 3 day growth without dirt using the trimmer as a scraper! Seriously I have a $10 battery shaver that’s 12 years old from a dollar shop that shaves better than this piece of garbage! On a positive it has a fantastic battery life, you’ll need that because it takes for ever to shave!
Positive reviews
Superb! – First of all, i want to say to Mike, you must have really tough bristles!. I've got very tough and dense bristles,and the braun gives me as close a shave as i could ever want. And im REALLY fussy about the closeness. All i can say is that everyone has got unique bristles. What might be good for one person, may not be good for another. I've tried… Read more
the Panasonic arc 5,and even that wasn't as good as the braun. It all depends on the type of bristles you have.
Great product – No regrets for buying Braun 9390cc. Worthwhile investment. It has prove to be one of the best shavers I have ever used. It shaves right down to the skin, no irritations. Easy to clean after use. I will recommend it to anyone. Show details
Find out how Braun Series 9 compares to other Men's Electric Shavers
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Great shaver – Used to have a series 7 shaver which was good but found I had to go over spots with a manual razor. Series 9 shaver is great! Shaves just as good as a manual razor. Show details
Negative reviews
Bum Buy of this shaver! – If I shave every day, works fine. Go 2 or 3 days, shaver will not cut longer hairs on my face particularly just below jaw line on upper neck. Also, I have a heaver beard & it also does not work all that well. I am definitely not satisfied with this model. Used to shave with the Series 5 for past 5 years and always satisfied. Wished I had bought the 5 model instead. Do I have a lemon shaver?? Show details
Good Fast Shave But – Fast and Powerfull, Picks up most but Not all facial hair, Let down by useless pop up trimmer Had this now for about 9 months , Neck and flat area hair has Gotten Hard to Pick up, Not so Happy Now Mine is the Series 9pro model 9417 which is still a current model Show details
Bad shaver and Terrible customer service – I have it for only one year and not working anymore. I prefer my old series 7. Contacted the customer service for warranty support and they have referred me to a third party service shop. I need to personally take the shaver there and there is 6-8 weeks waiting period to get serviced. I don’t know what type of warranty is this for a small shaver which I need to use every morning. Never buy Braun products anymore. Very disappointed! Show details
Recent reviews
Great shave, but the trimmer is a joke – I upgrades from a Series 7 which was great, but got noisy after a few years, I shave my fave and head and used the trimmer for moustache and chin beard. I find the Series 9 a faster and closer shave, but the trimmer is a joke. Why change something that works well?
Yet another Braun Shaver warranty claim! – I have previously had a Braun 5 series shaver, which was a really good shaver, when it was working! After several warranty return trips & finally a replacement shaver (which subsequently also died), I decided to get a new shaver. I was a bit hesitant to buy another Braun Shaver, but really like the way they perform, so I thought that I would try a… Read more
9 series this time. Bought a 9340S in January, 2021 & have been really pleased with the shaving performance. Early November 2021 & I couldn't get the shaver to charge when I put it in the charging dock. On closer inspection I saw that one of the charging pins had come away from the shaver & was lodged in the charging dock. I guess that quality control is not very good as far as Braun shavers are concerned! I am currently waiting for instructions to return the shaver & charging dock to Braun's service agents.
I am very disappointed with Braun Shaver reliability & wouldn't recommend anyone to buy one.
So disappointing - series 9 has given an amazing product a bad name – I have used Bruan shavers basically my entire life of shaving, more than 30 years. I have had All the series from all the way back when you could change the cutters and foils seperately. The Series 7 was amazing. The 9 is cheap, doesn't shave at all well and the $75 foiler/cutter (92B) lasts 8 months if I am lucky, certainly not 18 months. It's such a shame when quality products go bad. Show details
DO NOT BUY THIS SHAVER – I have had issues with shaver for 2 years: 1. Foil does not last long 2. Does not close shave 3. Now all of a sudden I have the dreaded lock issue which is common. I.E. Problem is that it constantly stays on lock mode. You unlock it and it locks again. It is a circuit board issue The shaver is plastic and cheap. I have gone back to my 7 year old series 7 which is superior and works perfect after all this time Show details
Bad Experience – Bad Experience concur completely with other reviews . Upgraded from series 7 which was a far better product than this rubbish. Head foils last about 6 months and neither Braun or Shaver Shop want to know about it. Currently reverted to using razor . However will give Panasonic a go next purchase. Show details
Find out how Braun Series 9 compares to other Men's Electric Shavers
Know better, choose better.
can't cut properly and cuts you and pulls your hair – this shaver is garbage first it doesn't cut properly if you try to shave a with a lot of hair the so called skin guard (the gold part) will pull at it only shaves properly on fairly smooth areas you have to user the beard trimmer on all the hair first to get it short enough so this damn thing doesn't reef at it while your shaving! you have to go… Read more
over the same spot a dozen times to shave it properly and the skin guard does the opposite If you shave a sensitive area the skin will get caught in the skin guard and cut you!
I have literally tested this by rubbing it on a towel while turned off and noticed strands of the towel getting caught in the skin guard and this is what is causing the ripping effect too when you shave hair gets caught in the skin guard and it pulls it. It's like someone is grabbing your face hair and tugging.
never buying braun again. their old shavers were good until they added the skin CUTTER guard.
Overrated – New foil/blades are $75.00 to replace. Braun says change them every 18 months, mine wear out long before that. I wont buy another one. Plus the cost of replacing the cleaning cartridge every few months pack of 2 approx $21.00. Too expensive for a poor performing razor (900 series). Show details
Worst!! – Worst Customer Service from Braun Design fault error with the Series 9 cutters. I have replaced the cutters 4 times in <3 years. Cutters are estimated to last 18months. Mine have only lasted 4-6months. Braun not willing to replace free if charge, nor are the cutters covered under warranty. Show details
OK for a while until – Fanatstic close shave for a few months- then no better than my old rotary. But that's OK, But what isn't OK is, like others here, the circuit board was faulty, and it would switch off after a few seconds. I opened it up (thanks Youtube for the how-to) and there was no water near the circuit board, just a manufacturing fault. It broke down two… Read more
weeks after expiry of the guarantee. I can't find anywhere that sells the circuit board, so, now in the rubbish.
Terrible shaver and 90 days money back takes 500 days – Stay away from this shaver and braun.. shaver does not shave well at all.. it is ok for someone who has baby beard I have sent the shaver for a refund and it has been more than 2 months now — still no cheque has been sent by Braun Terrible company Not acceptable, stay away and use G. Skin guard razor instead- you will thank me Show details
Beware Watrproof Rating – Purchased the Series 9 brand new in 2017 and found it very good. Recently found issues with the "lock" activating for no reason. Diagnosed as a damaged circuit board due to moisture ingress. Estimate $200 to repair. Waterproof? Braun repair technician says "no". Show details
$650 nz $ for a piece of junk. Have gone back to my $4 hand razor – I have tried to give this shaver a fair trial but after 2 months have thrown it into the drawer. It will not shave clean without applying some pressure and going over the skin several times. I think my old disc shaver will do the same job and only cost a fraction of the Braun 9 cost. Show details
Travel lock – After about 6 months the travel lock starts to switch on although it is meant to do that only if Start button is pressed for 3 seconds. Need to press start button for 10-15 seconds to get unit to restart. I have had this problem with 3 units thus far, each starting the same problem around the 6 months mark. Each unit replaced by Shaver Shop. Now… Read more
the latest unit has started the same problem, again about 6 months from receiving the new unit. Great shaves. Shame Braun has not fixed the Travel lock problem.
Disappointing Quality – Over the last 40 years I have owned probably 4 or 5 Braun Shavers. I traded up to the Series 9 about 3 years ago. Shave was good to start with, but then the problems started. The shaving dust / hair falls out of the shaving head whilst shaving, leaving a mess on your shirt. I have not previously experienced this with other models. Clearly… Read more
a design fault, which you would not expect on their top of the line shaver. Now it has given up and completely died. There is no way to contact Braun directly, Shaver Shop are only interested in selling you a new one, and the repair place, was honest in their assessment and said it was not worth repairing. I expected better than 3 years from a $500 shaver. I'm really not in the mood to replace it with another Braun - loyal customer lost.
Bought for elderly father, disappointed with shave – Bought this shaver for my elderly father. There is no way to adjust power level. We feel it is inferior in this regard to the series 7 which my husband has. The 9 doesn't appear to be giving my dad an acceptable shave at all. We use all of the correct charging and cleaning procedures. We wish we had gone for the supposedly inferior series 7! Show details
3rd failure in 3 years, same issue – First of all it does a great wet shave, excellent battery life between charges - but you would expect that. What is very disappointing is that I have have had 3 (yes 3) of these fail after about 12mn with the on/off safety switch cutting in whilst shaving. Shaver would work for 5 secs and turn off to the safety. 5 sec to hold the switch and it… Read more
works again for a few seconds. This happens after about 12mn and on 3 units now, luckily all in warrenty period. Will return again and try a differing Brand - very dissapointing
Failed after 1 year – Used shaver daily for over a year. It does an okay job. I have used much cheaper shavers and gotten the same results. It is ok to travel with if you have the space due to its large size and weight and large charge brick. This can be a problem to plug into some outlets if there isn't enough space. Unfortunately for me, mine failed after a year… Read more
and no longer holds a charge. Dealing with the service/warranty side of things hasn't been that great either.
A big disappointment after my Braun 360 – The new head design in the 9240S is the problem as the foil holes are smaller making it difficult for coarser hairs to enter and be cut, resulting much more movement required over the face at varying angles to obtain a close shave. This could lead to skin rashes if persisting for too long to get a close shave. Also the head design is more… Read more
difficult to clean as it is not as open and there are more places to trap the cut hairs. Doing a similar shave with the 360 much more hair dust is extracted compared with the 9240S when cleaning the shaving head. Overall the series 9 9240S is a backward step compared with the older 360.
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