Reviewer Photos & Videos
Embarrassingly short-lived switches & clips
While it worked, it was great. Design was good, pouring was good, OH&S considerations good. But it only lasted three years. First the lid-opening switch failed. So we filled it with a tiny watering can for a few months. Then the on/off switch failed. Purchase date 26 January 2018. Failure date 31 January 2021.
A family member had a Breville that they inherited - only replaced when the plastic jug itself began to crack; it must have lasted 30 years. A major drop in quality, Mr Breville!!
Such a disappointment on our previous Breville glass kettle! The quality drop is quite amazing. No more german Schott glass, the glass above the waterline and the "see through" lid has permanent condensation after one boil, the filter is not worth having, cannot believe Breville were too cheap to put a mesh filter on it. There is no safe touch point on the lid anymore either and with just two days of use the kettle is already discolouring inside. It took a year for my last kettle to do that. Breville clearly need to bring manufacturing back to Australia to ensure better quality.
Pretty unbelievable that a premium priced product, in such a well-understood category, performs SO poorly. The first thing we noticed was that the switch to start the kettle was really fussy and difficult to press in. The deal-breaker, though, has been the ever-present pool of water on our kitchen counter under and around the entire base of the unit. Fortunately it's a stone benchtop.
Leaking is just unacceptable. Really can't believe they let this product go to market.
Today we replaced with a Sunbeam unit, and will not be purchasing another Breville product.
Faulty Product - no not buy
Product leaks from day 1! The large number of poor reviews should already persuade you to shop for anything else but this! The nice lady at Customer Service told me 'we sell more non-leaky kettles than leaky ones so...', but given the amount of reviews left with the same issue - for a $140 kettle - I wouldn't bother with taking the risk, or anything else from Breville from now on.
Purchased in August 2019 for $140.00.
Boiling water is fine, the problem, as other reviewers have mentioned, the lid intermittently pops open of its own accord and the kettle continues to boil until you manually turn it off or it boils dry. I have walked into the kitchen to find the upper cabinetry literally dripping with condensed steam (ie water). Not good. Then the lid started opening (flicking hot water onto your hand) when we picked the boiled kettle up off the base. I agree with other reviewers, this kettle should have a recall on it.
Buy this if you like looking at condensation
Residue of condensation around all of the glass including the lid after kettle boils. It looks ugly and cheap, defeats the purpose of having a clear glass jug. Jug is a replacement for Sunbeam clear stainless steel jug no problems with condensation ever!
The kettle keeps boiling for long before turning off. Surprisingly the lid jammed after short use right after warranty. Used to trust this brand more. Not worth $70+ at all
Internal water leak after 5 months of use.
Leaks from internally after only 5 months of usage. NOT HAPPY! Even the 10 dollars kettle from kart last much longer than this Kettle. We bought a sunbeam one as replacement and it is much better!
Purchased in December 2019 for $79.00.
Excellent! Clean, quiet and reliable.
I read the reviews here and kept seeing warnings about leaks. My kettle is perfect. No leaks, no discolouration, no plastic taste. Its fast and safe, although the glass does get very hot.
- the Crystal Clear BKE750
- Verified purchase
Beware: It Leaks
I bought the Breville The Crystal Clear BKE750CLR Electric Kettle recently, but unfortunately the next morning, we noticed a lot of water on the kitchen bench and in and around the electric base. It leaks from between the plastic bottom of the kettle and the stainless steel outer surround. We took it back, and were informed that they have had quite a few returns. In my opinion, it should be withdrawn from sale. It's hazardous, and there are a number of other people with the same problem. I bought a cheaper glass one for less than half the price.
Do not buy this product
I bought this three years ago. It lasted 8 months then when I went to try open it it wouldn't open. I got a replacement however. The new one was working fine for about 1.5 years and now it has the same problem. It only has a 12 month warranty and now I have to buy a new one. One of the plastic hinges of the lid is now broken thus it does not pop open when the water is boiled anymore and I am unable to open it unless I flip the kettle backwards. It has two springs on two hinges (right underneath the lid) and one of the hinges has now broken I can see it is made of plastic and it's very delicate no wonder it has broke after 1.5 years.
Unless you want to change kettles every 1 to 2 years don't buy this one.
Nice kettle.....But Leaks
Nice looking kettle with good ergonomics. Also like the extra capacity and is fairly quiet compared to some others I have used. Boils water quite fast as well.
But... after 4 weeks of use it has started leaking around the base. Going by the number of reviews with the same problem it is a design flaw. Avoid.
- Crystal Clear BKE480
- Verified purchase
Classy Looking Kettle
We have been using Breville kettles for years, the one before this had problems with boiling dry just after 1 year of use, when we contacted Breville, they sent us one of these and it has worked perfect for over a year, easy to clean off scale with 1 cup of white vinegar and 1 cup of water, let it sit for an hour then boil it, tip it out and wipe the bottom with a cloth and its like new again
- the Crystal Clear BKE750
- Verified purchase
Works well BUT after 3 weeks leaks from the base making a mess and maybe dangerous.
Works well BUT after 3 weeks leaks from the base making a mess and maybe dangerous. This kettle actually replaced a ten month old Breville bke595clr when the lid kept popping up , I am disappointed. I am waiting to hear back from Breville but now have lost trust and feel confused when old previous kettles lasted for years.
Photo shows water on paper towel from leak.
A leaker.... definitely a flawed product!
Like other reviewers, we liked the style of this kettle. Also liked its extra capacity and quiet operation. But the appearance of water around the base necessitating frequent wiping before use means we won’t be keeping it for long. This is the second one we have tried and proves the fault was not a one off.
Purchased in August 2019.
Good Looking Kettle but Leaks
A very good looking design. Like the clear glass, ergonomic handle. Very fast and surprisingly quieter than similar glass kettles. But found puddles of water on the base within a couple of days of use. Water trickled out of the bottom of kettle before it came out of the spout.
Purchased in September 2019.
Not a good product
Good early on but built up scum, impossible to de-scale. Now (2 yrs in) throwing bits off its element so have stopped using it. Would not recommend. Short life span?
Purchased in July 2017 at Breville Shop.
Disappointed for such an expensive kettle
We had a Breville kettle for 10 years and thinking this is a great reliable brand, decided to replace it with this newer style. Within a week, water began to leak from the bottom so when you lifted the kettle up there would be a pool of water around the base and on the bench. The water caused the base to short so the lights on the buttons on the base were going on and off. Very disappointed considering the price we paid for it.
The reviewer stated that an incentive was offered for this review
The one we bought leaks
Within a few days of buying this kettle there was a pool of water around the base. It seems that it leaks when it’s cooling down. Each time we use it we have to wipe up the water before using it again
Nice looking leaker
Purchased one week ago and kept finding water on the base when picking up the kettle to use but couldn’t work out why. Turns out it leaks from the bottom as the water cools and water is caught between the glass and plastic on the bottom of the kettle, and between the plastic and metal on the base plate. Straight back to the store for a refund no questions asked and replaced it with a new version of our old Breville kettle which worked perfectly for 8 years. Really liked the glass but wonder if there is a design flaw with mixing glass, plastic, metal and heat.
Questions & Answers
Our kettle is over 2 years old but now the plastic hinge connection has a small fracture on one side, which means the button to raise the lid does not work. I’ve unsuccessfully tried a little superglue on the fracture site.
Should I claim under warranty even though the initial 12 months has long gone?
What can be done to adjust the pop up lid so it stays closed until switch off mine needs a weight on it otherwise its always open and hence wont switch off.
Lloyd Kelmscott WA
The kettle worked perfectly well for two years. Now it does not start. Checked electric connections. No problem in them. Coil is ok. It looks like the auto shut off switch is jammed. Is it possible to fix it?
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