Bowl cracks repeatedly, save your money don't buy
The food processor is very powerful and works well, but the bowls crack at the base. This happened to two bowls after 12 months of not very frequent use. This is an expensive food processor and I didn't think that the bowls would not last, plus they expensive to buy. I am very disappointed with this purchase, waste of money.
Bowl Cracks Repeatedly, plastic fails
This processor works REALLY well, but the plastic bowl cracks around the base (this has happened to two bowls now) and now the large food pusher has cracked and fills with water when we wash it. And spare parts are way too expensive. Very disappointed as I bought a more expensive food processor because I thought it would last longer. Breville - you need to improve the quality of these expensive items.
Love it............Love.......... it Love it.
I have had my Kitchen Wizz 15 Pro for about 2 years and loved it but when I bought the Peel and Dice attachment I realised it was not compatible with my model.. I rang them and the lady I spoke to coundt be more helpful. The result been she sent me the whole kit and caboodle at no charge and now everything works and I love it. I have read the potato peeler isnt up to scratch well I beg to differ. It works beautifully. Thank you Breville
- Kitchen Wizz 15 Pro BFP800 (Stainless Steel)
- Verified purchase
So far so good
Replaced our 30 year old Kitchen Whizz with this model. Have only used it a handful of times - need a licence to drive it - stand with the instruction book in one hand as not as straightforward as my old model! Seems to work well - have chopped and made dough - so far so good - just very noisy. Am careful not to put any components in the dishwasher but hand wash. Huge box of accessories which are all marked thank goodness. Only thing missing is that my old model had a lemon squeezer attachment which was super handy.
Purchased in May 2019.
Low quality polycarbonate bowl
The bowl doesn't live up to the powerful motor base. Bought the processor 3 years ago and only used approximately 15 times in all. The base of the large processing bowl noticed to have a 1cm hairline crack where the spindle is mounted. Rang Breville Customer Service to report its faulty only to found out that the bowl and the lid have no warranty on it what so ever. Although my processor is out of repair warranty period but the motor base still have another 22 years warranty on it . One would have though as powerful as the motor is, the bowl w...ould be made with more durable polycarbonate to withstand a high impact when in action . Customer Service suggest I buy another bowl cost $66 and $11 delivery fee. I have to rethink about replacing the bowl or buy another brand new processor of another trusted brand.
Purchased in April 2016 at Catch Of The Day for $330.00.
I want my old National Food Processor back
This seemed like a reasonable replacement for the AMAZING second hand processor we got from someone chucking it out at my husband's work. The lid kept getting stuck so we had to get rid of it. My father in law bought it for us so it didn't seem polite to complain, but having owned it for over a year now, the spatula (which you NEED to use to make sure all the food gets processed, otherwise it just gets stuck on the edges of the bowl) was ruined within 3 months, the warning not to put some parts in the dishwasher was hard to see so I put it in t...he dishwasher and we ended up with waterlogged food pusher (or whatever it's called) so my husband had to drill holes in it (probably voids any warranty), the lid is more fragile than expected, and I have just tried making raw balls in it, chopping up the dates beforehand (which I never had to do with the National; I have tried freezing them as per instructions, but this didn't work) and it just STIRRED the ingredients.
It’s ok not the best to what I thought it would be
First time start using it and not even 2 minutes it overheated so had to stop the machine. It gave bad fumes since it overheat it didn’t want to restart.
There is no speed control so it was a bit difficult to judge how fine you want your food to be.
So far the blades seem to work fine but one of the blade looks like it’s about to bend or chipped. Had the machine for 2 years now and haven’t been able to use it as often as I like cause was afraid it might blow up.
Ok, but weak!
Everything works great, until the blade guide in the lid melts, and the main bowl cracks where the spindle is mounted. This has happened to two bowls and two lids. The second bowl spindle wasn't even tightened properly and we discovered it had 3mm of play up and down!!! No wonder it broke. We are now getting our third replacement from breville with no questions asked except how do you use it? Normally of course?! So we'll see how long we can keep this up. We have owned the machine for over 2 years so not at all what I would expect. Polycarbonate bowl and a sealed bearing in the lid and this machine could last for a very long time.
- Kitchen Wizz 15 Pro BFP800 (Stainless Steel)
- Verified purchase
Mixer Bowls keep cracking, no speed control, doesn't slice accurately, noisy, hard to remove blades
VERY disappointed with this. I've been through 8, yes 8 mixing bowls now over 2 years, which are expensive and now I'm done with this processor because the last one just cracked. They keep cracking at the base and all I'm doing is blending vegetables which I cut up first, and are not very hard like kale and broccoli, with the double blade. I've wasted so much money on this machine on buying replacement bowls because it was expensive to start with, so I kept investing in the bowls so I could keep using it. It's noisy and moves on the bench. It d...oesn't have any speed control, it just goes so fast, so you cant get it to slice food consistently, it slices food in all sorts of thicknesses and shapes, not like the pretty slices pictured on the box! Food gets stuck in the top blade when using the spindle. It's hard to remove the blade when you need to change it or wash up, I have cut myself on it. You have to constantly jiggle it, until it finally gives way and when it does, you have no control over it in your hand as it jolts upwards out of the bowl. You can't put it in the dishwasher, it just wrecks the plastic. The inner bowl for herbs is inefficient, it splats the herbs over the top and into the main bowl, so you have to wash up both bowls and again, there is only pulse, or full pelt speed, that's it, so you get an inconsistent cut, being partly mushed up herb, and some not cut up at all. You can't pour out food from the mixer bowl, it just blobs out messily, because the pouring spout is poorly designed. This is the worst food processor I've ever had and I'm not buying Breville again after too many other Breville products I've purchased that also don't live up to the quality they should be (coffee grinder and blender which I've also replaced seals and jug for, which leaks).
Choose something else
I have had this machine for about 13months and am sad to say disappointed. I had a small Breville kitchen wizz previously that lasted more than 10 years. This one I had to replace after 1 month when the motor made a burning smell. Twelve months later and the motor has become very loud, and does not blend even simple things like hommus very well.
Large size blending bowl
Large shute opening is convenient for grating large fruits or veg
One speed is not powerful enough for blending a variety of things - motor gets hot qu...
Fantastic and Quick Food Processor
I have owned this machine for about 18 months and still love it as much as the first time I used it. The reason I purchased this machine is because every 2 years I run a community Christmas day lunch for those who have noone to spend the day with or can not afford a Christmas lunch for their family. It requires alot of chopping and slicing for 100 people. With this machine I can whip up a crunchy noodle salad for 100 people in 5 minutes. This has saved the volunteers a-lot of time.
For at home I use this for slicing and grating mainly. It ma...kes slicing things thinly for a recipe so easy like onion and cabbage. I also grate me own block of cheese for home, saving on the costs of grated cheese as well as the extras they add to stop it clumping. Also great if you do preserving as it does a even slice with its slicing attachment. I love it for doing bottled beetroot. Now my son is wheat free I use it to make my own breadcrumbs etc from GF bread which saves time trying to find one in the store and the cost they charge for wheat free. All the attachments are very well made and everything has stayed as new even after constant use in nearly 2 years. I love the storage container that comes with it to store all the attachments so your not losing them in the bottom of your drawers. I find its not very noisy and makes quick work of anything. Now I read someone uses it to mix cake mixes, I'm going to try that since my mix master died. I find this a great tool for the kitchen and can see myself using it for many years.
good but very noisy
I find that when I'm operating the machine it makes a terrible noise which sounds like one of the parts is not connected correctly. I was wondering if this is normal or have I not got it in the right position.? Advice would be appreciated to ensure I am operating it correctly.
So happy with this powerful food processor.
This is a powerful, strong appliance. I use it for making dips, chopping/slicing vegetables and mixing cakes. Love the little mini-bowl that fits inside for smaller portions. The bowl is easy to use and has a large capacity, which was one of the reasons I chose this model. I've had this for almost a year and I'm very happy with it so far!
Easily Good Enough for a Commercial Health Food Business
I operate The Bircher Bar and we've used this workhorse for over 3 years now in a commercial setting for all manner of dicing and slicing - hasn't missed a beat! All pieces are incredibly hardy and durable while the motor powers through everything including full hoppers of nut butter, fruit, vegetables and way more. Wouldn't recommend anything else!
Awesome kitchen wizz.
Does so much and you can vary the thickness of what you are slicing! You can prepare so much food at once and the extra power stops things jambing up in it. You can use the little bowl, then remove it to use the larger bowl for some other food. Have even done my own chips with the julianne slicer.
Reliable and easy to use
Very happy with this processor after a year of owning it, all the attachments work perfectly and is a fantastic time saver in the kitchen. I love the attachment storage box as it helps keep everything neat and tidy, and the sharp blades are safely stored. The base unit is very heavy and this helps the unit stay stable which is fantastic. Would recommend.
Lasted 2 months - has design flaw in bowl. Cracked in two months
Let me start by saying that I have many breville products and I am generally a very happy Breville customer and dont mind paying a high price for their products. From their $1400 coffee machine to their spice grinder. So I got this kitchen wizz pro thinking it would last. I was so wrong.
While in general the machine work and works great the fact that the centre spinning shaft is encased in the plastic bowl, in my opinion, is a serious design flaw. The large plastic bowl started cracking at exactly the base of the shaft after only two months o...
Great Customer Service
I just wanted to give a big thumbs up to Breville (I am not affiliated in any way, just a happy customer) and thought others might enjoy. I wanted to buy a high end food processor for making seitan and various other vegan dishes. After much research, I purchased a Kitchen Wiz Pro at Christmas and was very happy. Unfortunately, 2 weeks ago, I managed to overheat it while making some hardcore date energy bars. Long story short, I phoned Breville customer support, who told me that large amounts of dates are the worse thing for a food processor and...also for the large Breville quad blade. Since there is no service agent in my town, they gave me a reference number and told me to take it back to the store for instant replacement. While that is good, the really good bit, was in the mail this week, they sent me another dual blade for the unit, that is not available in the current model. This is meant to be bnetter for use with dates. They sent this without me asking and free of charge. Great customer service, which unfortunately, is not too common any more.
- Kitchen Wizz 15 Pro BFP800 (Stainless Steel)
- Verified purchase
Excellent Product. Does everything amazingly quick.
I've had my processor for 18 months now and I've been totally happy with it's performance. I hate chopping vegies and I love how it dices, shreds or slices all my vegetables in seconds. It's great for cutting uniform slices with the variable slicer, for dehydrating things such as zucchini chips. I also use it regularly to make date balls and some biscuit mixes and the quad blade chops and blends everything perfectly in no time, I follow recipes a lot and I find it processes everything much more quickly than the recipe indicates. I used to whip ...cream in it before I got my stand mixer and I ended up making butter the first time as I didn't realise it would be that quick. Unlike my Breville mixer, the stainless steel finish still looks new and as I was advised by the Breville rep, never to put the parts in the dishwasher, if I wanted the unit to remain in good condition, the bowls are still in excellent condition. I did, however, crack the lid when it fell out of the dish rack onto the slate and the stupid thing was that I couldn't just buy a lid as it comes in a set with a small bowl and shredder disk. I occasionally use the small bowl for small quantities, but it's not as powerful and as I have Breville boss to go, I more often use that. I don't think I've ever blended hot liquids in it as my blender is perfect for that. I do have a lot of appliances so I've learnt which one to use for which job, so I don't have performance issues with any of them. Also what I really like is that it automatically adjusts the speed according to what is being processed. The accessories box does take up a lot of space but I do keep it next to the processor for convenience sake. The parts are generally easy to clean, though occasionally sticky mixes can be a bit harder to remove from the spindle in the bowl. The supplied brush helps with that. The only nuisance thing I've found is that sometimes water or muck will get into the handle on the bowl and it's hard to get out. Overall I'm very happy that I bought it.
Gets a lot of use.
very powerful motor. I purchased it secondhand and have owned it for almost 5 years now and it is still going strong. the blades aren't that sharp anymore but that hasn't been a major issue. It is a bit tedious to clean as only the blade can go in the dishwasher. The accessories I found just took up space. I never use the small bowl - its not nearly as effective as the large.
- ‹ Prev
- Next ›
Questions & Answers
I have requested 5 times for the recipe book pdf for Br3ville Wizz peel.
Not received yet and I have checked spam and junk files. Has anyone else had this problem???
why has my large bowl become discoloured/cloudy?
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.