Review your last buy on ProductReview.com.au
14 reviews
Jane
Jane2 posts
 

Brilliant customer service and love the Hichinbrook E15 Caravan!!! – After researching for close to a year on the best caravan to purchase which would suit our needs, we narrowed down our choice to the Hinchinbrook E15 which is assembled by Broadwater Campers. We feel grateful we made that choice. We wanted a company who serviced our needs from purchase and thereafter. We could not be happier. Mark provided the… Read more

best customer service from the beginning of the transaction to and including more importantly after the purchase. The caravan itself is perfect and has everything we need. Mark took us through the set up etc with extreme patience and then was and remains always available to address any query we may have. Mark was always happy to repeat any instruction he had already provided but for which we needed refreshing with. We could not recommend Mark and his team at Broadwater Campers highly enough. We can't wait to enjoy many years of touring in our Hinchinbrook E15. Thanks again Mark. Janelle & Neil

Rae
Rae
 

Unsuitable motorbike racks supplied for drawbar to carry – I ordered and purchased the Fraser forward folding camper trailer with the motorbike racks instead of the fridge and storage box. The racks that were supplied were only light weight ramps with no underside support, only 1 of the 4 sides was supported by an additional mounted L bracket, which when we tightened the bikes down they both started to… Read more

flex. Upon going offroad on our first trip, the rack with no additional support bent, breaking the side of the rack and allowing enough slack on the tie down straps at the front of the motorbike allowing the bike to fall off the trailer. We then had to purchase 3 additional L brackets to support the racks for the rest of the trip until we got home. When we contacted Broadwater campers about this, they only stated one side was supported with additional bracket as it was the longer overhanging side from the draw bar. Mark was not interested in assisting us in this dilemma as even noticing that the trailer months later is shown to have proper motorbike racks supplied with the trailer for sale. Which spoke very loudly that they realised the racks we were supplied did not meet standards to carry that weight without proper underside support outside of the draw bar and the rack material was insufficient. Being that we are in another state or not, extremely poor after sale support. Had lots of comments on trailer and interest as a great set up but will not be recommending to anyone we meet.

Barry m
Barry mQLD
 

Excellent after sales service – We have a Fraser forward fold camper we have owned it for 2 1/2 years & have been to Tassie , Darwin & Karumba twice . Done the dreaded boolaroola hells gate road with only minor damage , fixed by mark & Kel with a smile something you don,t get these days. I would recommend having a look at these solid campers Show details

packer.88
packer.88
 

the best customer service in the business – After buying a Hamilton from a Caravan show, the whole sales process from signing to picking up was flawless. but the main thing that sets mark and the team out in front of the rest is his after sales service. yes we have had a few minor things go wrong on the trailer, but mark was only a phone call away and was always willing to have a look at… Read more

the trailer and fix it on the spot if he could.

i cant recommend these guys more, we are a second generation broad water camper owner.

Thanks Mark.

Troppo M.
Troppo M.QLD2 posts
 

Broadwater Campers The Moreton – After a few years research on forward fold campers (ffc) I finally settled on three that took my interest, so started the phone calls to the three companies, we live in the north qld region and no retailers were available for easy viewing, of the three I had preferred only one really made me feel as if every phone call and questions were most… Read more

welcome this company was and still is Broadwater Campers, the team never once pushed the hard sell ours is better because and when we finally traveled south to the Gold Coast to view their product every question was pleasantly answered with honest answers we were even invited to go view some opposition products before settling for our choice of brand, needless to say after looking at two others the decision to make Broadwater Campers our choice of purchase was very easy, price was great, product is fantastic, sales team are the best of all we dealt with, warranty is fantastic (this was a big plus for us not living local as any issues could be repaired after contacting Broadwater and approval given wherever we were at a suitable repairer) and many other reasons that suited us as well, it has now been three years of ownership and the camper is still looking and performing like new it has had thousands of kms use over highways dirt roads and some semi serious off-road travel and no faults or issues have arisen to date, they are a very strong robust built for purpose camper trailer and I would and most likely will deal with Mark and his team at Broadwater Campers again for our upgrade to a caravan in the next few years, till then we are still having a ripper time with our camper trailer Morty, as we affectionately refer to it, and I can most definitely recommend Broadwater Campers to anyone wishing to purchase a camper or hybrid caravan they are a great team to deal with.

Glen S
Glen SQLD2 posts
 

Great value camper with more inclusions than the others – We have a Moreton Forward Fold Camper from Broadwater Campers on the Gold Coast. Have owned it for nearly 2 years now and use it every 6ish weeks. It has been fantastic and would definitely recommend to anyone that is in the market for a forward fold camper.

Michael
Michael6 posts
  Verified

Broadwater Fraser – We took our new Broadwater Fraser over to North Stradbroke Island for 10 days. First outing and camping at Flinders Beach towing a camper over the beach was a new experience for us. No issues. We had setup the camper in our backyard so we knew where everything went. Had no problems at all. We have two 100ah batteries and they along with the solar… Read more

panel we got as part of the deal kept the Waeco cold. We have added a Projecta 240 volt charger along with a Project DC DC charger. Did this to maximise power. Bit of a challenge wiring the DC DC charger up. Just tight spaces. It also takes solar so we have done without the charger on the panel and used heavier wiring.

The Treg hitch has been replaced with a Hyland hitch which fits a 50 mm tow ball. We have two other trailers and it was too much of a hassle to change tongues. The Hyland does not block the Pajero back door like the Treg did.

The only issue we had was that the tank water could not be used as drinking water. We put two tank loads of water through it and will try bicarb to try and remove the taste.

Overall good value for money.

EOD1
EOD12 posts
 

Great product – We purchased a new Morton last year. It has had storms and some savage roads thrown at it with no major issues. Only one very minor fault - a power switch which could be temporarily repaired and the trip wasn't impacted and the team at Broadwater sent out a replacement which was waiting at home on our return. After sales support is excellent, which is a rarity nowadays.

Sandy
Sandy
 

Made our holidays so easy! – We bought a Broadwater Camper to take the whole family on regular trips away and it has been fantastic! With 2 kids we needed space and storage and we found the Hamilton gave us plenty of room. It has been easy to tow and to put up (which was important to me). We've had no leakage issues and everything has worked as it should. So far all trips have been successful & we would definitely recommend Broadwater Campers as value for money.

Tjhow
Tjhow
 

Practical but! Attention to detail has been neglected – Bought the Stradbroke camper, ideal for a couple to just pack up and get away for the weekend. Very practical and the layout is superb. Fridge location is well thought of, resides beside the cooking area, very accessible for the lighting within the camper and other auxiliary equipment. Trailer tows very well and is a quick setup. Now for the… Read more

Con's, where do I start, straight off the bat to sum it up, poorly executed, cheaply made and construction quality has failed in an eye for detail. First thing I had noticed was the bolt on draw bar, where it mounted to the main section of the trailer, there was a bit of weld which hindered the flush mating of the draw bar bracket to the other mount point (plate) of the trailer, leaving a 6mm gap between the two plates, very high concern for safety. The independent suspension, the trail arm mounts are wider than the trail arms themselves resulting in sideway movement and premature wear of their bushings. The plumbed gas line was fitted with a piece of garden hose as an insulation over the copper gas tubing. Unprofessional!.Next onto the wiring, the switch board, no wires were secured on their mount posts within the main board, (main positive cables from battery and Anderson plug) all wires were loose and was not secure by their securing nuts, another safety concern. Going on, when folded up and it rains, the main tool box leaks, all my camping went mouldy. the main part of the trailer when folded up also leaks, without knowledge of this it could turn into a huge mould situation. I have found due to the design of having the aluminium checker plate inserts cut and silicone into the top of the hard floor, they are not properly sealed aiding in moisture inhabiting the inside of the trailer. All poles and frame work of the folding out part of the trailer are zinc, they have now oxidized and had to be painted or replaced. Once the trailer has been folded out and erected, the checker plate floor is that thin, it has now moulded around the actually brace and frame work that lies underneath. Conclusion floor not recommended for people to walk on that weigh more than 65kg. The rear access flap to the trailer has not got wide enough velcro for securement, and with rain it will leak into the habitable area within the confines of the camper. The luggage frames that bolt to the trailer were twisted and out of square. They also were poorly galvanised and rust had started to form on their exterior. To conclude my review, if you are a DIY person or have an eye for detail, prepare yourself to spend a fare amount of hours to make thing s right with this camper. At the end of the day it will be somewhere to sleep, live and camp in, but be prepared to cope with its numerous flaws.

Gadget Camper
Gadget Camper
 

Tough Off-road Forward Fold Camper, – Bought a Broadwater Morton FF Camper after extensive research. They were very easy to deal with unlike some others. Product is similar to a lot of others on market but could definitely see some subtle differences that made it stand out. Canvas is very heavy duty. Fridge draw could fit our 95L Waeco unlike some. Bed is inersprung rather than… Read more

foam but hard as hell so needs a topper pad. Extra shower water tank is good as you can fill with creek water without contaminating you main water tank. Has bigger water tank than most at 130L. Aluminium poles with snap locks are awesome. Bigger brakes and wheels than some and a high quality charger are a bonus. Wiring was best I've seen and even had an Anderson plug in battery bay for quick easy install of a DC to DC / Solar Reg. As with all new gear, you will need to check all bolt and nuts that aren't fitted with nyloc nuts (thankfully most are). Tighten your wheel lugs after 50 to 100ks and you should be sweet. Only things changed so far: Fit a computer fan & insulated the roof of the fridge box. Changed one 9kg bracket to a 4kg for Les weight and more room. Fitted extra 12 volt socket for TV inside (only has 1 & 1 dual USB inside) and installed DC/DC Charger. For the price they are very good value for money. Highly recommend them, after sales servive has been great so far.

John
John3 posts
 

Good value trailer and fit for purpose – We bought our "Fraser" forward fold camper trailer last November and have just completed a round Australia trip covering some rough gravel and rock roads and 16000kms of bitumen. The trailer performed well. Kept us dry at night when it was rainy and storms on the Barkly Tableland. Handled rough roads well. Cupboard door hinge pins came adrift… Read more

on two doors but I am able to get replacements from Broadwater.

I am very happy with the camper and the service provided by Broadwater.

Crossy
CrossyQLD5 posts
  Verified

Awesome – We have just been on our maiden voyage in our new camper to the to the Cape and the trailer has exceeded our expectations. We have already started planning our next trip. The guys at Broadwater Campers where very helpful and knowledgeable about there campers and easy to deal with unlike our past experience with another trailer manufacturer.

Farmer
Farmer3 posts
 

Broadwater Camper Trailer Tents – Just want people to know if you are looking at one of these that there is no after sale service. As I have use this product only four times since I purchased it two years ago. I have stored this trailer in a dry and shade area. Now the problem is that the strapping, trailer tent cover and tie down lugs have perished. Which is very expensive to… Read more

repair. When I rang [Name Removed] he had very little care factor .Hope this helps with your purchase.

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.