GIC Camper Trailers

it was very easy to navigate the store and find the caravan i was after
the range was good
the product of the the range was also good.

Conflicting information was provided between the Melbourne and Sydney offices which caused some inconvenience and should be addressed to ensure it doesn't happen again. As far as the Dominator is concerned we love it, my sister is an experienced camper and couldn't believe we got what we got at that quality for less than $50k

We’ve had our Dominator for 5 months and just returned from a weeks camping in Kenilworth. We’ve had some minor problems with a failed USB socket, corroded trailer plug terminals and a faulty solar charge controller with damaged the batteries but these have not affected our positive experiences. Please note that although these items are fitted to the Dominator, they are manufactured by other companies. What I cannot fault has been the response from the Black Series after sales team, who have handled my issues in a professional manner. Beyond that, we are extremely happy with our Dominator and look forward to many more memorable trips in the near future.

We bought the Dominator model (with the extras) in late 2020. It came with everything you could want. Camper handles off road great and turns heads. Very happy with the camper.

Good to navigate easy to use
Products Brilliant what else do you need awesome
Very Satisfied with the products great

Tom our sales rep was very helpful and responsive. Trailer is as described on online brochures and specs. Very happy.

I rent this trailer out as part of my business so I have no complaints and neither do any of my customers. It truly is a take anywhere camping setup. I was daunted by the setup procedure especially the awning but the reality is it’s so easy to setup. I usually have the main body up in around 5-10 mins and the awning takes about 15 mins. I would recommend. Great value I believe. What impresses most people is the pull out kitchen and all the storage. Alex and Helen at Black Series Sydney have been so helpful and they are reliable communicators. No complaints at all.

Mary gave us great service and made the whole transaction an easy process, the product quality is as promised can’t wait till we get it to the cape

Very happy with my experience from order to pick up. Great quality camper with all the gear. Staff were fantastic, a pleasure to deal with.

Just wanted to take the opportunity to thank you and the team at Black Series for the completion of our camper trailer order.
From speaking to you on that Saturday morning to delivery and my follow up phone call, you and everyone in between has been fantastic. Black Series has made an advocate out of my husband and I. Your communication has been outstanding and what a bonus that our camper was ready early. We are now able to join friends for a weekend away in 2 weeks.

Pre and post sale service was fantastic. Camper is everything I wanted and has so many extra bits included that make the experience even better.

There was a good selection of camper trailers to choose from and each was explained to us. We provided an overview of where and how we planned to use the camper trailer from which we were provided two sound options. There was no pressure and we were left to decide. All campers looked good and the construction sound.
We are writing this on our first trip and has worked out well.
Neil

I was pretty nervous about buying my first camper trailer, and thanks to Sydney sales person Phillip it was a good experience - he was patient and guided us all the way, even on pickup he was there. Then is Phillip and Black Series.

I have had my dominator for 4 years and used it regularly . I read some of the negative reviews and it’s hard to believe it’s the same product and company .
My dominator has been solid and no issues other than the water gauge not working which was an easy fix due to a bad plug connection in the loom .
It’s been in some serious Vic high country storms , never leaked and stood up to extreme high wind with some ropes . I’ve only had to repack and adjust the wheel bearings once and I’m still on the original bearings and batteries .
Mine was ...

Very happy with our new Alpah Blackseries Camper. Good value for money with plenty of extras. Tows extremely well. Melbourne dealership were great to deal with would Certainly recommend them.