We’ve had our Dominator for 5 months and just returned from a weeks camping in Kenilworth. We’ve had some minor problems with a failed USB socket, corroded trailer plug terminals and a faulty solar charge controller with damaged the batteries but these have not affected our positive experiences. Please note that although these items are fitted to the Dominator, they are manufactured by other companies. What I cannot fault has been the response from the Black Series after sales team, who have handled my issues in a professional manner. Beyond that, we are extremely happy with our Dominator and look forward to many more memorable trips in the near future.

We bought the Dominator model (with the extras) in late 2020. It came with everything you could want. Camper handles off road great and turns heads. Very happy with the camper.

Good to navigate easy to use
Products Brilliant what else do you need awesome
Very Satisfied with the products great

Tom our sales rep was very helpful and responsive. Trailer is as described on online brochures and specs. Very happy.

I rent this trailer out as part of my business so I have no complaints and neither do any of my customers. It truly is a take anywhere camping setup. I was daunted by the setup procedure especially the awning but the reality is it’s so easy to setup. I usually have the main body up in around 5-10 mins and the awning takes about 15 mins. I would recommend. Great value I believe. What impresses most people is the pull out kitchen and all the storage. Alex and Helen at Black Series Sydney have been so helpful and they are reliable communicators. No complaints at all.

Mary gave us great service and made the whole transaction an easy process, the product quality is as promised can’t wait till we get it to the cape

Very happy with my experience from order to pick up. Great quality camper with all the gear. Staff were fantastic, a pleasure to deal with.

Just wanted to take the opportunity to thank you and the team at Black Series for the completion of our camper trailer order.
From speaking to you on that Saturday morning to delivery and my follow up phone call, you and everyone in between has been fantastic. Black Series has made an advocate out of my husband and I. Your communication has been outstanding and what a bonus that our camper was ready early. We are now able to join friends for a weekend away in 2 weeks.

Pre and post sale service was fantastic. Camper is everything I wanted and has so many extra bits included that make the experience even better.

There was a good selection of camper trailers to choose from and each was explained to us. We provided an overview of where and how we planned to use the camper trailer from which we were provided two sound options. There was no pressure and we were left to decide. All campers looked good and the construction sound.
We are writing this on our first trip and has worked out well.
Neil

I was pretty nervous about buying my first camper trailer, and thanks to Sydney sales person Phillip it was a good experience - he was patient and guided us all the way, even on pickup he was there. Then is Phillip and Black Series.

I have had my dominator for 4 years and used it regularly . I read some of the negative reviews and it’s hard to believe it’s the same product and company .
My dominator has been solid and no issues other than the water gauge not working which was an easy fix due to a bad plug connection in the loom .
It’s been in some serious Vic high country storms , never leaked and stood up to extreme high wind with some ropes . I’ve only had to repack and adjust the wheel bearings once and I’m still on the original bearings and batteries .
Mine was ...

Very happy with our new Alpah Blackseries Camper. Good value for money with plenty of extras. Tows extremely well. Melbourne dealership were great to deal with would Certainly recommend them.

service and contact with all company representatives was awesome!! Very knowledgeable and helpful whenever needed!! Product is A1 quality, lots of extras to sort out and organise, cant wait to get away in it!!

Sydney show room is great, plenty on display and well worth the trip from the central coast. The staff were able to help with all my questions and had good product knowledge. Pick up of camper was nice and fast with no issues. No problems with the build quality and we have enjoyed 3 successful trips before covid 19 stopped everything, one weekend in the pouring rain with no leaks.

Good communication regarding the camper trailer order.
Booked pick up but was postponed twice by black series but understandable due to the current circumstances.
Great information provided on how to maintain and care for the camper trailer.
Overall impressed with service.

My husband and I were lucky enough to take ownership of our classic fold this past weekend. While the handover was smooth and quick, communication in the lead up to this was very disappointing. It seems that the advertisement stating immediate delivery was not true as we waited just on a month and we were the ones making contact with Black series to find out which stages we were at etc...
Can’t fault the product so far, it tows nicely and was easy to set up!

From walking into the showroom in Warwick farm I found staff to be helpful and knowledgeable which wasn't always the case with other camper companies we had visited. This was probably a major factor in our decision to purchase a dominator forward fold camper. After getting camper home found a damaged tyre which was replaced immediately again all staff involved couldn't have been more helpful. Due to the circumstances have not been able to use the camper yet so this part of the review is off the purchase experience only. How we rate the camper will come after a few trips.

For our family of 4 the Classic Double Fold camper is the perfect choice. Simple to hook up and hit the road. The Double Fold is easy to set up and offers an amazing amount of space inside. Really happy; holidays cant come fast enough!

Staff were helpful from the start. Great range of trailers and staff focused on the right trailer for you, not the highest price. Pleased with our purchase and the quality of the build