Goldstar RV

Goldstar RV

 Verifiedgoldstarrv.com.au
Goldstar RV
3.7

99 reviews

PositivevsNegative
67% · 6628 · 28%
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Return Claim MadeYes · No
Warranty Claim MadeYes · No
Product Quality
3.9
Customer Service
3.7

Reviews

99 reviews
Philip R.
Philip R.
 

Gold star don’t stand by there product !

We have a two year old gold star library tourer. The caravan external wall and roof has started to delaminate and bubble. After 6 months of painful phone calls and emails. Which no one ever gets back to you. One employee Jacob told me they had a bad resin problem. We have just been told that it’s the characteristic across many of there models.and they can’t do anything for me ! No a good customer service at all and they don’t not standby there product or manufacturing processes. We are left with a caravan with bubbles and delaminate panels. Which will compromise the structure and safety of the caravan. Show details
Keith W.
Keith W.
 
Product Quality
Customer Service
Never again
Never againNorthern Territory
 
Product Quality
Customer Service
Jodie R
Jodie R2 posts
 

Fuse box

Where is the fuse box located in a goldstar 2016 Caravan. 20ft
Pegz
PegzIllawarra, NSW
 

Maverick

The team at GoldstarRv made the whole process easy from the start. We chose to pick up the new van and tow it back to Wollongong. We stayed two nights at Christie’s beach 5 minutes from the sales yard. We had some minor things happen. GoldstarRV had it all fixed immediately and we set on our way home. Van tows like a dream. Thank you Jacob and Sidney for an excellent handover even in the rain. I would recommend them Show details
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Danny Di Biase
Danny Di Biase
 

our new 19’ liberty caravan

Jacob was excellent from start to finish in looking after us and sharing his knowledge

Caravan has lasted trip from Adelaide to Weipa with some minor issues which goldstar are looking at as we speak

The caravan itself had all we needed and service has been great. Will recommend them Show details

Product Quality
Customer Service
Ray
Ray
 

Never again

Purchased a maverick from goldstar. Up untill we signed the dotted line it was great. After signing and paying our deposit the communication stopped and the lies began. Months later still fighting this battle with repairs and not having our caravan yer. Now having to take legal action to try and recover our family savings. Let the fight begin and wish us luck. Never ever again will I purchase anything from goldstar RV. Happy to talk to anyone that wants to hear more about our experience. Goldtsar RV has washed their hands. And continues to avoid contact. Show details
Ernie l.
Ernie l.
 

19.7 ft Maverick

The team at Goldstar made the whole process easy from the start. We chose to pick up the new van and tow it back to Sydney. We stayed two nights at Christie’s beach 5 minutes from the sales yard. As with anything new there were some minor things. Goldstar had it all fixed immediately and we set on our way home. Van tows like a dream. Thank you Jacob and the rest of the team. I would recommend them
every day of the week. Show details
Don F.
Don F.3 posts
 

Love our Goldie

Have owned our 19.6 Liberty for nearly 2 years now. A few minor problems when getting re registered in WA but Goldstar paid for everything needed ie protective edging around stove to meet plumbers requirement. Our water gauge stopped working but a trip on very corragated road fixed it (sender must have been stuck) . It travels extremely well on all sorts of roads, is well insulated and have not had any leaks. Other owners in caravan parks are surprised at what it cost, extremely good value for money.
When I have contacted Goldstar the reply has always been prompt and helpful.
Pleased to recommend . Show details
David A.
David A.2 posts
  Verified
Product Quality
Customer Service
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Stewart
StewartMetropolitan Adelaide, SA2 posts
 
Product Quality
Customer Service
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peter
peterMurrumbidgee Region, NSW2 posts
 
Natalie
NatalieMetropolitan Adelaide, SA3 posts
 

Best Family Van supplier on the Market 10/10

Bought our 20ft transforma triple bunk semi off road. All the bells and whistles. 60k on the road. Absolute best price and top quality. Miles ahead of Jayco and the like for quality. Don’t go anywhere else. 10/10 Show details
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Dean
DeanGreater Melbourne (Inner), VIC2 posts
 
Shane
ShaneMid North Coast, NSW
  Verified

Questions & Answers

James S.
James S.

How to remove the washing machine

Scott B.
Scott B.

I’m looking for the electrical schematic 17.6 RV liberty tourer 6/2023

Andrew
Andrew

Hi I purchased a 19.5ft liberty awhile ago just took it out for a test weekend now issues I found bare in mind I was given no instructions first no hot water on mains water only on tank water seems stupid next no power at power points on battery but tv, fridge,pump etc work need help thanks Andrew

Don F.
Don F.  

Power points are only 240v when connected, tv, pump etc are all 12v. Have you switched heater on. Suggest you join Facebook page "Goldstar RV Owners group" Lots of help from members

David A.
David A.  
Andrew
Andrew  

Thanks guys I sorted the hotwater issue yesterday as I bought van second hand with no instructions found heater switch and marked it....so if you wanted to go free camping I would have to run a generator to use PowerPoints??

See all Goldstar RV questions

Details

CategoryPhysical Shops and Caravan & Camper Trailer Shops
Seller Type Manufactures Own Products
After Sales ServiceYes
Manufacturer Warranty1 year(s)
Visit official website

Contact info for Goldstar RV

Mon9:00 am - 7:30 pm
Tue9:00 am - 7:30 pm
Wed9:00 am - 7:30 pm
Thu9:00 am - 7:30 pm
Fri9:00 am - 7:30 pm
SatClosed
SunClosed

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