Every thing I need to reside in
Very easy I did most research with the help of Jaocb. All questions as answered well.qlso no ease when I asked for an extension for my layman.great service
Well done jacob
LUXURY AT AN AFFORDABLE PRICE
Firstly Jacob is a very good salesman & funny having only just picked up my 19.6FT Liberty van everything looks good cant wait to take it away . Jacob was very good at explaining all facets of the van Bonus is i got a very good deal on price. I will review this again after i have used it.highly recommend Gold Star at REYNELLA
Motel on wheels
In January 2020 we took possesion of a Goldstar 17'6 Liberty Tourer with dual axle that we had as a special order. We were very pleased with the whole process, we were very well looked after from the start to finish. Kelly and everyone at the Reynella show rooms were so helpful and friendly, they allowed us to visit as often as we needed to and for us to look at the vans wih other family members to give them an idea of what we were purchasing. The office staff at the factory and Sydney who handed over our new van to us were also great and very...friendly and helpful. We were told that it would take 22 weeks to build and it was definetly ready in that time frame. We love the van , it tows well behind our Prado. It is well made and feels like a motel on wheels. We consider this van to be very good value for money and are pleased with the workmanship and would not hesitate to recommend Goldstar to others
The reviewer stated that an incentive was offered for this review
Above and Beyond service
From the time we arrived in Reynella we where had nothing but first class service from the sales team who firstly was able to sell on consignment my old pop top. We where shown a few vans that suited our purpose under no pressure we went home and decided which van we would buy at a very good price. The van we chose had everything we needed and more for free camping. However that's where the fun started we got home, the van tows extremely well even when the trucks are going by. After a week or so we noticed a problem with exterior cladding so I ...rung factory and was told no problem could I please bring back after xmas break, I agreed to this and returned van a couple weeks after xmas all the time thinking oh my this will be ongoing I will be back again and again. Well a week later a message please come and pick up van so on a arrival was told sorry for taking so long short on staff, the only way I was able to find van was the keys in my pocket fitted the gas bottle holder its completely a new van perfectly fixed, so that's my story would I recommend yes, would I buy another van yes, very pleased and happy. Further trips have revealed no problems.
Goldstar Liberty Tourer
I picked up my van in November 2019 on a 46 degree day. I was shown over the van and everything worked perfectly. I towed it back to Sydney and it towed beautifully.
They also did some modifications at no cost. Everything in the van is top quality. I’m very impressed with the fit out quality especially for the price. Everything else I looked at was at least $20k more and in most cases not as good.
So far I can’t fault the van in any way.
Love the shower, toilet, very comfy bed, kitchen, storage...... in fact everything suits our needs perfectly. I would certainly be happy to recommend this van.
Please note I was not given anything to write this review
Please read the bad reviews and not only the 5 star ones. My Van has been paid up to date emails has been send and no reply. It’s been 6 weeks overdue. Be careful dealing with this company. I am on the edge of taking them to VCAT. They still have my dep. which should of been refunded by now. Still no answer about that to. Be careful for [Name Removed] he is the biggest liar and will ignore you after dep. has been received. All I am saying be careful before going with this company. You will sleep in swags as that is what I had to do for my plann...ed December holiday. I bet you they will not comment on this review as I have emails of empty promises. As of today still no caravan and no reply email. Thanks [Name Removed] and [Name Removed] for absolutely make this experience and bad one for me and my family.
- Verified customer
Goldstar Liberty bunk Van
Drove to Adelaide from Sydney to pickup the van
Was very happy with the quality of my purchase
Towed van back to Sydney , it towed beautifully as good as any van ive had
Sales person Kelly was a great support through the whole process and delivered on her promises
Goldstar liberty 17.6ft Great value for money caravan by Ian B 22 Dec 2019
Good value for money everything, works perfectly and is easy and stable to tow. Very good appliances, large shower in the on suite, nice finish all round. We had it modified to suit our specific needs and Jacob and the team were great arranging our modifications. Very happy with our purchase.
Good customer service
Sales manager Jacob was extremely helpful in the design layout of our new van.
Build quality is very good solid frame and chassis. Excellent appliances and fittings. No trip yet but on 50 km trip home towed straight and true up to 105 kph on expressway. Detailing for delivery could have been better, and some penetrations will need better sealing, overall I am happy this van will meet our expectations. I would recommend to potential buyers. 21 ft liberty tourer with independent suspension.
- Verified customer
It is perfect caravan for perfect trip
After 3 month of traveling with my family in gold star caravan I am very satisfied and continue for 3 month more.
The caravan have all that is needed for long trip around Australia
Great value for money
We've owned a number of caravans over 40 years. The Goldstar Liberty Tourer's under carriage and chassis is the strongest of any of the vans we've owned. The customer service provided by Jacob was excellent. The van is very well appointed inside with the same quality apliances found in the more expensive vans on the market. Highly recommend Goldstar RV.
We were very pleased with the service we got from jacob and the van is exelent going away in it soon .
The place was easy to find and the range to look at is exelent
Great Van and Service
Recently purchased Goldstar RV Maverick 20ft
The experience with sales Kelly / Eddie in finance made the process so easy no stress and a pleasure to deal with.
The van is solid and well made and finished well inside and out .
My first trip on 80km of gravel towed well. No probs
Looking forward to get away more
Thanks GoldStar and Team
Goldstar RV Caravan
I got my Goldstar RV Caravan 12th May 2016. I cannot fault Goldstar RV. Any time there has been a Warranty issue they have bent over Backwards to fix it.
I got my Van back from Goldstar RV. I could not be more pleased. They just done everything to my Van. They re- did the Electricals, Cladding and anything else they could find that was a problem. I asked them to do a few extras which I negotiated a price. They done what I asked and when I asked to pay for it. The reply from Petra "you have been such a good and understanding customer there wil...
Similar issues; but not as bad as yours
Did you go as far as Fair Trading to get things rectified? I am looking at these options. There is a staff person that is very helpful; but her bosses are as handy as an ash tray on a motor bike. My van was supposed to be ready to go; but took 2 months to get to Qld. It wasn't filthy; but it wasn't detailed either. My van is different to the original photos as well, & it looks like it is a couple of years old; but plated 2018.
July 21st 2019 Update: Great to hear good comments - not my experience
We have had our van for nearly 12 months, but ...can't use it. The incorrect compliance plate was applied & now the van is illegal due to weights. I agree with the comments that Shane & Petra try to be helpful, but their hands are tied by Management. I have taken Goldstar RV through small claims & currently have an unpaid default of $3.9k against them (still not paid), plus I am waiting on warranty issues to be resolved. I wish I had the same experience as all of you, as the van would be magic if we could use it.
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Questions & Answers
what is the goldstar liberty tourer like
Polka P.Goldstar RV
Hey Nigel, thanks for your inquiry. The Goldstar Liberty Tourer is a lightweight, easy to tow caravan built using aluminium frames and high density compressed foam inside a one piece sandwich panel construction for the walls and the roof. Depending on the size, it can easily be towed, already set up for free camping and has industry standard appliances, fittings etc. Cheers
Would anyone recommend a goldstar R V
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