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Goldstar RV
4.0 from 49 reviews · View Statistics

Reviews

  • Product Quality
    4.2 (36)
  • Return Claim MadeYes (3) · No (33)
  • Customer Service
    3.9 (38)
  • Warranty Claim MadeYes (9) · No (27)
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brian n
brian n
  • 2 reviews

Value for money very helpful love the van (20ft maverick)

published

Have a few minor water problems witch is being fixed (MICK there wa repair man is a pleasure to deal with) if you buy any new van you can expect a few problems its how its dealt with buy the manufacture GOLD STAR have been great. I have had a DEXTEResc fitted $1500 well spent the van tows well but the west coast can be windy at times. People in my area who have a c/van are all impressed with the van.

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Ralph
RalphSydney Surrounds, NSW

Home is where we park it

published

We have had our 18ft Maverick for approximately 4 months. From the moment I picked it up from the Goldstar factory with the handover by Sidney...I have been impressed every step of the way. The Van decor, inclusions were all to myself and my wife's satisfaction. We have taken the van on numerous weekends away and have not been disappointed at all. It tows well both on road and off. Sue from Goldstar made the purchase easy and worked with our requirements ensuring we were happy each step of the way.
Ralph and Julie

Product Quality
Customer Service

Awesome built

published

Great vans . We got ours a few months back and it has been great . Pleasant experience . Would suggest this company to others .

Product Quality
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Rick
RickPilbara, WA

Love our 18 foot maverick

published

Had it 8 months and no problems. Kelly was great to deal with and easy to talk to. Very helpful.

Product Quality
Customer Service

Goldstar RV 20 ft family van 2019

published
Product Quality
Customer Service
Marie
MariePerth, WA

Love our caravan

published

We picked our van up on Saturday 13th February and we couldn't be happier it was exactly what we wanted and buying without viewing is always a risk but I must say we were over the moon with our Caravan
A big thanks goes to Kalyani (Kelly) for your wonderful service it has been fantastic, from all my emails to yourself you had them answered in no time. You have kept us informed throughout the process from start to finished until the arrival to Perth - Awesome job !

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Wilson Paul
Wilson PaulMid North Coast, NSW

Gold Star Maverick 21 foot

published

Easy to navigate store
Very satisfied with range of product
Quality of product very good and solid. Great modern interior and exterior.

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Ian
IanMetropolitan Adelaide, SA

Great van, very happy with it

published

Good van at a great price, good quality appliances all work well. Use the van regularly and never had any major issues. A coupe of minor issues identified soon after purchase were quickly rectified by Shane and Sid. Kelly was great to deal with and made the purchase easy.

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Troy
Troy Perth, WA

Not happy at all

published

Still waiting on warranty work to be carried out , and know the microwave fell off fridge and onto the floor

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We love our new caravan. Thank you

published

Thank you to Kelly for making our sale possible. She was a great help and nothing was too much trouble

Product Quality
Customer Service

Don't buy from this company

published

Water tank has crack in it from rubbing on axel , water flow very bad , legs don't wind up or down , bought van august 2020 opened cupboards half way on our trip and metal shavings everywhere , happened 3 times over our trip, sent pics to Goldstar , didn't reply to my emails no apology nothing, issues know with water flow , legs , cracks in tank i sent pics and emails no replies . have put in the hands of consumer protection, they said must repair , replace or full refund

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Product Quality
Customer Service

worst after sale service and no hand over. first time towing the wheel fell off. no help.

published

don't buy a caravan from this company you will be sorry.
brand new, wheel fell off 2hrs up the road with no hand over from the company.
Goldstar rv

Product Quality
Customer Service
michael
michaelMetropolitan Adelaide, SA

I have owned a liberty now for 2 years

published

still a great van with beautiful interior and strong exterior .I found it great value for money and tows really well. all warrantee work done promptly with no fuse . had a water leak and a battery charging problem all fixed.

Product Quality
Customer Service
1 comment
Goldstar RV
Polka P.Goldstar RV

Hi Michael, Thankyou for the wonderful review. We really appreciate you taking the time out to share your experience. Thanks again for choosing Goldstar RV!!

Dougie
Dougie
  • 2 reviews
  • 3 likes

Laminex changed colour, no back up service

published

My sister and brother in-law bought a new Goldstar van and have had nothing but grief with the interior colour and lack of backup service. Their mental health is suffering.

Product Quality
Customer Service
1 comment
Goldstar RV
Polka P.Goldstar RV

Hi Dougie, We would like to apologise for the negative experience. We'd like to learn more about the situation and make things right. Please email us admin@goldstarrv.com.au. Thanks

Gold Star caravan review

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Product Quality
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Questions & Answers

Andrew Matthews
Andrew Matthews asked

I have a issue with the 12 volt system. Everything just stopped working on the weekend. I have gone over everything i can find in and out of the van. Its like a fuse is blown but i carnt find the fuse. Can you help me?

No answers
Leslie M.
Leslie M.asked

Toilet doesn't flush. Can't find a fuse even though thetford say it resets itself.
Strip led lights not working and no light on the rocker switch. Does this have a fuse?

No answers
Troy
Troy asked

Have lodged a complaint to consumers

No answers
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Details

CategoryPhysical Shops and Caravan & Camper Trailer Shops
Seller Type Manufactures Own Products
After Sales ServiceYes
Manufacturer Warranty1 year(s)
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