Goldstar RV

⭐⭐⭐⭐⭐ 5 Stars – Fantastic Experience with Goldstar RV and Jacob! Recently purchased our Goldstar RV Liberty 19F, and I wanted to give a big shout-out to Jacob for making the entire purchasing experience such a positive one. From our very first conversation, Jacob was fantastic to deal with. I had plenty of questions about the caravan, from… Read more

specifications and weights through to accessories, upgrades and all the little details that come with making a big purchase like this. Nothing ever seemed too much trouble, and Jacob was always happy to answer questions, provide information and work through different options with us.

What really stood out was how patient, approachable and accommodating he was throughout the process. There was never any unnecessary pressure, just genuine assistance and a willingness to help us get the right setup. He was also very flexible while we worked through the finance side of things, which we really appreciated.

As for the caravan itself, we've been really impressed with the overall build quality and finishes. The Liberty 19F presents extremely well, with a great layout, modern styling and plenty of attention to detail throughout. The cabinetry, fittings and overall presentation give the van a quality feel, and we're genuinely happy with what we've purchased.

As with any new caravan, there have been a couple of little things to work through, including a splashback that still needs replacing. However, this hasn't taken away from our overall experience, and we're confident it will be sorted. It's reassuring knowing we have someone like Jacob to deal with when these things come up.

Jacob also went out of his way to put together a great package and work through our requests, including additional accessories and a few things we wanted addressed with the van.

Buying a caravan is a pretty significant investment, and having someone who's easy to communicate with, transparent and willing to go the extra mile makes a massive difference.

We're really happy with our Goldstar RV Liberty 19F and can't wait to get out there and make some memories!

Thanks again, Jacob, for all your help and for making the whole experience an enjoyable one. Would happily recommend Goldstar RV and Jacob to anyone looking at purchasing a new caravan!

The pickup of our 23ft Goldstar was really awsome, Jacob and staff at Bullsbrook Perth WA, were all amazing. The caravan is our home, and everything has been exceptional, finding the storage perfect, all amenities are so user friendly. We are very excited to further our plans and journey. Thankyou Jacob, who has been super helpful with some small cosmetic issues,.

GOLDSTAR 2021 liberty tourer with double bunks. 62,490k – $6000 deposit given 30th Aug 2021. Received my 2021 family liberty tourer ($60k) on 11th March 2022. I was told it would take 4-6 weeks as i picked one already mostly built. had a very very bad experience dealing with Goldstar sales. At last the Caravan arrived at the depot south of Brisbane. It looked great. However I had no instructions at all… Read more

and struggled to even unlock the front door. it was missing the gas bottles. I was later told to go buy my own and Goldstar would reimburse me ( they did). The caravan was just like the photos and I was very pleased with the appearance inside and out. I found deep scratches in the boot tunnel and was later told Goldstar were not going to do anything and wondered what I was wanting from them? was later told a replacement would be sent to me for the liner ( never was). Had to ask for instructional videos even though I had been promised personal online walk through. None of the videos matched my model. On the first night away I tried to fill the Water tanks and water was leaking under the caravan, broken pipes and hoses. Queen bed was rock hard couldn't sleep. The awning was not attached at one end and leaked when rained. I contacted Goldstar. Its been 12 days and Have had no support or assistance. 19th may 2022 was finally contacted from Goldstar and asked to provide quotes for the repairs and Goldstar would cover the cost upon their approval. I have had additional issues with freezer not working, and more unmentioned things that need to be repaired under warranty. nothing major. So i have sent multiple emails including a quote from a professional caravan repairer to Goldstar and have heard nothing back other than Goldstar will look into it?. update 7th June. I finally had the repair quote approved for $660. I paid the repairer myself and was reimbursed the $660 after a few phone calls and emails. UPDATE 24TH JAN 2023. I have found paint is now perishing on the composite finish at the front of my van, the freezer is still not working ( or replaced) and the mirror lighting in the bathroom is not functional. I am trying to be patient with Goldstar to get these things repaired through 3rd party quote approvals. Each time I have to take my caravan for a quote I have to take time off work. They have denied the first paint repair quote to remove full panel and respray then re install. . As Goldstar want cladding to go over the paint not the paint resprayed. the company refused to quote such a repair as they said that is not how to fix the paint issue. When i had the van road worthy tested for the QLD rego transfer, holes were found behind the a frame on the structure and Goldstar would not help and i had to pay to have panels laid over it. In addition one of the brakes had been installed backwards causing the wheel to not turn smoothly ( how it passed the initial road worthy is SA baffles me) , I did quite a few trips like this before it got fixed after the road worthy. Goldstar reimbursed me only for the brake repair $325 . 20th march 2023. Goldstar have rejected the second quote to repair the paint issue going on 6 months since first reported the paint issue the company also said that placing cladding over the affected area is not how you fix the paint issue and refused to quote that type of fix.. Goldstar said they will look into and let me know I have had no reply from Goldstar. Still have a faulty fridge/freezer after one year. UPDATE 27th JUNE 2023 , still no word from Goldstar concerning the rectification of the paint peeling of the composite. I have noticed after just one year the Goldstar stickers are coming off also on the rear of the caravan looks awful. I keep the caravan covered, The exterior handle has paint peeling off too. I had to respray the A-frame as the paint had peeled off and was rusting. .I contacted ACC and QLD fair trading as I wasn't hearing anything back from Goldstar., within 24 hours of fair trading getting involved Goldstar have immediately reached out to me with the offer to repair the paint but only a respray of the area not the whole panel also have booked in a fridge guy to quote a repair. If the paint repair is obvious it will de-value my caravan . I'm starting to regret this purchase now. Also they sent the wrong mirror ( just a plain basic mirror) instead of the one with the touch sensor and lighting feature. for a repair quote , I am waiting for Goldstar to send the correct mirror. We also never used the stove until our last trip ( just after the 12 month warranty) and the cooling fans must hit something as the noise is so loud we cant use it. sigh.

Thanks to Jakob and his team on delivery of our new 20ft Platinum. Everything working as it should and very happy with the fit out and handover of the van!

I was after a toy hauler so I could carry bikes for myself and my 2 boys and take the family away. I went to 3-4 other brands first and then Goldstar RV popped up. The price was much cheaper than the rest so was hesitant. They were based in Perth so I thought I better take a look. I arrived at the yard and met Jacob. Great guy. The other caravan… Read more

salesmen I had met put me off in about 2 minutes with there BS. Jacob was great and straight to the point. After organising what extras I wanted it came in $10k less than the previous one I was nearly sold on. Luckily I didn’t go with that one as they just went in to administration! About 6 weeks later picked the van up and couldn’t be happier. Everything was as I was hoping and would definitely recommend over some of the more expensive brands. Great after sales service too. Thanks Jacob and Maria!

We love our little home on wheels . My husband grew up caravanning but it’s a first for me and we couldn’t have chosen better . I haven’t had to compromise on anything as this van has it all and I’m loving it ! Show details

Big shout out to Jacob and the Bullsbrook team for outstanding service, we are delighted with our new van and all the quality extras provided, a few teething problems as expected with a new build but after care service from the Goldstar team has been excellent. Highly recommended checking these vans out excellent value for money. Show details

Bought van a week ago and i love it , had little issue with a shower leak but they were on to it straight away and was only a minor fix but speedy resolve all the came , Maria from customer service was very nice to deal with and very speedy on the answering of emails and all out pleasure to talk to . Thank you goldstar team Show details

The whole experience with Goldstar was fantastic, from first inspection, right down to picking it up. Jacob & the team were so easy to deal with. Even a small issue a few months later was handled extremely well and efficiently by Maria from Goldstar and they were very obliging. Show details

Picked up our new Goldstar caravan a couple of weeks ago and we absolutely love it. The sales rep Harvey that we met at the Adelaide Caravan and camping show was fantastic, every change we wanted to make during the build he took care of it for us and made sure it was exactly what we wanted, even when we changed our minds a few times. Andrew who… Read more

took care of most of the build in Adelaide and did an absolutely 1st class job, it looks exceptional inside and out and his handover was well explained for a novice like me and very thorough. We just took it away for our 1st trip ever towing a caravan and had the best time, it tows so easy and looks a million bucks. Could not be happier.

Great service from start to finish. We absolutely love our 21ft multi terrain Goldstar Caravan — the quality and layout are fantastic for the value and it’s been a dream to use. A special mention to Jacob from Bullsbrook, who was amazing to deal with. Super helpful, knowledgeable, and genuinely went above and beyond to make sure everything was right. There has been no issue dealing with the head office over east Show details

Leaking Washing Machine & Service Manager Andrew provided advice to undertake self diagnosis & temporary repair until workshop booking is available. Customer Service Maria provided prompt written information every step of the way with updates every few days responding to enquiries regarding replacement / repair / warranty. They even provided an Operation Manual in English to assist. Excellent customer service & repair support from Goldstar RV.

We have been happy with the price, quality and service provided when purchasing our Goldstar Caravan!! Show details

We needed to downsize our caravan as we start our new journey of "Empty nesters". We looked around for a few years. Umming and erring on whether to go new or second-hand. We knew what we wanted, the single axle, an ensuite with a separate toilet &… Read more

shower, washing machine (optional) full size, rear door and an ATM under 3T. Voila, the Goldstar 17.6ft Liberty Tourer fitted our description.

Jacob and sales team were great (WA). They entertained us well. Jacob, although busy, took the time to attend to all our queries. We did not get much of a hand over as there was a bush fire headed in our direction and the alert was given to evacuate. Living about 2 hours from the Goldstar yard, I was not about to come back another day. "We'll figure out how to use this van". Before towing the van away, Jacob stressed to retorque the wheel nuts after X number of kilometres. The after sales care was good as well. Jacob and the staff over in SA were quick to respond to all my queries. Well done to the staff at Goldstar. I have read a lot of reviews about other dealers not being helpful with after sales care.

I found a clip on Youtube where a car had hit a Goldstar caravan in the front corner and barely damaged the van. Caravans are known to just about disintegrate upon collation. But this Goldstar put a pretty good impression on me for durability.

Towing & parking was a breeze with this smaller van. Our vehicle used a lot less fuel compared to the dual axle van. Our new van was comfortable and we feel it is the right size for the two of us. Interior lighting is literally brilliant. Super bright! Great for our aging eyesight. We love the size of the fridge/freezer and it worked efficiently compared to a 3-way fridge/freezer. Although we are quite happy with this van, we did face a few minor issues. Hence the 4-star rating.

Vertically challenged people may find the microwave a bit high for use. NB: all we added is a sway controller, 2X fans and a DC/DC charger. Not a great deal of extra weight. But the tare is heavier than what is stamped on the VIN plate. The ball weight is on the high side when both water tanks are full. We need to be creative when we load this van. The single axle behaves like a seesaw. The Alko rubber suspension is at its max rating of 2500kg as this van has an ATM of 2500kg. Unfortunately, unlike coil suspension, the torsion rubber suspension cannot be upgraded as Alko does not offer any upgrades for rubber torsion.

Was so excited to buy our first ever caravan 19.4ft Maverick 2023 model in WA so we can travel around Australia but we ended up at our property in Far North Queensland We had some minor hiccups with communication and safety issues from the dealer in WA but hubby rectified that and fixed the problem plus we had to wait for a number plate that… Read more

hadn’t been fixed to be sent from SA to WA which we couldn’t understand why it wasn’t already registered in WA Only had the caravan nearly 2 months now and found some things wrong with the inside of van that hadn’t been fixed When it was time to go pick the van up after being told it was going to take 5 weeks to fix and get it up to scratch as it wasn’t a brand new van and paid the same price we were there for nearly 5 hrs waiting to take the van home and still they were fixing things on it Poor work ethic on their behalf in Bullsbrook WA Rang Goldstar in SA and told them that the faucet in the shower has a crack through the middle so they sent me out a new one to replace The led light stripping is coming away from where it’s placed but that’s minor and we can fix that Now we are in Qld we have to go through the process of getting a gas certificate a roadworthy certificate and a HVRAS due to their laws here in Qld The only other problem is that we have to upgrade the solar system as it isn’t enough to get us through one night due to them being a 100 wattage each but in all honesty the van is quaint next van we will get will be a bit bigger as it does get a bit tight in some places