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Goldstar RV
3.8 from 17 reviews

Reviews

Review distribution

5 star
11
4 star
1
3 star
0
2 star
1
1 star
4

  • Verified customer

It is perfect caravan for perfect trip

published

After 3 month of traveling with my family in gold star caravan I am very satisfied and continue for 3 month more.
The caravan have all that is needed for long trip around Australia

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Date PurchasedApril 2019
Store LocationInternet
See all answers

Ross and Ellen

Ross and EllenWheatbelt, WA

Great value for money

published

We've owned a number of caravans over 40 years. The Goldstar Liberty Tourer's under carriage and chassis is the strongest of any of the vans we've owned. The customer service provided by Jacob was excellent. The van is very well appointed inside with the same quality apliances found in the more expensive vans on the market. Highly recommend Goldstar RV.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Date PurchasedAugust 2019
Store LocationGoldstar, Adelaide, South Australia
See all answers
Roger

RogerSouth East Queensland, QLD

Poor service

published

Didn't get back to me after 2 emails. Poor and unprofessional service, I will never deal with this company again and will tell all my associates the same. Can't understand why people are so ignorant.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Goldstar RV
Polka P.Goldstar RV

Hi Roger, Sorry to hear about your bad experience. If you'd like to discuss this further please contact me at polka@goldstarrv.com.au, look forward to speaking with you.
Thanks

Exelent

published

We were very pleased with the service we got from jacob and the van is exelent going away in it soon .
The place was easy to find and the range to look at is exelent

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Date PurchasedAugust 2019
Store LocationSouth roag renella
See all answers

Brad Clements

Brad Clements

  • 2 reviews
  • 2 likes

Great Van and Service

published

Recently purchased Goldstar RV Maverick 20ft
The experience with sales Kelly / Eddie in finance made the process so easy no stress and a pleasure to deal with.
The van is solid and well made and finished well inside and out .
My first trip on 80km of gravel towed well. No probs
Looking forward to get away more
Thanks GoldStar and Team

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Date PurchasedAugust 2019
Store LocationOnline
See all answers

GregoryR

GregoryRSouth East Queensland, QLD

  • 7 reviews
  • 7 likes

Great Product - Highly Recommended

published
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Date PurchasedNovember 2018
Store LocationGoldstar RV Adelaida SA
See all answers
1 comment
Goldstar RV
Polka P.Goldstar RV

21ft ensuite bunk liberty caravan

published

We have really enjoyed the liberty caravan. Fitted with all the big brand accessories, you really see the value for money.
Love the customer service when we purchased it from Kelly.

We expect to have many years of travelling with this caravan.


Goldstar 21 Ft Liberty Tourer

published

Just ordered our Goldstar 21 Ft Liberty Tourer

Dealing with Jacob has made it an easy and enjoyable process, Getting all our wants included has has been very exciting. Cant wait to get out and about in our GoldstarRV

Mark and Deb

Melbourne

Peter Philliponi

Peter PhilliponiSydney, NSW

Goldstar RV Caravan

published

Hi all had our new gold star for year now haven't had problem with it just setting it up ready for n

published

We cant ho to store easy has live in Tasmania closets is Melbourne but we are Very satisfied with our van agent and after sales seivice .


Col Forsytg

Col ForsytgWide Bay-Burnett, QLD

Similar issues; but not as bad as yours

published
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeYes
Date PurchasedAugust 2018
Store LocationGoldstar RV (Qld)
See all answers

KymL

KymLAdelaide

  • 2 reviews
  • 1 like

Great caravan very happy

published

We have had our van for for almost 12 months done many trips long and short and have loved every minute. Found a couple of minor defects which were promptly repaired under warranty.


Worst service ever

published

The caravan is about 4/10 totally different van than I ordered and the photos they sent, big bubbles in front of roof, leaks in front cupboard and front boot so fast it’s like a hose, blew 2 tyres after about 6000 km ( not happy) lots of smaller issues, wasn’t ready on time, payed more for freight than I was told, van was filthy when I got it. There’s not enough space on this page to mention the terribly bad service and lies.


Deli

DeliAustralind

Bad caravan and sales team

published

After a long process of checking out other caravans, we decided on a Goldstar from Adelaide, the sales man seemed really nice in the beginning. But I find him to me the biggest con artist. When the caravan was finally delivered after waiting 3 months from deposit which I was told would only take 3 weeks it came with lots of things missing that were written on the contract, plus some broken items, this was meant to be new. I wouldn’t advise anyone to buy from them. Plus we have lost our deposit, which I have been fighting about with them.

Value for money

published

I have a 2016 19.6 semi off road Goldstar RV. I have not had any issues with it, it tows fantastically and everything works. A similar speed can would have cost me $15-20 000 more. As a South Aussie I also love the fact that the dealer is local and approachable.

  • Verified customer

Very Happy Camper for over a year now !!

published

jackedoff

jackedoffPerth, WA

  • 28 reviews
  • 140 likes
  • Verified customer

No Gold Star for Goldstar RV and Caravans!

published
2 comments
jackedoff
jackedoff

Phew-thank you for your very informative review. We live in SA and were considering a Goldstar but I think now we are going to look further afield. Not prepared to waste our hard earned money on a company that doesn’t put their customers first!

jackedoff
jackedoff

We have paid to have the van fixed ourselves, to make it safe and have sold it. It was a bad reminder seeing it everyday. It's put us off from caravaning, ever again.
Goldstar RV are crooks. The New Consumer Laws are going to fry these mongrels.

Questions & Answers

Nigel J.

Nigel J.asked

what is the goldstar liberty tourer like

2 answers
Goldstar RV
Polka P.Goldstar RV

Hey Nigel, thanks for your inquiry. The Goldstar Liberty Tourer is a lightweight, easy to tow caravan built using aluminium frames and high density compressed foam inside a one piece sandwich panel construction for the walls and the roof. Depending on the size, it can easily be towed, already set up for free camping and has industry standard appliances, fittings etc. Cheers

Nigel J.
Nigel J.

Who are you


Thomasina M.

Thomasina M.asked

How do you fill both water tanks on a 2014 explorer caravan filled one but does not go into other tank

No answers

Jan S.

Jan S.asked

Would anyone recommend a goldstar R V

No answers

Get an answer from our members and Goldstar RV representatives

Details

CategoryPhysical Shops and Caravan & Camper Trailer Shops
Contact Number 1 300 849 146
Address137 Old South Road, Old Reynella South Australia 5161, Australia
Email Address leads@goldstarrv.com.au
24-Hour Phone Contact No
Online Live Chat Yes
Seller Type Manufactures Own Products
After Sales ServiceYes
Manufacturer Warranty1 year(s)

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