Best Caravan & Camper Trailer Shops

Looking for a new camper or caravan accessories can be overwhelming when you see how many caravan and camper trailer shops are out there. Knowing what to look for when considering different manufacturers and retailers can help you find and fit out your next home away from home. Continue reading...

113 listings
Caravans Plus
  • Award Winner 2021
4.9 from 879 reviews

Latest review: Easy to order from web ;parts easy to find ,delivery was swift arrived when expected. Have used this site before and always try them first, as they are good to deal with.

  • Product Quality
    4.9 (689)
  • Return Claim MadeYes (24) · No (747)
  • Warranty Claim MadeYes (9) · No (683)
  • Seller Type Manufactures Own Products and Retails for Multiple Brands
  • After Sales ServiceNo
EzyTrail Camper Trailers

EzyTrail Camper Trailers

 · includes 15 listings
4.3 from 111 reviews

Latest review: EzyTrail has a trailer for everyone. I am on my own and thought the Stirling GT was what I wanted. I had Brendan helping me go through the trailer. Although I ended up deciding I needed something

  • Product Quality
    4.1 (42)
  • Return Claim MadeYes (3) · No (35)
  • Warranty Claim MadeYes (9) · No (30)
  • Seller Type Manufactures Own Products
GIC Camper Trailers

GIC Camper Trailers

 · includes 3 listings
4.1 from 231 reviews

Latest review: it was very easy to navigate the store and find the caravan i was after the range was good the product of the the range was also

  • Product Quality
    4.7 (41)
  • Return Claim MadeYes (2) · No (43)
  • Warranty Claim MadeYes (5) · No (40)
  • Seller Type Manufactures Own Products
Lotus Caravans
4.3 from 71 reviews

Latest review: We were looking for a caravan with a slide-out as we were full-time on the road. The Universal Crystal River was the perfect fit. Great customer service and a quality product.

Market Direct Campers

Market Direct Campers

 · includes 13 listings
3.7 from 372 reviews

Latest review: The first use of our MDC off-road camper resulted in significant stone damage to the camper which was classified by MDC management in Queensland as "wear and tear", when, in reality, the damage was

Lumberjack Camper Trailers

Lumberjack Camper Trailers

 · includes 2 listings
4.0 from 76 reviews

Latest review: We love our Camper. We don't have room to store a caravan so we looked at all the camper trailers on offer at the show at the time and Lumberjack met all we were looking for. Yes they do take some

Sunrise Caravans
4.9 from 20 reviews

Latest review: We have just purchased our second Van from the team at Sunrise. Their products and knowledge are first class and they carefully listened and assisted us to find exactly what we were looking for.

Achtung Camper
4.9 from 18 reviews

Latest review: Ronnie, Tania and all the friendly team looked after us to design all the elements we wanted and never tried to upsell their fit out at any time. Their attention to detail and quality was

Goldstar RV
3.9 from 51 reviews

Latest review: 10 weeks past original delivery date and no response from communication requests, ensure if you buy a van from them that you only pay the deposit, and the rest on pickup.

Fantasy Caravan

Fantasy Caravan

 · includes 2 listings
4.1 from 19 reviews

Latest review: It took 6months but with what is happening so be it very happy with caravan the new people are great Scotty legendary the way he explained every thing

Supreme Caravans
3.1 from 60 reviews

Latest review: After day one , stove bench top had huge bubble, pantry plastic surround not glued at all , hole in ceiling inner sheet in wardrobe had large damage to it ( not hard to miss ) table been replaced ,

Elite Caravans
3.0 from 50 reviews

Latest review: We purchased an Elite Eildon S8 caravan October 2018 . We should of seen the warning signs then, but its so sad to think you cant trust people, especially when Adrian promised me that all warranty

Noel's Caravans
3.7 from 15 reviews

Latest review: Returned our van today for a small repair on our water pump. Completed after a few hours and now like new. Fantastic warranty and

Broadwater Campers
4.2 from 10 reviews

Latest review: After a few years research on forward fold campers (ffc) I finally settled on three that took my interest, so started the phone calls to the three companies, we live in the north qld region and no

Swag Camper Trailers
3.0 from 21 reviews

Latest review: We have enjoyed our X10 Trekka hybrid camper despite the problems encountered so far. Upon our first service, done after less than 1000km we found that one of the wheel bearings was badly worn and

Jayco Australia
2.2 from 87 reviews

Latest review: I took my 2014 Journey to Jayco Canberra to have two lights and a non functioning gas burner on the cooktop repaired. On collecting the van, I was presented with an invoice for $992.77. Parts

Retreat Caravans
2.6 from 20 reviews

Latest review: This is our 2nd Retreat van and I would recommend them to anyone. The layout is great. Miles of cupboards. Any minor warranty problems were fixed promptly in a very professional way by Ryan from

PMX Campers

PMX Campers

 · includes 3 listings
3.3 from 10 reviews

Latest review: After contacting pmx for a part 3 times and I still haven’t heard back from them not to mention the tv for my Lincoln lx has a line in the screen which I asked to be fixed 3 years ago on warranty and

Pinnacle Wholesalers
2.2 from 23 reviews

Latest review: I bought a diesel generator in July last year{2019} and all was fine until the starter motor failed earlier this year{ Feb2020} I messaged them through ebay and was asked for my phone number so as

Hinterland Caravans

Hinterland Caravans

 · includes 2 listings
2.2 from 17 reviews

Latest review: Lost a sale due to not approaching prospective purchasers. Came to yard for the second time with brochure in hand waiting to confirm ideas, answer questions and talk about changes and colours but

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First ask yourself: What are you looking for?

A line of caravans at a dealership

There are caravan and camper trailer stores that sell the campers, some that sell parts and accessories for the campers, and some that stock both.

Are you after a camper that’s ready to buy, or are you looking to customise a caravan? Some dealers offer both options, while others only offer made-to-offer trailers, so your choices may be limited if you’re after a quick buy.

Some manufacturers and shops specialise in one kind of camper, so don’t expect a luxury caravan at a dealership that specialises in off-roaders. Some people prefer buying their campers from a shop that only sells the type of camper they want, as they may have a wider range of caravans that they’re after and staff with more specialised knowledge about them.

Should I buy at a physical store or online?

The answer to this question largely depends on what you’re looking for.

Physical stores are generally preferred for when you’re buying a new caravan or camper trailer, while you can more easily find parts and accessories as well as second hand camper trailers for sale at an online store or seller website. However, if you are looking for a used camper, then you should check it out in person before committing to buying it.

If you’re still tossing up between shopping in person or online, then here are a few points to consider.

Physical stores

Online stores

Pros

  • You can touch the inventory and sometimes even test out different campers and trailer accessories.
  • You can ask questions and have them answered straight away.

Cons

  • It’s more difficult to compare prices across retailers - caravan prices aren’t often made public as they’re highly customisable and quite expensive.
  • A manufacturer will usually only have one or a few store locations, so if you don’t live near one you may have to travel a fair way to have a look.

Pros

  • You can order what you want at the click of a few buttons and have your item delivered to your door, saving you time and effort.
  • You can more easily compare prices across different online retailers.
  • You can shop 24/7, and aren’t confined to the usual physical store trading hours.

Cons

  • Customer service may be slower and more inefficient, as you may have to correspond via email.
  • You can’t test out products before you buy them, however this may not be an issue if the store has a comprehensive returns policy.

What to look for in a caravan or camper trailer shop

Customer service

Read reviews to see a shop’s reputation and how easy they are to deal with - sometimes a higher price point is worth it for the peace of mind knowing that you’re dealing with a highly-rated, established dealer.

Look out for comments regarding the following questions:

  • Were the sales team clear, friendly, and timely with their communication and service?
  • Did they make customers feel like they cared about their caravan experience?
  • Were spare parts shipped when they said they’d be?
  • Was the shop helpful and accommodating when something went wrong with the caravan or camper trailer?

After sales service

Camper trailers and caravans are long-term investments, and they’re likely to set you back a significant chunk of your savings. That’s why it’s important you do as much as you can to find a dealer or shop that offers efficient and effective service after you’ve handed over your money.

Ask the dealer what happens when things go wrong, and ensure you have details about return policies, warranties, and where you can get your camper serviced when you’re on the road.

A caravan shop may have a list of repair centres they recommend you get your camper serviced at if you can’t bring it to one of their own workshops. If you think you’ll likely go to a recommended service centre, then you may want to choose caravan insurance that lets you choose your own repairer.

Also check how long different kinds of repairs generally take - even better if they offer guarantees on time frames for different kinds of servicing. The last thing you want is to be waiting indefinitely at a repair centre mid-holiday.

Again, reading reviews can help you work out a shop’s level of after sales service - one might have great-sounding policies, but this doesn’t mean much if they don’t follow through with them.

Store locations

This might seem like a no-brainer at first, but a conveniently located caravan or camper trailer shop makes all the difference. This isn’t just true in the lead up to a sale, but also after your purchase.

Some stores will have a map on their website that pins all their store locations. This way you can easily see where you can potentially get repairs or buy parts regardless of your coordinates. Often larger or more established manufacturers will have a dealership in each state, or at least in or near a few of the major Australian cities.

Ensure that before buying a caravan, you know which locations offer what service - some may perform repairs and servicing, while others may just be a showroom, dealership, or handover centre and won’t be able to fix your camper if anything goes wrong.

Costs and financing

If the caravan, camper trailer, spare part, or accessory you’re looking for is available at multiple retailers, then it’s a smart idea to shop around and see the differences between shops.

This doesn’t necessarily mean you should go to the shop that sells it at the lowest price, as you should also consider things like repairs, servicing, and warranties in your decision.

If you need more financing options, check with the caravan store what kind of options are available - some will offer flexible payment periods, often anywhere from 12 to 84 months. Just ensure that you check how much interest you’ll be paying, and see whether that works with your personal finances and circumstances.

Some shops even partner with finance companies to help you find a loan that suits your budget and needs, as well as provide you with ongoing support with your loan. In these circumstances, make sure you also read reviews on the finance company to see whether they’re clear with the terms of the loan and are helpful if any issues or questions arise.

What accessories do I need for a caravan?

Here are some must-have caravan accessories that you can buy from some caravan and camping stores.

  • Caravan towing mirrors.
  • A heavy duty (15A) extension cord and an adaptor.
  • Levelling ramps.
  • A spirit level. This helps you know how level it is so you know how high or low to wind your jockey wheel.
  • Wheel chocks. These are put in place behind wheels before you unhitch, keeping your caravan or camper trail in place.
  • Hydraulic jockey wheel and jack.
  • Caravan stabiliser pads. These stop your stabilisers from sinking into soft ground.

There are also some optional accessories that may make living and travelling in a camper a little easier, such as a portable clothesline and compact pots and pans that are designed for close-packed living.

Shopping tips

When you’re shopping around, keep a few of these tips in mind.

  • Try shopping for your caravan or camper trailer in summer (ideally December or January), as this is when everyone’s off on holiday and camper sales are slow, which means you’re more likely to get a better deal.
  • Thoroughly inspect your caravan or camper trailer during the handover process after you’ve purchased one. This can help prevent a trip to a service centre as soon as you’ve taken your new trailer home.
  • If you’re buying a pre-loved caravan from a private seller, ask for records of the van’s servicing history - if it hasn’t been serviced for a while, then it’s reasonable to ask for a better price.

Shopping smart can help you find a caravan or camper trailer shop that provides you with the camper, parts, or accessories that you want, as well as the level of customer service that you need and expect.