Australian Caravan Centre

Australian Caravan Centre

 Verified
Australian Caravan Centre
4.9

15 reviews

PositivevsNegative
100% · 150%

Return Claim MadeYes · No
Warranty Claim MadeYes · No
Product Quality
4.9
Customer Service
5.0

Reviews

15 reviews
Gary M.
Gary M.
 

Handover of Classic Tourer 18'6

Handover was good and thorough, answered all our questions, detailing- had white silicone on handle of drop down leg and diesel heater button, which is not easy to remove, and is still visible. Bench tops covered in dust, but easily wiped off. It pays to watch the handover videos which made the handover not as daunting, the Melb videos are 5yr old, we found the Adelaide RV videos more detailed and easy to understand. Show details
Rod
Rod
 

A real good honest place to great place to get good quartiy work done on your van

Thank for your help with the water leak all fixed and good job well done
Bill Devine
Bill DevineCentral Queensland, QLD
 

Back up camera

Couldn’t b happier with the help we received from ACC when we advised them that are back up camera system had failed. We were able to drop into the centre and have a replacement installed under warranty and also have one of our wheel locks replaced which was also free of charge . A big thank you to Emily in reception for her friendly efficiency and Loryn for her work sourcing a replacement camera thru warranty Show details
peter
peterSydney, NSW
 

Van warranty work

Supreme van have warranty work done. Excellent job in fixing ceiling around TV antenna water damage. Fixed in 3 days. More than happy with the service. Van was left clean. Show details
Karen K.
Karen K.
 

Fantastic service

A big thanks to Loren & the service team at Supreme Caravans Centre in Childers QLD.
I don’t post many reviews but this service has really stood out.
We found a leak in our van which was out of warranty & Supreme have happily repaired it without cost, you guys are champs, such great service, no wonder we stick with Supreme Caravans.
kleg666
kleg66611 posts
 

Great business

Had to drop my van the day before the service and even though the yard was full and busy, were able to fit me in. Everyone I spoke to was friendly and helpful. The service tech I spoke with (Steve?) was fantastic suggesting things that would solve the minor problems. We had a tyre shred which damaged paint on underbody and left rubber imprinted everywhere. He cleaned it up and painted, etc. Couldn't be happier with ACC Heatherbrae. Show details
Toni R.
Toni R.Sydney Surrounds, NSW
 

Great customer service

The team at Heatherbrae provide great service and are very accommodating and flexible in their approach Show details
Stephen W.
Stephen W.Greater Melbourne (Inner), VIC
 

Supreme Van, Supreme Service

From the moment we ordered (November) and later approved plans(December) for our new Supreme Executive Caravan, we knew the time frame and schedule, which meant our van was built in February due early March 2024. And it was! 4th March we met with Rachel at Supreme Craigieburn and went through a great handover for our new van. Rachel was patient, courteous, knowledgeable and happy to answer any questions we had. This is our second Supreme. We find their customer service excellent, their caravans are as good as any on the market. We loved our first Supreme, we already love this new one. Thanks Rachel, PS Thanks Kelly in newcastle for your patience and assistance with the plans and specs.... Show details
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Warren B
Warren B
 

Warranty items

Very helpful to make the inspection and book in the warranty work needed. Pleasant to deal with all staff concerned. Very happy that I chose Supreme for my purchase. Show details
Lyn and Noel
Lyn and NoelMurrumbidgee Region, NSW
 

Hand Over

Great service from Joel and tremendous changeover by Rachael height of tow bar was a problem but solved efficiently by Joel Show reply
Michelle M.
Michelle M.
 

2023 Supreme Classic Tourer

We wish to thank Michael, Chantelle, Rachael, Joel and the whole team on a seamless transition from ordering our new van to handover yesterday. The team ensured we were happy with our van and went above and beyond our expectations..well done all of you and we’re very grateful for all that you have done for us - Luke & Michelle Show details ·  1
S. Hall
S. HallCentral Queensland, QLD
 
Product Quality
Customer Service
Tim
TimSouth East Queensland, QLD
 

Australia Caravan Centre - Burleigh Heads

No hassle, easy sale. Purchased second hand van, great price and included transport. All issues sorted and van cleaned prior to pickup. Indepth handover with great staff. Many thnks. Show details ·  1
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Derek
DerekWide Bay-Burnett, QLD2 posts
 

Exceptional service

I was after a product that is not readily available, however Kaiya at the Australian Caravan Centre was able to locate and provide this for me. Show details ·  1
Product Quality
Customer Service
Daniel Liberman
Daniel LibermanGreater Melbourne (Inner), VIC
  Verified
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