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7 reviews
shahzaibsaleem9247
shahzaibsaleem9247 NSW
 

I wanted to share my honest experience with the Build Excess carport. Honestly, the structure itself is fantastic. The steel frame is heavy-duty, and once it’s fully assembled, it feels incredibly solid and built to last. I’ve attached a few pictures so you can see how it actually looks once it's set up the material quality is definitely there,… Read more

and for the price point, it’s a genuinely great deal. It handles the weather well and does exactly what it’s supposed to do.

That being said, the fulfillment side of the business could definitely use some improvement. While the sales team was great initially, the communication basically vanished once my payment went through. The shipping took quite a bit longer than expected, and trying to get an accurate tracking number or an update on the delivery was pretty frustrating.

TheSecretAgentMan
TheSecretAgentMan Victoria 3 posts
 

Love my new carport. The folks at Build Excess dealt with me professionally and followed the brief. Definitely recommend.

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Purity A.
Purity A. NSW 2 posts
 

Purchased the 6m x 3m carport shelter and overall very pleased with the quality. The steel framing and cover material feel heavy-duty and hold up well to the elements. Assembly takes a couple of people to hold things in place, but once it’s up, it's solid and provides plenty of covered space. Excellent value for money.

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Timothy L.
Timothy L. New South Wales
 

Excellent wall-mounted carport. It was professionally managed and structured, just what I needed

ebayer l.
ebayer l. VIC 3 posts
 

Great carport kit! The materials feel sturdy and well made, and the overall design is practical. Plenty of covered space for the car, and the sloped roof is a nice touch for rainwater drainage. Very happy with the product.

Wtf
Wtf 3 posts
   Verified

DO NOT USE THIS COMPANY, (build excess , Sydney)paid in full over 4 mths ago, received a small part of a 6x6 mtr shed, nothing else, they won’t respond to a full refund and are NOT sending the rest of my shed. I’m going to see my lawyer. WORST company, spend you money elsewhere. Won’t answer calls , get told bulls##t.

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Rick
Rick 2 posts
   Verified

Complete [Content Removed] Extremely disappointing experience with Build Excess. I purchased a 4m x 6m carport from Build Excess. Before I paid, they were responsive and answered my calls and questions. Unfortunately, once I completed checkout and payment, the communication essentially stopped. I have repeatedly requested proper tracking… Read more

information for my order. I was given a tracking/reference number, but no courier or freight company details, so I have no way of actually tracking the delivery or confirming where my carport is. I have tried calling every day for approximately a week, with no answer, and I have also sent multiple emails requesting an update and tracking information without receiving a response. Taking payment and then failing to respond to a customer who is simply trying to find out where their order is is extremely poor customer service. Based on my experience so far, I would not recommend purchasing from Build Excess. I will update this review if they contact me, provide legitimate freight tracking and resolve the issue. At this point it seems like a total [Content Removed] company I cannot find an ABN registered under this name either. This phone number should be linked to the [Content Removed] [Number Removed]

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