Wide Span Sheds

Very disappointing….with shed parts including beams etc not delivered.
My very experienced shed builder advised it was the worst pre packed shed he had seen. They have certainly not been helpful in resolving the issues. I am now in preliminary discussions with consumer affairs.

I spoke with Graham throughout the whole process and he went above and beyond to get it exactly how I wanted it. Graham helped get the size and position of my solar panels sorted on my shed so it all works together for us. Couldn't ask for a better bloke to deal with.

The people I dealt with were very flexible and helpful, Ben especially.

The only problem lies with their online "portal". As a customer, you can't post replies in the portal and you can't reply to the "noreply" email addresses that it uses to send information to you. On top of that, a couple of times I couldn't access files that were stored in my portal for some unknown technical reason. I'm sure the portal works very well for their internal processes, but there needs to be a different and improved approach to communicating with customers.

Ben is a wonderful representative of Wide Span Sheds.
We went through a number of 'preliminary' designs. He is a very patient person.
He made sure that I could understand his restraints in the design. That helped me to refine my ideas.
We settled on a 'final' design for the Wide Span Sheds Quote.

Ben assisted with my understanding of the whole, overall process. Ben understood that the money that I needed was 'still coming'.

When that money arrived, Ben was helpful to get in a couple of window allocations (windows by others), and re-cast the quote.

Jovial and personable, Ben is a wonderful first contact with Wide Span....

Great service kept up to date on everything even got reminder calls to accept contracts all done in less time than expected

My shed is my castle it is exactly what I ordered exceptionally happy the only negative which is only a small one I would have liked more choices all sizes of doors

Quick feedback on enquiry. Friendly phone manner. Clear and directive details in emails. Help where needed to do paperwork. Plenty of follow up emails. With approx timeline of work in progress

Rang and spoke to Graham! He was excellent! Gave me all my options and listened to all my questions. I received emails with quotes almost before I had hung up the phone! Any alterations were never a problem and the price was spot on. Great price, great service, great shed! Could not ask for anything more!

Good 3d web design software. Mine was a double caravan/carport. Previously quoted for a single caravan. Both quotes were quick and accurate. A couple of phone calls answered some questions. This was the simplest and most appealing design and price. The ordering process was simple and quick. Production email updates are good.

Travis was so helpful - particularly when I didn't know what I wanted, or what I was doing. I am glad I am dealing with experts!

Graham helped design the best shed for our requirements and went the extra mile to help find a team who could build it for us.

Rob and Sue were great to deal with in regards to getting back to me quickly with a quote and keeping me informed of the process along the way. I am also impressed with the Customer Support from the Head Office and would certainly recommend Rob, Sue and Wide Span Sheds to anyone.

Nigel was very informative and was a great help in explaining the product I was after. Would highly reccomend to a friend

Easy to complete transaction and great support from Hunter Valley sales team. Design tools including colour selection easy to use and friendly

Nigel was great to deal with and very helpful , he knew his product range and was very accommodating at all the variables I asked to quote up for which ended in me making the right choice and bought a shed, thanks Nigel.