highest level of professionalism
As a professional engineer I deal with vendors on a daily basis and dealing with Wide Span Sheds (Frank or Helen) their conduct, response, level of expertise has been exemplary. I would (and already have) recommend them and Wide Span to any other potential shed purchaser.
Trouble free experience.
Lance and his team have been very helpful and assisted me through the purchase with minimum of fuss. Queries have been answered promptly and in detail. They have chased up any issues I raised and returned responses to me.
Paul took his time with me to make sure I was happy with everything even though I changed my mind a few times he supported me all the way. Great service and love the update emails letting me know every stage of the build
Barry Alexander, Toowoomba agent.
Barry was very helpful, and as a first time Owner Builder assisted in important steps to start the building process of our new steel kit home which without Barry's input and advice is not as daunting as it could have been. I have no hesitation in recommending them.
Very helpful and informative
Very helpful and informative. Graham gave us options to choose from and always sent us a quote by email.
Very friendly on the phone. Knows the product. I would recommend Widespan Sheds
Shed Purchase from Wide Span Griffith
Purchasing a shed from Graham was a incredible experience. Graham was very accommodating, professional and efficient. I would recommend the purchase of a Wide Span Shed through Graham to any of my family, friends or colleagues. I would like this feedback to go Grahams employer. That guy deserves a pay rise!!
Impressive process from initial inquiry through to ordering. Very good technical, logistic support and pricing. All support has always positive, prompt and accurate. Very clear information. It's a shame most companies cannot operate at this standard.
Wonderful knowledge and service
Thank you for this opportunity as I think Nicholas did a fabulous job explaining to me the details as well as the process with wide spans ordering and production outline he’s very competent and professional
Wide Span Sheds
I found this firm to be friendly, reliable, helpful, nothing too much trouble. Staff are courteous and quick to answer any queries. Need to clarify purchase agreement online not working.
Great communication and flexibility
Great communication and flexibility with design and payment. Both sales and design phases have been easy and the information valuable for council planning and slab preparation. Would recommend family and friends.
They were and are really helpful throughout the process.
From the start, both Allyson and Steve were very helpful and are continuing to be helpful. Also they have answered all questions i have asked throughout council requirements and Fair trading for Owner Builders Permit.
The Perfect Dream Shed
There are others out there who claim to be the Best (and cheapest) but they are not. At Wide Span we got a better shed both quality wise and structurally at the same price as cheaper brands. Don't be fooled
After Sales problems Land on Deaf Ears
As has been pointed out in these reviews - Plans are difficult to understand as they can be generic to say, 4 different shed sizes. So this makes it very frustrating while putting up. (If you are putting it up yourself)
I found the planning stages very good with the Wide Span Team. Thank you.
Due to the C channel construction it can be difficult standing up beams as they are like a half wet noodle.
I found some parts missing along the build as it was too hard to check everything when delivered as i was helping the lone driver unload.
The first time i noticed something missing they were helpful.
The second time my emails and calls were unanswered but the part turned up two weeks later out of the blue.
And the third time i had problems my calls and emails totally unanswered.
My problem as that i wasn’t supplied or told about “fall wire” for the skylights so my shed failed the final inspection - this meant that i had to Buy fallwire out of my own pocket, rehire a Scissor Lift for the weekend, pull off all of the sky lights again and spend a day fixing all of this up.. then, i had to get the Building inspector back out to inspect it again.
The plans were meant to be certified by Widespans Engineers and when i finally got someone to talk to - this lady blamed everyone else but Wide Span - this really grinds my gears >:(
When finances are tight, I don’t need to be spending Hundreds of Dollars more on something that should have been easily avoided!!
If i were to build again - i would use Safety Steel Sheds - they are stronger and easier to put up as they don’t have the flexing - However - once up and finished our shed is pretty good :)
I am building on a difficult block and have spent a long time getting council approval and David has kept in touch over this time and David and Bronwyn have helped and supported me along the way and still is
Easy to deal with
Nigel was very professional and easy to deal with. All my questions were answered promptly and he worked extremely hard to make my experience when purchasing a 24m machinery shed a good experience. If the delivery and erection of my shed goes as well as the purchase process I will be very happy. At this stage of the whole process I would happily recommend you to prospective customers.
Good work WSS
Simple process and good collaborative support from both Matt Halliday and head office. I was able to discuss the size of my site and eventually able to get a shed that would offer me the widest span without a post in the front
Always quick with quotes and updates. Nothing seemed too much trouble. Even if the primary contact was unavailable, another could step in and provide solutions. The quote was very competitive
Great Communication and Expertise
We really enjoyed working with David. His knowledge is extensive and his assistance and support was terrific. He made suggestions and offered great advice. The entire process is very professional. I would thoroughly recommend David and Wide Span Sheds.
from first point of contact Greg was helpful polite and very efficient the process has been easy cant wait to see our new shed erected, don't hesitate to contact Wide span you wont be disappointed
Helpful and efficient from first contact.
The process was easy and impressive. I compared the quote with the cost of buying just the raw steel and realised that my labour cost to cut and drill etc would be much more than the quote.
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