I ordered and paid for a 3.75 x 3.75 shed + an additional corner door jamb on 1 June 2020. This is a copy and paste from my order with the time frame.

"Our team will process your order and production will be scheduled. All our products are manufactured to order and this process usually takes 2 business days"

It was dispatched on 24 June. Obviously a lot longer than 2 days! 2 boxes were delivered on 30 June, but there was a box missing. I created a support ticket and on 2 July at 9.51am, I was told the courier had lost the box. Also, one of t...Read more

I ordered in June based on amazing reviews here. Looking back now, having had SUCH a run-around from them, I can see the reviews have drastically changed over the last month and can only assume something major has changed -- and I just happened to choose the very worst time to order with Easy Shed.

My "7-10 business days" shed slowly turned into a month. I rang Easy Shed, no response. I emailed and received a reply that it "would be shipped" the date PRIOR to the email they sent me... and of course, it hadn't been.

Then it was shipped but got...Read more

I was looking to buy a 2.1m (wall height) shed to collect rainwater for my 2m high tank & after checking out several shed retailers, I decided to go with the manufacturer of the Easyshed I wanted. As they were offering a free upgrade of 30cm to their sheds and their website was showing a 2.1m high shed being upgraded to a 2.4m shed, I thought that it was no good to choose the 2.1m high shed, but rather that I needed to choose a 1.8m high shed & get the 30cm upgrade. BIG MISTAKE! They obviously had no intention of giving the ‘free upgrade’ a...Read more

Absolutely the worst experience I have ever had as a customer. The shed was of incredibly poor quality and is falling apart. The door will not shut or lock properly due to the roof caving in and the flimsy sheets not holding anything up properly.

Was told I could not get a refund or a replacement as the thing had already been assembled however how was I supposed to know it was such poor quality and would fall apart assembled, without actually assembling it?

The customer service has been atrocious, I have been told I need to identify the parts...Read more

It pains me to leave this review but I can not in good faith leave a glowing review for such a poor painful process.

The 9th June I ordered the shed from easy shed with a promise on the website of 48 to 72 hours shipping time. In the end, the shed took almost a month to ship to me. In fairness to them they did take this promise off the website after I complained and I'm sure many other people complained as well.

When the shed finally arrived it was missing parts and some of the parts had to be cut to size as they had sent the wrong parts. Wh...Read more

It’s absolutely disgusting that these people are still in business. Worst customer service experience I’ve ever had.

Wish there was an option to give no stars.

Their website contradicts fair trading legislation with their “dispatch in 3 business days” slogan.

Ordered shed 5 weeks ago. Came this week, with a Wall panel missing.
Call support, send an email.
Get a call back - but will have to wait for manufacturing “When they manufacture that colour” - no details on when and how long it will take - no updates given.
Have called 6 times to f...Read more

As others have written, these sheds aren't the 'easiest' to put together even with 2 people. I'm pretty handy but it took a whole day to put up a small, tall garden shed. My main issues were:

1. No contact when the shed was delivered to the collection point by anyone.

2. 300 shiny button head screws provided for assembly - would've looked ridiculous on a dark grey, so I purchased a couple of packets of matching colour rivets. This really should be an option at purchase time.

3. A couple of the channels associated with the door were poorl...Read more

Purchased 6x3m shed. After waiting about 4 weeks for it to be dispatched not the 2-3 days advertised - the shed was then delivered with parts missing. Couriers could not find the remaining parts until 2 days later which were then delivered. That was sorted. We then noticed damage to parts of the shed bent sheets. Wasnt sure if there was any point trying to contact about this even though we paid for delivery plus to be covered if there was any damage so we just went ahead and built it. Definitely not 5 step assembly also doesn't help that the do...Read more

I ordered a 3m x 2.25m, tall, shed with Easyshed. I placed my order on 28/05/20 and opted to pick my order up from a depot in the eastern suburbs of Melbourne. I had already checked reviews and knew that the dispatch ‘promise’ on the website was a crock of... well. you know. That said, my order arrived at the depot on 26/06/20.
I opted to Afterpay my shed, which was a super handy option. I also purchased during a huge sale period and was pretty satisfied with the price I ended up paying.
I very much value my sanity, so I decided to pay somebody...Read more

Appalled by your customer service and delivery time notification. You sent a confirmation email on date of purchase 30/5/20 stating 2-3 business days from order to dispatch and allow upto 10 business days for shipping. You claimed an email would be sent to confirm dispatch. I’ve received nothing, called on 4 occasions & youR incompetent staff know very little and give you empty promises. I finally speak to a gentlemen ([name removed]) who tells me the shed is to be dispatched next week, which means upto a further 10 business days for delivery t...Read more