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Titan Garages and Sheds
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MickSouth East Queensland, QLD
- Verified customer
Finally happy but took a while
Started the process Jan, finally finished slab and install of 3 x 3 meter tool shed 12th April. Took a while for contact from concreter. I initially was going to contact a local concreter then decided to pay the extra for Titan sub contractor. After numerous follow up calls initial concreter was changed. This was then done. Took a little while for installer but very happy with the install, [Name Removed] did a great job.
Peter MilnesSouth East Queensland, QLD
- 2 reviews
- 1 like
- Verified customer
Titan shed
Thank you to Adam for all your help. Would like to highly complement Steve &
Owen for a fantastic job of erecting our Shed. Their attention to detail was fantastic.
1 comment
Other Garden Shops
- Verified customer
Nightmare from start to finish
Overall we love the shed. However the experience to get to this point was horrific. Every time we asked for an explanation or some help we were treated so poorly. We did hold it up while we worked with council but the original salesperson didn’t even submit correctly. Not to mention proceeded to call his work colleague some very choice words while I sat in front of him working on our shed. Nearly a year long process, not once being treated like a customer installing a fairly decent size shed.
2 comments
Adam S.Titan Garages and Sheds
Hi Katie. Sorry you feel your experience was horrific but lets look at your your time frame and the reason your contract took just under 9 months. The position you wanted to locate your shed on your p...
Read moreroperty was refused by council due to a flood overlay. Titan questioned the decision on your behalf with the building certifier with no luck and suggested you speak to your local member to see if they could help. Council did not change their decision so Titan came back out to site to assess the revised position of you shed. We then resubmitted the plans to the certifier and your approval came through 5 months after the original submission. Your shed was then delivered, the slab was poured and the shed was built in Titans time frames at that time which was across the Christmas period.Thanks Adam, I appreciate your response. I didn't realise this forum was for the specifics. Yes the original location of the shed was a challenge, however, what about the original consultant that came...
Read more out in the dark and didn't even measure the space, told us it would fit, proceeded to call a colleague over the phone a f**ken **** while I sat in front of him discussing the details of the shed. I also have emails advising that he had forgotten to send it to council, this was nearly a month after I had heard nothing and rang to follow up to find out that he had left and that other people were working through the deals. In my original review I did say that I admit to holding it up but I still don't think I needed to be spoken to/treated the way I have. I held up my end, I paid on time, made sure we communicated when we were discussing location with council. I was always fairFind out how Titan Garages and Sheds compares to other Garden Shops
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Ian from KallangurSouth East Queensland, QLD
- Verified customer
My shed with a 2 metre wide front porch
I am extremely happy with 8.05m x 5.32m x 2.7m Goldstar shed. This shed features stud frame walls.
-Craig Hoolihan, As my sales consultant was professional and friendly, reassuring me concerning questions I had while remaining respectful . Always returned my calls.
The people who did the work were all fantastic.
-Peter from Sunland Concreting Service and his crew including Gary Stevenson providing Bobcat and Escavator work.
-The big job of erecting the shed was done by Steve & Eoghan (pronounced Owen) Connolly from H. James Carpentry. I was su...
Magdolna LegovicSouth East Queensland, QLD
- Verified customer
quality shed
Great quality and structurally sound shed,
highly recommend them to all my friends and to anyone wanting a Shed or Garage.
Titan are the leaders in Sheds and Garages
Will BolivarSouth East Queensland, QLD
- 2 reviews
- Verified customer
After 2 and a half months "Still Waiting for my kit to be installed"
Everything started seemingless and very straightforward with regular updates and the usual requests for payments as per the Contract. The slab was poured as planned and the 5x8 Skillion roof Shed kit delivered soon after, exactly on the 19/10/2020. It is now the 25/12/2020 and I still haven't been contacted by the Installer that apparently was assigned to us. We were contacted by Titan a couple of weeks prior to Christmas advising we had an installer assigned and that we would be contacted soon to set a date for the installation, haven't heard ...
Read moreanything since then. Original plans to have an electrician run power to the shed before the end of the year had to be put on hold. We understand there are delays caused by COVID and installation time frames have increased, but we are now over 2 and half months since delivery and obviously very concerned and disappointed. I had to move insulation rolls and some of the kit parts being affected by the weather to an undercover area at the back of the house. Today is the 05/01/2021 and I still haven't been contacted by Titan yet. Really guys, if you can't keep up with the installation of shed kits sold, you shouldn't be selling them like there is no tomorrow. I'm attaching a picture of how the shed kit left onsite is blending in with the landscaping. My Contract Number is GAL110574. Update to my review: The installer (very nice guy) started finally working on our shed on the 14/01/2020. Straight away he ordered the replacement of some C sections that had its galvanized filmed damaged by the weather. Frame structure is already erected and looking good.Daniel South East Queensland, QLD
- Verified customer
Excellent tool shed from Wayne at Titan @ Crestmead.. great experience.
We are very pleased with our new tool shed. Wayne Milen from Titan Garages & Sheds @ Crestmead was easy to deal with and made us feel as if nothing was an issue if we had any questions or needed assistance. Very professional service. Kept us up to date and even came out to the site. Definitely recommend you see him if you need a shed.
The shed builder Zoltan was also amazing. He always touched base with me to ensure everything was in the right place and always double checked we were satisfied with the progress. This builder is an asset to Titan and really made the shed live up to the quality reputation Titan has. This is now my 2nd shed from the team at Crestmead.
MichelleSouth East Queensland, QLD
- 3 reviews
- Verified customer
Great Toolshed from Paul @ Titan
We are very pleased with the purchase of our Toolshed from Paul at Titan Garages & Sheds - Bundamba. We had limited space available, so Paul communicated size and location options clearly to us up front, and then provided an onsite measure and quote. He was only to happy to work with us to achieve exactly what we wanted. Contractors were great to deal with, being reliable and of a high standard. The internal frame is great for structural stability and for attaching plywood, for the further addition of shelves, hanging of tools and displaying signs etc. I have now installed shelves, a work bench, roof insulation and painted plywood to create the perfect work area, or mini man cave.
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Andy ZSouth East Queensland, QLD
- 2 reviews
- Verified customer
gable roof carport not erected properly
Purchased carport at Nerang office, all good until Rep from office came out to inspect site at house. He told us we would need to clear garden bed where posts are going in next to house. I told him that I wanted the gutters of carport to be level with house gutters. When I came home from work, found carport not level and have terrible problems with rainwater now. I have been in negotiations with Titan to address problems. I have been able to purchase flashing off Titan to cover areas where rain is coming in. I will have to attach it myself and ...
Read moreI believe it will be a tricky endeavor as the photos show. As to customer service, they did come out and provided a solution to the problem. Update to persisting problems,31/12/20 I have installed the flashing onto the carport, as discussed before, having to attach a straight piece of flashing onto 2 differing points of contact, provides its own problems. Have put 1 onto carport and 1 onto barge board of carport, only to find rain still comes in! If only they were the same height as first explained, all this would be not an issue. So after all of this, I would not recommend this company at all, other shed companies out there that provide excellent customer service. Do yourself a big favour and choose one of these.5 comments
Adam S.Titan Garages and Sheds
Hi Andy Z. Thanks for taking the time to review your experience. Your carport has been built as per the approved plans attained from council. Unfortunately the height was determined by council require...
Read morements as you're aware. For our installers to able to dig footings they require there area to be cleared of any obstacles. We're quite happy to look at any water issues you are having but I understand your carport is approved and finalised by the certifier who would have checked and ok'd any storm water discharge. Kind regards Titan Garages and ShedsI would be happy to have someone come out and look at what can be done to the water issue. Please contact me to make a time, thanks
Adam S.Titan Garages and Sheds
Hi Andy Z. As requested Titan came to site to look at the issues. The carport, as stated previously, has been built as per contract and council approval. We came up with a solution for the gap between...
Read more the house and the carport (which is required to be there) and we are supplying you with a customer made flashing. Even though this is outside your original contract with titan, we're happy to be able to provide this after sales service for you. Kind regards Titan Garages and ShedsFind out how Titan Garages and Sheds compares to other Garden Shops
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- Verified customer
Awesome experience!
We are extremely happy with our 12x6 Goldstar shed and the overall customer experience.
Craig Hoolihan, our sales consultant was professional, respectful and friendly. Always returned our calls. The subcontractors were fantastic - Alan (slab), the Irish dynamic duo - Steve & Eoin (erection). Monica and Kelly, the office admin support staff made sure we knew what/who was coming and when.
We were on a tight schedule and Titan overdelivered (rare these days) and managed to finish a week ahead of schedule. Thank you Titan - great job and two very happy customers!
PerminderSouth East Queensland, QLD
- 2 reviews
- Verified customer
Beautiful looking shed
Titan supplied and installed a large 12 meter x 7 meter x 3 meter high Galaxy shed for us. Everything was communicated properly, kit delivered on time and installed to our deadline.
Chris Boggan (installer) was very professional and did a fantastic job in finishing it off.
Bill PriceSouth East Queensland, QLD
- Verified customer
Slab laying
As good as I’ve seen. Great job, neat and accurate. Easy to get on with and listened to what was required. Left the site clean and tidy. The slab was to be laid in a difficult position . No trouble for the team led by Joe Foley.
- Verified customer
Awesome slab
Our shed is not up yet but we have just got our slab done by Shane from Frenzo Enterprises
It wasn't a straight forward slab because it was on a lot of landfill and required many piers.
Shane stuck with us from the beginning throughout all the engineering and specifications dramas, checked in where we were at, and communicated thoroughly with us about all aspects of the slab.
My partner has worked 30yrs in the commercial building industry and reckons our slab is one of the most structurally sound slabs he has seen.
We are extremely happy with the job Shane did.
Happy customer South East Queensland, QLD
- Verified customer
Excellent Titan shed, and excellent shed Builder.
I am happy with my 6 x 12 shed.
Its a big shed, the cement is perfect.
Titans contract Shed builder, Chris Boggan did an amazing job building my shed. He was building from sun up to sun down daily until shed was completed.
It's straight and square and it's built exactly accurate and i can't believe he build it on his own.
I would recommend Taitan and the builder
Chris Boggan to everyone needing a quaitly shed built within schedule.
Thank you Titan and Chris Boggan.
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MarkRichmond-Tweed, NSW
- Verified customer
Extremely happy
We had John from Nerang store assist us from the design stage, through to best costing possible & then queries whilst we installed. He was always available to make things work for us and answered all our questions clearly. This is our second Titan install. Very happy and will definitely use Titan & John again.
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Don1South East Queensland, QLD
- Verified customer
3 x 3 shed Dennis
+Very happy with the finished product. Had the slab ready for Steve and his partner who did a great job with the erection. Neat and tidy. The process was easy and the price was very good value.
1 comment
Adam S.Titan Garages and Sheds
Hi Dennis. Thanks for your review. We're really happy to hear the process went well and that you are happy with the finished product.
Kind regards Titan Garages and Sheds
- Verified customer
Never again building with Titan. Would never recommend. Sales rep lets the whole company down.
I had a few quotes for a carport and I chose Titan for the price. You get what you pay for.
I had the sales rep come out and I explained specifically what I wanted to him, he measured everything out and it was all no problem. He said we would be able to get the size and exactly what I wanted within council spec. I was specific that I wanted the carport to cantilever over my house so there was no gap and I wouldn't get wet transiting between the carport and the house and the carport as wide and high as we could make it. We discussed the fall o...
Read moref the shed for water flow and everything. I had two other quotes with this exact same spec. Cantilever roof. I waited a few weeks before I decided on which builder and then called and asked to proceed with. The rep sends out the contract and asked me to sign it all. Which I did. He had a plan layout, which was two squares on a page. Seemed pretty basic but it was his paperwork, I didn't redraw his plan or recheck his measurements... BIG MISTAKE. Shed gets delivered and the contractor to install it turns up. We're chatting about the build and he starts talking about where the posts and everything is to go. We soon figure out that I haven't received a cantilever, but a basic 4 corner post carport. Erected this would leave a gap between my house and the carport. This is exactly what I DID NOT want. I call the sales rep immediately and say hey this is the issue, what can we do to fix it. He tell me I'm imagining things and I never wanted a cantilever. He tells me he knows what I ordered and I don't know what I asked for. I think... is this guy serious? I say mate, c'mon I know what I asked for, we need to sort this out. He tells me that I signed the contract and shove it. Unless I'm going to pay for the materials to be returned and a new shed to be cut and for the installer to come back out, otherwise (disputed words, but the equivalent of f-off/jump in a lake).1 comment
Adam S.Titan Garages and Sheds
Hi Mark.
Thanks for your review. After looking into your contract you have received exactly what you signed for. Your contract diagram clearly showed the carport not cantilevering your gutter, but po...
- Verified customer
A pleasant experience purchasing & erecting a Gable Classic Car Port (6 M X 6 M) & A Double Shed (6 M X 6 M)
G 400855 - I arranged for the purchase & erection of the carport & shed on behalf of my son Brendon. The point of separation for me at the quotation stage was Titan's Holistic approach inclusive of kit, slab, erection, certification & relaxation permit etc rather then price - Titan was not the cheapest. As promised Paul Symonds delivered on his promise & we had a good experience. The builder Scott Gadsby also did an excellent job erecting both buildings - nothing was a problem to Scott whilst he was on site.
well done Paul, Scott & Titan
1 comment
Adam S.Titan Garages and Sheds
Hi Dick N. Greta to see you had a good experience with Titan. We're very happy that you found Titan being able to look after everything helpful. Thank you for your review.
Kind regards Titan Garages and Sheds
Gyu L.South East Queensland, QLD
- Verified customer
Great customer service! and Quick responses for any questions.
I was building the shed myself and it was the first time for me to construct this type of building, so I was asking many questions to John Barter and he was always there to help me so that I can complete building the shed without any problem.
1 comment
Adam S.Titan Garages and Sheds
Hi Gyu. Very happy we could help you through your build. Thank you for your review and enjoy your Titan.
Kind regards Titan Garages and Sheds
s.ambroWide Bay-Burnett, QLD
- 6 reviews
- 7 likes
- Verified customer
Sorry I built a Titan - The most unprofessional customer service i have ever had to endure.
This was on an investment property and our first time building a shed. We have 3 more sheds to be built this year and honestly I'll be taking my business to somewhere it is actually appreciated thats for sure!!
I went with Titan because they gave me the cheapest quote and my parents built a few sheds with them 2 decades ago. Their standard of customer service must dropped dramatically since then.
After stressing that the pad we had prepared was level but not laser level, we were assured there would be no issue because their allowance for being...
Read more un-level is up to 100mm, which it also states in their contract. Because of that we were comfortable to proceed. All was okie dokie until the concreter informed me he could not proceed until i paid an additional upfront $500 for earthworks to make the pad LASER LEVEL. When I phoned head management, he argued that he did not even know that the 100mm allowance was in his own contract and regardless it is not laser level so additional earthworks is needed to proceed. I was on a strict schedule and Titan was well aware of this from the beginning and happy to take my business regardless. When it came time to have the shed erected, we were told the builder was booked up for minimum 3 weeks. I explained the process we had already been through in the beginning with the salesman to make sure it could be done in the time frame needed. They eventually were able to organise to have it built sooner than later which was helpful, but had the audacity to seemingly try and make me feel bad by telling me that in order to have my shed built in time, another customer would have to be upset they cannot have their shed built on the day they had promised to them.3 comments
An update, Once the shed was complete i had to spend additional money for a plumber to hook up the pipes before the certifier Titan uses would give me my council of approval. We had 48hrs to get the c...
Read moreouncil approval before we'd need to pay penalties to the buyer of our property. What a stressful time. The certifier ignored our calls and then eventually answered and asked us to stop calling, he'd get to it in his own time and hung up on us.Adam S.Titan Garages and Sheds
Hello s.ambro. Please note that it clearly states both in our Terms and conditions that you agreed upon and in the final letter that is sent to all customers as a reminder that it is your responsibili...
Read morety to connect the down pipes to a legal point of discharge. And just to be clear you've actually had 12 months from receiving approvals to get the final done. You were also sent a reminder by the certifier approximately 1 month prior to the approval lapsing that the final needed to be arranged. Titan do everything possible to help our customers by explaining whats required after we finish building the product However there are certain things that need to be finalised by the customer/owner of the property and like the above these are always outlined in our paperwork and by our staff. Kind regards Titan Garages and ShedsYes. It was certified within the 12 months. And the certifier made me have additional plumbing done before he’d issue me my certificate. Your customer service is disgusting. I was spoken to so rudely ...
Read moreonce the contract was signed. By the sales rep at Morayfield whom is now general manager. One of the office staff, the contractor who built it and the certifier. The only respectful person who communicated to me respectfully and responded in adequate time was one of the office girls, who unfortunately wasn’t in charge of my file and the concreter.Questions & Answers
Roger Sasked
Is the horizontal goldstar cladding on Titan Garages as strong as the conventional cladding and is it worth getting insulation on the walls. I am already going to put insulation in the roof. Thanks.
Regards,
Roger
1 answer
Adam S.Titan Garages and Sheds
Hi Roger S. The Goldstar TC horizontal cladding is in fact rolled from a thicker material than our standard cladding so it is in fact a little stronger. The stud frames also have 600 centre spacing s as standard.
And putting insulation in the walls is definitely an option which will make your shed cooler, particularly walls that face the west.
Hope this helps.
Kind regards
Titan Garages and Sheds
J.R. S.asked
Hi I am looking at your Tiny Homes, specifically 45A, how much would this cost, location is hervey bay Qld.
No answers
Roger Sasked
Is a 2700 height roof cooler than a 2400 roof on a titan 6x9 metre shed
1 answer
Adam S.Titan Garages and Sheds
Hi Roger S. You will get a little better air circulation in a shed with a higher wall height which may help cool the shed slightly. However options such as roof cladding colour, insulation, roof ventilators, windows and doors are more affective ways in cooling down a shed.
I hope this helps.
Kind regards
Titan Garages and Sheds
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Adam S.Titan Garages and Sheds
Thanks for your review Peter. It’s great to hear you’re happy with your finished product. Your shed looks fantastic and heres to many years of enjoyment.
Kind regards
Titan Sheds and Garages.