Burnham Real Estate

Honesty and transparency – Lately we purchased property , Trung Dong real estate agent from your Footscray office. He gives us his full customer service, any time whenever we cal me after hours he is there to give us more information about the property. Now after our full renovation I am going to follow up with for long lease tenants. I will definitely recommend him to… Read more

any one looking for a property. Importantly he is honesty and transparency regarding the property we purchased is there from him .

Keep up Trung for good work culture .

Ramon

Proven selling record, highly recommended – As a first-time investor, I had done some research work beforehand as to which real estate agent would be the best to sell my property. My research findings showed that Fil Defina had proven selling records within the area. I trusted her enough and she did not disappoint. She considered my property as if she owned it, had my best interest in mind… Read more

and I like that as I want to get the most out of the sale. The process went smoothly and she was an absolute pleasure to work with. She was very experienced and knowledgeable about the process. She offered her opinion when I asked and helped me to consider things I hadn’t thought of. I’ll definitely reach out to Fil Defina again in the future and I highly recommend her to all my friends, family and colleagues.

Prompt, pro-active and personable – I have recently engage Joanne C. who has been faultless. Being self-employed and running a couple of businesses makes me a little busy and Jo has pro-actively nudged me several times to supply things and get things underway. A personable and active agent is what I sought and thankfully found! Thank you JC

Re leasing of existing property – The team at Burnham Footscray and especially Rachel have done a great job with my property and made re listing a breeze very prompt wit everything and clear Very good service

Amazing and prompt! – Joanne C. has been amazing throughout the rental application process. I am located interstate so I had quite a few questions about the rental property however she answered them all promptly. The rental application process was easy through 1Form and information provided through email were communicated clearly. I would definitely recommend… Read more

contacting Joanne from Burnham Real Estate due to her high level of professionalism and excellent customer service.

Poor Customer Service - Rude Receptionist – Went to submit an application for a rental property and was greeted by an unwelcoming Receptionist. Absolutely no customer service at all. Was plain rude and confronting. Was not expecting this sort of behaviour from front faced staffed dealing with customers. Told me she didn't have to submit my application. Pity the land lord who has their… Read more

property managed by this agent. Loosing potential tenants because of the reception which is met when submitting an application.