MICM

As a business, MICM totally, mismanaged my property, from a lease management perspective. Required first quarter and then 6 monthly property inspections were not completed, as there was a mix-up on management agents moving on and hand-overs to new… Read more

agents not being done properly, (not my problem, as I was paying good money for a service that was not being delivered, in line with a signed management contract. The only shining light was a new MICM agent, that was allocated to my account, who was responsive and arranged for the inspection to be completed promptly, thereafter. Her name was [Name Removed], and if it was not for her involvements, it would have been a 0 start rating.

MICM is playing property buyers and sellers for fools, Research them properly – MICM is in bed with the criminally overpriced Cleaning Entity listed as a Body Corporate, Misleadingly operated by NEW BODA CLEANING PTY LTD, under the business name "New Boda Services Group" Steer clear of MICM,They also operate a budget friendly cleaning company called New Boda Cleaning, you think you are getting a normal priced quote from New… Read more

Boda Cleaning https://newbodaclean.com.au/ But New Boda Services group turns up and does the job for 5 times the price. Then when you smell a rat they immediately instigate court proceedings in VCAT to try to milk you dry. Armed with the information I am presenting you can combat these fatcats .This is one example of thousands of deceptive practices routinely deployed by MICM. They publicly present as a reputable Company but they are in fact part of huge number of companies pretending to be in competition with each other however the truth is the HUGE number of "rival" companies are working in unison to manipulate Melbourne property prices . Behind the scenes " Central Equity Limited " ABN 27 006 708 738 is pulling the strings and basically insider trading in Melbourne real estate by dictating and engineering property price booms and crashes. They of course make huge profits knowing what the market will do well before anyone else. Go to ABN lookup and see how many "Rival " companies "Central Equity Limited " is in direct control of. They have been playing the people of Melbourne for fools. Fatcat liberal party donors getting richer and richer while the every man has to work harder for his pay. Do your research dont take my word for it.

Sarah Belousoff was fantastic! – I engaged MICM at the start of 2021 after our tenant left in December with minimal notice in addition to our previous property manager leaving the company at the same time. It was a difficult time for us because the previous property manager did not actively inform us all the issues with the property and the tenancy. We were so angry at the way… Read more

we were left in a lurch at a time when COVID had severely impacted the property rental market in Melbourne particularly in the CBD area and surrounds.

After an awful experience with the previous agent, I made sure we seek the best agent by getting help from like a broker company. With their suggestions based on our landlord needs, I interviewed many agents to seek for the right one.

At the outset, when Sarah first contacted me, she was very professional, listened well to my needs and gripes, and comprehensively answered all my questions and concerns. During the interview, she was also empathetic and provided reassurance that they will do a better job as a property manager.

Due to the pandemic, it took 5 months before we could secure a tenant. But during these five months, Sarah has actively updated us along the way, and gave us assistance to best prepare the apartment for the next tenant.

Sarah was always positive and always willing to help which was relief for me and my family given our harrowing experience with previous agents.

I totally recommend dealing with Sarah from MICM when looking for an agent for your investment property.

Exceptional service! – I have recently been dealing remotely with MiCM Real Estate in organising a rental apartment for my son. I have been impressed with the professional and efficient customer service of all whom I have dealt with. Isabel was the first person I spoke with. Having made numerous calls to other agencies without any suitable assistance, it was so… Read more

refreshing to have someone who understood my needs/circumstances and facilitated the first positive steps in the process.

I then dealt with Devam, who was very responsive and helpful in negotiating the application process.

Lastly, my dealings were with Tad who was always contactable. He spent considerable time answering my enquiries and displayed a wealth of knowledge in all aspects of finalising the rental agreement. It has been very refreshing to have such a great line of customer service.

I feel very fortunate that my son will have someone such as Tad as his property manager contact should he ever have a need.

In July this year, a water flood occurred in my apartment. Investigation by MICM building manager determined water was coming from adjacent apartment. MICM property manager immediately took action and arrange plumbers to carry restoration works. Upon remedial work was complete the property manager emailed a claim to the offending apartment owner… Read more

and my insurance company on my behalf. As the insurance money was only 30% of the total damage cost, I was considerably out of pocket. Again the property manager preserved and produced demand letter to the offending apartment owner., to which I now have received the remaining 70%.

I am very happy to be with MICM management, they supported me very step of the way. The quick remedial works, communication with me, professionalism, and expertise are noteworthy. I particularly owe my thanks to Jacob Paola, for a job well done.

I was until recently, renting an apartment from MICM that I had lived in for some years. My most recent Property Manager, Shahan Pagdiwalla, was an excellent manager. He was consistently helpful, sorted any repairs/maintenance quickly and he was always an absolute pleasure to deal with. He was particularly considerate when it came to regular… Read more

apartment inspections, and he always made an effort to have these done during times that suited my heavy work commitments. During my moving out process, Shahan was very efficient and helpful and again considerate with the timing of open inspections to find a new tenant. He ensured the final inspection and bond repayment process was as smooth as possible.

Couldn't thank Jacob and his team enough for the high quality service and their professionalism. What was promised, was delivered beyond expectations. No hesitation recommending this office to anyone else for leasing or sales.

Consistently poor experience with the rental department. Between my ex partner and I, we have rented three different properties through this agency, and the same issues occurred each time. Properties were not properly cleaned at the start of the tenancy, pest issues (including cockroaches) were present, and repairs raised were delayed or never… Read more

resolved. Communication from the rental department was slow and reactive, often requiring repeated follow-ups, with little urgency shown toward tenant issues. In contrast, it felt as though rentals were treated as a low priority, with far more attention given to the sales side of the business. Given the pattern across multiple properties, this does not appear to be an isolated incident. Overall, the experience was disappointing and stressful, and based on repeated dealings, I would not recommend their rental management services.

Been with them for 16 years. Since COVID the company has gone [Content Removed]. They don't advertise, they don't take photos. You have to follow up. I have been patient for years. Empty promises and empty empathy. I had 8 agents change in 2 years. They don't check applications and your city property that was rented within days stays vacant for… Read more

months in peak rental demand time.

Upon follow up and escalation they will give more empty promises and it's an accident. But they ghost you. Oh they don't do exit inspections and return the bond with damaged property. This agency is all talk and no action.

Useless in Property Management – I would definitely not recommend MICM Property Management Southbank VIC, they do not look after landlord or tenant and couldn't care less if the property is in good working order or if it is falling down around you. their Property Managers are rude (apart from one or two that I found decent and professional) and do not assist you or respond to emails or phone calls. They use substandard trades people for your property.

We had a fantastic experience working with MICM. Ambrose and the Team have been very friendly easy to deal with. They handled everything quickly and professionally, ensuring our rental agreement was completed smoothly and without any stress. Communication was clear throughout the process, and their efficiency made a real difference. Highly recommend!

Great experience working with Ambrose. He was very responsive and managed to rent out my unit quickly and professionally. The whole process was smooth and hassle-free. Highly recommended!

I had a very positive experience working with Ambrose to lease my property. He managed to find tenants for my unit within a short period of time and secured a very good rental price, which I’m really pleased with. Ambrose was always friendly, easy to deal with, and responsive in communication. He was also prompt and dependable when it came to… Read more

organising cleaning and any necessary maintenance, making the process smooth and hassle-free.

I particularly appreciated how he kept me regularly informed of updates and progress, which made the entire experience stress-free.

Overall, I’m very satisfied with his service and would happily recommend him to others looking for a reliable property manager.

We recently leased out our Southbank apartment via MICM - Mervin, from the Business Development Team provided exceptionally good service and support throughout. He is super fast with every part of the process, thorough and professional. We had complete confidence in placing our lovely apartment over to him/his team at MICM for management. In… Read more

stark contrast, another local agency did not reply to our initial enquiry or then keep our first appointment! MICM also manage the building we live in and they also do a fantastic job of that.

Jacob Paola at MICM Southbank was excellent to deal with while we rented our apartment. He was always very approachable and he ALWAYS got back to us with our queries. He was helpful, polite, understanding and professional above all else. We will seek him in the future for any relevant real estate dealings.

Joshi from MICM has been wonderful to deal with. In my transition of rental properties, he has been so helpful, making the transition easy for me. He is quick to respond, always provides quality information and explanations and is generally really personable.

I had a great experience with Juno Ling, the Rental Team Leader at MCIM. He was extremely patient and provided professional advice regarding my rental property. Juno took the time to address all my enquiries thoroughly and made the entire process smooth and stress-free. His expertise and attention to detail truly set him apart.

Reena helped us rented out the apartment very quickly. She is professional, quick to respond and helpful. I am very satisfied with the service she provided and she is highly recommended.

Very professional realty service agent – MICM is an experienced realty agent. They provided very efficient and effective service to my leasing requirements, always give me prompt reply. I’m very comfortable with them and use this opportunity to thank my property manager, Shahan!

Highly Recommend Kikki at MICM! – I have had the pleasure of working with Kikki for the third time, and once again, she has exceeded my expectations. Kikki is a fabulous real estate agent who is incredibly responsive, professional, and goes above and beyond to ensure a smooth selling process. She recently helped us sell our apartment, and her dedication and expertise were evident… Read more

every step of the way. Kikki’s commitment to her clients is unmatched, and her ability to navigate the complexities of the real estate market is truly impressive. I am confident in her abilities and will certainly continue to use her services in the future. I highly recommend Kikki at MICM to anyone looking for a top-notch real estate agent. Thank you, Kikki, for your outstanding service!

Property Manager – Sandy Kanaksabee is the best Property Manager I have seen. He is very understanding, caring and prompt with client requests. Sandy was very quick in receiving calls. Well done Sandy. Keep up! Dr K Sharma

Great agency – Tad from MCIM has been the most supportive agent throughout our tenancy. He is always quick to resolve issues and easily contactable. Highly recommend!!

Owner or tenant DO NOT DO YOUR BUSINESS WITH THOSE CROOKS ! – Increase my rent by 50% in 1 single hit !! After 2 years of loyal tenancy always paying on time never asking for anything they drop a bomb increase my rent by 50% in one single email !! Owner you also need to be very careful as they will dodge or wont turn up to complete your contracted property inspections! Last but not least, unlike ALL… Read more

other real estate companies they will try and keep your bond by not lifting a finger to request at the RTBA and let the tenant having to engage and chase obviously hoping some would forget ??

A terrible experience overall where I honestly FELT RAPED and where I found embarrassing knowing the Owner was under the impression property inspection was consented every 6 months !!

Owner or tenant KEEP AWAY BY ALL MEAN NECESSARY The amount of poor online reviews speaks for itself !!

Worst property agent – They try to milk your bonds as much as they could and one of the worst property agent is Rachel Guo. She should not even a property agent she is a Karen working as property agent.