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Car Next Door Car Owner

Car Next Door Car Owner

3.6 from 196 reviews

Reviews

3.6

196 reviews
5
(114)
4
(16)
3
(4)
2
(4)
1
(58)
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    Great concept, shocking execution

    published
    Tejas B.

    Tejas B.Greater Melbourne (Metropolitan), VIC

    You lose money through depreciation, you lose it faster through CND

    published
    Denis

    DenisSydney, NSW

    It just works well for me

    published

    My little Suzuki is named SUZI she is not our main car in fact she followed us around Australia last year behind our motor home where we covered 30,000 kls she is fitted to be towed on a fixed A frame that is the two brackets to the front an din all that time she never missed a beat we would un hitch her when we got to our location and take her for the next adventure be it on the beach fishing or exploring the Bungle Bungles or visit a remote part of this great country so if you take Suzi you can be sure you are going to get where you want to go we often folded down the rear seats and loaded her with camping gear

    Review collected in partnership with Car Next Door

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    Sam

    SamGreater Melbourne (Metropolitan), VIC

    Never ever use car next door - from an owner.

    published

    We put our car on the system as an owner about 2 months ago. the first weekend it got rented, we had a man named "harmony" borrow our car for 14hrs, then cancel within 15min after driving for 5km and then comeback within 24hrs to steal it (burglar). Luckily our immobiliser stopped the theif. We raised the concern through car next door twice, they did nothing. There call centres never call you back and they didn't show up to remove the service when we booked. Absolute joke this company.

    1 comment
    Car Next Door
    MichaelCar Next Door
    James C.

    James C.South East Queensland, QLD

    Early on they'll look after you but then discard you

    published

    I joined CND several years ago and my car has been booked on well over 100 journey. Early on the company was quick to provide support however recently they have taken longer and longer to answer simple question. There is too much protection provided to the renter and no recourse for the car owners to protect their assets. I had a renter leave the lights on and drain a brand new battery 1 week after a new one was installed and I had to pay the call out fee and battery replacement fee. Don't ask to leave though as they'll try to get your to waste more time and then leave your car and your requests untouched for months. They've lost their way.

    1 comment
    Car Next Door
    MichaelCar Next Door
    Andrew

    AndrewSydney, NSW

    Great idea

    published

    I really love sharing my car on “car next door” I love the fact it is allowing people who normally wouldn’t have a car to get about, and love the idea it’s actually helping to remove cars from the road.

    Highly recommended

    Review collected in partnership with Car Next Door

    Liliana V.

    Liliana V.Greater Melbourne (Outer), VIC

    Signing up is fine, leaving is an absolute nightmare.

    published
    1 comment
    Car Next Door
    MichaelCar Next Door
    SimonC

    SimonCSydney, NSW

    Unfixed car damage & bad UX costing me thousands

    published
    • +1
    5 comments
    Car Next Door
    MichaelCar Next Door
    SimonC
    SimonC
    Car Next Door
    MichaelCar Next Door
    Melinda

    MelindaGreater Melbourne (Inner), VIC

    • 2 reviews

    So happy I joined!

    published

    I only joined at 1pm & had my first booking at 3.30pm! Wish I started earlier. Great user friendly app for both parties. Support team are great. Definitely recommend owners to join & borrowers to great a great cheap hire.

    Review collected in partnership with Car Next Door

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    Palmed Off??

    published

    I got there and took my pre trip photo's. Ready to roll, but had to generate new lock box code for previous client, which took up 10 mins of my booking time. The trolley that was provided was not strapped down, by, I"m assuming the last guy, so you guessed it, I strapped it down, which took up more of my time. Anyway, got back, strapped the trolley down again, and found another strap jammed in lift gate, by the way I WAS BLAMED FOR EVERYTHING?? Nothing against car next door, but thanks that guy with the white Toyota Hilux 2.7 WT-1 Work mate with lift gate..

    1 comment
    Car Next Door
    MichaelCar Next Door
    TheReciprocist

    TheReciprocist

    • 24 reviews

    Banned as a Canberra car owner for no apparent reason

    published

    Signed up to drive when they were looking for drivers in Canberra. My car is in excellent condition and well-maintained, and my driving history is spotless. I found the sign up process extremely unclear, and staff were constantly pressuring me to sign up for the keybox plan rather than the key handover plan. I also expressed disappointment that there were no signup incentives for new car lessors. I waited weeks, to be abruptly told my application had been rejected and I would not be provided an explanation. Ive also since found out that Ive been completely banned from even renting for seemingly no other reason than I complained. Horrible service and would not recommend.

    Its a great Green solution specially in densed populated areas of the city!

    published

    I have been part of Car Next door for more than 5 months now, and I believe this is a great solution to having too many cars on the road these days when there's too much pollution in our cities which is a big hazard to our health overall, It saves money to the regular household by using the car only when is needed, saves petrol, car spaces, money and space. As long as we all follow the guidelines on security, safety, health measures etc. then it is a very convenient and cheap solution for all. I highly recommend it.

    Review collected in partnership with Car Next Door

    Robert S.

    Robert S.Greater Melbourne (Metropolitan), VIC

    Refused To Payout After CND Wrote Off My Car

    published
    1 comment
    Car Next Door
    MichaelCar Next Door
    Jennifer J.

    Jennifer J.South East Queensland, QLD

    fraudulent !! i have not been provided evidence of damage they keep taking money from my bank without my approval

    published
    1 comment
    Car Next Door
    MichaelCar Next Door

    Car damaged and refused to repair

    published

    DO NOT put your car on Car Next Door.

    A borrower scratch nearly every panel of my car and I have the photos to prove it.

    Shame CND

    They are claiming it was normal wear and tear.

    2 comments
    Car Next Door
    MichaelCar Next Door
    steven
    steven

    One trip and nearly every panel was scratched. This is not normal!!!

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    Luca

    LucaSydney, NSW

    Honestly the worst

    published

    Started off great! Then I was hit up for money during a national crisis when I’m
    Unable to leave the house! I’ve returned all times but the gps and they take 220 for this , it’s actually pathetic

    2 comments
    Car Next Door
    MichaelCar Next Door
    Luca
    Luca

    Unfairly charged professional cleaning fee

    published
    1 comment
    Car Next Door
    MichaelCar Next Door
    Nik

    NikSydney, NSW

    • 3 reviews

    A smart scam built on a great idea

    published
    1 comment
    Car Next Door
    MichaelCar Next Door
    Suze

    SuzeVictoria

    • 2 reviews

    Bad experience for car owner

    published
    1 comment
    Car Next Door
    MichaelCar Next Door
    chloe

    chloeGreater Melbourne (Inner), VIC

    Customer Service is getting worse!

    published
    3 comments
    Car Next Door
    MichaelCar Next Door
    chloe
    chloe
    Car Next Door
    MichaelCar Next Door
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