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Carnival Cruises

Carnival Cruises

Spirit, Legend, Splendor, etc...
3.1 from 131 reviews · View Statistics
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Reviews

  • Value for Money
    2.5 (37)
  • Transparency
    2.4 (31)
  • Trip Length8.086 days
  • Booked Through
  • Entertainment
    3.1 (37)
  • Rooms
    3.4 (37)
  • Food
    2.9 (37)
  • Staff
    3.7 (39)
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ASW
ASWSydney, NSW
  • 3 reviews

NEVER GOT OUR MONEY BACK

published

Our Cruise cancelled due to covid, we were told we could have a refund on our $500 deposit or on board credit. We chose the refund and 6 months later we are still yet to recurve it. We call and email and no one will help us.

Value for Money
Transparency
Incentivised Review No
Wayno
WaynoCentral West, NSW
  • 3 reviews
  • 1 like

Beware when booking.

published
Value for Money
Transparency

Other Cruises

 
 

0.0
(1,234)
Rob
RobYanco
  • 9 reviews
  • 11 likes

Bad customer service

published

Cruise cancelled again due to covid. 2 months later still waiting for our refund. Every time you call it's another nonsense answer as to where our money is. Very poor customer service.

Value for Money
Transparency
Incentivised Review No
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CruiserDudette
CruiserDudetteAustralian Capital Territory

Look carefully everywhere before you book it.

published
Value for Money
Transparency

An absolute joke

published

This cruise line refunds customers via a cheque posted in the mail. This cruise line never checks to confirm your address, nor do they notify you that you’re not going be refunded into the bank account you booked with. They send thousands of dollars in the post to an address you booked the cruise with and not the UPDATED address you put on your cruise account. This cruise line uses outdated payment methods and procedures. Steer clear if you value your time and money. I’ve reported them to the ACCC with hopes that nobody else ever has to experience what I did (still waiting for a refund... 3 months later ).

Value for Money
Transparency
Frank R.
Frank R.Sydney, NSW

Unfortunately there are no minus stars

published
Incentivised Review No
Travelling Party Adults
bufori
buforigoulburn nsw
  • 4 reviews
  • 4 likes

Full on party cruise but not for everyone

published
Value for Money
Transparency
Nola
Nola
  • 2 reviews
  • 1 like

Extremely disappointing cruise 5 nights Sydney to Hobart 18-23 March 2020.

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Value for Money
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0.0
(1,234)
Emma J.
Emma J.Metropolitan Adelaide, SA
  • 2 reviews

never again. ever. i'd rather swim to the islands.

published

Couldnt go to 4 of our 5 islands. 2 were replaced but we recieved miniscule compensation for the itinerary changes. we did not pay to spend 10 of 12 days on the boat.

Customer service was awful in every situation we encountered. They lost a cake we'd ordered to the restaurant for a mates birthday one night and the restaurant staff told me it must be my fault. spoke to every boss we could get our hands on. it was their fault. But they just aren't in it to help the customers out.

EVERYTHING was a rip off. The incessant 'fun' vibe gets stale and annoying after 10 minutes. Need a bigger adults area. club was bad. food was even worse, almost never served hot.

Value for Money
Transparency
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mi55y66
mi55y66South-Eastern Region, NSW

Our Least Favourite Cruise Line!

published
Value for Money
Transparency
ddd
dddMelbourne

Don't do it

published

Line up for hours to get on.Food substandard and so many people hit by viruses vomiting etc.
Food is laid out on trays hours before buffets open.Vanuatu inspector advised poor health handling of food .

Value for Money
Transparency
Passenger Cabin 8352
Passenger Cabin 8352New South Wales

No Impressed - During & After... Disappointing

published
Incentivised Review No
Trip Length7 days
Ken
KenNew South Wales
  • 5 reviews
  • 7 likes

Aussie Bargain Bogan Cruise Ship

published
Value for Money
Transparency
Andrew R.
Andrew R.Sydney Surrounds, NSW

RIDE THE CARNIVAL SPLENDOR BENDER

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Value for Money
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Other Cruises

 
 

0.0
(1,234)
Ross
RossGreater Melbourne (Outer), VIC
  • 3 reviews
  • 2 likes

Not worth it. Shady business practices.

published
Value for Money
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Read more reviews - page 2

Questions & Answers

Sue P.
Sue P.asked
Carnival Cruises

Alcoholic drink package is $119/day and all adults must get it. So 2 adults In 1 cabin on 18 night cruise is $4284. Carnival customer support can’t give me the price of a beer on spirit. 15 drinks in the package is $7.90 each if you drank your full entitlement every day (heaven help my liver!!). Anyone know how much a beer is on Spirit??

5 answers
Ross
Ross

A pint or large can of Heineken is $8.50 so you would need to drink 14 pints per day! A margarita is about $12 if I remember correctly. You would have to drink a lot to make it worthwhile! I spent about $1,600 for a family of 3 over 12 nights and had plenty to drink, bought stuff in shops, went to the casino etc. That drink package is so expensive!

Ken
Ken

15 drinks per day is a lot. We just came back off carnival.for 7 nights. Did not take drinks package as we drink about 6 drinks per day.

Sue P.
Sue P.

Don’t get me wrong I couldn’t drink 15 drinks every day for 15 days but hubby is Scottish so... the cap on the package is 15 alcoholic drinks per day and all adults in cabin need to get it if 1 wants it. At $8.50 a pint I think we’ll go on pay as you go. Maybe some days he will drink 15 pints but not likely every day and I certainly won’t!! Carnival customer support refused to give each price so I couldn’t work out if the package was expensive. It certainly seemed a lot to me!!

Bluey
Blueyasked
Carnival Spirit

how much cost for a soft drinks package child and for adult coffee and soft drink per day

No answers
Bluey
Blueyasked
Carnival Cruises

how much for childrens drink package and for adult coffee and soft drink package

No answers
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Carnival Cruises

Details

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Carnival Pride

Carnival Pride

No reviews yet
CategoryCruisesCruisesCruisesCruises
Release dateJune 2013
Compare all 7 Carnival Cruises
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