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Vagabond Cruises
LINOSydney, NSW
Best harbour cruise ever!!!
From planning to disembarking
Smooth sailing all way!!!
Great cruise, food,music and staff were exceptional. Our car club harbour cruise has left great memories for all guests who attended.
We will do it again some time.
Lino
1 comment
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David MSydney, NSW
They have form
The review of Not a supporter - 'Duty of care for under 18’s zero' - from two years ago was eerily replicated by my daughter's experience last weekend. Same allowing intoxicated students to board, same police being called, same returning to dock two hours early and throwing *everybody* off - with crew shouting at the students for good measure. A potentially great night ruined.
1 comment
Vagabond CruisesVagabond Cruises
Hi David,
Thank you for your review and apologies for the late response. We only recently claimed ownership of our ProductReview page. ... Read more
We're sorry to hear about the termination of your daughter's recent cruise. We operate hundreds of cruises a year and indeed thousands over the past 30+ years that we have been in operation. Termination of a cruise is a very rare and unfortunate event, however, at times necessary in the interest of safety and the wellbeing of our passengers and staff. All of our school socials, university socials and any events deemed "high risk" are monitored and patrolled by licensed security, the crowd is screened upon boarding for visible signs of intoxication and bags are checked for alcohol, drugs and/or other contraband. Despite our best efforts to isolate an issue or individuals responsible, cruises can still get out of hand. As per the terms of hire signed by the event organiser (or a responsible adult acting on their behalf in the case of school socials), Vagabond Cruises reserves the right to terminate a cruise in the interest of the safety and wellbeing of passengers and staff if this occurs. It is our duty of care that police be contacted and to be present upon the debarkation of passengers in such instances, again, for the safety of all involved. We are sorry that your daughter and other innocent cruise-goers missed out on what I'm sure would have otherwise been an enjoyable evening. It is truly unfortunate that the actions of a few can impact those who are genuinely looking to have a good time, however, Vagabond Cruises was acting in the interest of their safety and welbeing which we consider to be paramount. Regards, Michel Beirouthy Manager of OperationsSimilar opinion? Write a review on ProductReview.com.au!
Ganson G.Sydney, NSW
Excellet Service, ejoyable
Had a wonderfil time , staff friendly , helpfull, it was winter and not that crowded , but they did well with the food and entertainment. will go again. Music was excellent, Booking,was easy and professional.
1 comment
Vagabond CruisesVagabond Cruises
Hi Ganson,
Apologies for the delay as we've only recently claimed ownership of our ProductReview page.... Read more
Thanks so much for the great review! We're thrilled to read that you enjoyed your cruise back in June along with the food, service and onboard entertainment. We hope to see you again soon!Similar opinion? Write a review on ProductReview.com.au!
Fantastic
Attended Saturday night Latino Dinner Cruise combining Vivid lights, for a Hens celebration...Exceptional, music and live audience participation Latino dance Show. Buffet style fresh and delicious food, very helpful staff with an energetic atmosphere onboard would go again.
1 comment
Vagabond CruisesVagabond Cruises
Hi Kazza,
Apologies for the delay as we've only recently claimed ownership of our ProductReview page.... Read more
Thanks so much for the great review! We're thrilled to read that you enjoyed your Latino Dinner Cruise during Vivid back in June as well as the show, food and service from our valued crew. It was a pleasure having you on board and we hope to see you again soon!Similar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
MarthaSydney, NSW
Amazing
Amazing from moment when I did booking, very clear about what I can expect about this cruise, but really it exceeded my high expectations. Buffet was delicious and generous, show was great for an small area like a boat. Crew was faultless, thank you! 5 stars! Thanks, Thanks, Thanks....
1 comment
Vagabond CruisesVagabond Cruises
Hi Martha,
Apologies for the delay as we've only recently claimed ownership of our ProductReview page.... Read more
Thanks so much for the great review and the pics! We are absolutely thrilled to read about your experience with Vagabond Cruises from the time of your booking all the way through to the cruise itself. Glad you enjoyed the delicious buffet, the service from our amazing crew and of course the onboard entertainment! Thanks for cruising with us and we hope to welcome you aboard again soon!Similar opinion? Write a review on ProductReview.com.au!
PedroSydney, NSW
OK cruise
Went on the Saturday night Latin cruise which was OK without being great. The food was good but the entertainment was extremely loud for such a small area. The entertainment consisted of some loud drums and a few girls dancing. The drinks were a bit expensive but you expect that on a harbour cruise. What you don't expect is the rudeness of the barman who could only grunt. He obviously doesn't enjoy his job. Avoided him by going to the upstairs bar where they were much friendlier.
We have probably been on about 30 harbour cruises and all of them...Read more
1 comment
Vagabond CruisesVagabond Cruises
Hi Pedro,
Thanks for your review! Apologies for the delay as we've only recently claimed ownership of our ProductReview page.... Read more
We're glad that you enjoyed the food and entertainment. We agree, the live brazilian drumming during the into and outro of the show is definitely loud! We find that most of our guests find it enthralling. We hope you also enjoyed the main portion of the show which involves male and female dancers performing to actual tracks as well as the fun audience participation. Surprised you found the drinks to be expensive. Call us crazy, but $6.50 beers and $7 wines and spirits seems pretty reasonable to us. To each their own though ;) We're sorry to hear about the grumpy bartender. That's not usally the case with our staff who are usually very warm and welcoming, but we're glad that you enjoyed the service from the bartender on the upper-deck. As you're an avid cruise goer, we'd be happy to offer you 10% off of your next cruise with Vagabond between January-October. For a switch, I'd recommend a relaxing lunch cruise with a delicious seafood and carvery buffet and live jazz. Please reach out to me personally to arrange this on 02 9660 0388. We hope to see you on board again soon! Regards, MichelSimilar opinion? Write a review on ProductReview.com.au!
Layla Hall
- 2 reviews
- 1 like
Delightful way to spend an afternoon
I attended this delightful luncheon cruise departing from King Street Wharf. The service was faultless and the meal very tasty. The entertainment was a beautiful touch to the afternoon.
1 comment
Vagabond CruisesVagabond Cruises
Hi Layla,
Thanks so much for the fantastic review! Apologies for the delay as we've only recently claimed ownership of our ProductReview page.... Read more
We're so happy to hear about your time aboard our Lunch Cruise on Sydney Harbour. Glad that you enjoyed the seafood and carvery buffet, the saervice from our crew and of course the entertainment. Thank you for joining us and we hope to see you again in the future!Similar opinion? Write a review on ProductReview.com.au!
EvieTERREY HILLS
- Verified customer
Great cruise except for an unexpected circumstance
My family experienced a cruise on the 'Spirit' on Christmas Day. The food was of a good standard with a plentiful supply and the staff were friendly and efficient. A day prior to the cruise I suddenly was notified that two family
members were unable to attend due to a mental breakdown.. Management do not bend their strict refund policy under any circumstance as Vagabond Cruises is purely focused on profits,
Please be cautious when booking with this company.
1 comment
Vagabond CruisesVagabond Cruises
Hi Evie,
Thank you for your review of our Christmas Day Lunch Cruise last year. Apologies for the delay as we've only recently claimed ownership of our ProductReview page.... Read more
We're thrilled that you enjoyed your Christmas Day cruise as well as all the delicious food and service from our crew. I'm sorry to hear about your friends who couldn't join you. Unfortunately, it is true that tickets are non-refundable for all special event cruises as per our terms and conditions, especially with only 24 hours notice. This has much more to do with the high costs of running such events rather than our concern with profits. Exceptions are occasionally made and requests are handled on a case-to-case basis. Thank you once again for your feedback. Should you wish to join us for a cruise in the future, please contact me directly and I will happilly offer you a discount on your tickets, subject to some conditions. You can reach me at our office on 02 9660 0388. Warm regards, MichelSimilar opinion? Write a review on ProductReview.com.au!
NINA
- 2 reviews
- 2 likes
Not Recommended. Low grade Service
Deplorable to say the Least!!!! Below average food and old dirty boat. Staff were misleading when I made a booking claiming a seafood buffet with an open bar. The bar was far from open and the food was nothing short of crappy!!!! Definitely did not meet my expectations and extremely unsatisfactory!!!! The money we paid was worth more than the ugly boat itself we were taken for a ride and lied about standard we were getting. To add insult to injury they gave my husband a plastic cup that lights up for his bday. The only person that was eating s...Read more
a food seemed to be the wife of the owner of the boat!!!! Very standards for what they stated “was a premium package” I’d hate to see what the lesser package was. If you pay for an open bar, then you should commit to that agreement and not mislead customers with your low grade service Not to mention serving my friend cold and hot water demanding she drink it prior to serving her a fourth pint of Sambuca in four hours!! Absolutely appalling!! No common courtesy of calling me back as promised. Not worth the money that was paid!! Should have gone to Product Review before I made this booking!! Looks like Vagabond Cruises leave behind alot of unhappy and unsatisfied customers. You people should not be in business!!!Similar opinion? Write a review on ProductReview.com.au!
We had a fantastic time! Great entertainment and great service. Definitely recommend.
Yes very happy
1 comment
Vagabond CruisesVagabond Cruises
Hi Sassyme,
Apologies for the delay as we've only recently claimed ownership of our ProductReview page. Thanks so much for the great review! Thrilled you enjoyed your cruise and we hope to see you again soon :)
Similar opinion? Write a review on ProductReview.com.au!
Amazing cruise
The crew and staff were amazing excellent service will definitely come back. The whale watching experience was fantastic, Latino cruise was full of entertainment and value for money.
1 comment
Vagabond CruisesVagabond Cruises
Hi Sailor,
Thanks so much for the fantastic review! Apologies for the delay as we've only recently claimed ownership of our ProductReview page. ... Read more
Thrilled to hear that you enjoyed your time on our Latino Dinner Cruises in August last year. Thanks for shring your experience with us and we hope to see you again soon :)Similar opinion? Write a review on ProductReview.com.au!
Dave ThomsonPerth, WA
- 17 reviews
How mean?
Booking was easy, the food was good, staff were helpful but there was no music on the top deck at all apparently no one checked to see if it was working??? but the thing we can't get over was we bought a bottle of wine from them which cost $35.00 (shore prices) and they stopped my wife taking it off the boat!!! Surely if you BUY it it's YOURS? apparently not according to Vagabond, merry xmas to you too Vagabond...
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JoRSydney Surrounds, NSW
- 18 reviews
- 11 likes
Christmas Lunch
We had a party of 10 for Christmas lunch on the Princess boat.We were split into 2 tables not facing each other so “family time” over lunch was difficult.We had barely sat down when the photographer attempted to take us outside for a photo and told us she couldn’t be certain she would be there for long.This was 7 minutes after we boarded and sat down.Her rudeness put us off having a photo taken.The wait staff were arguing with each other in earshot iof patrons.No hand wash in ladies toilet immediately upon boarding.Windows of the vessel were so...Read more
dirty,it made it difficult to see the view.The buffet was served table by table as you were called.They called 2 tables upstairs and then stopped so everyone got up and it was bedlam at the buffet with people going in both directions.Staff were physically grabbing patrons and pushing them along the line.The food itself was excellent.Fresh and plenty of it.Kudos to the kitchen staff.My grandson went to buy 2 jugs of soft drink and the bar lady could barely speak English and poured him bourbon until another bar staff member corrected her.The coffee was luke warm because it sat so long while they fetched milk.All the while we had the smell coming from the toilets the whole trip.A couple were seated at a table right at the base of the stairs.This made it difficult when several people were going up and down the stairs.To sun up,the kitchen staff could not have done better,the food was marvellous but nearly all of the other staff including the photographer were rude and sullen or couldn’t understand English.Unfortunately I couldn’t recommend this boat for a family Christmas lunch.Similar opinion? Write a review on ProductReview.com.au!
Not a supporterSydney
Duty of care for under 18’s zero
Warnings to parents of under 18. Think twice about allowing you teenager to attend their ‘school social’ on board. Despite their written and verbal promise to provide a safe environment for students on board, the reality is the opposite. Intoxicated and drug affected students were allowed to board the cruise. Names were not checked (as promised) allowing randoms to board, ID was also not checked. This company will say that they didn’t actually serve alcohol on board and therefore they should not be held responsible for the damage to their cruis...Read more
e or for patrons bad behaviour. but such behaviour would have been lessened and indeed non existent if they did not allow intoxicated students to board. It was bound to result in out of control behavior from some students. Which leads me to support those students who weren’t intoxicated or destructive and went on this cruise to sail around the Harbour with their friends. Surprise, surprise the cruise barely left shore and was stationary for a good hour before heading off for a short ride to the Opera House. Then the company decided to sail back due to poor behaviour of SOME an hour and a half earlier than it should have. A visit or two also from the police made the night even more problematic and less enjoyable. I believe this is a common practice of Vagabond Cruises to cut short these school socials due to bad behaviour and then pull the pin of the night ( an hour and a half early). Not a bad way to rip off students and their parents. Save your money and stay on shore as little cruising was to be had.Similar opinion? Write a review on ProductReview.com.au!
JanetKellyville, 2155
Excellent service, Great atmosphere, Good food.
I have been booking with Vagabond Cruises for many years now, booking with them is always a breeze. I love their Latino and Lunch cruises. They are always professional, have great food and we always leave with good memories. I absolutely recommend Vagabond cruises to all my friends and family.
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E.SSydney
An excellent and professional cruise!!
I recently booked my company's Christmas party onboard the charming Vagabond Princess (older style vessel but in excellent condition). Every detail of my company's request was met from the food, to the bar, the Christmas decor and even the Dj! The seafood smorgasbord was exceptional and so delicious! The bar tenders were humorous and very professional and the Cruise Directir onboard met my guests' requests and even the vegetarian and gluten free meals! I cannot thank the company enough for making this an unforgettable night for us. It was a rea...Read more
l pleasure dealing with Cagabind Cruises and we will definitely be back next year!! Thanks guys! June 6th 2017 Update: Perfect cruise for a fabulous night out' I cannot thank enough the great Crew we had onboard and the amazing staff which we made our reservations with. The office team had looked into the smallest detail for my mum's 50th and everything onboard was perfect! From the decor and balloons, the seafood and carvery buffet, the entertainment and the boat looked amazing! I highly recommend Vagabond Cruises for your special occasion. They go over and beyond your expectations. Thanks guys!!Similar opinion? Write a review on ProductReview.com.au!
- Verified customer
Great food & atmosphere!
Was very happy with the food and performance. We had a smorgasbord of food. The food was a combination of seafood and meats with desserts. The bar was open throughout all the cruise. The bartender we're fun and proffesonal in making cocktails. Recommend for a good night out.
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Rita Stan
- 2 reviews
- 2 likes
Unhappy with dining experience
The food was described as delicious appetizers and on arrival I received corn chips, some raw vegetables and a dip.
The food was questionable. They said it was an international buffet. There was a pasta, salads, cutlets and some meat that was hard to cut or eat.
Minimal desserts were given.
I found it was not anything like it was advertised.
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Vagabond CruisesVagabond Cruises
Dear Lino,
Thanks so much for the fantastic review! We're thrilled to hear that you and your guests enjoyed the food, service and entertainment on your recent trip with Vagabond Cruises. It was our ... Read more
pleasure having you on board and hope to see you again in the future!