AVOID Cgu insurance.... corporate profits before people.
I left my 4wd in the care of a automotive air conditioning mechanic who was insured with cgu and the car was stolen while in his care ( on the 3rd day).he told us he left the car on the street overnight as he needed the space.we insisted he put in a claim with cgu as it was in his care and cgu have knocked back the claim twice. The first time they claimed we should have had a imobiliser and club lock fitted to the vehicle ( even though the mechanic never advised us it was necessary).second letter of demand was sent after after a work colleague advised me that his nephew left a car with a panel beater and was stolen (panel beaters insurance pay out).this time was rejected based on their claims we didn't tell the mechanic he couldn't leave the car on the street ( we specifically asked him to make sure the car was secured, I even offered to remove the roof racks so it would fit in his workshop).throughout the whole process even during their investigation no one ever called to ask any questions or our side of the story,very one sided. I hope people read this before they get insurance with cgu. AVOID CGU.
Thank you Peter!
I had problem with the online quote with our business type. Peter solved it and gave me a quote in a short time period. The chat service is a great way to contact as I prefer recording all conversations as written documents so that I would not forget and can use them as reference in the future.
Very good service and good product
Policy was good value with a very reasonable premium and easy to set up with personal attention and explanation provided.
Peter, Excellent customer service
Peter is a good professional in customer service. I appreciate his excellent service in addition he gave all information that I needed it.
Excellent. Helpful. Friendly
Great value. Extra helpful when needed. Easy to apply. We're happy to customise my quote for my business that isn't normally chosen.
MY online agent Dylan was very helpful and effective in giving me what I needed for my business to be covered
Have only just set up my policy but the customer service has been more than great so far! Very helpful staff and quick set up time.
Excellent customer service!
Taking out my Hobby Farm policy was very simple, and it was also easy to make adjustments via online chat.
Best and Reasonable Price for business Insurance
A special Thanks to Peter, He was very helpful in suggesting the right insurance. Highly recommended service.Good value for money, I have been to some other providers for insurance they are way far from your prices.
Great Online Chat Service
Thanks to Peter I was able to get my insurance through him, when I was unable to get an online quote.
Great customer service!
Peter was great at answering all of my insurance questions! A huge help after spending hours online trying to find the answers myself :)