Chef CFE547

Does the job- just – This is cheapest oven on the market & it really shows.This oven takes a long time to warm up, inconsistent heat and if you’re trying to use more than two hot plates expect to lose heat (enough to ruin your cooking). That said, it’s better than lighting a fire outside or microwaving meals for life. Show details

Design Fault with Switches – The two Heat Control Switches of Chef Upright Cooker (Model: CFE547SA, failed. They don't regulate heat and getting stuck in full-heat position all the time! After the first switch failed within 2 years after purchase, we started using the second cook top which then failed exactly 2 years after use too! Now we use the third and fourth cookers… Read more

sparingly and will throw away the whole thing if another switch/cooktop fails. It seems that the average life of a cook top switch is 2 years. The Electrolux Customer Service (represents Chef products) got back to me 40 days after I contacting them by email (they won't answer their phone -keep you on hold 20+ minutes) who then advised me to contact a local (Nerang) contractor because its outside warranty by now. Their contractor quoted me 1/4th the cost of a new unit ($300) to fix two switches!! These switches should not fail so quickly (each within 24 months of warranty) and the cost of replacement shouldn't be that excessive. Poor product quality and poor after purchase service. I will never consider any Electrolux product in the future.

Works for us – this is our third chef stove ,so far this one has be good ,cooks good for what we do only two of us so dont need a big oven any more .stainless looks good so long as you know how to clean it properly,dont use steel wool as it will cause rust stains .hope it last as long as our other stoves  Show details

Value for money – Small and simple design that still cooks our meals for a family of 5. Love the griller as you can close the door. Pretty easy to clean the cook top. easy to read dials. Sturdy racks in the oven. Cooks some of the best roasts we have done in an electric oven.  Show details

It is a basic product at a basic price – It's a good price point, great for putting in rentals. Pretty much indestructible. It cooks food what else do you want apart from the name value to show off to your friends, and make them jealous of your implied success, and conversely their failure. Brands are rally a way for modern society to mark territory  Show details

Is this normal – When using the ceramic hot plates lower than full heat they click on and off like a thermostat. Is this normal. I have looked in the manual that come with my stove and they say nothing regarding this. It happens when I turn the stove onto a lower heat to start. Can't get any answers anywhere else, Please help

Looks good but ceramic surface pitted immediately – I've had this stove for about 2-3 weeks. I purchased it because there is not a lot of choice in this width and I didn't want to change kitchen. I am happy with the look of the stove but the ceramic surface marked the first time I used the hotplate and I didn't even spill anything on it. Since then it has several pitted marks on the surface… Read more

despite me carefully following all instructions on cleaning. Apart from that it is made from relatively cheap materials and does not really present a quality feel. The splashback is only slightly thicker than aluminium foil, it bends with just a light wipe of the surface. As for the performance, the oven heats reasonably quickly and evenly and the ceramic hotplates are as one can expect from any ceramic stovetop - quiet slow to respond to changes in temp, not very good at low heat as they just rely on the element turning on and off to control the heat. The look and it fit in my narrow space Ceramic stove top pitted, not very sturdy materials

glass door explodes within 4 weeks of purchase – purchased this oven for my mother four weeks ago & the internal glass pane has exploded during cooking. Hot glass fragments over the kitchen floor - was a foot away when it happened. Company representatives are all very policy line on the matter. The technician given the job of assessing the mess obviously careful of admission of liability says… Read more

it could be a week before the company head office make a decision..........

Hopefully Electrolux owned businesses are endowed with a customer service centric approach, not that I'm entirely sure even a new replacement oven would inspire confidence at this point.

Will be following the customer service angle closely on this as I'm in the branded appliance industry. Love supporting companies with excellent CS though those that don't need a little reminder.