3Chill Chest

Chill Chest Questions & Answers

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Sally
Sally

How do i open chill chest chill pack to fill with water?

tyrone.stewart.56
tyrone.stewart.56

How different is this Chill Chest to the Pollar Chest which is half the price?

Global Shop Direct
Global Shop Direct   DM   

Polar chest is a knockoff that does not have the same level of thermal efficiency.

John
John

Can this product hold water?

Pierre
Pierre  

No, as it's made of porous plastic.

Bellebee
Bellebee  

No It can only hold bottles / containers.

GayleS
GayleS

How does it work?

Pierre
Pierre  

It doesn't. It's an insulated box.

Bellebee
Bellebee  

The Chill Chest works by maintaining its temperature by locking in the cold air if using cold items/ and likewise for hot.

Its made out of lightweight polypropylene .

vortexau
vortexau  

Its like a small refrigerator with its door kept shut during a blackout, but for only a short period.
I'd say that it serves its purpose when its filled with cold supermarket, or party foods, (or only hot items, like freshly cooked pizza, or Fish n Chips) for a maximum of 25 - 30 minutes.
It only slows temperature change and is not suitable for drives of 100 - 150 km distance. For THAT task, I recommend a 12V powered Food Warmer / Cooler, and these can range from $90 - $400 depending on the capacity.

Jodie
Jodie

Does the chest need to be full or nearly full of cold items for it to keep them cold, or can just a few items be placed inside will stay cold as well.

Global Shop Direct
Global Shop Direct   DM   

Hi Jodie, Please give us a call on 1300 137 598 and we will be able to assist you and answer your questions. Thanks,

Pierre
Pierre  

Any ice chest will operate better the fuller it is. If you only have a few items, surround them with ice packs or ice bricks and fill out the chest with crumpled up newspaper, or similar or sealed plastic bags full of styrofoam balls (as used in bean bags).

Carol
Carol

Hi

How does it keep things cold. Do you have to put it in the fridge first?

Bellebee
Bellebee  

Hi Carol, The items have to already be cold to put in the Chill Chest and the same applies to hot items if you decide to store hot items in the chest. Not though at the same time. Hope that helps.

Junee
Junee  

It doesn’t. Spend your money on a sealed and insulated cooler that has a proven track record.

Gloria
Gloria

how do i contact about chill chest, i didnot want to of them only one my order number is 26403950 thanks gloria whaley

Bellebee
Bellebee  

Hi Gloria I suggest you contact Chill Chest Customer services directly so they can assist you with your order.

Thank you.

Global Shop Direct
Global Shop Direct   DM   

Hi Gloria, Please contact the retailer in which you made the purchase, and they will be able to assist. Thanks

Sue
Sue

How does it get cold have to refrigerate or freeze?

MIKE
MIKE  

This chill chest is an absolute waste of money!!!

Does not keep things cold, just think of it as a styrofoam cooler that you can’t put ice in!!

Pierre
Pierre  

Place icebags or ice bricks inside it. Placing pieces of ice in it does not work, as the ice melts!

Bellebee
Bellebee  

Hi Sue, You dont need to do anything to get it cold its portable like an esky but lighter and fits compactly in the car boot .You can put both frozen and refrigerated items in the chilli chest. The insulated box chest is what helps keeps the temperature cool inside the box.

Deidrie
Deidrie  

I use my Chill Chest all the time. I leave it in my boot so whenever l shop and l can put my cold and frozen products inside. If its not full l keep s beach towel inside to fill up the empty space. Ive driven over 2 hrs with a chill chest full of cold and frozen things and my icecream arrived still frozen. You just have to pack it correctly for best results. Great product

Misty G
Misty G

What do you have to do to let it get cold?

Bellebee
Bellebee  

Hi Misty, The Chilli Chest works by temperature lock technology which traps the cool air inside, so you just put your cold items in the chest and it will insulate food & drinks that are already cold for many hours. Perfect for days out.

Pierre
Pierre  

Hi The items to be kept cool must be cooled before placing them in the Chill Chest, and kept cool using ice packs or ice bricks from your freezer. The chest itself works like an Esky, not a refrigerator. It's good for taking home frozen food from the supermarket and keeping drinks cold.

MARISELA
MARISELA

I was considering buying one for my daughter who was just accepted to Columbia University. Generally, students have small refrigerators in their dormitory rooms, but she will not have private transportation there as New Yorkers normally use the subway or taxis. Do you plug the Chill Chest in order to have it chill the items, or how does it get cold? If it is company proprietary information I understand if you cannot disclose certain information. I would just need to know if it would be appropriate for my daughter's minimal use.

Global Shop Direct
Global Shop Direct   DM   

Hi there, We actually sell this product in Australia so it might be best to look for a local supplier. But the Chill Chest is not electric, it just has technology in it which keeps things cool and hot. It is not a refrigerator. Thanks,

Pierre
Pierre  

The Chill Chest is not a portable refrigerator. It is an insulated box which needs pre-frozen cooler bricks to keep things cool inside it. The insulation likewise keeps pre-heated contents hot (a bit like a hay box). Its main quality is its ability to internally maintain the temperature of whatever is placed inside for a period of time (a bit like a thermos flask), but does not of itself heat or cool the contents, since it is made of a form of foam plastic.

Kippi
Kippi  

It's not plug in. It's just a very cheap material and it doesn't keep anything cold beyond an hour. My advice is not to waste your money.

Marcella
Marcella

How do it keep can pops cold? When put thems in there hot it automatic.Turn thems cold.

Global Shop Direct
Global Shop Direct   DM   

Hi there, sorry we dont quite understand your question? We are a retailer of this product in Australia. For questions, please call us on 1300 792 286 and we will clear anything up. Thanks,

Sam E
Sam E

how do you pre-cool the chest? it is too big to put in the fridge or freezer.

Oz White
Oz White  

I just put a couple of bags of frozen vegies or ice packs in it!

chezza
chezza  

AS soon as you place your frozen items in they automatically cool it down and place all your other items such as butter cheese etc around them Pack it as tight as you can

Amanda P
Amanda P

Is it suppose to leak out the sides? We just bought it and filled it up with ice, bottled water and what the Wisconsin heat over Memorial Day weekend it didn't take long for the ice to melt and it to leak out the sides of it. I don't know if anyone else is having the same problem with the product or what. You spend the 40.00 an it's defective is not a good thing.

Sara
Sara  

I haven't used it with ice...it's winter here in Ozland...it's great in keeping the groceries frozen for few hours though....I prob won't use it with ice

Heather
Heather  

It’s not designed to have loose ice in it , as it is not leakproof. It’s only designed to keep foods, drinks cold or frozen. I put ice packs and fill the spaces with a towel and the foods stay really cold for hours. Great product which I use often.

Lindsay M
Lindsay M  

Yes it leaks

Gav
Gav

Can you give me the dimensions of the chest when collapsed and when up? What makes the item stop being cooled after 8 hours.

Johnney L
Johnney L  

Folded size about 60*40.3*10.2cm, Unfolded size about 60.40.3*25.4cm

CHILL CHEST is made from the material EPP that makes it long time heat insulation.

Scotty B
Scotty B

brisbane just had a power blackout that lasted for around 4 hours ... all that frozen food needs to be binned. Frozen water blocks sounds good. Would the Chill Chest save me in the future?

Bob
Bob  

Our chill chest certainly helped us out. we did use plenty of ice bricks, 10 kilos of prawns saved, power out for approximately 12hrs.. Good luck with it Scotty

Global Shop Direct
Global Shop Direct   DM   

Keeping cold and frozen food still cold/frozen is exactly what the Chill Chest does well. Would have saved your perishables.

Scotty B
Scotty B  

thanks for the comments - i have bought the chill chest, now all i need is a couple of those gel ice packs.

fred.mcgurk.3
fred.mcgurk.3  

Surely a freezer should keep stuff cold, both for four hours and also far better than a fold up Esky! We have had power outages 24 hours and more and did not have to throw anything out. Maybe you need to make the freezer colder.

Larry
Larry

Can it be lifted when full?

Kerry
Kerry  

NO. 24 cans & salads 100 meters to the beach with 2 kids. hernia time...Same deal pack frozen grocery's into it in the car then to heavy to carry so unload grocery's to carry into house. big con

Robert R
Robert R

What is the difference on the deluxe version?

JenB
JenB  

I don't know I'm sorry. But happy with the version I have

Scotty
Scotty  

Sorry don't know about that one

windle
windle  

Didn’t know there was one.

Maggie
Maggie

What is the limit in hotness can an article be when put in, so it doesn't melt the bottom of the chill chest?

Sharon L
Sharon L  

Sorry Maggie i haven't used it yet for hot food yet so I can't answer that for you. It advertises that you can transport hot food. Maybe try to ask Global Shop Direct or google manufacturer. Hope this helps a bit.

Johnney L
Johnney L  

About 135℃ max in hot temperature

Horace
Horace

How are the sides and lid hinged, and how sturdy are they?

Geoffrey
Geoffrey  

I cannot answer that yet as ive just purchased mine

Stuart
Stuart  

Concealed hinges, Don't even think about taking apart. Either buy one and don't mess with it or find someone that has got one so you can see it works.

Truben
Truben  

Hi, no they aren't hinged, the short sides have an interlocking piece that locks in with the long sides when the chest is folded out. The just unclip for lack of a better word when folded down for storage. I hope this answers your question.

Horace
Horace  

Thank you for the responses. Most helpful

Shelly
Shelly

Where is a global shop direct store I would like to go and buy one not order online

derry
derry  

Dear Shelly, i am sorry but can't answer your question as I am A REGULAR PURCHASER ON THE NET.

Just check via Google search

Lisa H
Lisa H  

You can buy them from Australia post outlets

Lindsay M
Lindsay M  

Bed bath and beyond has these on sale for $19.99, that's a good buy as I paid $39.99 for mine from this site.

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