Chill Chest Questions & Answers

Polar chest is a knockoff that does not have the same level of thermal efficiency.

No, as it's made of porous plastic.

No It can only hold bottles / containers.

It doesn't. It's an insulated box.

The Chill Chest works by maintaining its temperature by locking in the cold air if using cold items/ and likewise for hot.

Its made out of lightweight polypropylene .

Its like a small refrigerator with its door kept shut during a blackout, but for only a short period. I'd say that it serves its purpose when its filled with cold supermarket, or party foods, (or only hot items, like freshly cooked pizza, or Fish n Chips) for a maximum of 25 - 30 minutes. It only slows temperature change and is not suitable for drives of 100 - 150 km distance. For THAT task, I recommend a 12V powered Food Warmer / Cooler, and these can range from $90 - $400 depending on the capacity.

Hi Jodie, Please give us a call on 1300 137 598 and we will be able to assist you and answer your questions. Thanks,

Any ice chest will operate better the fuller it is. If you only have a few items, surround them with ice packs or ice bricks and fill out the chest with crumpled up newspaper, or similar or sealed plastic bags full of styrofoam balls (as used in bean bags).

Hi Carol, The items have to already be cold to put in the Chill Chest and the same applies to hot items if you decide to store hot items in the chest. Not though at the same time. Hope that helps.

It doesn’t. Spend your money on a sealed and insulated cooler that has a proven track record.

Hi Gloria I suggest you contact Chill Chest Customer services directly so they can assist you with your order.

Thank you.

Hi Gloria, Please contact the retailer in which you made the purchase, and they will be able to assist. Thanks

This chill chest is an absolute waste of money!!!

Does not keep things cold, just think of it as a styrofoam cooler that you can’t put ice in!!

Place icebags or ice bricks inside it. Placing pieces of ice in it does not work, as the ice melts!

Hi Sue, You dont need to do anything to get it cold its portable like an esky but lighter and fits compactly in the car boot .You can put both frozen and refrigerated items in the chilli chest. The insulated box chest is what helps keeps the temperature cool inside the box.

I use my Chill Chest all the time. I leave it in my boot so whenever l shop and l can put my cold and frozen products inside. If its not full l keep s beach towel inside to fill up the empty space. Ive driven over 2 hrs with a chill chest full of cold and frozen things and my icecream arrived still frozen. You just have to pack it correctly for best results. Great product

Hi Misty, The Chilli Chest works by temperature lock technology which traps the cool air inside, so you just put your cold items in the chest and it will insulate food & drinks that are already cold for many hours. Perfect for days out.

Hi The items to be kept cool must be cooled before placing them in the Chill Chest, and kept cool using ice packs or ice bricks from your freezer. The chest itself works like an Esky, not a refrigerator. It's good for taking home frozen food from the supermarket and keeping drinks cold.

Hi there, We actually sell this product in Australia so it might be best to look for a local supplier. But the Chill Chest is not electric, it just has technology in it which keeps things cool and hot. It is not a refrigerator. Thanks,

The Chill Chest is not a portable refrigerator. It is an insulated box which needs pre-frozen cooler bricks to keep things cool inside it. The insulation likewise keeps pre-heated contents hot (a bit like a hay box). Its main quality is its ability to internally maintain the temperature of whatever is placed inside for a period of time (a bit like a thermos flask), but does not of itself heat or cool the contents, since it is made of a form of foam plastic.

It's not plug in. It's just a very cheap material and it doesn't keep anything cold beyond an hour. My advice is not to waste your money.

Hi there, sorry we dont quite understand your question? We are a retailer of this product in Australia. For questions, please call us on 1300 792 286 and we will clear anything up.

Thanks,

I just put a couple of bags of frozen vegies or ice packs in it!

AS soon as you place your frozen items in they automatically cool it down and place all your other items such as butter cheese etc around them Pack it as tight as you can

I haven't used it with ice...it's winter here in Ozland...it's great in keeping the groceries frozen for few hours though....I prob won't use it with ice

It’s not designed to have loose ice in it , as it is not leakproof. It’s only designed to keep foods, drinks cold or frozen. I put ice packs and fill the spaces with a towel and the foods stay really cold for hours. Great product which I use often.

Yes it leaks

Folded size about 60*40.3*10.2cm, Unfolded size about 60.40.3*25.4cm

CHILL CHEST is made from the material EPP that makes it long time heat insulation.

Our chill chest certainly helped us out. we did use plenty of ice bricks, 10 kilos of prawns saved, power out for approximately 12hrs.. Good luck with it Scotty

Keeping cold and frozen food still cold/frozen is exactly what the Chill Chest does well. Would have saved your perishables.

thanks for the comments - i have bought the chill chest, now all i need is a couple of those gel ice packs.

Surely a freezer should keep stuff cold, both for four hours and also far better than a fold up Esky! We have had power outages 24 hours and more and did not have to throw anything out. Maybe you need to make the freezer colder.

NO. 24 cans & salads 100 meters to the beach with 2 kids. hernia time...Same deal pack frozen grocery's into it in the car then to heavy to carry so unload grocery's to carry into house. big con

I don't know I'm sorry. But happy with the version I have

Sorry don't know about that one

Didn’t know there was one.

Sorry Maggie i haven't used it yet for hot food yet so I can't answer that for you. It advertises that you can transport hot food. Maybe try to ask Global Shop Direct or google manufacturer. Hope this helps a bit.

About 135℃ max in hot temperature

I cannot answer that yet as ive just purchased mine

Concealed hinges, Don't even think about taking apart. Either buy one and don't mess with it or find someone that has got one so you can see it works.

Hi, no they aren't hinged, the short sides have an interlocking piece that locks in with the long sides when the chest is folded out. The just unclip for lack of a better word when folded down for storage. I hope this answers your question.

Thank you for the responses. Most helpful

Dear Shelly, i am sorry but can't answer your question as I am A REGULAR PURCHASER ON THE NET.

Just check via Google search

You can buy them from Australia post outlets

Bed bath and beyond has these on sale for $19.99, that's a good buy as I paid $39.99 for mine from this site.