After receiving a quote for almost 1/2 of what I currently pay, I agreed to go with ahm. They then took out twice the amount of what was quoted , whilst my old insurer continued to get their payment. That was nearly 2 weeks ago. I am still waiting for a refund from ahm, and yes...I stayed with my old health fund. This has been a GREAT inconvenience.
Does CHOOSEWELL comparison site belong to AHM insurance?
After receiving an unsolicited email from Choosewell offering to find a better health insurance policy, I visited their website and left after deciding that they did not have anything worth my interest.
Their representative followed up with a phone call (again, unsolicited).
During the conversation, I said that I would not commit to the AHM membership that he was offering until after I could examine the details that he would send in an email.
On the following day, I received an email welcoming me as a new member and attaching the cover d...
Terrible Customer Service
Choosewell is a Melbourne based health insurance comparison service. I had the misfortune to somehow getting involved with them when I was looking to change my private health insurer.
Adam Whitty is the customer service rep I was dealing with and he convinced me to change my private health insurer to another one that he recommended suits me better. Whether that's true or not is still outstanding and not the criticism I have with him and by extension the company he works for, namely Choosewell.
My criticism is with the fact that he gave me t...
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