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Choosi
4.0 from 288 reviews

Reviews

(175)
(37)
(15)
(10)
(51)
  • Transparency
    4.8 (72)


Jason

JasonPeel, WA

Pet insurance

published

I had a great experience with Choosi pet insurance my dog breed wasn't on the breed list they got it sorted and got all the information needed so i could insure my dog.

Transparency

Easy, quick, simple and helpful

published

Got great product information and lots of policies to compare and choose from. They called and were very helpful over the phone and I was able to arrange a suitable policy fast.

Transparency
1 comment
Choosi
Customer RelationsChoosi

Christopher

ChristopherMetropolitan Adelaide, SA

Amazing Customer Service

published

Your consultant Jeremy was polite, friendly, informative and very helpful. This made the task of shopping around for life insurance much easier. He followed through as promised too. Thank you

Transparency
1 comment
Choosi
Customer RelationsChoosi

Hi Christopher,
Thank you so much for your wonderful review. I'm pleased to hear Jeremy provided you with great service and the necessary information for you to make an informed decision on what cover is best for you.
Kind regards,
Alisa

Rikki B

Rikki BSouth East Queensland, QLD

  • 2 reviews

Excellent Service

published

The woman I spoke to from Choosi provided excellent customer service. She was very lovely and helpful with my quote. I ended up
signing up to an insurer for myself. Great service.

Transparency
1 comment
Choosi
Customer RelationsChoosi

Hi Rikki,
Thank you for sharing your kind words with us on your experience. I am delighted to hear of the great service that you have received from our team and that we could assist with providing you a quote.
Kind regards,
Jessica


Good price

published

I was already sold on RSPCA, especially after looking at your website. Then for some reason you could get me the cover for $6 less than going directly to RSPCA. So thank you for the call.

Transparency
1 comment
Choosi
Customer RelationsChoosi

Hi James,
Thank you for taking the time to share your review with us. I'm glad to hear we were able to provide you with affordable cover that suits your needs.
Kind regards,
Alisa


Dene-Marie M.

Dene-Marie M.Greater Melbourne (Metropolitan), VIC

  • 5 reviews

Expert Customer Service & Friendly

published

Efficient, incredibly friendly, knowledgeable and a pleasure to get pet insurance from. Amazing. The wonderful woman I spoke with was fantastic and patient and I don’t usually buy straight away. But she was so knowledgeable that I Felt comfortable with my policy.

Transparency
1 comment
Choosi
Customer RelationsChoosi

Rachel

RachelCentral Highlands and Goldfields, VIC

Great Customer Service

published

Extremely helpful and super friendly. The gentleman I spoke with had, Extensive product knowledge and took the time to explain in detail all of requirements and inclusion with the policy I wanted.

1 comment
Choosi
Customer RelationsChoosi

Christine

ChristineSouth-Eastern Region, NSW

Highly recommend

published

They helped me to find a cheaper policy with higher benefits. They showed me where I could save with multiple comparisons. I couldnt be happier with the help I received. Thank you!

1 comment
Choosi
Customer RelationsChoosi

Hi Christine,
Thank you for taking the time to share your experience with us. It is always a pleasure to hear that we are able to provide you with affordable cover that is suitable to your needs.
Kind regards,
Alisa


Sandie

SandieCentral West, NSW

  • 2 reviews

Omg Rita your perfect and amazing

published

The lady we had I believe her name was Rita was absolutely amazing and so helpful and fun was happy to joke and laugh around but was professional I couldn’t of asked for a better consultant and found is the best cover out there explained everything would be back for everything and FYI she needs a pay raise or promotion ASAP

Transparency
1 comment
Choosi
Customer RelationsChoosi

The reviewer stated that an incentive was offered for this review

Justin

JustinCentral Queensland, QLD

Excellent

published

Very informative and friendly and answered all my questions and explained all my options to me thoroughly very happy I made the choice to go through choosi for my insurance needs thank you.

Transparency
1 comment
Choosi
Customer RelationsChoosi

Tracey Busuttil

Tracey BusuttilGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Amazing Service

published

I was very pleasantly surprised when I received a phone call from Choosi as I was initially only researching Pet Insurance and about to sign up elsewhere, however it made my choose very easy, the gentleman was knowledgeable and personable, would highly recommend your service.

Transparency
1 comment
Choosi
Customer RelationsChoosi

Lukec

Lukec

  • 4 reviews

Unrealistic insurance rates

published

Can't say I am impressed at all. I enter details for a quote for my car and select the cheapest (woolworths), only to find the price goes from 630 to 780 on the insurers website. So the actual quote is more that 20% higher than the bait price on the website. Then I update the insured value to the actual value of my car rather than the ridiculous low ball value that is $9,000 below the actual value, and the annual price goes to $1,050. So, if you want a quote off by 50%, this is the site for you.

I am sure they will just reply that they rely on the prices provided by the insurers, and that is probably true, but it doesn't make it accurate or worthwhile for customers.

1 comment
Choosi
Customer RelationsChoosi

Excellent Service

published

Kevin was extremely helpful and did his best to ensure we got the insurance we were after. The whole process was easy and fast. Would recommend Choosi to anyone looking for specific insurance without the hassles.

Transparency
1 comment
Choosi
Customer RelationsChoosi

Hi Jo,
I am thrilled to hear of the great service that you have received from Kevin and that we could assist with your insurance needs. Thank you for taking the time to share your recommendation, we really appreciate it.
Kind regards,
Jessica


Annette

AnnetteMetropolitan Adelaide, SA

  • 3 reviews

Great service

published

I purchased pet insurance from Guide Dog's for my 2 dogs. Evan was helpful and took his time to answer all my questions and provided me with good information. I would use Choosi again.

Transparency
1 comment
Choosi
Customer RelationsChoosi

Hi Annette,
Thank you for taking the time to share your experience with us, we really appreciate it. I am delighted to hear of the great service that you received from Evan and that we could assist with your pet insurance needs.
Kind regards,
Jessica


Barbara-Ann

Barbara-AnnSouth West, WA

Pet Insurance

published

I was not overly impressed with the website. I couldn't find out what cover was on offer etc. I wound up just picking a company I know from advertising on the television.

Transparency
1 comment
Choosi
Customer RelationsChoosi

Hi Barbara-Ann,
Thank you for taking the time to share your feedback with us. We are always looking for ways to enhance the services that we provide to our customers and your feedback will assist with this.
Kind regards,
Jessica

Very Helpful

published

The lady I spoke to was very helpful, courteous and patient she was also knowledgeable and pleasant to deal with making a tiresome chore much easier.
Kind Regards
Debra Lea Boland

Transparency
1 comment
Choosi
Customer RelationsChoosi

Complete Pet Cover

published

Well explained guide through the pet insurance maze. Made comparisons between insurers easy. Well articulated over the phone by pleasant staff. Got the cover we needed. Would use them again.

Transparency
1 comment
Choosi
Customer RelationsChoosi

Patricia

PatriciaGreater Melbourne (Outer), VIC

Excellent service by Rita

published

Great clear explanation and service took the time to attend to both mine and my husbands request worked out what suited us best and what we could honestly afford with no hidden agenda

1 comment
Choosi
Customer RelationsChoosi

Kim

KimMid North Coast, NSW

very helpful

published

it was a very good interview, very helpful, factual, and informative,
and we were able to understand all the facts. the interview gave us exactly what we were asking, and we were impressed.

Transparency
1 comment
Choosi
Customer RelationsChoosi

Great customer service

published

My customer service representative was helpful, polite, friendly and capable. I received the assistance I required and all questions were answered in a lovely manner - thank you! Would recommend using choosi.

Transparency
1 comment
Choosi
Customer RelationsChoosi

Page 1 of 15

Questions & Answers

Lucia

Luciaasked

i am interested in private health insurance, best deal obviously, please.

1 answer
Choosi
Customer RelationsChoosi

Hi Lucia,
Thank you for reaching out to us. At this time, we do not compare health insurance quotes. For the types of insurance that we do compare, please visit our website: https://www.choosi.com.au/
Kind regards,
Jessica


Joy F.

Joy F.asked

bank with lowest interest rates on bankcard or mastercard

1 answer
Choosi
Customer RelationsChoosi

Hi Joy,
Thank you for reaching out to us and we would be more than happy to assist with your query. Can you please provide further details in relation to you request and we will pass your query onto the appropriate team.
Kind regards,
Tess


RJT

RJTasked

Do you compare electricity companies ie Ergon and natural gas companies ie Orign ?

1 answer
Choosi
Greenstone F.Choosi

Hello, we do not offer utility provider comparisons, thanks.


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