1,057 reviews
AI reviews summary
Pros
Verdict
Staff provide highly professional and knowledgeable guidance that simplifies the complex process of comparing health insurance. The service successfully secures lower premiums and better coverage for most users while managing all administrative tasks involved in switching providers.
Gaurav was extremely helpful and compared my current policy with other Funds and found a cost saving with more benefits with new Health Insurance provider I selected. He had knowledge of insurance products and explained policies in detail. His service was fanstastic Thank you.
We get these calls all the time, this one was a little different and I decided it was time for a review. Once my info was in and I got connected with Gaurav things flowed smoothly, Gaurav was very helpfull and willing to take time to find what was right for me, nice saving too, around +20%.
Adam Whitty.... a champion. Went through everything I needed to know and helped discuss what we need and don't need . Discussed how to be savvy with your health insurance so you can make the most of what youre paying for. The main thing is he put my mind and wallet at ease and were very glad we had the chance to speak with him. Excellent
Reviews with attachments
Help me refinance private health insurance to reduce monthly premium
When I received a call from the agent, it was clear and answered my questions thoroughly. He was very polite, transparent and a pleasant experience. Thank you.
5 star experience – Aiden was very helpful and thorough he listened to what I was needing for my healthcare and then followed up the next day with recommendations of a few funds that he felt may suit me. Aiden took the time to explain the pros and cons of each policy taking into account my healthcare needs and concerns. I am very happy with the service I received and have no hesitation recommending Fair Health Care Alliance.
Accurately pin pointed my particular health cover needs at the best price possible – Jennie was exceptionally helpful and made it soo easy to choose the right health cover for me. Previously I was trying to work it out myself and getting know here fast. Now I feel like a huge burden has been lifted off my shoulders. Thanks Jennie.
Makes a nice change – I found Edward O'Toole to be most helpful - he found me a much better and cheaper deal than what I am currently paying with my current health insurer and the premiums I will now be paying will save me $200 a year. He explained everything clearly and in detail I could understand and I had no hesitation in accepting the offer to change health funds - what more could I ask?
Latest follow-ups
Liz was extremely helpful and explained the differences in our policies less confusing. Definitely recommend.
Follow-up · The only problem is that we have had to wait 12 months for extra dental care which wasn't addressed when we transferred otherwise all good
Excellent! – I just finished a phone call with Aidan to finalize signing me up to health insurance. Aidan was extremely clear and concise, he made everything very easy to understand and was thoroughly professional. He was excellent at communicating via text,… Read more
email & phone calls - always very prompt. He was also flexible about changing our sign-up phone call. Our original time/date for our sign-up call was supposed to be on Monday of next week, but I received some necessary information from my dentist today, and with that information he was able to do the call today, instead! Very helpful as this enabled me to finish signing up today instead of early next week. Aidan really was excellent in every way and was very pleasant to speak to as well. Lovely guy!
Follow-up · I've been emailed about writing a "Follow up" review. Well, nothing has changed since I first signed up to health insurance, that's because once the sign-up procedure is finished, then that's it! You don't "sign up".....again! It's kinda like losing your virginity, once you've lost it, you don't get to lose it "again".
Thanks to Edward O’Toole for making the transfer of health funds as easy as it was. The details supplied of the new cover made it easy to understand.
Follow-up · very happy with the RT health fund.
In-depth reviews
We couldn’t be more grateful for the outstanding support and expertise Antony Margetis provided as our Senior Health Insurance Adviser. From the very first conversation, Antony stood out for his genuine care, deep industry knowledge, and commitment to finding the best possible health cover for our family. He took the time to understand our… Read more
individual needs, compare a range of policies, and clearly explain the options in plain, practical terms — something we’ve rarely experienced before.
What impressed us most was how Antony focused not only on getting us the right level of cover but also on achieving meaningful savings. He identified areas where we were overpaying and restructured our plan in a way that improved our benefits while significantly reducing our costs. The result was real, measurable value — and complete peace of mind knowing we’re well protected.
Antony’s service didn’t stop once the paperwork was complete. His post-sale support has been exceptional. He’s checked in several times to ensure everything is working smoothly, promptly answers any follow-up questions, and continues to look out for ways we can maximise our coverage and value over time. That level of care and attention is truly rare.
In a world where customer service can often feel impersonal or rushed, Antony’s professionalism, empathy, and dedication really stand out. We feel incredibly fortunate to have found him and would wholeheartedly recommend his services to anyone looking for trusted, knowledgeable, and caring advice on health insurance.
Thank you, Antony, for going above and beyond — you’ve made an enormous difference for us.
Find out how Fair Health Care Alliance compares to other Insurance Comparison Websites
Know better, choose better.
We have all been there.......You see an advert for Health Insurance which claims to be able to get you Health Insurance for $21 a week. You respond expecting to get a quote but is all you get is a constant stream of phone calls from sales agents trying to sell a Health Insurance which is not $21 a week. You get hacked off by the nature of the… Read more
calls and the agents get hacked off because they aint selling. I found Fair Health Care Alliance do not operate in that manner. I had heard of them through my dental surgery and followed up making contact on line as I wanted to know if I could improve on my Health insurance. The Sales advisor, Aiden, discussed how I should be looking at making a Policy work for me and went through all the aspects that go into making the policy. Much of what he told I had been previously unaware of. On conclusion of this, Aiden then suggested a Policy which he thought would be suitable. He went through the policy with me to ensure it was suitable and I understood it. No hard selling, just an honest appraisal of the product. I found Fair Health Care Alliance to be an excellent organisation to deal with and would have no hesitation in recommending them to others who are not satisfied with their private health insurance provider.
Very efficient and effective service, comprehensive knowledge from our consultant – Jennie reviewed my wife and my own health policies to ensure we were adequately covered in consideration of our current health status, age etc. While we thought our cover with the current providers was fine for what we needed, it was interesting to note the ongoing changes in providers that Jennie was able to point out and was able to provide a… Read more
far better set of policies that we would not have considered as we were not aware of the ongoing changes that occur in the various systems. Jennie took both of us through the options in detail, very clearly explained the benefits of various providers and looked at the best options for not only better value cover, but for the best local providers who are able to provide the best services for dental, optical and medical issues that we may face in the future. I could not recommend the service we received more highly, very happy with the outcome and thanks to Jennie for her comprehensive knowledge of these systems that are not easy to navigate on our own.
Positive reviews
Gaurav was so helpful and knowledgeable. He also saved us a lot of money by carefully listening to our needs and advising the best options available to us. I highly recommend this service.
Very helpful. Explained all changes simply...Saving me $864 per year with better benefits. All done without me contacting previous fund. Thank you...recommended, for sure
Had an excellent experience dealing with Cameron Davie today helping us get a better deal with our health fund. He was very genuine, an excellent communicator and explained everything we asked him. I'm usually very reluctant to get caught up with comparison websites but I would highly recommend Cameron at Fair Health Care Alliance. Made the switch and saved lots. Thankyou Cameron. !!
Negative reviews
Consultant was rude and kept pushing me to make a decision immediately so he could earn his commission, then complained I had wasted his time when I asked him to email the details. Total fail. How does this company have such good reviews?!
I was promised a smooth transition from my old health fund to my new one???but this didn't occur!!!!!!!!!!
I was sold a policy through Fair Health Care which turned out to be far short of what I thought I had purchased. I have now cancelled the policy and gone direct to another insurance provider to get the coverage I want. I feel I was misled and have been unable to access the initial quote that I was provided. Not happy with this company and feel that I lost thousands for literally no cover.
Recent reviews
I'm extremely pleased with my new medical cover from Australian Unity.Joseph made the process very easy to navigate and he was very professional in doing so. Thank you
Find out how Fair Health Care Alliance compares to other Insurance Comparison Websites
Know better, choose better.
Adam Whitty was professional, knowledgeable and responsive. He helped me with product and coverage comparisons and asked the key questions I needed to consider given my circumstances and age. I've saved a considerable amount every month on my health insurance. Thanks Adam for the help.
I had a conversation with Chol Mok whwo explained things very clearly, came up with a recommended fund, and expedited the changeover. Very simple, very helpful.
Had a consultation with Adam today about my health insurance. Adam was incredibly helpful and offered clear advice which was amazing as in new to understanding health insurance concepts. He really took the time to explain things & made the process simple & fast! Thanks Adam!
Thank you Antony for being so very helpful to us in our journey to find a new health fund. You were very helpful and clear in helping us understand our new policy.
I was referred to Fair Health Care Alliance by my dentist as MBP was paying miserable returns if we saw a non-prefered (not owned by) MBP provider. Ed spent time understanding our needs, did a review of our cover against other providers and then helped us to transfer to the right provider with the right coverage for our needs with a $175 a mth savings. Ed was patient and took time to ensure we were across all the details. Thanks
Rob was extremely caring and understanding of my families structure and needs and helped us find the correct plan. This plan to help us save money with the increases in cost of living rising whilst still providing is with a sound rebate plan.
Yesterday I spoke to Gaurav who helped me sort out my health insurance. I was very impressed with the way he handled our conversation. He is obviously very knowledgeable and knows his products. He answered all the questions I had before I even needed to ask! I can honestly say it was the best experience I have ever had with a compare company.
Amanuel was very thorough, easy to understand and talk to. The whole process to switch Health funds was very simple and so quick. We got a better premium and cover by switching..
Hello. Are you sure it was us you… Read more