797 reviews
Reviews with attachments
When I received a call from the agent, it was clear and answered my questions thoroughly. He was very polite, transparent and a pleasant experience. Thank you.
5 star experience – Aiden was very helpful and thorough he listened to what I was needing for my healthcare and then followed up the next day with recommendations of a few funds that he felt may suit me. Aiden took the time to explain the pros and cons of each policy taking into account my healthcare needs and concerns. I am very happy with the service I received and have no hesitation recommending Fair Health Care Alliance.
Accurately pin pointed my particular health cover needs at the best price possible – Jennie was exceptionally helpful and made it soo easy to choose the right health cover for me. Previously I was trying to work it out myself and getting know here fast. Now I feel like a huge burden has been lifted off my shoulders. Thanks Jennie.
Makes a nice change – I found Edward O'Toole to be most helpful - he found me a much better and cheaper deal than what I am currently paying with my current health insurer and the premiums I will now be paying will save me $200 a year. He explained everything clearly and in detail I could understand and I had no hesitation in accepting the offer to change health funds - what more could I ask?
Latest follow-ups
It was an absolute pleasure speaking with my consultant (Amanuel Abraha) today regarding changing my hospital and extras cover. With Amanuel's help, I have been able to save substantially on my cover. Thank you Amanuel.
Follow-up · Previous cover was Silver Plus Hospital + Top Extras 60 with BUPA. Saved $53/month. The process was smooth and completely stress free.
I thought I had found the best Health Cover for us until I let Mathew Banks from Fair Health Care take on the challenge. The results left me speechless more cover for less. The service was very friendly professional and quick with support offered… Read more
during and after the transfer of our policy. If you need to Compare Health come to Fair Health for honest and quality care to find your best. Thank you Mathew
Follow-up · Physio was an extra - this gave me a bundle which added Chiro, Osteo & Remedial Massage. Dental, Major Dental & Optical. The bundle was added and was cheaper than my policy that didn’t offer the 3 extra’s. How’s that for a surprise! Wow Post transfer support was offered via phone or email anytime I needed anything but AHM was fast and efficent… Read more
In-depth reviews
We couldn’t be more grateful for the outstanding support and expertise Antony Margetis provided as our Senior Health Insurance Adviser. From the very first conversation, Antony stood out for his genuine care, deep industry knowledge, and commitment to finding the best possible health cover for our family. He took the time to understand our… Read more
individual needs, compare a range of policies, and clearly explain the options in plain, practical terms — something we’ve rarely experienced before.
What impressed us most was how Antony focused not only on getting us the right level of cover but also on achieving meaningful savings. He identified areas where we were overpaying and restructured our plan in a way that improved our benefits while significantly reducing our costs. The result was real, measurable value — and complete peace of mind knowing we’re well protected.
Antony’s service didn’t stop once the paperwork was complete. His post-sale support has been exceptional. He’s checked in several times to ensure everything is working smoothly, promptly answers any follow-up questions, and continues to look out for ways we can maximise our coverage and value over time. That level of care and attention is truly rare.
In a world where customer service can often feel impersonal or rushed, Antony’s professionalism, empathy, and dedication really stand out. We feel incredibly fortunate to have found him and would wholeheartedly recommend his services to anyone looking for trusted, knowledgeable, and caring advice on health insurance.
Thank you, Antony, for going above and beyond — you’ve made an enormous difference for us.
We have all been there.......You see an advert for Health Insurance which claims to be able to get you Health Insurance for $21 a week. You respond expecting to get a quote but is all you get is a constant stream of phone calls from sales agents trying to sell a Health Insurance which is not $21 a week. You get hacked off by the nature of the… Read more
calls and the agents get hacked off because they aint selling. I found Fair Health Care Alliance do not operate in that manner. I had heard of them through my dental surgery and followed up making contact on line as I wanted to know if I could improve on my Health insurance. The Sales advisor, Aiden, discussed how I should be looking at making a Policy work for me and went through all the aspects that go into making the policy. Much of what he told I had been previously unaware of. On conclusion of this, Aiden then suggested a Policy which he thought would be suitable. He went through the policy with me to ensure it was suitable and I understood it. No hard selling, just an honest appraisal of the product. I found Fair Health Care Alliance to be an excellent organisation to deal with and would have no hesitation in recommending them to others who are not satisfied with their private health insurance provider.
Very efficient and effective service, comprehensive knowledge from our consultant – Jennie reviewed my wife and my own health policies to ensure we were adequately covered in consideration of our current health status, age etc. While we thought our cover with the current providers was fine for what we needed, it was interesting to note the ongoing changes in providers that Jennie was able to point out and was able to provide a… Read more
far better set of policies that we would not have considered as we were not aware of the ongoing changes that occur in the various systems. Jennie took both of us through the options in detail, very clearly explained the benefits of various providers and looked at the best options for not only better value cover, but for the best local providers who are able to provide the best services for dental, optical and medical issues that we may face in the future. I could not recommend the service we received more highly, very happy with the outcome and thanks to Jennie for her comprehensive knowledge of these systems that are not easy to navigate on our own.
Recent reviews
Aaron was very professional in finding me the correct health care cover necessary for my age. Was very understanding and patient. Highly recommend talking to him if you want to change your health care cover.
Adams -the representative from Fair Health Care Alliance , had a clear voice and was easy to understand. He was patience as we worked through my circumstances , found appropriate information to ensure we did an accurate, fair comparison with my current situation. This resulted in a significant annual saving and improved benefits So glad he… Read more
persevered and caught up with me. Great advice and I will make sure I conduct a review again in 12 months time , with the Fair Health Team Cheers Grant H
Joseph was awesome. Very polite and helped emensly with us obtaining cheaper health insurance, with better benefits. Great customer service and would highly recommend him to anyone. Great job Joseph.
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Antony was very professional and diligent, willing to get us the best deal possible and was not pushy at all. I am happy with the service and price overall. Highly recommend this service and Antony in particular.
If unsure about choice of health fund,I can recommend Fair Health Care Alliance. Their agent, Joseph, addressed a number of issues re better cover (Eg in patient medication, pathology and radiology charges)And some better rebates. He spoke with clarity and knowledge and has undertaken to effect the change to the selected health fund.
Thank you Liz for being so helpful to us with recommending to NIB. Excellent with your friendly service and easy guidelines. Regards William and Debbie McKnight.
I have recently changed from one health fund to another,with the help from Edward O,Toole,he made the transition seemless,answered all my questions and got me a much better deal, it pays to check your cover, and Edward made it easy,after explaining what l needed, l wouldn,t hesitate to recommend him
Kanwal Gill was n excellent sales advisor, he had the right approach to the customer, was precise and also helped me to secure a saving. He was very professional, his communication skills terrific, and I didn’t hesitate to continue my discussion with him. Kanwal is not only a very good sales advisor, but an excellent asset to any Company,… Read more
there’s not many people like him out there who can communicate at his level. I’m very happy with the service I received today and can certainly recommend him as a very high achiever.
Highly recommend this company if you need help lowering your health fund premium. Cameron was extremely efficient in explaining everything and made transition easy and saved me a lot of work and money. Very happy with whole process
Cameron Devi was clear concise listened well and responded to my questions and inquiries and I was able assisted to upgrade my health cover and receive more benefit for a lesser monthly cost. Highly recommend recommended.
Reasons for me changing my health provider were clear and helpful and fully explained. It would appear there will be a consistent follow up and I can contact him if it is necessary
Consultant , Edward O’Toole ,was extremely polite & easy to understand. He addressed the areas of health care I was particularly interested in & compared these with my current health provider. He made sure I understood the process of the transfer . I was extremely satisfied with the advice given today.
Find out how Fair Health Care Alliance compares to other Insurance Comparison Websites
Know better, choose better.
Joseph was excellent at listening to what was important to me and finding the best health insurance fund to match my needs. He clearly explained how the one he recommended was an improvement on my existing one, both in terms of increased annual limits as well as better rebates. He is very knowledgeable about the various health fund options and was… Read more
very good and patient at responding to my concerns and reiterating the details included in the recommended hospital and extras policy. The service he provided was very professional, and I appreciated Fair Health organising the transfer from my current fund to the new one, as well as Joseph's offer for me to follow up with him if I had any questions.
It was all explained to me, so that I could understand clearly what I was getting. He gave me 2 options, to spend a lot less monthly ($450 instead of $502) but get much the same cover or to spend a little less than I am spending ($495 instead of $502) but get better extras. He assured me the changeover process should be smooth.
Absolutely wonderful service. Evaluated the various options and when through the pros and cons with me. Seamless transition from my current fund to the new chosen fund. I have attempted to negotiate this process previously on my own and gave up frustrated, not knowing which way to go. Super glad of the help and the service, huge thank you to Cameron who answered all my questions, and was both friendly and professional the entire time.
I received excellent,prompt ,informed, courteous and efficient service from Peter Maisuria..could not have been better.Thank you for your help.I don't know how to record a video review !!
Liz was very clear and spoke the King's English which made it easy for someone a bit hard of hearing. She capably explained the comparisons and was clear on details. Overall a very pleasant experience with someone who was obviously competent and friendly.
Peter Maisuria assisted me with comparing my existing hospitalisation only insurance with other products in the market. He was very easy to work with, answered all our questions with patience and care, showed excellent knowledge about the products and recommended a policy that was financially beneficial to us without any compromise on the… Read more
services. I am very pleased I answered the call from Fair Health Care Alliance as normally I won't answer a call from an unknown number.
Liz was very courteous and professional. She had a very good knowledge of the policies involved and gave me a lot of helpful information. She also listened and understood my needs.
Mathew was completely professional. He was very clear with every step of the transfer process and he was extremely patient. I am very grateful and look forward to being covered by Nib. Sincere thanks.
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