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Fair Health Care Alliance

Fair Health Care Alliance

 Verified🏆 2026ABN: 86622966303
Fair Health Care Alliance
5.0

1,057 reviews

Positive vs Negative
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Transparency ?
4.9

 AI reviews summary 

Pros
Cost savings: Consultations frequently result in lower monthly premiums and significant annual savings, sometimes reaching thousands of dollars.
Staff expertise: Consultants demonstrate deep knowledge of health insurance products and clearly explain the differences between various funds and policies.
Administrative handling: The transition between health funds is managed entirely by the team, including policy cancellation and transfer of waiting periods.
Service manner: Staff are consistently described as patient, polite, and thorough during lengthy phone consultations without using high-pressure tactics.
Verdict

Staff provide highly professional and knowledgeable guidance that simplifies the complex process of comparing health insurance. The service successfully secures lower premiums and better coverage for most users while managing all administrative tasks involved in switching providers.

1,057 reviews
5  Chuffed  · Amanuel was knowledgeable and made the switch very easy. Comparison transparent so easy to decide which way to go.
5  Roy  · Very clear and understanding and very helpful. Rate very highly
5  Buffy  · Alexander was very professional and nothing was an effort for him. Catherine
5  Mikael  · Great interaction, really explained in simple and clear words what the policy intailed.
5  Gordon K  · Alex Barclay was brilliant...no hard sales..just did the numbers and found me the best plan.. Looking at saving $60+ per month... Thanks Alex B
5  Mike  · Had a great experience with Arpit. Fantastic service and professionalism.
Sonia G
Sonia G VIC
   Fair Incentive

Gaurav was extremely helpful and compared my current policy with other Funds and found a cost saving with more benefits with new Health Insurance provider I selected. He had knowledge of insurance products and explained policies in detail. His service was fanstastic Thank you.

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Ron
Ron QLD
 

We get these calls all the time, this one was a little different and I decided it was time for a review. Once my info was in and I got connected with Gaurav things flowed smoothly, Gaurav was very helpfull and willing to take time to find what was right for me, nice saving too, around +20%.

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Andrea M.
Andrea M. SA
 

Adam Whitty.... a champion. Went through everything I needed to know and helped discuss what we need and don't need . Discussed how to be savvy with your health insurance so you can make the most of what youre paying for. The main thing is he put my mind and wallet at ease and were very glad we had the chance to speak with him. Excellent

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Reviews with attachments

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Emily Ch
Emily Ch
 

Help me refinance private health insurance to reduce monthly premium

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Tess
Tess 3 posts
 

When I received a call from the agent, it was clear and answered my questions thoroughly. He was very polite, transparent and a pleasant experience. Thank you.

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Derina
Derina QLD 5 posts
   Verified

5 star experience – Aiden was very helpful and thorough he listened to what I was needing for my healthcare and then followed up the next day with recommendations of a few funds that he felt may suit me. Aiden took the time to explain the pros and cons of each policy taking into account my healthcare needs and concerns. I am very happy with the service I received and have no hesitation recommending Fair Health Care Alliance.

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Andrea Apostolopoulos
Andrea Apostolopoulos
 

Accurately pin pointed my particular health cover needs at the best price possible – Jennie was exceptionally helpful and made it soo easy to choose the right health cover for me. Previously I was trying to work it out myself and getting know here fast. Now I feel like a huge burden has been lifted off my shoulders. Thanks Jennie.

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Jan r
Jan r VIC 4 posts
 

Makes a nice change – I found Edward O'Toole to be most helpful - he found me a much better and cheaper deal than what I am currently paying with my current health insurer and the premiums I will now be paying will save me $200 a year. He explained everything clearly and in detail I could understand and I had no hesitation in accepting the offer to change health funds - what more could I ask?

Latest follow-ups

Danbre
Danbre SA 6 posts
 

Liz was extremely helpful and explained the differences in our policies less confusing. Definitely recommend.

 Follow-up  · The only problem is that we have had to wait 12 months for extra dental care which wasn't addressed when we transferred otherwise all good

Debbie Kennedy
Debbie Kennedy VIC
 

Excellent! – I just finished a phone call with Aidan to finalize signing me up to health insurance. Aidan was extremely clear and concise, he made everything very easy to understand and was thoroughly professional. He was excellent at communicating via text,… Read more

email & phone calls - always very prompt. He was also flexible about changing our sign-up phone call. Our original time/date for our sign-up call was supposed to be on Monday of next week, but I received some necessary information from my dentist today, and with that information he was able to do the call today, instead! Very helpful as this enabled me to finish signing up today instead of early next week. Aidan really was excellent in every way and was very pleasant to speak to as well. Lovely guy!

 Follow-up  · I've been emailed about writing a "Follow up" review. Well, nothing has changed since I first signed up to health insurance, that's because once the sign-up procedure is finished, then that's it! You don't "sign up".....again! It's kinda like losing your virginity, once you've lost it, you don't get to lose it "again".

Ben
Ben 4 posts
 

Thanks to Edward O’Toole for making the transfer of health funds as easy as it was. The details supplied of the new cover made it easy to understand.

 Follow-up  · very happy with the RT health fund.

In-depth reviews

marty101
marty101 VIC 4 posts
 

We couldn’t be more grateful for the outstanding support and expertise Antony Margetis provided as our Senior Health Insurance Adviser. From the very first conversation, Antony stood out for his genuine care, deep industry knowledge, and commitment to finding the best possible health cover for our family. He took the time to understand our… Read more

individual needs, compare a range of policies, and clearly explain the options in plain, practical terms — something we’ve rarely experienced before.

What impressed us most was how Antony focused not only on getting us the right level of cover but also on achieving meaningful savings. He identified areas where we were overpaying and restructured our plan in a way that improved our benefits while significantly reducing our costs. The result was real, measurable value — and complete peace of mind knowing we’re well protected.

Antony’s service didn’t stop once the paperwork was complete. His post-sale support has been exceptional. He’s checked in several times to ensure everything is working smoothly, promptly answers any follow-up questions, and continues to look out for ways we can maximise our coverage and value over time. That level of care and attention is truly rare.

In a world where customer service can often feel impersonal or rushed, Antony’s professionalism, empathy, and dedication really stand out. We feel incredibly fortunate to have found him and would wholeheartedly recommend his services to anyone looking for trusted, knowledgeable, and caring advice on health insurance.

Thank you, Antony, for going above and beyond — you’ve made an enormous difference for us.

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Tony Lee
Tony Lee WA 2 posts
 

We have all been there.......You see an advert for Health Insurance which claims to be able to get you Health Insurance for $21 a week. You respond expecting to get a quote but is all you get is a constant stream of phone calls from sales agents trying to sell a Health Insurance which is not $21 a week. You get hacked off by the nature of the… Read more

calls and the agents get hacked off because they aint selling. I found Fair Health Care Alliance do not operate in that manner. I had heard of them through my dental surgery and followed up making contact on line as I wanted to know if I could improve on my Health insurance. The Sales advisor, Aiden, discussed how I should be looking at making a Policy work for me and went through all the aspects that go into making the policy. Much of what he told I had been previously unaware of. On conclusion of this, Aiden then suggested a Policy which he thought would be suitable. He went through the policy with me to ensure it was suitable and I understood it. No hard selling, just an honest appraisal of the product. I found Fair Health Care Alliance to be an excellent organisation to deal with and would have no hesitation in recommending them to others who are not satisfied with their private health insurance provider.

Anna Casey
Anna Casey SA 3 posts
 

Very efficient and effective service, comprehensive knowledge from our consultant – Jennie reviewed my wife and my own health policies to ensure we were adequately covered in consideration of our current health status, age etc. While we thought our cover with the current providers was fine for what we needed, it was interesting to note the ongoing changes in providers that Jennie was able to point out and was able to provide a… Read more

far better set of policies that we would not have considered as we were not aware of the ongoing changes that occur in the various systems. Jennie took both of us through the options in detail, very clearly explained the benefits of various providers and looked at the best options for not only better value cover, but for the best local providers who are able to provide the best services for dental, optical and medical issues that we may face in the future. I could not recommend the service we received more highly, very happy with the outcome and thanks to Jennie for her comprehensive knowledge of these systems that are not easy to navigate on our own.

Positive reviews

Toni-maree J.
Toni-maree J.
 

Gaurav was so helpful and knowledgeable. He also saved us a lot of money by carefully listening to our needs and advising the best options available to us. I highly recommend this service.

Christine B.
Christine B. QLD
 

Very helpful. Explained all changes simply...Saving me $864 per year with better benefits. All done without me contacting previous fund. Thank you...recommended, for sure

Jane
Jane
 

Had an excellent experience dealing with Cameron Davie today helping us get a better deal with our health fund. He was very genuine, an excellent communicator and explained everything we asked him. I'm usually very reluctant to get caught up with comparison websites but I would highly recommend Cameron at Fair Health Care Alliance. Made the switch and saved lots. Thankyou Cameron. !!

Negative reviews

Josh M
Josh M
 

Consultant was rude and kept pushing me to make a decision immediately so he could earn his commission, then complained I had wasted his time when I asked him to email the details. Total fail. How does this company have such good reviews?!

Giovanni
Giovanni VIC 22 posts
 Published  · Edited

I was promised a smooth transition from my old health fund to my new one???but this didn't occur!!!!!!!!!!

pharaoh4
pharaoh4 ACT 2 posts
 

I was sold a policy through Fair Health Care which turned out to be far short of what I thought I had purchased. I have now cancelled the policy and gone direct to another insurance provider to get the coverage I want. I feel I was misled and have been unable to access the initial quote that I was provided. Not happy with this company and feel that I lost thousands for literally no cover.

Fair Health Care Alliance
Fair Health Care Alliance    

Hello. Are you sure it was us you… Read more

Recent reviews

Mich
Mich NSW 2 posts
 

I'm extremely pleased with my new medical cover from Australian Unity.Joseph made the process very easy to navigate and he was very professional in doing so. Thank you

Find out how Fair Health Care Alliance compares to other Insurance Comparison Websites

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Alan W.
Alan W.
 

Adam Whitty was professional, knowledgeable and responsive. He helped me with product and coverage comparisons and asked the key questions I needed to consider given my circumstances and age. I've saved a considerable amount every month on my health insurance. Thanks Adam for the help.

Bob S.
Bob S. WA 2 posts
 

I had a conversation with Chol Mok whwo explained things very clearly, came up with a recommended fund, and expedited the changeover. Very simple, very helpful.

Gemma
Gemma
 

Had a consultation with Adam today about my health insurance. Adam was incredibly helpful and offered clear advice which was amazing as in new to understanding health insurance concepts. He really took the time to explain things & made the process simple & fast! Thanks Adam!

Andy Roche
Andy Roche VIC
 

Thank you Antony for being so very helpful to us in our journey to find a new health fund. You were very helpful and clear in helping us understand our new policy.

Jas
Jas Western Australia 3 posts
 

I was referred to Fair Health Care Alliance by my dentist as MBP was paying miserable returns if we saw a non-prefered (not owned by) MBP provider. Ed spent time understanding our needs, did a review of our cover against other providers and then helped us to transfer to the right provider with the right coverage for our needs with a $175 a mth savings. Ed was patient and took time to ensure we were across all the details. Thanks

Naider
Naider NSW 2 posts
 

Rob was extremely caring and understanding of my families structure and needs and helped us find the correct plan. This plan to help us save money with the increases in cost of living rising whilst still providing is with a sound rebate plan.

Karen M
Karen M QLD
 

Yesterday I spoke to Gaurav who helped me sort out my health insurance. I was very impressed with the way he handled our conversation. He is obviously very knowledgeable and knows his products. He answered all the questions I had before I even needed to ask! I can honestly say it was the best experience I have ever had with a compare company.

Trish
Trish QLD
 

Amanuel was very thorough, easy to understand and talk to. The whole process to switch Health funds was very simple and so quick. We got a better premium and cover by switching..

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