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Fair Health Care Alliance

Fair Health Care Alliance

 Verified🏆 2026
Fair Health Care Alliance
5.0

804 reviews

Positive vs Negative
100%0%
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Transparency ?
4.9

 AI reviews summary 

Fair Health Care Alliance is highly regarded for its ability to simplify the health insurance comparison process while delivering significant financial savings and improved coverage. Users consistently highlight the professionalism of the consultants and the efficiency of the transition service. The overwhelming majority of feedback is positive, focusing on the personalised and non-pressured nature of the consultations.

Pros
Significant Cost Savings: Users frequently report substantial reductions in their annual premiums, with some saving over $1,000, while often maintaining or increasing their level of cover.
Exceptional Consultant Conduct: Staff are repeatedly praised for being patient, knowledgeable, and "not pushy", allowing users to make informed decisions without sales pressure.
Seamless Transition Process: The service handles the administrative burden of switching providers, including cancelling old policies and transferring waiting periods, making the move effortless for the consumer.
Tailored Comparisons: Consultants provide detailed, "apples-to-apples" comparisons that specifically address individual needs, such as removing unnecessary cover (e.g., pregnancy for older users) or increasing specific extras limits.
Cons
Communication Lapses: A few instances were noted where calls were ended abruptly or disrespectfully, leading to a poor customer experience.
Policy Discrepancies: A recurring concern for a minority of users involves a lack of transparency regarding the final policy details, leading to claims that the actual coverage did not match the initial quote.
Initial Scepticism: Some users expressed initial wariness regarding the legitimacy of the service or providing personal details over the phone, though most found these fears unfounded after the consultation.
Information Accessibility: There is a noted difficulty for some users in accessing or retrieving initial quotes once the consultation has concluded.
Verdict

Fair Health Care Alliance is an excellent resource for consumers looking to reduce health insurance costs through expert, personalised advice and a managed switching service. While there are isolated reports of policy misunderstandings and communication issues, the service is highly recommended for its ability to find better value cover with minimal effort from the user.

804 reviews
5 James Y.  · Good and simple comparison service to find hospital and extra tailor to needs
5 Paul F.  · Antony was excellent and everything discussed in detail.Very happy with advice.
5 Bronwyn  · Aaron was honest, experienced in his advice received from changing health funds from Bupa to NIB
5 Paul R.  · Joseph was punctual with the arranged call time, his manner and knowledge was excellent. I felt very satisfied with the end result.
5 Dewi  · Fair Health Care cut through the complexity in a detail-oriented and patient way, tailored to my specific needs, even though they are are relatively complex.
5 Sal  · Helpful friendly service for the service I was looking for

Reviews with attachments

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Tess
Tess3 posts
 

When I received a call from the agent, it was clear and answered my questions thoroughly. He was very polite, transparent and a pleasant experience. Thank you.

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Derina
DerinaQLD5 posts
  Verified

5 star experience – Aiden was very helpful and thorough he listened to what I was needing for my healthcare and then followed up the next day with recommendations of a few funds that he felt may suit me. Aiden took the time to explain the pros and cons of each policy taking into account my healthcare needs and concerns. I am very happy with the service I received and have no hesitation recommending Fair Health Care Alliance.

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Andrea Apostolopoulos
Andrea Apostolopoulos
 

Accurately pin pointed my particular health cover needs at the best price possible – Jennie was exceptionally helpful and made it soo easy to choose the right health cover for me. Previously I was trying to work it out myself and getting know here fast. Now I feel like a huge burden has been lifted off my shoulders. Thanks Jennie.

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Jan r
Jan rVIC4 posts
 

Makes a nice change – I found Edward O'Toole to be most helpful - he found me a much better and cheaper deal than what I am currently paying with my current health insurer and the premiums I will now be paying will save me $200 a year. He explained everything clearly and in detail I could understand and I had no hesitation in accepting the offer to change health funds - what more could I ask?

Latest follow-ups

Robyn
RobynVIC2 posts
 

Health Insurance - better options – Ed, from Fair Health Care, was very professional and efficient in providing all the relevant information to help us make an informed decision to transfer our health insurance cover to another insurer that is more cost effective. Would highly recommend Ed if you are looking at improving your costs and rebates on your health insurance.

 Follow-up  · Since our decision to change Health Insurance in May 2024, we have changed again to another Health Insurance. This Health Insurance allows you to choose what doctor you want to go to instead of the Health Insurer dictating who you go to. We have found them to more competitive and easier to work with.

William
William
 

It was an absolute pleasure speaking with my consultant (Amanuel Abraha) today regarding changing my hospital and extras cover. With Amanuel's help, I have been able to save substantially on my cover. Thank you Amanuel.

 Follow-up  · Previous cover was Silver Plus Hospital + Top Extras 60 with BUPA. Saved $53/month. The process was smooth and completely stress free.

Raewyn W.
Raewyn W.
  Verified

I thought I had found the best Health Cover for us until I let Mathew Banks from Fair Health Care take on the challenge. The results left me speechless more cover for less. The service was very friendly professional and quick with support offered… Read more

during and after the transfer of our policy. If you need to Compare Health come to Fair Health for honest and quality care to find your best. Thank you Mathew

 Follow-up  · Physio was an extra - this gave me a bundle which added Chiro, Osteo & Remedial Massage. Dental, Major Dental & Optical. The bundle was added and was cheaper than my policy that didn’t offer the 3 extra’s. How’s that for a surprise! Wow Post transfer support was offered via phone or email anytime I needed anything but AHM was fast and efficent… Read more

In-depth reviews

marty101
marty101VIC4 posts
 

We couldn’t be more grateful for the outstanding support and expertise Antony Margetis provided as our Senior Health Insurance Adviser. From the very first conversation, Antony stood out for his genuine care, deep industry knowledge, and commitment to finding the best possible health cover for our family. He took the time to understand our… Read more

individual needs, compare a range of policies, and clearly explain the options in plain, practical terms — something we’ve rarely experienced before.

What impressed us most was how Antony focused not only on getting us the right level of cover but also on achieving meaningful savings. He identified areas where we were overpaying and restructured our plan in a way that improved our benefits while significantly reducing our costs. The result was real, measurable value — and complete peace of mind knowing we’re well protected.

Antony’s service didn’t stop once the paperwork was complete. His post-sale support has been exceptional. He’s checked in several times to ensure everything is working smoothly, promptly answers any follow-up questions, and continues to look out for ways we can maximise our coverage and value over time. That level of care and attention is truly rare.

In a world where customer service can often feel impersonal or rushed, Antony’s professionalism, empathy, and dedication really stand out. We feel incredibly fortunate to have found him and would wholeheartedly recommend his services to anyone looking for trusted, knowledgeable, and caring advice on health insurance.

Thank you, Antony, for going above and beyond — you’ve made an enormous difference for us.

Tony Lee
Tony LeeWA2 posts
 

We have all been there.......You see an advert for Health Insurance which claims to be able to get you Health Insurance for $21 a week. You respond expecting to get a quote but is all you get is a constant stream of phone calls from sales agents trying to sell a Health Insurance which is not $21 a week. You get hacked off by the nature of the… Read more

calls and the agents get hacked off because they aint selling. I found Fair Health Care Alliance do not operate in that manner. I had heard of them through my dental surgery and followed up making contact on line as I wanted to know if I could improve on my Health insurance. The Sales advisor, Aiden, discussed how I should be looking at making a Policy work for me and went through all the aspects that go into making the policy. Much of what he told I had been previously unaware of. On conclusion of this, Aiden then suggested a Policy which he thought would be suitable. He went through the policy with me to ensure it was suitable and I understood it. No hard selling, just an honest appraisal of the product. I found Fair Health Care Alliance to be an excellent organisation to deal with and would have no hesitation in recommending them to others who are not satisfied with their private health insurance provider.

Anna Casey
Anna CaseySA3 posts
 

Very efficient and effective service, comprehensive knowledge from our consultant – Jennie reviewed my wife and my own health policies to ensure we were adequately covered in consideration of our current health status, age etc. While we thought our cover with the current providers was fine for what we needed, it was interesting to note the ongoing changes in providers that Jennie was able to point out and was able to provide a… Read more

far better set of policies that we would not have considered as we were not aware of the ongoing changes that occur in the various systems. Jennie took both of us through the options in detail, very clearly explained the benefits of various providers and looked at the best options for not only better value cover, but for the best local providers who are able to provide the best services for dental, optical and medical issues that we may face in the future. I could not recommend the service we received more highly, very happy with the outcome and thanks to Jennie for her comprehensive knowledge of these systems that are not easy to navigate on our own.

Recent reviews

Cathy
Cathy16 posts
 

I was having troubling tailoring a health care package for my needs and within my budget. I found the Fair Health Care site and spoke with Arron Costello. All done and I’m happy. He knew what he was doing and what I needed. Thanks again Arron.

Nigel M
Nigel M
 

Clear advice and able to answer all my questions and queries regarding transfer to a new Health Fund plus an outline of the transition process. Friendly not pushy just leaving the dec vision in your hands.

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Luca S
Luca SWA
  Fair Incentive Verified

Amazing service! Scheduling a call back makes it easy and convenient for you at whatever time suits you. Liz was friendly and knowledgeable, had my details on hand and only needed a few more details to get me a quote for a cover that suits my family’s needs and is a better value for money as well as better cover overall. No obligation to change… Read more

cover and it never felt like she wanted to talk me into something. When we did decide to change cover they literally do everything for you at no cost other than answering a few more questions but it couldn’t have been any easier. I will recommend Fair Health Care Alliance to my friends and family.

JasonK
JasonKVIC
 

Something that I had been procrastinating on for quite some time - Mathew made the process far simpler than I expected, ensuring same if not better coverage AND saved us money - WELL DONE!

Kath1809
Kath18093 posts
 

Aaron was very professional in finding me the correct health care cover necessary for my age. Was very understanding and patient. Highly recommend talking to him if you want to change your health care cover.

Grant H.
Grant H.QLD2 posts
 

Adams -the representative from Fair Health Care Alliance , had a clear voice and was easy to understand. He was patience as we worked through my circumstances , found appropriate information to ensure we did an accurate, fair comparison with my current situation. This resulted in a significant annual saving and improved benefits So glad he… Read more

persevered and caught up with me. Great advice and I will make sure I conduct a review again in 12 months time , with the Fair Health Team Cheers Grant H

Julie
JulieSA
 

Joseph was awesome. Very polite and helped emensly with us obtaining cheaper health insurance, with better benefits. Great customer service and would highly recommend him to anyone. Great job Joseph.

Dee S
Dee SVIC3 posts
 

Antony was very professional and diligent, willing to get us the best deal possible and was not pushy at all. I am happy with the service and price overall. Highly recommend this service and Antony in particular.

Rel
RelQLD2 posts
 

If unsure about choice of health fund,I can recommend Fair Health Care Alliance. Their agent, Joseph, addressed a number of issues re better cover (Eg in patient medication, pathology and radiology charges)And some better rebates. He spoke with clarity and knowledge and has undertaken to effect the change to the selected health fund.

Debbie A McKnight
Debbie A McKnight
 

Thank you Liz for being so helpful to us with recommending to NIB. Excellent with your friendly service and easy guidelines. Regards William and Debbie McKnight.

Tomma W
Tomma WQLD2 posts
 

I have recently changed from one health fund to another,with the help from Edward O,Toole,he made the transition seemless,answered all my questions and got me a much better deal, it pays to check your cover, and Edward made it easy,after explaining what l needed, l wouldn,t hesitate to recommend him

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Rosemary
Rosemary
 

Kanwal Gill was n excellent sales advisor, he had the right approach to the customer, was precise and also helped me to secure a saving. He was very professional, his communication skills terrific, and I didn’t hesitate to continue my discussion with him. Kanwal is not only a very good sales advisor, but an excellent asset to any Company,… Read more

there’s not many people like him out there who can communicate at his level. I’m very happy with the service I received today and can certainly recommend him as a very high achiever.

Joyce M.
Joyce M.NSW
 

Highly recommend this company if you need help lowering your health fund premium. Cameron was extremely efficient in explaining everything and made transition easy and saved me a lot of work and money. Very happy with whole process

Elizabeth Rix
Elizabeth Rix
 

Cameron Devi was clear concise listened well and responded to my questions and inquiries and I was able assisted to upgrade my health cover and receive more benefit for a lesser monthly cost. Highly recommend recommended.

Sandra B
Sandra BNSW
 

Reasons for me changing my health provider were clear and helpful and fully explained. It would appear there will be a consistent follow up and I can contact him if it is necessary

Jann
Jann
 

Consultant , Edward O’Toole ,was extremely polite & easy to understand. He addressed the areas of health care I was particularly interested in & compared these with my current health provider. He made sure I understood the process of the transfer . I was extremely satisfied with the advice given today.

Heather
HeatherVIC3 posts
 

Joseph was excellent at listening to what was important to me and finding the best health insurance fund to match my needs. He clearly explained how the one he recommended was an improvement on my existing one, both in terms of increased annual limits as well as better rebates. He is very knowledgeable about the various health fund options and was… Read more

very good and patient at responding to my concerns and reiterating the details included in the recommended hospital and extras policy. The service he provided was very professional, and I appreciated Fair Health organising the transfer from my current fund to the new one, as well as Joseph's offer for me to follow up with him if I had any questions.

acap55
acap55NSW2 posts
 

It was all explained to me, so that I could understand clearly what I was getting. He gave me 2 options, to spend a lot less monthly ($450 instead of $502) but get much the same cover or to spend a little less than I am spending ($495 instead of $502) but get better extras. He assured me the changeover process should be smooth.

Kristy
KristyVIC2 posts
 

Absolutely wonderful service. Evaluated the various options and when through the pros and cons with me. Seamless transition from my current fund to the new chosen fund. I have attempted to negotiate this process previously on my own and gave up frustrated, not knowing which way to go. Super glad of the help and the service, huge thank you to Cameron who answered all my questions, and was both friendly and professional the entire time.

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