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iSelect
2.9 from 1,194 reviews · View Statistics

Reviews

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    4.2 (484)
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IanJ

IanJWestern District, VIC

  • Verified

Excellent outcome

published

I contacted I Select to see if there was a better Health fund that suited my requirements. The I Select Staff member came up with an alternative in AHM. , which offered the same hospital cover , but also included a host of extras which the previous fund did not , and saving around $ 10 per fortnight. While on the phone , I was also asked if I would like to check my Electricity account . I was transfer to another staff member who checked and came up with the same supplier that I had , but a different plan which will save me around $ 15 quarterly. No need to change suppliers , just change plan which was all done for me by the I Select team. win , win on both products

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Review collected in partnership with iSelect

susan williams

susan williamsSouth East Queensland, QLD

  • Verified

Great, easy to deal with

published

Iselect provided me with an agreeable solution to my issues with my current internet account. Iselect has saved me money by providing a cheaper option. I understand there will be better customer support. The new provider is enthusiastic about my connection with them.

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Abrie

AbrieSydney, NSW

  • Verified

A win Finally!

published

Was delighted to find it factual, efficient, helpful, informative. A clear precise phone voice is very important to me as I have a minor hearing issue. A real saving too!

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Chippy

Chippy

  • 5 reviews
  • 2 likes
  • Verified

Very Happy and Impressed.

published

Was able to find a much cheaper monthly cost for health insurance for a single-aged pensioner. I wanted to be able to choose my own doctors/specialists and access to a private hospital close to home.

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1 comment
iSelect
LauraiSelect

So pleased to hear you had a positive outcome. All the best, Laura

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Marie

MarieGreater Melbourne (Inner), VIC

  • Verified

I'll certainly use it again.

published

The recent drop in power cost prompted me to review my contract. We found a cheaper product within the same company. Also reviewed Health insurance with good results. Easy changes.

Incentivised ReviewNo
1 comment
iSelect
LauraiSelect

That's great to hear Marie, thank you so much for taking the time to share your experience. Cheers, Laura

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Karen

KarenHunter Region, NSW

  • Verified

Electricity

published

I was treated with respect. The person I talked to understood my frustration at my exiting electricity company.
I managed to save around $100 per bill or quarter.
The person was easily understood

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Incentivised ReviewNo
1 comment
iSelect
LauraiSelect

That's great to hear Karen, thanks for taking the time to share your experience. Cheers, Laura

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Sue

SueHunter Region, NSW

  • Verified

Saved a fair bit of money

published

By using I select I saved a fair bit of money on my new energy plan even though I stayed with the same company. The gentleman I dealt with was informative, patient and pleasant.

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Incentivised ReviewNo
1 comment
iSelect
LauraiSelect

That's a great outcome Sue, pleased we could help. Cheers, Laura

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Diane

DianeSydney, NSW

  • Verified

great result for me

published

needed to compare electricity account and health fund. In both instances I was provided efficient friendly service by Chloe and Clinton and the result was a saving for me in both. thank you :)

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Incentivised ReviewNo
1 comment
iSelect
LauraiSelect

Our pleasure Diane, I'll be sure to let Chloe & Clinton know. Cheers, Laura

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Ron

RonNorth Queensland, QLD

  • 2 reviews

Be aware of the premium price, check direct with insurer.

published

I got a price for health insurance from iselect, to transfer from current health fund effective from 5 April, as the premiums were increasing on 1 April and there were no waiting periods.
When i received the email from the new health insurance provider the premium was $25 a month more than the price quoted by iselect.
I tried phoning iselect 3 times, but they did not answer. I then emailed them and it took 2 weeks for them to reply, and to advise that they had quoted the old premium price.
Buyer beware of iselect, do not go there!
I could have got a better deal if i went direct to the new health insurer.
Leah

Incentivised ReviewNo
1 comment
iSelect
LauraiSelect

Hello Leah, I am very sorry to hear of your disappointing experience. Thank you for taking the time to bring this to our attention and I'll ensure this feedback is passed on. Kind regards, Laura

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Dishonest marketing

published
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Incentivised ReviewNo
1 comment
iSelect
LauraiSelect
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Kate

KateSouthwest, VIC

  • Verified

Great customer service, not pushy, very helpful, super happy with deal.

published

Really happy with service - a lot of info when asked for and succinct when wanted. Very friendly and also really great deal. No hard sale, would definitely recommend. Thank you :)

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Incentivised ReviewNo
1 comment
iSelect
LauraiSelect

Our pleasure Kate, we hope to help you again in the future. Cheers, Laura

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Ash Bowditch-Clarke

Ash Bowditch-Clarke Hunter Region, NSW

  • Verified

Exceptional Customer Service! Ecstatic with results

published

Added a secondary claimant and it still worked out to be cost effective. Great, friendly customer service. Couldn’t have asked for a better service agent. They were very caring and thoughtful. Recommend!

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Incentivised ReviewNo
1 comment
iSelect
LauraiSelect

Wonderful to hear thank you Ash. Appreciate you taking the time to share your experience. Cheers, Laura

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  • Verified

Great help

published

The gentle man was very helpful and got me the best insurance he could. Talked through everything with me so I understand the contract. Highly recommend him. Great customer service

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Incentivised ReviewNo
1 comment
iSelect
LauraiSelect

That's great to hear, thank you so much Collette. Cheers, Laura

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Sam

SamSydney, NSW

  • 2 reviews
  • Verified

Great Service

published

I had help in reducing my premium with professional help. Very happy with the service provided With someone that understood my needs and requirements. Great process with a good outcome

Transparency
Incentivised ReviewNo
1 comment
iSelect
LauraiSelect

That's wonderful to hear, thanks Sam.

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Hayden

HaydenSouth East Queensland, QLD

  • Verified

Best service i have had ever!!!

published

Got internet over the phone no hassels and was the best convo and great deal. It was a seamless transactions and within 20 mins i had a new internet provider ready for when i move into my house

Incentivised ReviewNo
1 comment
iSelect
LauraiSelect

Fantastic to hear Hayden, thanks for letting us know. Cheers, Laura

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Maree Farlow

Maree FarlowSydney Surrounds, NSW

  • Verified

THANKYOU I Select !!

published

I select helped me in comparing the right Power company. Thankyou!! I thank the representative at I select for your assistance, patience, and professional expertise. I will use I Select again for insurances etc.

Incentivised ReviewNo
1 comment
iSelect
LauraiSelect

Our absolute pleasure Maree and we look forward to helping you again in the future. Cheers, Laura

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  • Verified

Very professional and informative

published

Very professional and informative.
Jason was very good in explaining everything and helping me make the right choice in regards to health insurance. Thank you and i really recommend to anyone looking to get some clear understanding and guidance

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Incentivised ReviewNo
1 comment
iSelect
LauraiSelect

Thank you so much Eric for sharing your kind words, I'll be sure to pass them on to Jason. Cheers, Laura

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  • Verified

Well done

published

I was contacted and quickly advised of my options. Presented well and I signed up - thank you and glad that ISelect team member contacted me. I would recommend this product.

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Incentivised ReviewNo
1 comment
iSelect
LauraiSelect

Thank you so much for the kind words Neen.

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I would rather be captured by ISIS than use iSelect again.

published

What a scam. This is nothing but data collection and a comparison site pushing particular providers. They’re also very rude.

I told the caller I didn’t wish to discuss my options I wanted to sort it myself she said, ‘Oh but you gave us your details’, (which you have to do to use their site) I told her I had not given my details but my wife had, the caller then said, ‘well maybe that’s something you are your wife need to talk about’.

Honestly? How rude!

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Incentivised ReviewNo
2 comments
iSelect
LauraiSelect

Hello, I'm very sorry to hear of your unpleasant experience. I have sent you a private message so we can look into this matter further. Kind regards, Laura

TBags
TBags
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  • Verified

Very helpful and easy!

published

iSelect were helpful, honest and made the process very smooth and easy for me. They found a policy that was relevant to my needs and health priorities. I’m a lot happier with my policy and the price I now pay.

Incentivised ReviewNo
1 comment
iSelect
LauraiSelect

Thanks Madeleine, that's great to hear! Cheers, Laura

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Page 1 of 60

Questions & Answers

Michael S.

Michael S.asked

I want to withdraw my review since iSelect has satisfied my request for remedial action. How do I go about this, please?

1 answer
Jiggy
Jiggy

You'll have to log into your account . find the review you wish to remove, and click the title. This will take you directly to the review page. In the bottom corner, you will see three dots. Click these and hit 'delete'. Please note that you can restore your review within two weeks of removal.

Kim K

Kim Kasked

I want to ring you guys & discuss insurances. What is the best insurance for me?

No answers
Michael

Michaelasked

I have received a card EFTPOS from iSelect - i can not read the small print as I am disabled with MS suffering for the last 22 years and in wheelchair for the last 10 years. When i wanted to buy they told me that the lady at the Coles could not use it because i did not activated it in time - i was in and out of hospital and had food delivered home into my mouth - now i am better and i want my card to be active and use it. Please help me now.
My Card number is: [personal details removed] and fix it please!!!

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