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Compare The Market

Compare The Market

4.4 from 2,173 reviews · View Statistics

Reviews

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    4.5 (1,393)
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Karen

Karen Metropolitan Adelaide, SA

  • Verified

Pushy product seller

published

The girl I spoke to spoke over me and ignored when I said I was at work. I ended up signed up to health insurance before I could discuss it with my partner which I then had to spend another 45 minutes trying to cancel.

Incentivised ReviewNo
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Review collected in partnership with Compare The Market

Billy H.

Billy H.Perth, WA

Queen of the market.

published
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Anna S.

Anna S.Greater Melbourne (Inner), VIC

Rude and pushy salespeople

published

I was quite disgruntled by your sales staff who have been calling me all day. When I finally returned the call because I didn't know who it was, I politely advised the consultant that I have been an Insurance broker myself but this didn't stop him from going into a barrage of "it doesn't mean you know everything about health insurance..." and I tried to stop him a few times and then when I finally got through to him he was rude and cut the call. Not what i would expect from such a company. If you're going to cold call maybe be polite and listen to win business instead of being a pushy salesperson.

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1 comment
Compare The Market
Shannon G.Compare The Market
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Sold my contact details

published

Within days of giving an unused email address to compare the market, I started to receive spam about insurance. The culprit could not have been more obvious and I want my share of the profits.

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Incentivised ReviewNo
1 comment
Compare The Market
Shannon G.Compare The Market
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Dennis

DennisSydney, NSW

  • 2 reviews
  • 1 like

Looks to me as if like Google searches you get paid to list companies at the top of your "cheapest" list

published

So was looking around for a quote on home insurance and contents and result yielded a very narrow list of insurance companies who by the way were on the Choice naughty list for screwing customers in bushfire zones. I then visited another company's website, who was nowhere to be seen on your list, and they were much cheaper than any on your so-called cheapest list. Bogus and fake and obviously receive kickbacks.

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Incentivised ReviewNo
1 comment
Compare The Market
Shannon G.Compare The Market
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Rob

RobBonython 2905, ACT

  • 2 reviews
  • 1 like

Compare the market - compare the rudeness more like it

published

After an online enquiry, have been flooded with email spam and phone call after phone call, when I told the person I had received enough information off their site, which is what it is for, they immediately and rudely hung up on me without a word. Very poor service, so I'm telling everyone now. How rude.

Transparency
Incentivised ReviewNo
1 comment
Compare The Market
Shannon G.Compare The Market

Hi Rob,
We are very sorry to hear of the experience you have had and we would like to investigate this further. Can you please contact our team on customerresolutions@comparethemarket.com.au with your details ?
Many thanks

Similar opinion? Write a review on ProductReview.com.au!
Jason

Jason Greater Melbourne (Outer), VIC

  • Verified

How can You argue about saving money?

published

Simple concept, easy results ... ie. more money in my pocket!
The customer service representative was patient and polite, getting to the heart of the matter in a timely manner, and then offering me the best option to save money ... too easy!

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Port M.

Port M.

  • 2 reviews
  • 1 like

Meerkat Mondays

published

As you are part of the Spotify "Meerkat Mondays" campaign, where they play the same add over and over at full volume, I have rated you on your ethics.
This just shows what sort of company you are.
I WILL NEVER use Compare the Market, or any of my current or future family.
Simples.

Incentivised ReviewNo
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Raisa

Raisa Perth, WA

  • Verified

Information transfer to the insurer

published

I am applied LHC when it should not be. The Australian rebate is applied wrong by the insurer. All the details had been provided to compare the market except for previous policy. Was told that when policy number given to new insurer the LHC will be removed. Now it's harder then it looks. I have to stop the new policy and start looking again.

Transparency
Incentivised ReviewNo
1 comment
Compare The Market
Shannon G.Compare The Market

Hi Raisa,
We are very sorry to hear of the issues you are experiencing and we would like to investigate this further. Can you please contact our team on customerresolutions@comparethemarket.com.au with your details ?
Many thanks

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  • Verified

A very pleasant experience, thank you.

published

Understanding, patient and helpful, not to mention an extensive product knowledge. Thank you Hannah for all your help I am very comfortable with my new health insurance and enjoyed the experience.

Transparency
Incentivised ReviewNo
1 comment
Compare The Market
Shannon G.Compare The Market

Hi Christine,
Thank you for providing your positive feedback for Hannah. We will ensure she receives the recognition she deserves.

Many thanks

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Review collected in partnership with Compare The Market

Hamid

Hamid

  • 4 reviews
  • 4 likes

Never again

published

I consulted comparethemarket on switching my health insurance. They gave me a lower price, so I did switch. Once all done, I found myself paying even a higher premium; all because of the incomplete information I was given.

Incentivised ReviewNo
1 comment
Compare The Market
Shannon G.Compare The Market
Similar opinion? Write a review on ProductReview.com.au!
Wendy M

Wendy MSouth East Queensland, QLD

  • 2 reviews

Precise information

published

The advice I was given did not favour one company over another just straight forward facts. It saved me a lot of time trying to decide for myself which provider would best suit our needs. The consultant was also clear and easy to understand.
I would definitely use Compare the Market again.

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Rosanna

Rosanna Illawarra, NSW

  • Verified

Great service, so easy to use

published

Received a phone call before I left the website. The customer service rep was polite, knowledgeable and patient. He answered all of my questions without making me feel stupid and I believe he got me the best deal for what suited my family. The only negative is that he spoke a little too quickly

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  • Verified

Quick and efficient

published

Looking for new gas and energy prices, I got a quick and easy option and all the work was done for me. Same happened when I reviewed my health insurance last time. Simples!

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Full of lies

published

After comparing online, a lady called me and promised that they take care of cancelling my previous insurance, new insurance will get transfer certificate. It is full of lies. NoIntegrity

Transparency
Incentivised ReviewNo
1 comment
Compare The Market
Shannon G.Compare The Market
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Greg

GregMetropolitan Adelaide, SA

  • 3 reviews
  • Verified

Health Insurance Switch

published

After 50 years with the same health insurer whom had never offered me any alternative with cover following a comprehensive and informative discussion with a Compare the Market consultant I have switched to another company saving $806 per annum. Extremely happy with the service provided. Top job..

Incentivised ReviewNo
1 comment
Compare The Market
Shannon G.Compare The Market
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Compare The Market

Shirley

Shirley South East Queensland, QLD

  • Verified

Excellent service

published

Staff very helpful and friendly service was great the person who assisted me was exceptional really went out of his way would recommend this service I could say that after all of the help that I was fever I stayed with my original service

Transparency
Incentivised ReviewNo
1 comment
Compare The Market
Shannon G.Compare The Market

Hi Shirley,
Thank you for sharing your experience using Compare the Market. We hope to be able to assist you in the future.

Many thanks

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Review collected in partnership with Compare The Market

Jack

Jack Greater Melbourne (Metropolitan), VIC

  • Verified

Just plain harrassment

published

Your sales strategy of bombarding your customers with calls is deplorable. I reckon I blocked a dozen different numbers, soon as one was blocked a new number arises. Pressure tactics is crap i deal with day in and out so I'm fine with it, just ignore cause you have zero leverage but I just think of your targets, the elderly and easily influenced. Should be ashamed of yourselves.

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Incentivised ReviewNo
3 comments
Compare The Market
Shannon G.Compare The Market
Jack
Jack
Compare The Market
Shannon G.Compare The Market
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  • Verified

very easy to change to NIB

published

It took about an hour to go through all the details but I ended up with significant saving on health insurance with minimal fuss. I found it to be very easy

1 comment
Compare The Market
Shannon G.Compare The Market

Hi Richard,
Thank you for providing such wonderful feedback following your experience using Compare the Market for your Health Insurance. We hope to be able to help you again in the future.

Many thanks

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Review collected in partnership with Compare The Market

The reviewer stated that an incentive was offered for this review

Sophie

Sophie Launceston, TAS

Amazing service from Josh Brooks

published

Josh Brooks was able to answer any questions I had and tailored the insurance package to suit my needs, there wasn’t any pressure to sign up on the spot and this gave me confidence in the fact that he wasn’t just trying to push a sale.

Transparency
Incentivised ReviewNo
1 comment
Compare The Market
Shannon G.Compare The Market

Hi Sophie,
Thank you for providing such this amazing feedback for Josh. We will make sure he receives recognition for a job well done. We hope to be able to help you again in the future.

Many thanks

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Page 1 of 109

Questions & Answers

Rosemary M-S

Rosemary M-Sasked

please could I get a comparison between an Epson EB-S41 SVGA 3LCD Portable Corporate Multimedia Projector and a mini Home Theatre HD Multimedia LCD Projector
Ive been told the mini Home Theatre model has 7000 lumens which I can't believe as the brightness quality is very poor especially for a power point presentation which is the primary reason I purchased this model. I personally have a feeling Ive been duped and the Epson would have been a better purchase.....

No answers
sabrina

sabrinaasked

what is the comparison/difference between Panasonic NN-CF770M and PANASONIC NNCF874BQPQ apart from size. What other flatbed combination benchtop cookers are available offering the same as PANASONIC NNCF874BQPQ.
I like what it offers, but don't like what I have read from owner reviews.
I like the 2 level cooking and have to replace my 20 yr old Sharp Carosell convection/grill and are TOTALLY confused as to what best to buy.
I use for baking, grilling, microwave dog is disappointed at luke warm meals. Ha, Ha

No answers
Rhonda Tomerini

Rhonda Tomeriniasked

i purchased the woolworths insurance policy after going through compare the market and would like to know how i can now redeem the $50 wish e gift card. my quote was 320456995 and 320453950
name Rhonda Tomerini woolies card no 9344502256901

No answers
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