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12 reviews
Wordjam
WordjamTAS4 posts
 

First of all this company has 2 names which can cause confusion and suspicion when online shoppers call them. There is no need to worry, they're legit, but they do need to fix that. They have great products and prices but they are not great with online shopping. I think they're more geared to real life shop front retail and dont understand… Read more

internet shoppers. THat's ok but if you're not local to them be aware of the problems. In my case they didnt contact me at all after I paid for the product. Not even an acknowledgement. Then I heard nothing for days - so I rang them to find out what was going on. It was just after New Year and they'd been struggling to get on top of things. Also, they didnt have it in stock and were waiting for it to come in - which is fine but they didnt tell me, the customer. I recommended they communicate more with online buyers because we dont know them and its a big risk to buy online. A bit later they sent an email saying they'd posted it. Yay. No estimate of arrival date and no tracking number, I had to nag them to send a tracking number and by the time they did it was in my mail box. SO I have mixed feelings about them because it took so long to get here and they had zero communication but the lady I spoke to on the phone was polite and friendly and the product arrived safely and was a good price. So my advice is this. Buy from them - they have good prices and great products and are trustworthy - but if you're in another state and buying online - lower your expectations about communication and customer service. Hope this helps.

Kurmet
KurmetNSW
 

Great customer service and products! – About six months ago I purchased the reverse osmosis system from them. And only recently added the whole house water filtration system. I had a lot of questions and Kerry has been an absolute legend helping me to decide and giving me all the info that I asked for, answering my emails always very quickly and giving advice that is not just… Read more

orientated to bring in as much money as possible, but what is most suitable for the customer. However I ignored his advice and still got the most expensive system. Stubborn me. Very happy with the systems and the water quality so far.

Nadia
Nadia
 

Fantastic service – There are alot of water filter companies out there to choose from. If you like professional, knowledgeable, fast, reliable and outstanding service....look no further. Their prices are competitive and they go out of there way to assist you. I only wish i had done this a long time ago, the quality and taste of filtered water is wonderful.

John Haymes
John Haymes
 

Service – I had a problem finding cartridges for an old style filter system which I had installed to our espresso machine. Finally decided to replace the manifold and cartridge holders. Also decided to add A filter system to the house. Received intelligent and helpful advice and a prompt and reasonable quote. The delivery arrived in two days as promised.… Read more

Unfortunately when all the extra plumbing was finished I discovered that an O-ring was missing from one of the holders. A phone call and the part arrived next day. Solved my problem. Top service.

Quintin
Quintin
 

100% Customer Focused – I made the mistake of buying the incorrect cartridge size and I was wondering why my water tasted like normal tap water. They had confirmed I purchased the incorrect size and was VERY KIND enough to simply ship out the correct size at no extra cost, except the shipping. This really helped us out! Good on-ya guys!

Linda
Linda
 

Awesome product and service – I was kept up-to-date with email confirmations of my order status, prompt delivery of my product, quick response to emails. The shower filter was easy to attach and seems to be doing the trick with removing the chlorine - not getting the immediate itch that I used to and my hair feels softer. Fully recommend purchasing this product from Clear Choice Water.

Happy Customer
Happy Customer
 

I Love It! – I love my water filter and the service and installation was 10 out of 10! I would recommend this service to anyone. The water is so clear and delicious, the whole family and any visitors love it! Thank you so much clearchoicewater it was so nice to deal with a company that actually know what they are doing and doing it so well!

Colin
Colin6 posts
 

Water. The way it was meant to taste – Sales team were very courteous and professional. They went out of their way to help and answer my questions. The installer was professional and polite unlike some service providers. I went for the system that filtered out everything. The water tastes great. Pure and healthy. It even taste better than the bottled water stuff you buy at the shops.… Read more

Small investment for long term health benefits.

And by the way, the filter cartridge containers do not contain BPA either which is another bonus. Clear Choice Water use the best filters from the UK and not cheap substitutes from Asia The service

Grant
Grant
 

Don't want to live without good water – Having had a water purifier and filter business 20 years ago I know the value of good service and a good product. Clear Choice Water has both. [name removed] knowledge of how to achieve the result we wanted was unquestionable, and he went beyond the brief when he installed our undersink unit. For the past 5 months we have been drinking water as it… Read more

should be - tasteless, colourless liquid. It also a pleasure to shower in Chlorine-free water with the filters [name removed] added to our shower.

Shane
ShaneNSW2 posts
 

Great service – I've been hearing more and more about the effects that fluoride and other nasties in our water can have on our health and started to investigate how I could remove it from my water. I was fortunate to come across Clear Choice, who took the time to find the best solution for me. I've been using my filtration system for a month now and I'm really impressed! helpful service, cheap, 30 day guarantee, free shipping

Josephine
Josephine
 

Clear Choice Water Reviews – I contacted Clear Choice Water after attempting researching filter types, costing etc, which left me rather confused given, that cost/benefit comparisions between other distributors did not seem rational. After speaking to a Clear Choice Water representatives all my questions were directly and fully answered. I was also provided with links for… Read more

further information, allowing me to make my own better informed decision without sales pressure. After choosing what I wanted a great price, installation service & follow-up was given by Clear Choice Water. Accordingly I would like to express my appreciation to the friendly helpful team at Clear Choice Water and hopefully assist other consumers seeking a tried and tested path through maze of water filter choices.

KAC
KACNSW
 

We found a company offering friendly advice and a great product – I contacted Clear Choice Water regarding a shower filter and a portable water filter to remove fluoride for my son, they took the time to listen to what we wanted and we have been very happy with the results. It has been 6 months now and my sons psoriasis is noticeably better.

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