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See the Best Supermarkets in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
402
4 star
277
3 star
228
2 star
323
1 star
1,055

Rose

RoseVictoria

  • 2 reviews

Coles is unAustralian

published

Not passing the money onto farmers is the last straw. Its very difficult to buy Australian made AND owned products. Most products are foreign made and owned. Definitely boycotting Coles.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationAirport West
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Sandra

SandraAU

  • 8 reviews

Lambs Being Skinned Alive To Put Meat On Your Plate

published
Value for Money
Product Quality
Customer Service
Return Claim MadeNo
See all answers
Lynette Day

Lynette DaySouth East Queensland, QLD

  • 2 reviews

Coles brand coconut ice blocks

published

I bought Coles brand strawberry coconut ice cream and also chocolate coconut ice creams and they were the biggest disappointment. No trace of coconut and quite flavourless. Wont buy them again.

Value for Money
Product Quality
Customer Service
Return Claim MadeNo
Store LocationCaboolture
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L C.

L C.

  • 3 reviews

I've started my boycout on Coles due to them not passing on money to the drought stricken farmers.

published

I am angry that Coles did not pass on the 10 cents that they claim they did, to the drought stricken dairy farmers. It is false and misleading conduct which is a legal offence to claim that you are doing so, when you are not. By the way why was my previous post taken down? They actually deserve more than 10 cents per 1L carton. It would be interesting to know how much the board and the CEO are paying themselves.

Value for Money
Product Quality
Customer Service
Return Claim MadeNo
Store LocationMitchelton
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1 comment
L C.
L C.

If the farmers are driven off their land, then the Chinese will buy the land and then we will be in trouble because prices will go up. Our food security is at stake.


Wally

WallyBundanoon NSW

  • 6 reviews

Coles xmas fruit mince pies...a fail.

published

For the past few years, I've always bought Coles own brand fruit mince pies at Christmas.
Around two bucks got me a six pack of yummy fruit mince pies....
until now, chrissy 2019.
The packaging now touts, "new recipe".
Yep...they've fixed somthing that wasn't broke !
The filling is still OK but the pastry ?
Hard as a rock !
Thank you Mr Coles, for turning a winner into a flop.

Value for Money
Product Quality
Return Claim MadeNo

Mumma of2

Mumma of2Melbourne

  • 19 reviews

Done and dusted

published
Value for Money
Product Quality
Return Claim MadeNo

david.tsang

david.tsangGreater Melbourne (Metropolitan), VIC

  • 2 reviews

POOR REFUND PROCESS .

published

I just want a partial refund becos I misread a price tag n bought the items
. So i asked for a refund but the staff at Mitcham said, " We have descend everything to cancel the items first. Then, we have to unseen the rest of your shopping n descend the lot again so that it is fixed n you can have your refund back.

COLES should have "partial refund" of the items n credit my visa card n that's the end of it. Too inconvenient process at the moment.

Value for Money
Product Quality
Customer Service
Return Claim MadeYes
Store LocationCOLES MITCHAM. VIC.
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Coles Ragu Beef Lasagna.

published

This was very bland and full of gristle. Meat was not tender. I am not impressed at all. $7 for this and it was of very low quality. I will not buy again.

Value for Money
Product Quality
Customer Service
Return Claim MadeNo
Store LocationAshley Street, Braebrook.
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Kerry k

Kerry kCentral West, NSW

  • 5 reviews

Coles rob farmers

published

Saw a current affair how coles have robbed farmers and sent farmers bankrupt (they dont support aust farming industry but screw them down ) (very unaustralian ) so im not doing my shopping there anymore (they have lost me ) we can vote with our feet and shop else where if you feel the same as me we dont want to support such a nasty company to destroy the aust farming economy

Return Claim MadeNo
Store LocationColes merrylands the
Caz

CazSouth East Queensland, QLD

  • 5 reviews

Great friendly service

published

Just wanted to say thank you for friendly fast service well done! Delivered straight to my door even helped me with a very heavy item despot my dog barking like a crazy dog

Value for Money
Product Quality
Shipping
Return Claim MadeNo
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Lux A.

Lux A.

  • 3 reviews

I really like shopping there

published

Coles is a great supermarket. I always find fresh fruits and vegetables, the prices are reasonable, the stuff is nice. We have a big store near where we live so I am going there at least 3 times a week.

Value for Money
Product Quality
Customer Service
Return Claim MadeNo
Store LocationAsquith
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Kris

KrisSydney, NSW

  • 3 reviews

Good quality and service

published

Always shop either online or in store and the specials and options are great but it is easier to browse online. The coles online delivery system is great and always efficient.


Grow your own

Grow your ownPerth, WA

Don't Bother

published

1 from 3. 1st order was OK. 2nd order they sent inferior substituted items and out of date chicken. 3rd order the delivery options were 2 days away and then never arrived because their website is a joke. Don't waste your time.

Value for Money
Product Quality
Shipping
Return Claim MadeNo
See all answers

JHarden

JHardenSouth East Queensland, QLD

  • 2 reviews

Sick of getting old food expiring same day (even rotten fruit turns up) and crappy substitutes

published

Never once has my order been completely fulfilled. They send really crappy substitutes as well. Last few orders my fruit have turned up moldy and there's always something missing. Last order I ordered steak, my delivery arrived at 9:40pm and the steak had an expiry day of same day. I was forced to cook the steak at 10 at night so as not to go to waste.... They get one bonus start because the delivery people are always really lovely. Never had an issue with them. Going to try woolooworths now and see if they are any better.

Value for Money
Product Quality
Shipping
Return Claim MadeNo
See all answers
Happy S

Happy SSouth East Queensland, QLD

  • 2 reviews

Sunnybank Hills - don't go

published

Long waiting time. Disconnected phone. Wrong order. Rotten fruit and vegetables. Rude delivery boys. Rude customer service. Difficult parking location. 30 minute waiting time in the sun. Essential items not provided. Hopeless.

Value for Money
Product Quality
Return Claim MadeNo
olivera

oliveramelbourne

  • 30 reviews

good deals

published

good deals weekly coles has when is all sort staff that u want to have ususaly weekly u get good deal on prepaid sim and another is groceries but some staff is cheaper acckrding to another places

Value for Money
Product Quality
Customer Service
Return Claim MadeNo
Store Locationcoles dandenong
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The reviewer stated that an incentive was offered for this review


Tegan

TeganHelensvale

  • 2 reviews

Go to Woolworths

published

long wait times, This averaged between 20-30 minutes on each occasion for last several visits. claims out of stock but I can find item. Items are on expiration date regularly.

Value for Money
Product Quality
Return Claim MadeNo

Angie H

Angie HGreater Melbourne (Metropolitan), VIC

  • 5 reviews

Fresh fruit and always stocked

published

They always have stock of the specific items i'm after which helps when you have a family to feed. Even when i'm in a rush I can manage to get in and out pretty quickly.

The isles are really small though, which makes it tough to move around when its crowded.

Value for Money
Product Quality
Customer Service

Joshua Cade B.

Joshua Cade B.South East Queensland, QLD

  • 2 reviews

Sometimes good, sometimes not

published

Usually the Coles I shop at is good and I like the general range of their products. Their beef/lamb/chicken sausages that have herbs in them are usually high quality. Sometimes there are times when the food is literally rotten, and this really needs to be fixed. The other day there was literal mold on some fruit. The fresh food needs to be kept at a lower temperature or at least have it cycled faster.

Value for Money
Product Quality
Customer Service
Return Claim MadeNo
Store LocationNorth Lakes
See all answers

Dee

DeePertbh

  • 2 reviews

Coles English Breakfast tea bags .....disappointing

published

I love tea, but this tea is very weak. Flavour is ok but you have to leave it brew for ages or leave the tea bag in your cup. WHY do you have plastic tea bags????? Come on Coles. I don't believe the "pyramid" shape will save this tea.

Product Quality
Return Claim MadeNo

Page 1 of 115

Questions & Answers

Barbie

Barbieasked

Why dont Coles in Tea Gardens sell Zoosh salad dressings my favourite and we dont have a choice to shop elsewhere

3 answers
Barbie
Barbie

No relation why cant Coles answer

fred f
fred f

Because, as you already know, this is a Review site and not the Coles website.

I got the answer in seconds.

hammerhead
hammerhead

ask the store coles wont respond here on a review forum


Ruth

Ruthasked

I would like to know why Coles in Mount Gambier does not have Zoosh dressings any more on their shelves ? A great dressing and I miss it

2 answers
Ruth
Ruth

I would like to know why Coles in Mount Gambier does not stock Zoosh dressings

fred f
fred f

I would like to know why you have not asked Coles in Mount Gambier?


Dools

Doolsasked

I was unable to buy Barkers Lemon, Cucumber & Mint Cordial on the weekend. Has Coles discontinued this item ?

2 answers
george murray
george murray

ask the store

fred f
fred f

Ask Barkers


Get an answer from our members and Coles representatives

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