Cannot buy Sim
As with others,cannot buy anywhere. You will waste your time going to stores as they do not know what you are talking about. Pity, it would have been good. Woolworths are promoting theirs but from this site it appears not to work at all. Aldi prepaid has roaming for a $1 per minute (call and recieve). Good for emergencies.
Best travel card for New Caledonia.
This is a united networks card sold by Coles which I bought for a cruise to New Caledonia in July 2018. The sim activated easily (on the united global site) and I had no trouble connecting to the network at all our ports (Noumea, Mare, Lifou and Isle of Pines). The sound quality was great, however, there was a slight delay(same with the Woolworths card I had used the previous year).
Every time a call is made, you receive an sms with call details and remaining balance which made it very easy to keep track of charges. Their website (united ...
Like the Yeti, people talk about it but does not exist
If i could give a zero rating i would. I have been to countless stores and none of the staff know anything about this illusive sim card. Chatting to the person from the coles roaming site said they are only the product provider and cannot help with supply at stores or tell me which store may have them. Up yours coles.
Call Centre Sent me a sim
I could not find the sim so the call centre sent the sim to me.
I used it across Europe Data was reasonable give you do not have to buy big volume you pay for what you use.
No commitment data at $0.10 per Mb is as good as it gets. I know on other sites you can buy data cheaper however you have to commit to 1gb. Coles give the flexability
have used thoughout uk, africa and europe
Never had a problem with it. Used it on samsung galaxy 3 and a galaxy 2.
Easy to top up, easy to use, no connection problems whatsoever in london, lisbon,barcelona, greek islands,athens,turkey,capetown even canary islands and once even out in atlantic ocean!! Have been using for the last three years and will be taking to crotia this year
Help line answers always- people that give it a bad review - the problem is either you or your phone
I used this in France last year. Only for received calls. Unlike other comments I did receive a nano sim when I bought it from Coles, Southland. Very few Coles stores stock them and sales staff are mostly unaware of this product. It is very important to read all the instructions before travelling.
Worked as advertised. No problems.
I read a lot of negative reviews about this product so I thought it might help people if I share my experience. I bought four of these for a family trip to Nozawa Onsen in Japan. We had four different phones that we put them in, the oldest being a Nokia E63 (which is pretty old).
They all worked fine. It gave us a reliable way to keep in touch during the day in case anything went wrong or anyone got lost. Coverage on the mountain at Nozawa Onsen was very good (it used the Softbank network).
The way phone calls work - the system calls you ba...
- Verified purchase
Ultra expensive DATA - useless
Did not work in most countries I have traveled to yet still ate up all my credit for using the map for 20 minutes and for less than 50 MB of downloaded data ($160.00).
Support is non-existent, website is not working from an iPhone, dial-up number not working, the only way is to message support and if they feel like, then you may get some help.
Do not buy.
Not a NANO Sim!
I purchased a roaming sim for our trip and the pack says "Standard micro and nano sims available" but does not have any further information on the packet saying it is either one or the other. I stupidly assumed that it meant the pack contained all options. Unfortunately, the pack I got was only a micro sim. I contacted Coles customer service and their advice was to take it to a phone shop and pay to have it cut down to size!?! I had to go to 3 stores before I could even buy one and now if I did want to find a nano sim pack I would have to go back and open all of their packs to find one compatible with my iPhone 6.
Absolute rubbish. Didn't work in Fiji
Tried using this Coles Global Roaming Simon from Fiji.
It connected to network and I received one call, but was unable to make calls - tried both methods in the documentation without any success.
As an overseas roaming sim service for an Australian traveler, this product sucks!! Avoid!
Update - Aug 2016 - these SIM cards still appear to be on sale in stores even after feedback has been given to Coles and the operator about their lack of functionality overseas.
Doesn't work New Caledonia
I purchased and verified it worked at home in my iPhone 4s arrived in New Caledonia (May 2016) and just got the message "No Service" help desk couldn't help. This is despite their web sit listing it as available.
Fortunately it worked with no problems in New Zealand three weeks later.
- Verified purchase
Do not buy
I bought this sim just last month to go on holiday to New Caledonia and Vanuatu, did not work at all !!! Very disappointed. I checked before i left if it would work in both countries, was told on 2 separate occasions, yes it would, to be told later by a customer service member that they cannot guarantee any connection anywhere in the world, so tell me what is the point of even buying this sim, especially when it is advised it will work, NOT maybe it will work. Do not waste your money on this.
Coles International Roaming Sim
Bought an international Sim card from Coles at World Square in Sydney. Woman being the counter had no idea whether the package she was giving me contained a NANO SIM - and that's the first place were COLES drops the ball - no indication that the SIM inside is standard, Micro or Nano or all three in one.
Got home and opened the package and found that there was a cut out for a micro and standard sim but no NANO SIM. Got on line next morning and went straight to the chat line to ask what package the Nano sim came in - guy did not know and afte...r several attempts at trying to get a straight answer I gave up. I then phoned the support centre and got the same guy but at least the communication was easier now (even though it seems the support centre is in India or somewhere off-shore. After asking the same question again "Where do I get a NANO SIM" he said he would check the stores and get back to me. Meanwhile I'm off back to the Coles were I bought it from and checked another package to see if it had the Nano Sim - but same thing - no Nano! Phoned the support centre back (he did not get back to me) and he then said he'd "check with IT" and if they can get one they would courier it to me the same day. He took my address and confirmed my phone number. That afternoon (today in fact - Wed 5th April 2016) no call so I called the support centre again. Got a lady this time - explained the issue to her again and she seemed to know who I was so assumption is some note had been left or something. She said she would check and get back to me - well by the time I left work to come home I there was no call so I called again - this time got a different person who seems very disinterested in my problem - explanation was that "very few people ask for a Nano Sim so they are not widely available" but once again he could not confirm that they do in fact come as a separate package. After all this supposedly "excellent customer service" as advertised on the Coles website I have not given up and resigned myself to the fact that I will be buying local SIMS in Europe as I go along. No wonder I never shop at Coles!
- Verified purchase
Works, but hard to use and not reliable
These SIMs (similar for the Woolworths one) are basically a rebrand of a UK-based roaming SIM. You get a UK phone number and all your calls are routed through a server in the UK which cancels your original call, makes a connection and calls you back.
For rates that are maybe 1/3 of what you might otherwise pay when roaming - unless you are silly enough to use Telstra - you get a fair bit of inconvenience, including:
- hard to buy; I had to go to a couple of Coles and even at the store I found it I had to tell them to search for these SIMs a...s nobody knows what they are - mostly have to manually connect to networks when you get off planes, and you have to know which network to use in each country - must remember to prefix your called numbers with a country code, as you are generally calling from a server in Britain with this SIM - pops up recharge SMS messages when your balance is "low". These get truncated and don't actually show your balance
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